NetApp H410S Owner's manual

H410S and H610S hardware information
Element Software
NetApp
March 11, 2022
This PDF was generated from https://docs.netapp.com/us-en/element-
software/hardware/task_h410s_h610s_install.html on March 11, 2022. Always check docs.netapp.com for
the latest.

Table of Contents
H410S and H610S hardware information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê1
Find more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê1
Install H-series storage nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê1
Replace a H410S node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê8
Replace a H610S node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê12
Replace drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê15
Replace a power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê18

H410S and H610S hardware information
You can find information about installing and maintaining H-series storage nodes.
Here are the links to the installation and maintenance content:
•Install H-series storage nodes
•Replace a H410S node
•Replace a H610S node
•Replace drives
•Replace a power supply unit
Find more information
•NetApp SolidFire Resources Page
•Documentation for earlier versions of NetApp SolidFire and Element products
Install H-series storage nodes
Before you get started with your all-flash storage system, you should install and set up
the storage nodes correctly.
See the poster for a visual representation of the instructions.
•Workflow diagrams
•Prepare for installation
•Install the rails
•Install and cable the nodes
•Configure the nodes
•Create a cluster
Workflow diagrams
The workflow diagrams here provide a high-level overview of the installation steps. The steps vary slightly
depending on the H-series model.
H410S
1

H610S
The terms "node" and "chassis" are used interchangeably in the case of H610S, because node
and chassis are not separate components unlike in the case of a 2U, four-node chassis.
2

Prepare for installation
In preparation for installation, inventory the hardware that was shipped to you, and contact NetApp Support if
any of the items are missing.
3

Ensure that you have the following items at your installation location:
•Rack space for the system.
Node type Rack space
H410S nodes Two rack unit (2U)
H610S nodes One rack unit (1U)
•SFP28/SFP+ direct-attach cables or transceivers
•CAT5e or higher cables with RJ45 connector
•A keyboard, video, mouse (KVM) switch to configure your system
•USB stick (optional)
The hardware that is shipped to you depends on what you order. A new 2U, four-node order
includes the chassis, bezel, slide rail kit, drives, storage nodes, and power cables (two per
chassis). If you order H610S storage nodes, the drives come installed in the chassis.
While installing the hardware, ensure that you remove all packing material and wrapping from
the unit. This will prevent the nodes from overheating and shutting down.
Install the rails
The hardware order that was shipped to you includes a set of slide rails. You will need a screwdriver to
complete the rail installation. The installation steps vary slightly for each node model.
Install hardware from the bottom of the rack up to the top to prevent the equipment from toppling
over. If your rack includes stabilizing devices, install them before you install the hardware.
•H410S
•H610S
H410S
H410S nodes are installed in 2U, four-node H-Series chassis, which is shipped with two sets of adapters. If
you want to install the chassis in a rack with round holes, use the adapters appropriate for a rack with round
holes. The rails for H410S nodes fit a rack between 29 inches and 33.5 inches in depth. When the rail is fully
contracted, it is 28 inches long, and the front and rear sections of the rail are held together by only one screw.
If you install the chassis onto a fully contracted rail, the front and rear sections of the rail might
separate.
Steps
1. Align the front of the rail with the holes on the front post of the rack.
2. Push the hooks on the front of the rail into the holes on the front post of the rack and then down, until the
spring-loaded pegs snap into the rack holes.
3. Attach the rail to the rack with screws. Here is an illustration of the left rail being attached to the front of the
rack:
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4. Extend the rear section of the rail to the rear post of the rack.
5. Align the hooks on the rear of the rail with the appropriate holes on the rear post ensuring that the front and
the back of the rail are on the same level.
6. Mount the rear of the rail onto the rack, and secure the rail with screws.
7. Perform all the above steps for the other side of the rack.
H610S
Here is an illustration for installing rails for an H610S storage node:
There are left and right rails on the H610S. Position the screw hole towards the bottom so that
the H610S thumbscrew can secure the chassis to the rail.
Install and cable the nodes
You install the H410S storage node in a 2U, four-node chassis. For H610S, install the chassis/node directly
onto the rails in the rack.
Remove all the packing material and wrapping from the unit. This prevents the nodes from
overheating and shutting down.
•H410S
5

