Nexcom VTC 1911 User manual

NEXCOM International Co., Ltd.
NEXCOM International Co., Ltd.
Published October 2018 www.nexcom.com
Mobile Computing Solutions
Vehicle Telematics Computer
VTC 1911
User Manual

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. ii
Contents
VTC 1911 User Manual
Contents
Preface
Copyright .............................................................................................. v
Disclaimer .............................................................................................. v
Acknowledgements ............................................................................... v
Regulatory Compliance Statements ........................................................ v
Declaration of Conformity....................................................................... v
RoHS Compliance .................................................................................. vi
Warranty and RMA ................................................................................vii
Technical Support and Assistance............................................................ x
Conventions Used in this Manual............................................................ x
Global Service Contact Information........................................................ xi
Package Contents.................................................................................xiii
Ordering Information ............................................................................xiv
Chapter 1: Product Introduction
Physical Features .....................................................................................1
Front View...........................................................................................1
Rear View............................................................................................1
Overview ................................................................................................2
Key Features ...........................................................................................2
Hardware Specifications..........................................................................3
Connector Numbering ............................................................................5
Chapter 2: External Connectors Pinout Description
SIM1 and SIM2 Slots............................................................................6
RS232/CAN/DIO Connector .................................................................6
RS485/USB/Audio Connector...............................................................7
LED Indicators (Power/WWAN/WIFI/STORAGE) .....................................7
M12 LAN Ports: LAN1/LAN2 ................................................................8
Power Connector ................................................................................8
VGA Port.............................................................................................9
HDMI (By Request)...............................................................................9
Chapter 3: Jumpers and Switches
Before You Begin .................................................................................10
Precautions ..........................................................................................10
Jumper Settings ....................................................................................11
DIP Switch Settings ...............................................................................13
Function Selection Switch..................................................................13
RTC Clear CMOS...............................................................................13
GPIO Pull High Enable........................................................................14
CAN1/2 Terminator Resistor Selection Switch.....................................14
WWAN I2S TX/RX Mapping Selection Switch .....................................15
LAN1.................................................................................................16
LAN2.................................................................................................16
Battery Connector .............................................................................17
Reset Button......................................................................................17
SATA Power Connector .....................................................................18
VGA..................................................................................................18
Add-on Card Cable ...........................................................................19
Internal USB Connector for WLAN/CAN05/06 Capture Module..........19

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. iii
Contents
VTC 1911 User Manual
GPS Antenna Connector....................................................................20
GPS Battery Connector......................................................................20
Power On/Off Button.........................................................................21
SATA Connector ................................................................................21
LED ...................................................................................................22
Power-in Connector...........................................................................22
HDMI BD to BD .................................................................................23
Mini-PCIe Slot (WWAN Connector)....................................................24
Mini-PCIe Slot....................................................................................25
M.2 Connector..................................................................................26
Chapter 4: System Setup
Removing the Chassis Cover ................................................................27
Installing a WLAN Mode .......................................................................27
Installing an mSATA Module .................................................................28
Installing a J1708/J1939 Module on Bracket..........................................28
Installing a WLAN Module on Bracket ...................................................29
Installing a WWAN Mode......................................................................29
Installing a SATA DOM Module .............................................................30
Installing a SO-DIMM............................................................................30
Rackmount Brackets .............................................................................31
Inserting the SIM Card ..........................................................................31
Appendix A: Software Demo Utility for I/O Ports of
Function Control
1. Menu Screen - Config 1...................................................................32
1.1 System Information ....................................................................33
1.2 Boot Mode.................................................................................33
1.3 OS Control .................................................................................33
1.4 WWAN.......................................................................................33
1.5 MDO..........................................................................................33
1.6 SIM Card ....................................................................................33
1.7 MDI............................................................................................34
1.8 Wi-Fi ..........................................................................................34
1.9 LAN Wakeup ..............................................................................34
2. Config 2 ..........................................................................................35
2.1 Low Battery Voltage Protection...................................................35
2.2 Power Input Type........................................................................35
2.3 Delay Time .................................................................................35
2.4 RTC Wake Up Timer ...................................................................35
3. Config 3 ..........................................................................................36
3.1 System Shutdown Event .............................................................36
3.2 System Alarm Event....................................................................36
4. CAN_Utility......................................................................................37
4.1 Select CAN and Device ...............................................................37
4.2 CAN Speed.................................................................................37
4.3 Stop Transmit .............................................................................37
4.4 Clear receive FIFO.......................................................................37
4.5 Get CAN error code....................................................................38
4.6 Filter...........................................................................................38
4.7 Message.....................................................................................38
4.8 Auto Send Message....................................................................38
4.9 Information ................................................................................38
Appendix B: GPS Feature
uBlox-NEO M8 Overview.......................................................................39
Technical Specifications.........................................................................39
Appendix C: Signal Connection of MCU DI/DO
MCU DIO Pinout Description.................................................................41
Digital Input..........................................................................................41
Digital Output.......................................................................................42

