NETGEAR M4250 Series User manual

Audio Video User Manual
AV Line of Fully Managed Switches
M4250 Series
NETGEAR, Inc.
350 E. Plumeria DriveSeptember 2020
San Jose, CA 95134, USA202-12148-01

Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors. The PoE source is intended for intra building connection
only.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
First publication.September 2020202-12148-01
2
AV Line of Fully Managed Switches M4250 Series

Contents
Chapter 1 Getting Started with the AV UI
Supported Switches..............................................................................5
Available publications..........................................................................5
AV local browser UI overview..............................................................5
Use a web browser to log in to the AV UI..........................................6
Log in to the AV UI using the switch default IP address..............7
Log in to the AV UI with a known IP address................................7
Register your switch..............................................................................8
Chapter 2 Manage Audio-Video Profile Templates and Network
Profiles
Overview of preconfigured AV profile templates..........................10
Change the default Management VLAN profile.............................11
Manage network profiles...................................................................12
Use an AV profile template to configure and assign a network
profile..............................................................................................12
Change a network profile.............................................................14
Remove a network profile.............................................................14
Manage custom AV profile templates.............................................15
Create a custom AV profile template..........................................15
Change a custom AV profile template........................................18
Remove a custom AV profile template........................................19
Chapter 3 Manage the Switch
Manage licenses.................................................................................22
Add a license online......................................................................22
Add a license offline......................................................................23
Delete a license..............................................................................23
Update the firmware..........................................................................24
Manage the date and time settings.................................................25
Manually set the date and time....................................................25
Configure one or more SNTP servers.........................................26
Change the system name..................................................................27
Restart the switch from the AV UI.....................................................27
Reset the switch to factory default settings.....................................28
Manually control the fans...................................................................29
3

1
Getting Started with the AV UI
This user manual is for the AV Line of Fully Managed Switches M4250 Series and covers
all M4250 switch models.
This chapter provides an overview of how you can use your switch and access the
audio-video (AV) local browser user interface (UI), in short AV UI.
The chapter contains the following sections:
• Supported Switches
• Available publications
• AV local browser UI overview
• Use a web browser to log in to the AV UI
• Register your switch
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support/.
Note: Firmware updates with new features and bug fixes are made available from time
to time at netgear.com/support/download/. You can check for and download new
firmware manually. If the features or behavior of your product does not match what is
described in this guide, you might need to update your firmware.
4

Supported Switches
This release and this AV user manual are for the following M4250 switch models:
•8-port PoE+ and PoE++ models:
-M4250-10G2F-PoE+. Eight PoE+ (802.3at) 1GBASE-T RJ-45 ports, two 1GBASE-T
RJ-45 ports, and two 1G SFP fiber uplink ports. The total PoE budget for the
switch is 125W.
-M4250-10G2XF-PoE+. Eight PoE+ (802.3at) 1GBASE-T RJ-45 ports, two
1GBASE-T RJ-45 ports, and two 10G SFP+ fiber uplink ports. The total PoE budget
for the switch is 240W.
-M4250-10G2XF-PoE++. Eight PoE++ (802.3bt) 1GBASE-T RJ-45 ports, two
1GBASE-T RJ-45 ports, and two 10G SFP+ fiber uplink ports. The total PoE budget
for the switch is 720W.
•LED tiles model with 2.5 Gbps ports:
M4250-12M2XF. Twelve 2.5GBASE-T RJ-45 ports and two 10G SFP+ fiber uplink
ports.
•Aggregation model with multiple 10G SFP+ fiber ports:
M4250-16XF. Sixteen 1G/10G SFP+ fiber ports.
Available publications
You can download the following publications for the AV Line of Fully Managed Switches
M4250 Series by visiting netgear.com/support/product/m4250.aspx#download.
•Installation guide
•Hardware installation guide
•Main user manual
•Audio-video user manual (this manual)
•Software administration manual
•CLI command reference manual
AV local browser UI overview
Your switch contains an embedded web server and management software for managing
and monitoring the switch. The switch functions as a simple switch without the
Audio Video User Manual5Getting Started with the AV UI
AV Line of Fully Managed Switches M4250 Series

