Freecom TapeWare LTO 460es User manual

8OWULXP*HQHUDWLRQ
([WHUQDO7DSH'ULYHV
*HWWLQJ6WDUWHG*XLGH
oemcover_gen2ext.fm Page 1 Tuesday, March 25, 2003 3:06 PM

oemcover_gen2ext.fm Page 2 Tuesday, March 25, 2003 3:06 PM

1
Contents
Read the “Pre-Installation” and “Installing the tape drive” sections if you have to install or
replace your Ultrium tape drive. If you have purchased your tape drive pre-installed in a
server, go directly to the operating and troubleshooting information commencing on page 23.
Pre-Installation
Before you start page 3
Backup software and drivers page 5
Usage models page 7
Installing the tape drive
Step 1: Check the SCSI connection page 9
Step 2: Check the drive’s SCSI ID page 11
Step 3: Connect the SCSI cable page 13
Step 4: Connect the power cable page 15
Step 5: Verify installation page 17
Using the tape drive
Your Ultrium tapedrivepage19
Use the correct media page 21
Optimizing performance page 23
Troubleshooting page 25
Understanding the LEDs page 29
Problems with cartridges page 32
gen2 external oem.fm Page 1 Thursday, February 13, 2003 3:02 PM

2
Copyright © 2000-2003 by Hewlett-Packard Limited.
February 2003
The information contained in this document is subject to change without notice.
This document contains proprietary information which is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced or translated to another
language without the prior written consent of Hewlett-Packard Limited.
Hewlett-Packard shall not be liable for errors contained herein or for incidental or
consequential damages (including lost profits) in connection with the furnishing, performance,
or use of this material whether based on warranty, contract, or other legal theory.
Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are U.S. trademarks of HP, IBM
and Seagate.
Patented under one or more of U.S. Patents Nos. 5,003,307; 5,016,009; 5,463,390;
5,506,580; held by Hi/fn, Inc.
Windows is a U.S. registered trademark of Microsoft Corp.
UNIX is a registered trademark of X/Open Company in the U.S. and other countries.
Product Details
Write your tape drive details here so you can find them easily if you need them. The model name is on the
front of the drive and the product and serial numbers are on a label on the bottom of the drive.
Model (type of drive):
Model (number):
Serial (number):
Date purchased/installed:
SCSI ID:
gen2 external oem.fm Page 2 Thursday, February 13, 2003 3:02 PM

3
Beforeyoustart
Ultrium tape drivesarehigh performance,Ultra3 SCSIdevicesdesignedto operate on a low
voltage,differentialSCSIbus(LVDS).TheycanbeconnectedtoaSCSIconnectiononaserver
or fibre channel/SCSIbridge.Toget optimumperformance from yourtapedriveyouneed a
SCSIbusthat can transferdata at a ratethat supports the tapedrive’s maximumburst transfer
speed of 160 MB/second.WerecommendanUltra 3 (160) orUltra 4 (320)SCSIbus.
Beforestarting toinstall yourtape drive,youshould consider the following:
How doIuse the tape drive withmysystem?
Check the usage models on page 7. Thisshowshow the Ultriumtape drive canbeused in
different system configurations; directattach,networkattachand storage area network.
How doIconnect the drive to my server or fibre channel bridge?
Your tape driveis supplied with a68-pin,wide, VHD-to-HDSCSIcabletoattach to thehost
server or fibre channel bridge.
Fibre channel connection
If you areusingyourtape driveonafibrechannel (FC) network,youwill needa FC/SCSI
bridge with aspareLVDSSCSIport with a 68-pin, very high density (VHD),wideSCSI
connector.
If you areattaching your tape drivetoa SANenvironment,refer to your SAN solution
collateralorconfiguration guidesforfurtherdetails.
Server connection
If you are attaching the drive to a server, you will need a properly installed and configured
SCSI host bus adapter (HBA) or a built-in SCSI controller on your server with a spare LVDS
SCSI port with a 68-pin, very high density (VHD), wide SCSI connector.
For optimum performance your tape drive should only be connected to an Ultra 3 (160) or
Ultra 4 (320) host bus adapter or SCSI controller and it should be the only device on the SCSI
bus. Do not attach the drive to the same SCSI bus as your disk drive or RAID controller.
See also Table 1, “supported SCSI bus types,” on page 9.
gen2 external oem.fm Page 3 Thursday, February 13, 2003 3:02 PM

