NETGEAR GS728TPv3 Manual

Hardware Installation Guide
24-Port and 48-Port Gigabit Ethernet PoE+
Smart Switch with 4 SFP Ports and
Optional Remote/ Cloud Management
Models
GS728TPv3
GS728TPPv3
GS752TPv3
GS752TPPv3
NETGEAR, Inc.
350 E. Plumeria DriveFebruary 2023
San Jose, CA 95134, USA202-12627-01

Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors. The PoE source is intended for intra building connection
only.
Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz
devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that
operation of this device is permitted in large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or
communications with unmanned aircraft systems.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
First publication.February 2023202-12627-01
2
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports

Contents
Chapter 1 Introduction
Overview................................................................................................6
Management options...........................................................................6
Features.................................................................................................8
Safety instructions and warnings........................................................9
Chapter 2 Hardware Overview
Hardware description........................................................................14
Front panel......................................................................................14
LEDs.................................................................................................16
Back panel.......................................................................................17
Switch hardware interfaces...............................................................17
RJ-45 ports for 10/100/1000M BASE-T Ethernet connectivity..17
SFP ports for fiber or copper connectivity..................................18
Single-function Reset button........................................................18
Dual-function Factory Defaults button........................................19
USB port..........................................................................................19
Chapter 3 Applications
PoE overview.......................................................................................21
Gigabit aggregation switching with PoE.........................................22
Connect PoE equipment in a business environment.....................24
Connect PoE equipment for surveillance and security..................25
Chapter 4 Installation
Step 1: Prepare the site......................................................................27
Step 2: Protect against electrostatic discharge..............................27
Step 3: Unpack the switch.................................................................28
Step 4: Install the switch....................................................................29
Mount the switch in a rack............................................................29
Install the switch on a flat surface.................................................30
Optional Step 5: Install SFP transceiver modules...........................30
Step 6: Connect devices to the switch.............................................31
Step 7: Check the installation...........................................................32
Step 8: Apply power and check the LEDs.......................................32
Step 9: Manage the switch................................................................33
3

Chapter 5 Troubleshooting
Troubleshooting chart.......................................................................35
PoE troubleshooting suggestions....................................................36
Additional troubleshooting suggestions.........................................37
4
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports

1
Introduction
This hardware installation guide is for the following NETGEAR Smart Switches with
optional Remote/Cloud Management via the NETGEAR Insight network management
cloud portal and app:
•GS728TPv3: 24-Port Gigabit Ethernet PoE+ Smart Switch with 4 SFP Ports (190W)
•GS728TPPv3: 24-Port Gigabit Ethernet PoE+ Smart Switch with 4 SFP Ports (380W)
•GS752TPv3: 48-Port Gigabit Ethernet PoE+ Smart Switch with 4 SFP Ports (380W)
•GS752TPPv3: 48-Port Gigabit Ethernet PoE+ Smart Switch with 4 SFP Ports (760W)
The switch provides twenty-four or forty-eight Gigabit RJ-45 copper PoE+ ports with
four dedicated SFP ports. Power over Ethernet plus (PoE+) provides power to
PoE-capable devices such as WiFi access points, VoIP phones, and IP security cameras
so that you don’t need to use power adapters for those devices.
The maximum PoE+ (IEEE 802.3at) power that the switch can provide across all active
PoE+ ports depends on the model:
190W for model GS728TPv3, 380W for models GS728TPPv3 and GS752TPv3, and 760W
for model GS752TPPv3.
This hardware installation guide complements the installation guide that came with your
switch.
This chapter serves as an introduction to the switch and includes the following sections:
• Overview
• Management options
• Features
• Safety instructions and warnings
Note: For more information about the topics that are covered in this guide, visit the
support website at netgear.com/support/.
Note: For switch documentation, visit netgear.com/support/download/ and enter your
model number in the search box.
5