•H610S
H410S
Steps
1. Install the H410S nodes in the chassis. Here is a rear-view example of a chassis with four nodes installed:
Use caution while lifting the hardware and installing it into the rack. An empty two rack unit
(2U), four-node chassis weighs 54.45 lb (24.7 kg) and a node weighs 8.0 lb (3.6 kg).
2. Install the drives.
3. Cable the nodes.
If the airflow vents at the rear of the chassis are blocked by cables or labels, it can lead to
premature component failures due to overheating.
◦Connect two CAT5e or higher cables in ports A and B for management connectivity.
◦Connect two SFP28/SFP+ cables or transceivers in ports C and D for storage connectivity.
◦(Optional, recommended) connect a CAT5e cable in the IPMI port for out-of-band management
connectivity.
4. Connect the power cords to the two power supply units per chassis and plug them into 240V PDU or power
outlet.
5. Power on the nodes.
It takes approximately six minutes for the node to boot.
H610S
Steps
1. Install the H610S chassis. Here is an illustration for installing the node/chassis in the rack:
6

Use caution while lifting the hardware and installing it into the rack. An H610S chassis
weighs 40.5 lb (18.4 kg).
2. Cable the nodes.
If the airflow vents at the rear of the chassis are blocked by cables or labels, it can lead to
premature component failures due to overheating.
◦Connect the node to a 10/25GbE network using two SFP28 or SFP+ cables.
◦Connect the node to a 1GbE network using two RJ45 connectors.
◦Connect the node to a 1GbE network using an RJ-45 connector in the IPMI port.
◦Connect both power cables to the node.
3. Power on the nodes.
It takes approximately five minutes and 30 seconds for the node to boot.
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Configure the nodes
After you rack and cable the hardware, you are ready to configure your new storage resource.
Steps
1. Attach a keyboard and monitor to the node.
2. In the terminal user interface (TUI) that is displayed, configure the network and cluster settings for the node
by using the on-screen navigation.
You should get the IP address of the node from the TUI. You need this when you add the
node to a cluster. After you save the settings, the node is in a pending state, and can be
added to a cluster. See the <insert link to Setup section>.
3. Configure out-of-band management using the Baseboard Management Controller (BMC). These steps
apply only to H610S nodes.
a. Use a web browser and navigate to the default BMC IP address: 192.168.0.120
b. Log in using root as the username and calvin as the password.
c. From the node management screen, navigate to Settings > Network Settings, and configure the
network parameters for the out-of-band management port.
See this KB article (log in required).
Create a cluster
After you add the storage node to your installation and configure the new storage resource, you are ready to
create a new storage cluster
Steps
1. From a client on the same network as the newly configured node, access the NetApp Element software UI
by entering the node’s IP address.
2. Enter the required information in the Create a New Cluster window. See the setup overview for more
information.
Find more information
•NetApp SolidFire Resources Page
•Documentation for earlier versions of NetApp SolidFire and Element products
Replace a H410S node
You should replace a storage node in the event of CPU failure, Radian card problems,
other motherboard issues, or if it does not power on. The instructions apply to H410S
storage nodes.
Alarms in the NetApp Element software UI alert you when a storage node fails. You should use the Element UI
to get the serial number (service tag) of the failed node. You need this information to locate the failed node in
the cluster.
Here is the back of a two rack unit (2U), four-node chassis with four storage nodes:
8