4
Do I need additional items for installation?
• If you do not have a spare, suitably rated SCSI connector on your server, you must install a new
HBA (also known as a SCSI card). You will need to purchase and install the new HBA into an
unused, 64-bit PCI expansion slot within your server before installing your tape drive. Full
installation instructions and all necessary cables and mounting hardware are provided in this
kit.
• If you do not have a VHD, wide SCSI connector on your server or bridge, you will need to
purchase and install a VHD-to-HD adapter or use an HD-to-HD cable instead of the supplied
cable.
• If the tape drive is not the only or last device on the SCSI bus, you must terminate the bus with
a multimode terminator. If the tape drive is the only or last device on the bus, then the tape
drive enclosure provides active termination and you do not need to purchase a separate
terminator.
gen2 external oem.fm Page 4 Thursday, February 13, 2003 3:02 PM

5
Backup software and drivers
Backup software
For optimum performance it is important to use a backup application that is appropriate for
your system’s configuration. In a direct attach configuration, where the tape drive is attached
to a standalone server, you can use backup software that is designed for a single server
environment. In network configurations you will need backup software that supports enterprise
environments. HP, Veritas, Legato and Computer Associates all provide suitable products.
Further details about these products can be found on the software vendor’s web site.
Make sure you have a backup application that supports Ultriumtape drives and download
any upgrades or patches, if required.
Drivers
Windows users
Before you install the tape drive, download the driver from the manufacturer’s web site. Refer
to the accompanying README file for specific installation instructions for Windows NT and
Windows 2000/XP drivers. This will tell you whether you need to install the driver before or
after installing the tape drive.
UNIX users
The recommended backup applications use the operating system’s standard, built-in device
drivers. To upgrade drivers we recommend that you patch to the latest version of the operating
system or configure device files.
IA64 users
If you are installing on IA64, check the manufacturer’s web site for the latest information on
the availability of backup application upgrades and drivers.
gen2 external oem.fm Page 5 Thursday, February 13, 2003 3:02 PM

6
Figure 1: usage models
Direct attach - SCSI
Direct attach - FC/SCSI
Network attach - SCSI
Network attach - FC/SCSI
Storage Area Network (SAN)
tape
drive
FC/SCSI bridge
server
gen2 external oem.fm Page 6 Thursday, February 13, 2003 3:02 PM

7
Usage models
The tape drive can be directly attached to a VHD SCSI connector on a server or fibre channel
bridge. It can be used in a stand-alone (direct attach) or network environment (both Local
Area Network and Storage Area Network).
To connect to fibre channel you must purchase and install a supported fibre channel/SCSI
bridge.
This guide describes how to connect the tape drive to the VHD SCSI connector on the server
or bridge. The instructions are appropriate for all environments, but network users may need
to take additional steps to ensure that their system is configured for optimum performance.
See “Optimizing performance” on page 23.
Direct attach
The tape drive is directly attached to a single server via a SCSI link or a fibre channel/SCSI
bridge.
Network attach (LAN)
The tape drive is directly attached to a network storage server that can be accessed by a
number of clients or workstations. As with the direct attach model, the connection is via a
SCSI link or fibre channel/SCSI bridge to the storage server.
Storage area network (SAN)
The tape drive is attached to the SAN via a fibre channel/SCSI bridge. The Ultrium tape drive
can be used to back up any device in the fibre channel fabric; in practise, the system
administrator decides which devices will be able to see and access the tape drive.
Fibre channel configurations
This guide describes how to physically attach the tape drive to one of the supported fibre
channel/SCSI bridges. It does not describe how to configure your fibre channel infrastructure
or SAN network and associated software to use the tape drive. This is a complex area and
users are advised to refer to their SAN documentation or contact their SAN system
administrator or supplier for technical support.
gen2 external oem.fm Page 7 Thursday, February 13, 2003 3:02 PM

8
Figure 2: checking the SCSI connection
connecting to a FC/SCSI bridge
connecting to an HBA card in the server
gen2 external oem.fm Page 8 Thursday, February 13, 2003 3:02 PM