management software. However, you can use the management software to configure
many advanced features that can improve AV flows, switch efficiency, and overall network
performance.
The switch software includes a set of comprehensive management features for
configuring and monitoring the switch through one of the following methods:
•Audio-video local browser user interface (AV UI), either over an Ethernet network
port or over the out-of-band (OOB) port (also referred to as the service port).
•Main local browser user interface (main UI), either over an Ethernet network port or
over the OOB port.
•Simple Network Management Protocol (SNMP)
•Command-line interface (CLI)
Each of the standards-based management methods allows you to configure and monitor
the components of the switch. The method you use to manage the system depends on
your network size and requirements, and on your preference.
This manual describes how to use the audio-video (AV) local browser user interface (UI)
to manage and monitor the switch. We abbreviate the audio-video local browser UI as
the AV UI.
The AV UI is a web-based management tool that lets you configure and manage
audio-video and other types of network profiles remotely using a standard web browser.
Note: To configure all available switch features, including VLANs, QoS, and ACLs, use
the main UI.
Use a web browser to log in to the AV UI
If this is the first time that you log in to the switch and you must use the default IP address
of the switch, see the information in the installation guide. You can use a web browser
to access the switch and log in. You must be able to ping the IP address of the
management interface or out-of-band (OOB) port from your computer for web access
to be available.
Note: The first time that you log in as an admin user to either the AV UI or the main UI,
no password is required (that is, the password is blank). After you log in for the first time,
you are required to specify a local device password that you must use each subsequent
time that you log in to either the AV UI or the main UI. (Using the main UI, you can change
the password again.)
Audio Video User Manual6Getting Started with the AV UI
AV Line of Fully Managed Switches M4250 Series

Log in to the AV UI using the switch default IP address
To use the switch default IP address to access the switch over the AV UI:
1. Prepare your computer with a static IP address:
•Ethernet network port. For access over an Ethernet network port, use a static
IP address in the 169.254.0.0 subnet with subnet mask 255.255.0.0.
For example, use 169.254.100.201 for your computer.
•OOB port. For access over the OOB port, use a static IP address in the 192.168.0.0
subnet with subnet mask 255.255.0.0.
For example, use 192.168.0.201 for your computer.
2. Connect an Ethernet cable from an Ethernet port on your computer to either an
Ethernet network port on the switch or to the OOB port on the switch.
3. Launch a web browser such as Google Chrome, Apple Safari, Mozilla Firefox, or
Microsoft Edge.
4. Enter the default IP address of the switch in the web browser address field:
•Ethernet network port. For access over an Ethernet network port, enter
http://169.254.100.100:8080.
•OOB port. For access over the OOB port, enter http://192.168.0.239:8080.
The login window displays.
5. Enter admin as the user name, enter your local device password, and click the Login
button.
The first time that you log in, no password is required. However, you then must
specify a local device password to use each subsequent time that you log in.
The Overview page displays.
Log in to the AV UI with a known IP address
If you did not assign a static IP address to the switch but let a DHCP server in your
network assign an IP address to switch, determine the IP address by accessing the DHCP
server or by using an IP scanner utility.
The procedures in this manual assume that you know the IP address of your switch.
To use a known IP address to access the switch over the AV UI:
1. Launch a web browser such as Google Chrome, Apple Safari, Mozilla Firefox, or
Microsoft Edge.
2. In the address field of your web browser, enter the IP address of the switch followed
by :8080.
Audio Video User Manual7Getting Started with the AV UI
AV Line of Fully Managed Switches M4250 Series