Here is the front view of a four-node chassis with H410S nodes, showing the bays that correspond to each
node:
What you’ll need
•You have verified that your storage node is faulty and needs to be replaced.
•You have obtained a replacement storage node.
•You have an electrostatic discharge (ESD) wristband, or you have taken other antistatic protection.
•You have labeled each cable that is connected to the storage node.
Here is a high-level overview of the steps:
•Prepare to replace the node
•Replace the node in the chassis
•Add the node to the cluster
Prepare to replace the node
You should remove the faulty storage node correctly from the cluster in the NetApp Element software UI before
you install the replacement node. You can do this without causing any service interruption. You should obtain
the serial number of the faulty storage node from the Element UI and match it with the serial number on the
sticker at the back of the node.
Steps
1. In the Element UI, select Cluster > Drives.
2. Remove the drives from the node using one of the following methods:
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Option Steps
To remove individual drives a. Click Actions for the drive you want to remove.
b. Click Remove.
To remove multiple drives a. Select all the drives you want to remove, and
click Bulk Actions.
b. Click Remove.
3. Select Cluster > Nodes.
4. Note the serial number (service tag) of the faulty node. You should match it with the serial number on the
sticker at the back of the node.
5. After you note the serial number, remove the node from the cluster as follows:
a. Select the Actions button for the node you want to remove.
b. Select Remove.
Replace the node in the chassis
After you remove the faulty node from the cluster using the NetApp Element software UI you are ready to
physically remove the node from the chassis. You should install the replacement node in the same slot in the
chassis from which you removed the failed node.
Steps
1. Wear antistatic protection before proceeding.
2. Unpack the new storage node, and set it on a level surface near the chassis.
Keep the packaging material for when you return the faulty node to NetApp.
3. Label each cable that is inserted at the back of the storage node that you want to remove.
After you install the new storage node, you should insert the cables into the original ports.
Here is an image showing the back of a storage node:
Port Details
Port A 1/10GbE RJ45 port
Port B 1/10GbE RJ45 port
Port C 10/25GbE SFP+ or SFP28 port
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Port Details
Port D 10/25GbE SFP+ or SFP28 port
IPMI 1/10GbE RJ45 port
4. Disconnect all the cables from the storage node.
5. Pull down the cam handle on the right side of the node, and pull the node out using both the cam handles.
The cam handle that you pull down has an arrow on it to indicate the direction in which it moves. The other
cam handle does not move and is there to help you pull the node out.
Item Description
1 Cam handle to help you pull the node out.
2 Cam handle that you pull down before pulling the
node out.
Support the node with both your hands when you pull it out of the chassis.
6. Place the node on a level surface.
You must package the node and return it to NetApp.
7. Install the replacement node in the same slot in the chassis.
Ensure that you do not use excessive force when sliding the node into the chassis.
8. Move the drives from the node you removed and insert them in the new node.
9. Reconnect the cables to the ports from which you originally disconnected them.
The labels you had on the cables when you disconnected them will help guide you.
1. If the airflow vents at the rear of the chassis are blocked by cables or labels, it can lead
to premature component failures due to overheating.
2. Do not force the cables into the ports; you might damage the cables, ports, or both.
Ensure that the replacement node is cabled in the same way as the other nodes in the
chassis.
10. Press the button at the front of the node to power it on.
Add the node to the cluster
When you add a node to the cluster or install new drives in an existing node, the drives automatically register
as available. You must add the drives to the cluster by using either the Element UI or API before they can
participate in the cluster.
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The software version on each node in a cluster should be compatible. When you add a node to a cluster, the
cluster installs the cluster version of Element software on the new node as needed.
Steps
1. Select Cluster > Nodes.
2. Select Pending to view the list of pending nodes.
3. Do one of the following:
◦To add individual nodes, select the Actions icon for the node you want to add.
◦To add multiple nodes, select the check box of the nodes to add, and then Bulk Actions.
If the node you are adding has a different version of Element software than the version
running on the cluster, the cluster asynchronously updates the node to the version of
Element software running on the cluster master. After the node is updated, it
automatically adds itself to the cluster. During this asynchronous process, the node will
be in a pendingActive state.
4. Select Add.
The node appears in the list of active nodes.
5. From the Element UI, select Cluster > Drives.
6. Select Available to view the list of available drives.
7. Do one of the following:
◦To add individual drives, select the Actions icon for the drive you want to add, and then select Add.
◦To add multiple drives, select the check boxes of the drives to add, select Bulk Actions, and then
select Add.
Find more information
•NetApp SolidFire Resources Page
•Documentation for earlier versions of NetApp SolidFire and Element products
Replace a H610S node
You might need to replace the chassis if the fan, central processing unit (CPU), or dual
inline memory module (DIMM) fails, or to fix overheating issues or problems with the boot
process. The blinking amber LED in the front of the chassis is an indication of a possible
need for chassis replacement. You should contact NetApp Support before you proceed.
See the KB article for information about installation requirements for H610S nodes. New and
spare H610S storage nodes might have additional installation requirements based on the
existing Element software version of the storage cluster. Contact NetApp Support for more
information.
The terms "node" and "chassis" are used interchangeably in the case of H610S, which is a one
rack unit (1U) chassis.
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Best practices for adding and removing drives
You should follow these best practices for adding drives to the cluster:
•Add all the block drives and ensure that block syncing is complete before you add the slice drives.
•For Element software 10.x and later, add all the block drives at once. Ensure that you don’t this for more
than three nodes at once.
•For Element software 9.x and earlier, add three drives at once allowing them to completely sync before
adding the next group of three.
•Remove the slice drive and ensure that slice syncing is complete before removing the block drives.
•Remove all the block drives from a single node at once. Ensure that all block syncing is complete before
you move on to the next node.
What you’ll need
•You have contacted NetApp Support. If you are ordering a replacement, you should have a case open with
NetApp Support.
•You have obtained the replacement node.
•You have an electrostatic discharge (ESD) wristband, or you have taken other antistatic protection.
•If you need to perform the Return to Factory Image (RTFI) process, you have obtained the USB key.
NetApp Support can help you decide if you need to perform the RTFI process.
•You have a keyboard and monitor.
•You have removed the failed node correctly from the cluster.
•If a DIMM has failed, you have removed drives before you remove the node from the cluster.
About this task
Alarms in the Element UI alert you when a host fails. You must match the serial number of the failed host from
the VMware vSphere Web Client with the serial number on the sticker at the back of the node.
Steps
1. Locate the service tag at the front of the failed chassis.
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2. Verify that the serial number on the service tag matches the NetApp Support case number when you
ordered the replacement chassis.
3. Plug in the keyboard and monitor to the back of the failed chassis.
4. Verify the serial number of the failed node with NetApp Support.
5. Power down the chassis.
6. Label the drives in the front and cables at the back with their locations, so that you can put them back in
the same locations after the replacement. See the following image for the placement of the drives in the
chassis:
7. Remove the cables.
8. Remove the chassis by unscrewing the thumbscrews on the mounting ears. You should package and
return the failed chassis to NetApp.
9. Install the replacement chassis.
10. Remove the drives carefully from the failed chassis, and insert them in the replacement chassis.
You should insert the drives in the same slots they were in before you removed them.
11. Remove the power supply units from the failed chassis, and insert them in the replacement chassis.
12. Insert the power supply cables, and the network cables in their original ports.
13. Small form-factor pluggable (SFP) transceivers might be inserted in the 10GbE ports of the replacement
node. You should remove them before you cable the 10GbE ports.
See your switch vendor’s documentation if your switch does not recognize the cables.
14

