NetComm NB1200 Instruction manual

NB1200 Connection Fix
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NB1200 Connection Fix
This document will discuss how to fix an error that occasionally occurs when
attempting to connect to ADSL using the NB1200.
In some cases, the NB1200 may not be able to connect to your ADSL provider, it will
usually report either Error 630: The computer you are dialing into is not responding
(98,2K, ME) or Error 721: The remote computer is not responding (XP).
To remedy this, double click the DSL icon which is in your system tray, as shown
below:
The ADSL Control and Status window should appear after a few moments, as shown
below:
When the window has loaded, verify that the both Connection Status and Device
Status show the same as above.
Double click the
“DSL”icon.
Check that your
status window
matches what is
shown in the
screenshot on the
left.

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Now, hold down the Control and Shift keys together, and click on the NetComm logo
at the top of the ADSL Control and Status window.
Click here while
holding down the
Control and Shift
keys.

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If you’ve done this correctly, the window below should be displayed on your screen:
Click on the Advanced button that is now displayed in the ADSL Control and Status
window.
Click here.

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A menu will be shown after pressing the Advanced button, click in the heading
marked Encap, as shown below:
Click here.

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This will launch the Encap tab –Under PVC Settings, change from PPPoA (LLC) to
PPPoA (VC Mux), then click Save. Leave all the other settings unchanged.
Select
PPPoA (
VC
Mux).
Then click here.

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After pressing save, wait a few moments, then you will see this message on your
screen:
Click OK. Then click Done to close the Advanced Properties window.
Click here.
Then click here.

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You will be returned to the basic ADSL Control and Status window. Verify that your
Connection Status and Device Status
You should now be able to connect to your ADSL provider, using the NetComm
ADSL dialup connection.
Check that your
status window
matches what is
shown in the
screenshot on the
left.