9
Step 1: Check the SCSI connection
Use the following questions to help you check your SCSI connection. If you answer ‘Yes’ to all
these questions, you are ready to install your tape drive. If you answer ‘No’, you will probably
need to purchase and install additional items.
table 1: supported SCSI bus types
SCSI Bus Type Transfer Speed Supported
Ultra 3 (160) LVD Up to 160 MB/s Yes. This is the recommended configuration.
Ultra 4 (320) LVD Up to 320 MB/s Yes. This is the recommended configuration for more
than one drive per bus.
Ultra 2 LVD Up to 80 MB/s Yes, but this will not provide optimum performance.
Single-ended, wide Up to 40 MB/s Yes, but this is not recommended as it will severely
restrict performance.
Do not connect to a narrow SCSI bus.
High Voltage
Differential
Up to 40 MB/s No. The drive will not work and you may damage
the drive or controller
1Are you connecting to a SCSI
bus on a server?
4Will the drive be the only
device on the bus? This is the
recommended configuration.
Do not connect to a RAID
controller channel. This is for
disk drives only.
3Is the spare port on an Ultra 3
(160) or Ultra 4 (320) SCSI
bus?
2Is there a spare SCSI port on
the server?
Performance may be impaired. See table
below. Consider replacing your card with
one of the recommended HBAs.
Purchase and install one of the recommended
HBAs into an unused 64-bit PCI expansion
slot. (The HBA can also be installed in a 32-
bit PCI expansion slot, but performance may
be degraded.)
For fibre channel connections, you need a
fibre channel/SCSI bridge of the correct
specification.Contact your fibre channel
infrastructure vendor for details.
If you have a spare PCI slot, install a new
Ultra 160 HBA to provide a dedicated SCSI
bus. If you have to configure more than one
drive on the same bus, install an Ultra 4
(320) HBA and make sure the last device on
the bus is terminated.
No?
Yes?
Yes?
Yes?
No?
No?
No?
5Does the HBA/controller have
a VHD SCSI connector?
Purchase and install a VHD-to-HD adapter
or use an HD-to-HD cable instead of the
supplied VHD-to-HD cable.
Yes?
No?
gen2 external oem.fm Page 9 Thursday, February 13, 2003 3:02 PM

10
3
Figure 3: checking the SCSI ID
gen2 external oem.fm Page 10 Thursday, February 13, 2003 3:02 PM

11
Step 2: Check the drive’s SCSI ID
1Determine whether you need to change the SCSI ID from the default of 3.
2Change the tape drive’s SCSI ID, if necessary.
Use a small screwdriver or a ball-point pen to press the indented SCSI ID selector buttons on
the rear panel (see Figure 3) until the required value is displayed. Do not use a pencil
because small bits of lead could contaminate the drive.
Note The computer and the tape drive SCSI IDs are only checked at power-on. To change the SCSI
ID after installation, power down both the computer and the tape drive, change the drive’s
SCSI ID, power up the tape drive, and then power up the computer.
Your Ultrium drive is shipped with a default SCSI ID of 3, but it can be assigned any unused
ID between 0 and 15. Do not use SCSI ID 7, which is reserved for
the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk.
gen2 external oem.fm Page 11 Thursday, February 13, 2003 3:02 PM

12
Figure 4: connecting the SCSI cable
SCSI IN
Connector
SCSI OUT
Connector
gen2 external oem.fm Page 12 Thursday, February 13, 2003 3:02 PM