14. Power on the chassis by pressing the power button at the front. It takes approximately five minutes and 30
seconds for the node to boot.
15. Perform the configuration steps.
Find more information
•NetApp SolidFire Resources Page
•Documentation for earlier versions of NetApp SolidFire and Element products
Replace drives
If a drive is faulty or if the drive wear level falls below a threshold, you should replace it.
Alarms in the Element software UI notify you when a drive has failed or is going to fail.
You can hot-swap a failed drive.
About this task
This procedure is for replacing drives in H410S and H610S storage nodes. Removing a drive takes the drive
offline. Any data on the drive is removed and migrated to other drives in the cluster. The data migration to other
active drives in the system can take a few minutes to an hour depending on capacity utilization and active I/O
on the cluster. You should follow these best practices for handling drives while removing and replacing them:
•Keep the drive in the ESD bag until you are ready to install it.
•Open the ESD bag by hand or cut the top off with a pair of scissors.
•Always wear an ESD wrist strap grounded to an unpainted surface on your chassis.
•Always use both hands when removing, installing, or carrying a drive.
•Never force a drive into the chassis.
•Always use approved packaging when shipping drives.
•Do not stack drives on top of each other.
Best practices for adding and removing drives
•Add all the block drives and ensure that block syncing is complete before you add the slice drives.
•For Element software 10.x and later, add all the block drives at once. Ensure that you do not do this for
more than three nodes at once.
•For Element software 9.x and earlier, add three drives at once allowing them to completely sync before
adding the next group of three.
•Remove the slice drive and ensure that slice syncing is complete before removing the block drives.
•Remove all the block drives from a single node at once. Ensure that all block syncing is complete before
you move on to the next node.
Steps
1. Remove the drive from the cluster using the NetApp Element software UI:
a. From the Element UI, Select Cluster > Drives.
b. Select Failed to view the list of failed drives.
c. Make a note of the slot number of the failed drive. You need this information to locate the failed drive in
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the chassis.
d. Select Actions for the drive you want to remove.
e. Select Remove.
If there is not enough capacity to remove active drives before removing a node, an error
message appears when you confirm the drive removal. After you resolve the error, you
can now physically remove the drive from the chassis.
2. Replace the drive from the chassis:
a. Unpack the replacement drive, and place it on a flat, static-free surface near the rack. Save the packing
materials for when you return the failed drive to NetApp. Here is the front view of the H610S and
H410S storage nodes with the drives:
b. (H410S only) Perform the following steps:
i. Identify the node by matching the serial number (service tag) with the number you noted down from
the Element UI. The serial number is on a sticker at the back of each node. After you identify the
node, you can use the slot information to identify the slot that the failed drive is in. Drives are
arranged alphabetically from A through D and from 0 through 5.
ii. Remove the bezel.
iii. Press the release button on the failed drive:
When you press the release button, the cam handle on the drive springs open partially, and the
drive releases from the midplane.
16