Overview
The switch provides twenty-four or forty-eight 10/100/1000BASE-T RJ-45 copper ports
that support nonstop 10/100/1000M Layer 2 and Layer 3 networks. All RJ-45 ports
support PoE+. Four additional ports can accept small form-factor pluggable (SFP) gigabit
interface converters (GBICs) for 1G fiber or copper connectivity.
You can install the switch freestanding or rack mounted in a wiring closet or equipment
room. The switch is IEEE compliant and offers low latency. All ports can automatically
negotiate to the highest speed, which makes the switch well-suited for a mixed
environment with Fast Ethernet and Gigabit Ethernet.
Use Category 5e (Cat 5e) or higher-rated Ethernet cables terminated with RJ-45
connectors to make Gigabit connections.
You can use the switch for multiple network applications with PoE and PoE+ devices
and non-PoE devices. For more information, see Applications on page 20.
Management options
The switch provides management options that let you discover the switch on the network
and configure, monitor, and control the switch:
•Device user interface: By default, the management mode of the switch is set to
Directly Connect to Web Browser Interface, which lets you access the device user
interface (UI). In this mode, you can change all settings of the switch.
For more information about the device UI, see the user manual. To find the user
manual, visit netgear.com/support/download/ and enter your model number in the
search box.
Note: If you plan to use NETGEAR Insight to manage the switch, we recommend
that you do not use the device UI to change settings that are Insight manageable.
These settings would not be synchronized with Insight or to the network location to
which you assigned the switch. We recommend that use the Insight Cloud Portal or
Insight app to change Insight manageable settings.
•Smart CLI: The smart command-line interface (CLI) is a text-based way to manage
and monitor the switch. You can access the CLI by using a direct serial connection,
or by using a remote logical connection with telnet or SSH. For more information
Hardware Installation Guide6Introduction
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports

about the smart CLI, see the CLI manual. To find the CLI manual, visit
netgear.com/support/download/ and enter your model number in the search box.
•NETGEAR Insight Cloud Portal and Insight app: If you set the management mode
of the switch to NETGEAR Insight Mobile App and Insight Cloud Portal, you can use
the following applications to manage the switch remotely:
-Insight Cloud Portal: As an Insight Premium or Insight Pro user, you can use the
Insight Cloud Portal to set up the switch in the network; perform remote setup;
configure, manage, and monitor the switch; analyze the switch and network
usage; and, if necessary, troubleshoot the switch and the network.
-Insight app: With the Insight app, you can discover the switch on the network
and add it to a network location. You can then set up the switch in the network,
and manage and monitor the switch remotely from your tablet or smartphone.
You can choose from four methods to add the switch to the Insight app: You can
scan your network for the switch, scan the QR code of the switch, scan the barcode
of the switch, or add the serial number of the switch.
For more information about NETGEAR Insight, visit netgear.com/insight. The Insight
Cloud Portal and Insight app have embedded help and are documented in multiple
knowledge base articles that you can access by visiting netgear.com/support.
By default, the management mode is set to Directly Connect to Web Browser Interface
(which is the same as the device UI). Note the following about changing the
management mode:
-Changing to NETGEAR Insight Mobile App and Insight Cloud Portal mode.
The first time that you change to this mode, the switch is set to factory default
settings so that you can manage the switch using the Insight Cloud Portal or
Insight app. However, if you previously added the switch to a network on Insight,
all Insight-manageable device settings revert to the configuration in the Insight
cloud, including the switch password (that is, the password is reset to the Insight
network password).
Note: If you use the Insight app or the Insight Cloud Portal, you can temporarily
change the management mode of the switch back to Directly Connect to Web
Browser Interface and access the device UI for settings that are not
Insight-manageable. You might want to do this for tasks such as integrating with
an existing network of devices that are not managed through Insight, and for
debugging purposes. When you are done, you can change the management
mode back to NETGEAR Insight Mobile App and Insight Cloud Portal.
-Changing back to Directly Connect to Web Browser Interface mode: The
NETGEAR Insight Mobile App and Insight Cloud Portal management mode is
disabled and the current Insight-manageable device settings are saved to the
Hardware Installation Guide7Introduction
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports

Insight cloud. Any changes that you make using the Directly Connect to Web
Browser Interface management mode are not saved to the Insight cloud.
Features
The switch supports the following key hardware features:
• 24 or 48 PoE+ Gigabit Ethernet ports.
•4 dedicated SFP ports for 1000BASE-SX, 1000BASE-LX, and 1000BASE-T connectivity.
• PoE+ support:
- 24 or 48 PoE+ (802.3at) ports
- Total PoE+ power budget of 190W (model GS728TPv3), 380W (models
GS728TPPv3 and GS752TPv3), or 760W (model GS752TPPv3)
• MAC table size of 16K.
•Variable speed fan that can lower the noise level during low operating temperatures.
• Acoustic noise (measured at 25°C) is equal to or less than 26.8 dBA (model
GS728TPv3), 33.3 dBA (model GS728TPPv3), 36.6 dBA (model GS752TPv3), or
39.3 dBA (model GS752TPPv3).
• 56 Gbps (models GS728TPv3 and GS728TPPv3) or 104 Gbps (models GS752TPv3
and GS752TPPv3) full-duplex, nonblocking switch fabric.
• Includes 19-inch rack-mount kit for rack installation.
• Full compatibility with IEEE standards:
- IEEE 802.3 Ethernet
- IEEE 802.3i 10BASE-T
- IEEE 802.3u 100BASE-T
- IEEE 802.3ab 1000BASE-T
- IEEE 802.3z Gigabit Ethernet 1000BASE-SX/LX
- IEEE 802.1Q VLAN tagging
- IEEE 802.3x Full-duplex flow control
- IEEE 802.3ad Link aggregation (LAG with LACP)
- IEEE 802.1ab LLDP
- IEEE 802.1p Class of Service (QoS)
Hardware Installation Guide8Introduction
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports

- IEEE 802.1D Spanning Tree Protocol (STP)
- IEEE 802.1s Multiple Spanning Tree Protocol (MSTP)
- IEEE 802.1w Rapid Spanning Tree Protocol (RSTP)
- IEEE 802.1x RADIUS network access control
-IEEE 802.3az Energy Efficient Ethernet (EEE)
-IEEE 802.3af Power over Ethernet (PoE)
- IEEE 802.3at Power over Ethernet plus (PoE+)
•AutoSensing and autonegotiating capabilities for all ports.
•Auto Uplink™ technology is supported on all ports.
•Automatic address learning function to build the packet-forwarding information
table. The table contains up to 16K Media Access Control (MAC) addresses.
•Store-and-forward transmission to remove bad packets from the network.
•Active flow control to minimize packet loss and frame drops.
•Half-duplex backpressure control.
•Per-port status LEDs and system status LEDs.
•NETGEAR green power-saving features:
-Energy efficiency mode that fully conforms to the IEEE802.3az standard
- Per-port automatic change to a lower power mode when the port link is down
Safety instructions and warnings
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
•This product is designed for indoor use only in a temperature-controlled and
humidity-controlled environment.
Note the following:
-For more information about the environment in which this product must operate,
see the environmental specifications in the appendix or the data sheet.
-If you want to connect the product to a device located outdoors, the outdoor
device must be properly grounded and surge protected, and you must install an
Hardware Installation Guide9Introduction
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports

Ethernet surge protector inline between the indoor product and the outdoor
device. Failure to do so can damage the product.
WARNING: Before connecting the product to outdoor cables or devices, see
https://kb.netgear.com/000057103 for additional safety and warranty information.
Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible by
applicable law.
•Observe and follow service markings:
- Do not service any product except as explained in your product documentation.
Some devices should never be opened.
-If applicable to your product, opening or removing covers that are marked with
the triangular symbol with a lightning bolt can expose you to electrical shock.
We recommend that only a trained technician services components inside these
compartments.
•If any of the following conditions occur, unplug the product from the power outlet,
and then replace the part or contact your trained service provider:
- Depending on your product, the power adapter, power adapter cable, power
cable, extension cable, or plug is damaged.
-An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-The product does not operate correctly when you follow the operating
instructions.
•Keep the product away from radiators and heat sources. Also, do not block cooling
vents.
•Do not spill food or liquids on your product components, and never operate the
product in a wet environment. If the product gets wet, see the appropriate section
in your troubleshooting guide, or contact your trained service provider.
•Do not push any objects into the openings of your product. Doing so can cause fire
or electric shock by shorting out interior components.
•Use the product only with approved equipment.
•If applicable to your product, allow the product to cool before removing covers or
touching internal components.
Hardware Installation Guide10Introduction
24-Port and 48-Port Gigabit Ethernet PoE+ Smart Switches with 4 SFP Ports