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. iv
Contents
VTC 1911 User Manual
Appendix D: Vehicle Power Management Setup
Startup and Shutdown Voltage Setting .................................................43
Power-on Delay Setting.........................................................................45
Power-off Delay Setting ........................................................................47
Appendix E: Power Consumption.........................49
Appendix F: Pin Definition for the Multiport Cables
Multiport (Female) ................................................................................50
P6 Connector Pinout.............................................................................51
P1 to P5 Connector Pinouts ..................................................................51
USB 2.0 Connector............................................................................51
Green (Line_out) Connector ..............................................................52
Pink (Mic_in) Connector ....................................................................52
Data (Reserved) Connector ................................................................53
RS-485 Connector.............................................................................53
Multiport (Male)....................................................................................54
P5 Connector Pinout.............................................................................55
P1 to P4 Connector Pinouts ..................................................................55
COM1 (RS232 Tx/Rx) Connector........................................................55
COM2 (RS232 Tx/Rx) Connector........................................................56
GPIO Connector ................................................................................56
CAN1 Connector...............................................................................57

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. v
Preface
VTC 1911 User Manual
Regulatory Compliance Statements
This section provides the FCC compliance statement for Class A devices and
describes how to keep the system CE compliant.
Declaration of Conformity
FCC
This equipment has been tested and verified to comply with the limits for
a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area
(domestic environment) is likely to cause harmful interference, in which
case the user will be required to correct the interference (take adequate
measures) at their own expense.
CE
The product(s) described in this manual complies with all applicable
European Union (CE) directives if it has a CE marking. For computer systems
to remain CE compliant, only CE-compliant parts may be used. Maintaining
CE compliance also requires proper cable and cabling techniques.
Copyright
This publication, including all photographs, illustrations and software, is
protected under international copyright laws, with all rights reserved. No
part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written consent from
NEXCOM International Co., Ltd.
Disclaimer
The information in this document is subject to change without prior notice
and does not represent commitment from NEXCOM International Co., Ltd.
However, users may update their knowledge of any product in use by constantly
checking its manual posted on our website: http://www.nexcom.com. NEXCOM
shall not be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use of any product, nor for any infringements
upon the rights of third parties, which may result from such use. Any implied
warranties of merchantability or fitness for any particular purpose is also
disclaimed.
Acknowledgements
VTC 1911 is a trademark of NEXCOM International Co., Ltd. All other
product names mentioned herein are registered trademarks of their
respective owners.
PrefaCe

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. vi
Preface
VTC 1911 User Manual
RoHS Compliance
NEXCOM RoHS Environmental Policy and Status
Update
NEXCOM is a global citizen for building the digital
infrastructure. We are committed to providing green
products and services, which are compliant with
European Union RoHS (Restriction on Use of Hazardous Substance in
Electronic Equipment) directive 2011/65/EU, to be your trusted green
partner and to protect our environment.
RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg)
< 0.1% or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent
Chromium (Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB) <
0.1% or 1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1% or
1,000ppm.
In order to meet the RoHS compliant directives, NEXCOM has established an
engineering and manufacturing task force in to implement the introduction
of green products. The task force will ensure that we follow the standard
NEXCOM development procedure and that all the new RoHS components
and new manufacturing processes maintain the highest industry quality
levels for which NEXCOM are renowned.
How to recognize NEXCOM RoHS Products?
For existing products where there are non-RoHS and RoHS versions, the
suffix “(LF)” will be added to the compliant product name.
All new product models launched after January 2013 will be RoHS compliant.
They will use the usual NEXCOM naming convention.