iv. Open the cam handle, and slide the drive out carefully using both hands.
v. Place the drive on an antistatic, level surface.
vi. Insert the replacement drive into the slot all the way into the chassis using both hands.
vii. Press down the cam handle until it clicks.
viii. Reinstall the bezel.
ix. Notify NetApp Support about the drive replacement. NetApp Support will provide instructions for
returning the failed drive.
c. (H610S only) Perform the following steps:
i. Match the slot number of the failed drive from the Element UI with the number on the chassis. The
LED on the failed drive is lit amber.
ii. Remove the bezel.
iii. Press the release button, and remove the failed drive as shown in the following illustration:
Ensure that the tray handle is fully open before you attempt to slide the drive out of
the chassis.
iv. Slide the drive out, and place it on a static-free, level surface.
v. Press the release button on the replacement drive before you insert it into the drive bay. The drive
tray handle springs open.
vi. Insert the replacement drive without using excessive force. When the drive is inserted fully, you
17

hear a click.
vii. Close the drive tray handle carefully.
viii. Reinstall the bezel.
ix. Notify NetApp Support about the drive replacement. NetApp Support will provide instructions for
returning the failed drive.
3. Add the drive back to the cluster using the Element UI.
When you install a new drive in an existing node, the drive automatically registers as
Available in the Element UI. You should add the drive to the cluster before it can participate
in the cluster.
a. From the Element UI, Select Cluster > Drives.
b. Select Available to view the list of available drives.
c. Select the Actions icon for the drive you want to add, and select Add.
Find more information
•NetApp SolidFire Resources Page
•Documentation for earlier versions of NetApp SolidFire and Element products
Replace a power supply unit
Each chassis includes two power supply units for power redundancy. If a power supply
unit is faulty, you should replace it as soon as possible to ensure that the chassis has a
redundant power source.
What you’ll need
•You have determined that the power supply unit is faulty.
•You have a replacement power supply unit.
•You have verified that the second power supply unit is operating.
•You have an electrostatic discharge (ESD) wristband, or you have taken other antistatic precautions.
About this task
The replacement procedure applies to the following node models:
•Two rack unit (2U), four-node NetApp HCI chassis
•One rack unit (1U) H610S storage chassis
In the case of H610S, the terms "node" and "chassis" are used interchangeably because
node and chassis are not separate components, unlike in the case of the 2U, four-node
chassis.
Alarms in the Element UI provide information about the failed power supply unit, referring to it as PS1 or PS2.
In a NetApp HCI 2U, four-node chassis, PS1 refers to the unit on the top row of the chassis and PS2 refers to
the unit on the bottom row of the chassis. You can replace the faulty power supply unit while your chassis is
powered on and working, as long as the redundant power supply unit is functioning.
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