For example, if the switch IP address is 192.51.100.112, enter 192.51.100.112:8080.
The Login windows displays.
3. Enter admin as the user name, enter your local device password, and click the Login
button.
The first time that you log in, no password is required. However, you then must
specify a local device password to use each subsequent time that you log in.
The Overview page displays.
Register your switch
To qualify for product updates and product warranty, we encourage you to register
your product.
Registration confirms that your email alerts work, lowers technical support resolution
time, and ensures your shipping address accuracy. We would also like to incorporate
your feedback into future product development. We never sell or rent your email address
and you can opt out of communications.
To register your switch with NETGEAR:
1. Launch a web browser such as Google Chrome, Apple Safari, Mozilla Firefox, or
Microsoft Edge.
2. In the address field of your web browser, enter the IP address of the switch followed
by :8080.
The Login windows displays.
3. Enter admin as the user name, enter your local device password, and click the Login
button.
The first time that you log in, no password is required. However, you then must
specify a local device password to use each subsequent time that you log in.
The Overview page displays.
4. At the top of page, from the Question/Help menu, select Register.
The NETGEAR Account Login page displays. If the page does not display, visit the
following website:
https://my.netgear.com/registration/login.aspx
5. Enter your NETGEAR account email address and password and click the NETGEAR
Sign In button.
If you did not yet create a NETGEAR account, click the Create an account link, follow
the directions onscreen to create an account, and then register the switch with your
NETGEAR email address and password.
Audio Video User Manual8Getting Started with the AV UI
AV Line of Fully Managed Switches M4250 Series

2
Manage Audio-Video Profile
Templates and Network Profiles
The switch provides preconfigured audio-video (AV) profile templates that you can
configure and assign to switch ports and VLANs, thereby creating network profiles.
You can also set up your own AV profile templates.
These are the essential differences between an AV profile template and a network
profile:
•AV profile template. A preconfigured or custom template with QoS, multicast, or
PTP settings, or a combination of these settings, that you can apply to multiple
network profiles.
•Network profile. An AV profile template that you configured and assigned to one
or more switch ports, to a VLAN, and as an option, to a specific IP address.
The chapter contains the following sections:
• Overview of preconfigured AV profile templates
• Change the default Management VLAN profile
• Manage network profiles
• Manage custom AV profile templates
9

Overview of preconfigured AV profile
templates
An AV profile template integrates NETGEAR proprietary settings, allowing you to
optimize specific audio and video environments. You can use an AV profile template
to create one or multiple network profiles. For example, you could use the same AV
profile template to set up three network profiles based on a location within a building:
one network profile for the lobby, one for the theater, and one for the patio.
The switch provides the following preconfigured AV profile templates:
•Audio Dante. Use this template to connect the switch to Dante audio devices and
their controller.
•Data. Use this template to connect the switch to streaming ACN (sACN), Art-Net,
mobile ad hoc network (MANET), and other network devices as well as to computers.
•Audio Q-SYS. Use this template to connect the switch to Q-SYS audio devices and
their controller.
•Video with Q-SYS audio. Use this template to connect the switch to IP video
encoders for transmitting video, IP video decoders for receiving video, and a
controller for these devices when Q-SYS audio is supported in the same VLAN.
This template can support devices such as Crestron DM NVX systems, AMX SVSI
products, Aurora Multimedia products, Atlona products, Dante video products, and
products that comply with standardization by the SDVoE Alliance.
•Video with AES67 audio. Use this template to connect the switch to IP video
encoders for transmitting video, IP video decoders for receiving video, and a
controller for these devices when AES67 audio is supported in the same VLAN.
This template can support devices such as Crestron DM NVX systems, AMX SVSI
products, Aurora Multimedia products, Atlona products, Dante video products, and
products that comply with standardization by the SDVoE Alliance.
•Audio-over-IP AVB. Use this template to connect the switch to Audio Video Bridging
(AVB) devices.
•Video. Use this template to connect the switch to IP video encoders for transmitting
video, IP video decoders for receiving video, and a controller for these devices when
audio is sent and received from the video nodes using another VLAN ID.
This template can support devices such as Crestron DM NVX systems, AMX SVSI
products, Aurora Multimedia products, Atlona products, Dante video products, and
products that comply with standardization by the SDVoE Alliance.
•Audio-over-IP AES67. Use this template to connect the switch to AES67 audio
devices and their controller.
Audio Video User Manual10Manage Audio-Video Profile
Templates and Network Profiles
AV Line of Fully Managed Switches M4250 Series