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. vii
Preface
VTC 1911 User Manual
Warranty and RMA
NEXCOM Warranty Period
NEXCOM manufactures products that are new or equivalent to new in
accordance with industry standard. NEXCOM warrants that products will
be free from defect in material and workmanship for 2 years, beginning on
the date of invoice by NEXCOM. HCP series products (Blade Server) which
are manufactured by NEXCOM are covered by a three year warranty period.
NEXCOM Return Merchandise Authorization (RMA)
▪Customers shall enclose the “NEXCOM RMA Service Form” with the
returned packages.
▪Customers must collect all the information about the problems
encountered and note anything abnormal or, print out any on-screen
messages, and describe the problems on the “NEXCOM RMA Service
Form” for the RMA number apply process.
▪Customers can send back the faulty products with or without accessories
(manuals, cable, etc.) and any components from the card, such as CPU
and RAM. If the components were suspected as part of the problems,
please note clearly which components are included. Otherwise, NEXCOM
is not responsible for the devices/parts.
▪Customers are responsible for the safe packaging of defective products,
making sure it is durable enough to be resistant against further damage
and deterioration during transportation. In case of damages occurred
during transportation, the repair is treated as “Out of Warranty.”
▪Any products returned by NEXCOM to other locations besides the
customers’ site will bear an extra charge and will be billed to the customer.
Repair Service Charges for Out-of-Warranty Products
NEXCOM will charge for out-of-warranty products in two categories, one is
basic diagnostic fee and another is component (product) fee.
System Level
▪Component fee: NEXCOM will only charge for main components such as
SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistor, capacitor.
▪Items will be replaced with NEXCOM products if the original one cannot
be repaired. Ex: motherboard, power supply, etc.
▪Replace with 3rd party products if needed.
▪If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.
Board Level
▪Component fee: NEXCOM will only charge for main components, such
as SMD chip, BGA chip, etc. Passive components will be repaired for free,
ex: resistors, capacitors.
▪If RMA goods can not be repaired, NEXCOM will return it to the customer
without any charge.

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. viii
Preface
VTC 1911 User Manual
Warnings
Read and adhere to all warnings, cautions, and notices in this guide and
the documentation supplied with the chassis, power supply, and accessory
modules. If the instructions for the chassis and power supply are inconsistent
with these instructions or the instructions for accessory modules, contact
the supplier to find out how you can ensure that your computer meets
safety and regulatory requirements.
Cautions
Electrostatic discharge (ESD) can damage system components. Do the
described procedures only at an ESD workstation. If no such station is
available, you can provide some ESD protection by wearing an antistatic
wrist strap and attaching it to a metal part of the computer chassis.
Safety Information
Before installing and using the device, note the following precautions:
▪Read all instructions carefully.
▪Do not place the unit on an unstable surface, cart, or stand.
▪Follow all warnings and cautions in this manual.
▪When replacing parts, ensure that your service technician uses parts
specified by the manufacturer.
▪Avoid using the system near water, in direct sunlight, or near a heating
device.
▪The load of the system unit does not solely rely for support from the
rackmounts located on the sides. Firm support from the bottom is highly
necessary in order to provide balance stability.
▪The computer is provided with a battery-powered real-time clock circuit.
There is a danger of explosion if battery is incorrectly replaced. Replace
only with the same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer’s instructions.
Installation Recommendations
Ensure you have a stable, clean working environment. Dust and dirt can
get into components and cause a malfunction. Use containers to keep
small components separated.
Adequate lighting and proper tools can prevent you from accidentally
damaging the internal components. Most of the procedures that follow
require only a few simple tools, including the following:
• A Philips screwdriver
• A flat-tipped screwdriver
• A grounding strap
• An anti-static pad
Using your fingers can disconnect most of the connections. It is recom-
mended that you do not use needlenose pliers to disconnect connections
as these can damage the soft metal or plastic parts of the connectors.
Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Maintenance: to keep the unit clean, use only approved cleaning products
or clean with a dry cloth.
3. CompactFlash: Turn off the unit’s power before inserting or removing a
CompactFlash storage card.
4. SIM: Do not insert or remove the SIM card when the system is powered
on. Always power off the system before inserting or removing the SIM
card.

