NetComm NTC-3000 Series User manual

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QUICK START GUIDE
NetComm
Wireless
NTC-3000
M2M Serial Modem

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Wireless
THANKS FOR PURCHASING
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This quick start guide is designed to get you up and running quickly with your new modem.
More advanced set up instructions can be found in the user manual which can be downloaded
from www.netcommwireless.com
INSTALLATION - INSERTING THE SIM CARD
1. Please ensure that the NTC-3000 is not connected to the power cable before proceeding.
2. Push the small yellow button besides the SIM card holder with a paper clip or similar
pointed object.
3. Insert the SIM card into the holder with the SIM conductor pins facing up.

M2M Serial Modem - NTC-3000
4. Insert the SIM card holder with the SIM conductor pins facing down into the NTC-3000.
5. Connect a compatible 3G antenna to the SMA connector on the NTC-3000.
3G Antennas can be purchased as an accessory from the NetComm website at
www.netcommwireless.com

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CONNECTING THE DATA/POWER CABLE
1. The NTC-3000 has two possible power inputs, either via a 5V Mini USB socket, or via
a single RJ-45 connector which combines both power and serial port input. Connect a
USB power source, or compatible Serial+Power cable from the RJ-45 port of the NTC-
3000 to the serial port of your serial device (e.g a computer) and to a compatible power
adapter. Power adapters and serial cables can be purchased as accessories available
from the NetComm website a www.netcommwireless.com
2. After power on, the NTC-3000 is now ready to establish a serial communication link.
MOUNTING OPTIONS
The NTC-3000 series modem can be mounted on the wall or a DIN rail by using the mounting
bracket. The mounting bracket is made from polyamide, which is a exible material.
Mounting the NTC-3000 series modem is as simple as bending the mounting bracket to snap
into place on the Type-O (Top Hat) DIN rail. This holds the NTC-3000 series modem in place
securely.
Alternatively, the mounting bracket can be screwed onto a wall to provide a permanent xture.

M2M Serial Modem - NTC-3000
DIN RAIL MOUNTING
The NTC-3000 Series mounting bracket has been designed to t a TS 35 Type-O DIN rail with
a 25mm core.
1. Bend / Flex the mounting bracket at the bend line so that the ridges are able to ‘hold’
onto the DIN rail edges as per the diagram below. You also have the option of securing
the mounting bracket further by screwing it into place on the rail.
DIN Rail
2. Once the bracket is attached to the DIN rail, slide the NTC-3000 Series modem into the
mounting bracket to securely x it in place.
WALL MOUNTING
1. Select the location you would like to attach the NTC-3000 Series modem. Attach the
mounting bracket to the wall or ceiling by using the 4 screw holes (screws not included).

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CONNECTING VIA A SERIAL PORT
1. For example, to connect a terminal emulator, open a HyperTerminal and create a new
connection to the COM port of your serial port, with the bitrate set to 115200.
2. In the HyperTerminal type “AT” (no quotations) and press enter. If the NTC-3000 is
connected the reply will be “Ok”.
3. Further AT commands for use with the NTC-3000 are available in the NTC-3000 support
documentation on the NetComm website at www.netcommwireless.com
CONNECTING VIA USB
1. The NTC-3000 features a USB port which can optionally be used for serial connectivity,
terminal emulation or for establishing a high speed PPP internet connection. The USB port
will enumerate a number of endpoints after the USB port driver is installed.

M2M Serial Modem - NTC-3000
INSTALLING THE NTC-3000 USB DRIVERS
1. For USB port communication, you must install a driver compatible with the NTC-3000’s
embedded Sierra Wireless AirPrime cellular module. This can be done by downloading
the Windows or MAC-OS Sierra Wireless 3G Watcher software for the NTC-3000 serial
modem from www.netcommwireless.com. This software incorporates the USB drivers
for the NTC-3000’s USB interface.
2. After the download has completed, install the software by double-clicking on the
downloaded le and following the installer prompts.
3. Connect a mini USB cable to the USB port on the NTC-3000.
4. Connect the other end of the mini USB cable to a spare USB port on your computer.
5. After inserting the cable into your computer, you will be prompted that a new USB
connection has been detected and will be congured using the associated drivers that
were installed by the Sierra Wireless 3G Watcher software installation.
6. To verify the driver was successfully installed, check in the Device Manager for extra COM
ports and a new Universal Serial Bus controller. To check the Device Manager, perform the
following steps:
• Click on the Start button and then navigate to the “Control Panel” item.
• Double click on the “System” Control Panel item.
• Click on the “Hardware” tab and then click the “Device Manager” button.
You should see entries similar to the following in the Ports and Universal Serial Bus controllers section:
If there are any error signs, denoted by a yellow question mark or a red apostrophe, next to
the new listed items please reboot your computer.
If rebooting the computer does not resolve the issue please try re-installing the drivers using
the Sierra Wireless Aircard Watcher. To do this click on the options tab of the watcher and
select reinstall drivers. If reinstalling the Watcher drivers fails to resolve the issue please try
reinstalling the Sierra Wireless Aircard software.

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If you are still unable to successfully install the device please contact Technical Support at
NetComm Wireless Limited at http://www.netcomm-commercial.com.au/contact-us/
technical-support
Once the driver has been installed, serial connectivity can be achieved via the “AT Command
Port”. Alternatively, a PPP Internet Connection can be established by launching the 3G
Watcher Program installed by the driver installation.

M2M Serial Modem - NTC-3000
LED INDICATORS
The NTC-3000 Series uses two LEDs to display the current system and connection status.
LED Indicator Colour Denition
Power Off The power is off
Red The power is on
3G Off 3G connection is down
Slow ashing green Searching the network
Green 3G connection is up
RJ45 CONNECTOR
The RJ-45 connector provides a serial connection utilising 2 pins (as shown below) to provide power.
PIN8-PIN1
Pin Signal Description
1 VCC Input Voltage 8VDC-56VDC
2 DCD Data Carrier Detect
3 DTR Data Terminal Ready
4 GND Common Ground
5 RXD Serial Data Out
6 TXD Serial Data In
7 RTS Ready To Send
8 CTS Clear To Send

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MINI USB CONNECTOR
The mini USB connector can be connected to a USB 2.0 host port on a computer or other device
to provide an alternate power input to the NTC-3000 as well as alternate serial connectivity. The
mini USB port can also optionally facilitate a high speed PPP Internet connection, if required. It
utilises a standard mini USB pin out conguration.
Pin Signal
1 VIN
2 D-
3 D+
4 N/C
5 GND

M2M Serial Modem - NTC-3000
RJ-45 TO DB-9 SERIAL/POWER ADAPTER CABLE
The NTC-3000 Series uses a RJ-45 to DB-9 serial cable to facilitate communications to an
attached device. Pins 1 and 4 are used to supply power to the NTC-3000 Series.
DB9 Signals RJ45 DC Power Socket Description
1 DCD 2 Data Carrier Detect
2 RXD 5 Serial Data Out
3 TXD 6 Serial Data In
4 DTR 3 Data Terminal Ready
5 GND 4 DC Ring Common Ground
6 DSR - Not Used
7 RTS 7 Ready To Send
8 CTS 8 Clear To Send
9 RI Not Used
Power 1 DC Tip VCC (Input voltage from
8V - 56VDC

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CONTACT
Address: NetComm Wireless Limited
18-20 Orion Rd, Lane Cove
NSW, 2066
Sydney, Australia
ABN: 85 002 490 486
Website: www.netcommwireless.com
Phone: [phone]
Fax: [phone]
Email: [email protected]
[email protected]
QSG-00019