13
Step 3: Connect the SCSI cable
A 68-pin, wide, VHD-to-HD SCSI cable is provided to connect your Ultrium tape drive to a
VHD SCSI port on an LVDS SCSI bus. If your server or FC/SCSI bridge has an HD SCSI port,
you must either purchase and install a VHD-to-HD adapter or use an HD-to-HD cable instead
of the supplied cable.
Caution To avoid damaging the server or tape drive, ensure that both are powered off while you
attach the SCSI cable. If you are connecting to a fibre channel/SCSI bridge, we recommend
that you power off the bridge, if possible.
1Make sure you are connecting to a recommended SCSI bus type. See “Step 1: Check the SCSI
connection” on page 9. Do not connect the tape drive to a single-ended SCSI bus, to the same
bus as your disk drive or to a RAID controller.
2Perform a normal system shutdown and turn off the server and any connected peripherals.
3Attach the VHD connection on the SCSI cable to the server’s external SCSI connector and
secure it by tightening the screws.
If connecting to a fibre channel/SCSI bridge, attach the SCSI cable to a VHD SCSI port on
the bridge. Refer to the bridge documentation for information about connecting the bridge to
the fibre channel adapter on the server or to the SAN fabric.
4Attach the HD connection on the SCSI cable to the SCSI-IN connector on the rear panel of the
tape drive and secure it by tightening the screws. (See Figure 4.) Do not connect the cable to
the SCSI-OUT connector.
The SCSI-OUT connector is only used when daisy chaining two devices. This is not generally
recommended. If you need to connect more than one device to the SCSI bus, we recommend
installing your tape drive on an Ultra 4 (320) SCSI bus.
Does the tape drive need a terminator?
If the tape drive is on a dedicated SCSI bus, it does not require a terminator. When the cable
is connected to the SCSI-IN connector, the enclosure provides active termination.
If it is not the only device on the SCSI bus, you must make sure that the SCSI bus is
terminated. You can do this in two ways:
• Place the tape drive at the end of the chain and attach the HD connection on the
SCSI cable to the SCSI-IN connector; the enclosure provides active termination.
• Attach the HD connection on the SCSI cable to the SCSI-IN connector and use the
SCSI-OUT connector on the tape drive to connect to the next device in the chain.
Make sure that the last device in the chain is terminated with an LVD multimode
terminator.
gen2 external oem.fm Page 13 Thursday, February 13, 2003 3:02 PM

14
Figure 5: connecting the power cable
gen2 external oem.fm Page 14 Thursday, February 13, 2003 3:02 PM

15
Step 4: Connect the power cable
An external Ultrium tape drive will operate using any voltage in the range 100–240 volts (50-
60 Hz). No adjustment is needed.
1Plug the power cable securely into the socket on the rear panel of the drive.
2Plug the other end of the power cable into the power outlet.
gen2 external oem.fm Page 15 Thursday, February 13, 2003 3:02 PM

16
Figure 6a: loading a cartridge
Figure 6b: unloading a cartridge
arrow indicates
leading
direction
affix label
here
eject button
power on/off
button
gen2 external oem.fm Page 16 Thursday, February 13, 2003 3:02 PM

17
Step 5: Verify installation
Once you have installed the drive hardware and ensured that you have downloaded any
upgrades and drivers necessary for your backup application (see page 5), verify that the tape
drive is functioning properly before you store your valuable data.
Check operation
1Switch on the drive and the server. The tape drive will run its hardware self-test, which takes
about 5 seconds. During the test the Ready LED flashes and all the other LEDs are off. On
successful completion the Ready LED is on. If the test fails the Drive Error and Tape Error LEDs
flash, while the Ready and Clean LEDs are off. This continues until the drive is reset. See “LEDs
during self-test” on page 29 for more information.
2Verify that the tape drive installation was successful.
Note If you encounter a problem during this verification procedure, turn to “Troubleshooting” on
page 25 for help in diagnosing and fixing the problem.
3You are now ready to carry out a backup and restore test to check that the drive can write data
to tape. Use the blank cartridge supplied with the tape drive. See “Use the correct media” on
page 21 for more information about recommended cartridges.
To load a cartridge
1Insert the cartridge into the slot in front of the drive with the white arrow uppermost and facing
the drive door. Apply gentle pressure until the drive takes the cartridge and loads it. (See
Figure 6a.)
2The Ready light flashes green while the drive performs its load sequence. When the cartridge
is loaded, the Ready light shows steady green.
To perform a backup and restore test
Refer to your backup application documentation for specific instructions.
1Perform a trial backup of data to tape.
2Perform a trial restore of data from tape.
To unload a cartridge
Caution Never try to remove a cartridge before it is fully ejected or power off the tape drive while a
cartridge is still loaded.
1Press the Eject button on the front panel. (See Figure 6b.)
2The drive will complete its current task, rewind the tape to the beginning, and eject the
cartridge. The rewind process may take up to 15 minutes. The Ready light will flash to indicate
that the unload is still in progress.
gen2 external oem.fm Page 17 Thursday, February 13, 2003 3:02 PM

18
Ready
Drive Error
Tape Error
Clean
Eject button
Act TERM Fan/PWR Fault
Figure 7b: rear panel indicators
Power On/Off
button
Emergency
Reset
Figure 7a: tape drive controls and indicators
gen2 external oem.fm Page 18 Thursday, February 13, 2003 3:02 PM