NETGEAR AV Series User manual

Audio Video User Manual
AV Line of Fully Managed Switches
M4250 Series
NETGEAR, Inc.
350 E. Plumeria DriveOctober 2022
San Jose, CA 95134, USA202-12148-06

Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors. The PoE source is intended for intra building connection
only.
Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz
devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that
operation of this device is permitted in large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or
communications with unmanned aircraft systems.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
We added new templates for Shure, and support for Extron NAV and
Wyrestorm products to Overview of preconfigured AV profile templates
on page 15.
October 2022202-12148-06
We changed Supported Switches on page 9.May 2022202-12148-05
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AV Line of Fully Managed Switches M4250 Series

(Continued)
CommentsPublish DatePublication Part
Number
We added the following chapters:
Multicast on page 41
Port Configuration on page 56
December 2021202-12148-04
We added the following sections in existing chapters:
Log in to the AV UI using the management interface default IP address
on page 10
Log in to the AV UI over the OOB port on page 11
About audio video bridging on page 16
About PTP residency time stamping on page 17
Configure PTP residency time stamping on page 29
Configure the IGMP querier for a network profile on page 30
Display the total PoE consumption for the switch on page 55
Management interface IP address on page 78, including Set a fixed IP
address for the management interface on page 78
and Enable the DHCP client for the management interface on page 79
OOB port IP address on page 80, including Set a fixed IP address for the
OOB port on page 80 and Enable the DHCP client for the OOB port on
page 81
Display or clear the port statistics on page 94
Access the CLI through the terminal in the AV UI on page 99
We changed the following sections:
Overview of preconfigured AV profile templates on page 15
Set the STP network redundancy for the switch on page 82
We made other minor changes throughout the manual.
3
AV Line of Fully Managed Switches M4250 Series

(Continued)
CommentsPublish DatePublication Part
Number
We added the following chapters:
Security on page 62
Diagnostics and Troubleshooting on page 91
March 2021202-12148-03
We added the following sections to existing chapters:
Auto-Trunk overview on page 27
Enable or disable Auto-Trunks on page 29
Auto-LAG overview on page 34
Enable or disable Auto-LAGs on page 35
Configure the hash mode for Auto-LAGs on page 36
Save the running configuration on page 73
Download the running configuration on page 74
Restore the configuration on page 75.
Set the STP network redundancy for the switch on page 82
Display the status of the ports and switch on page 86
Display the neighboring devices on page 90
We changed the following sections:
Supported Switches on page 9
Use an AV profile template to configure and assign a network profile on
page 19
Create a custom AV profile template on page 23
Manage PoE interface settings on page 47
Save the running configuration on page 73
We added the following chapters:
Link Aggregation on page 33
Power over Ethernet on page 46
November 2020202-12148-02
We added a DHCP server option to Use an AV profile template to
configure and assign a network profile on page 19.
First publication.September 2020202-12148-01
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AV Line of Fully Managed Switches M4250 Series

Contents
Chapter 1 Getting Started with the AV UI
Supported Switches..............................................................................9
Available publications..........................................................................9
AV local browser UI overview..............................................................9
Use a web browser to log in to the AV UI........................................10
Log in to the AV UI using the management interface default IP
address............................................................................................10
Log in to the AV UI over the OOB port.......................................11
Log in to the AV UI with a known IP address..............................12
Save the running configuration to the startup configuration........12
Register your switch...........................................................................12
Chapter 2 Audio-Video Profile Templates and Network Profiles
Overview of preconfigured AV profile templates..........................15
About audio video bridging.............................................................16
About PTP residency time stamping................................................17
Network profiles.................................................................................18
Change the Default VLAN profile................................................18
Use an AV profile template to configure and assign a network
profile..............................................................................................19
Change a network profile.............................................................21
Remove a network profile.............................................................22
Custom AV profile templates............................................................23
Create a custom AV profile template..........................................23
Change a custom AV profile template........................................25
Remove a custom AV profile template........................................27
Auto-Trunk overview..........................................................................27
Enable or disable Auto-Trunks.........................................................29
Configure PTP residency time stamping.........................................29
Configure the IGMP querier for a network profile.........................30
Chapter 3 Link Aggregation
Auto-LAG overview............................................................................34
Enable or disable Auto-LAGs............................................................35
Configure the hash mode for Auto-LAGs........................................36
Create a LAG.......................................................................................37
5

Change a LAG.....................................................................................38
Remove a LAG....................................................................................39
Chapter 4 Multicast
Configure the multicast mode for one or more ports...................42
Add or remove blocked multicast address ranges........................43
Display the multicast groups in your network.................................44
Chapter 5 Power over Ethernet
Manage PoE interface settings.........................................................47
Disable PoE for one or more interfaces...........................................50
PoE schedules.....................................................................................51
Create a PoE schedule..................................................................51
Change a PoE schedule................................................................54
Remove a PoE schedule................................................................54
Display the total PoE consumption for the switch..........................55
Chapter 6 Port Configuration
Administratively enable or disable one or more interfaces..........57
Add a description to one or more interfaces..................................58
Set the frame size for one or more interfaces.................................58
Configure flow control for one or more interfaces.........................59
Display detailed information about the physical ports and LAGs.61
Chapter 7 Security
Port authentication.............................................................................63
Manage port authentication for individual ports............................63
Manage 802.1X authentication.........................................................64
Remove port authentication from individual ports........................65
RADIUS servers...................................................................................66
Configure the basic settings for a RADIUS server..........................66
Remove a RADIUS server...................................................................67
Chapter 8 Manage and monitor the switch
Licenses................................................................................................70
Add a license online......................................................................70
Add a license offline......................................................................71
Delete a license..............................................................................72
Update the firmware..........................................................................72
Startup configuration.........................................................................73
Save the running configuration....................................................73
Download the running configuration..........................................74
Restore the configuration.............................................................75
Date and time settings.......................................................................75
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AV Line of Fully Managed Switches M4250 Series

Manually set the date and time....................................................76
Configure one or more SNTP servers.........................................76
Add a system name............................................................................77
Management interface IP address....................................................78
Set a fixed IP address for the management interface...............78
Enable the DHCP client for the management interface............79
OOB port IP address..........................................................................80
Set a fixed IP address for the OOB port......................................80
Enable the DHCP client for the OOB port..................................81
Set the STP network redundancy for the switch.............................82
Restart the switch from the AV UI.....................................................84
Reset the switch to factory default settings.....................................84
Manually control the fans...................................................................85
Display the status of the ports and switch.......................................86
Display the neighboring devices......................................................90
Chapter 9 Diagnostics and Troubleshooting
Manage the switch log, console log, and command log..............92
Display or download the message log............................................93
Display or clear the port statistics.....................................................94
Send a ping, traceroute, or DNS lookup request to an IP address or
host name............................................................................................96
Perform a cable test...........................................................................97
Configure port mirroring...................................................................98
Access the CLI through the terminal in the AV UI..........................99
Download diagnostics files for technical support........................100
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AV Line of Fully Managed Switches M4250 Series

1
Getting Started with the AV UI
This user manual is for the AV Line of Fully Managed Switches M4250 Series and covers
all M4250 switch models.
This chapter provides an overview of how you can use your switch and access the
audio-video (AV) local browser user interface (UI), in short AV UI.
The chapter contains the following sections:
• Supported Switches
• Available publications
• AV local browser UI overview
• Use a web browser to log in to the AV UI
• Save the running configuration to the startup configuration
• Register your switch
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support/.
Note: Firmware updates with new features and bug fixes are made available from time
to time at netgear.com/support/download/. You can check for and download new
firmware manually. If the features or behavior of your product does not match what is
described in this guide, you might need to update your firmware.
8

Supported Switches
This AV user manual is for the NETGEAR AV Line of Fully Managed Switches M4250
Series models. For a list of M4250 switch models, visit kb.netgear.com/000064904.
Available publications
You can download the following publications for the AV Line of Fully Managed Switches
M4250 Series by visiting netgear.com/support/download.
•Installation guide
•Hardware installation guide
•Main user manual
•Audio-video user manual (this manual)
•Software administration manual
•CLI command reference manual
AV local browser UI overview
Your switch contains an embedded web server and management software for managing
and monitoring the switch. The switch functions as a simple switch without the
management software. However, you can use the management software to configure
many advanced features that can improve AV flows, switch efficiency, and overall network
performance.
The switch software includes a set of comprehensive management features for
configuring and monitoring the switch through one of the following methods:
•Audio-video local browser user interface (AV UI), either over an Ethernet network
port or over the out-of-band (OOB) port (also referred to as the service port).
•Main local browser user interface (main UI), either over an Ethernet network port or
over the OOB port.
•Simple Network Management Protocol (SNMP)
•Command-line interface (CLI)
Each of the standards-based management methods allows you to configure and monitor
the components of the switch. The method you use to manage the system depends on
your network size and requirements, and on your preference.
Audio Video User Manual9Getting Started with the AV UI
AV Line of Fully Managed Switches M4250 Series

This manual describes how to use the audio-video (AV) local browser user interface (UI)
to manage and monitor the switch. We abbreviate the audio-video local browser UI as
the AV UI.
The AV UI is a web-based management tool that lets you configure and manage
audio-video and other types of network profiles remotely using a standard web browser.
Note: To configure all available switch features, including VLANs, QoS, and ACLs, use
the main UI.
Use a web browser to log in to the AV UI
If this is the first time that you log in to the switch and you must use the default IP address
of the switch, see the information in the installation guide. You can use a web browser
to access the switch and log in. You must be able to ping the IP address of the
management interface or out-of-band (OOB) port from your computer for web access
to be available.
Note: The first time that you log in as an admin user to either the AV UI or the main UI,
no password is required (that is, the password is blank). After you log in for the first time,
you are required to specify a local device password that you must use each subsequent
time that you log in to either the AV UI or the main UI. (Using the main UI, you can change
the password again.)
Log in to the AV UI using the management interface default
IP address
Any Ethernet interface can function as the management interface.
To use the default IP address of the management interface to access the switch
over the AV UI:
1. Prepare your computer with a static IP address in the 169.254.0.0 subnet with subnet
mask 255.255.0.0.
For example, use 169.254.100.201 for your computer.
2. Connect an Ethernet cable from an Ethernet port on your computer to an Ethernet
network port on the switch.
3. Launch a web browser.
4. Enter http://169.254.100.100 in the web browser address field:
The login page displays.
Audio Video User Manual10Getting Started with the AV UI
AV Line of Fully Managed Switches M4250 Series