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. ix
Preface
VTC 1911 User Manual
Safety Precautions
▪Read these safety instructions carefully.
▪Keep this User Manual for later reference.
▪Disconnect this equipment from any AC outlet before cleaning. Use a
damp cloth. Do not use liquid or spray detergents for cleaning.
▪For plug-in equipment, the power outlet socket must be located near the
equipment and must be easily accessible.
▪Keep this equipment away from humidity.
▪Put this equipment on a stable surface during installation. Dropping it or
letting it fall may cause damage.
▪Do not leave this equipment in either an unconditioned environment or
in a above 40oC storage temperature as this may damage the equipment.
▪The openings on the enclosure are for air convection to protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
▪Make sure the voltage of the power source is correct before connecting
the equipment to the power outlet.
▪Place the power cord in a way so that people will not step on it. Do not
place anything on top of the power cord. Use a power cord that has been
approved for use with the product and that it matches the voltage and
current marked on the product’s electrical range label. The voltage and
current rating of the cord must be greater than the voltage and current
rating marked on the product.
▪All cautions and warnings on the equipment should be noted.
▪If the equipment is not used for a long time, disconnect it from the power
source to avoid damage by transient overvoltage.
▪Never pour any liquid into an opening. This may cause fire or electrical
shock.
▪Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
▪If one of the following situations arises, get the equipment checked by
service personnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work
according to the user’s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
▪Do not place heavy objects on the equipment.
▪The unit uses a three-wire ground cable which is equipped with a third
pin to ground the unit and prevent electric shock. Do not defeat the
purpose of this pin. If your outlet does not support this kind of plug,
contact your electrician to replace your obsolete outlet.
▪CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.
▪The computer is provided with CD drives that comply with the appropriate
safety standards including IEC 60825.

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. x
Preface
VTC 1911 User Manual
Conventions Used in this Manual
Warning:
Information about certain situations, which if not observed,
can cause personal injury. This will prevent injury to yourself
when performing a task.
CAUTION!
CAUTION!CAUTION! Caution:
Information to avoid damaging components or losing data.
Note:
Provides additional information to complete a task easily.
Technical Support and Assistance
1. For the most updated information of NEXCOM products, visit NEXCOM’s
website at www.nexcom.com.
2. For technical issues that require contacting our technical support team or
sales representative, please have the following information ready before
calling:
– Product name and serial number
– Detailed information of the peripheral devices
– Detailed information of the installed software (operating system,
version, application software, etc.)
– A complete description of the problem
– The exact wordings of the error messages
Warning!
1. Handling the unit: carry the unit with both hands and handle it with care.
2. Maintenance: to keep the unit clean, use only approved cleaning products
or clean with a dry cloth.
3. CompactFlash: Turn off the unit’s power before inserting or removing a
CompactFlash storage card.
Battery - Safety Measures
Caution
• Risk of explosion if battery is replaced by an incorrect type.
• Dispose of used batteries according to the instructions.
Safety Warning
This equipment is intended for installation in a Restricted Access
Location only.

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. xi
Preface
VTC 1911 User Manual
Global Service Contact Information
Headquarters
NEXCOM International Co., Ltd.
9F, No. 920, Chung-Cheng Rd.,
ZhongHe District, New Taipei City, 23586,
Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
www.nexcom.com
America
USA
NEXCOM USA
2883 Bayview Drive,
Fremont CA 94538, USA
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com
Asia
Taiwan
NEXCOM Intelligent Systems
Taipei Office
13F, No.920, Chung-Cheng Rd.,
ZhongHe District,
New Taipei City, 23586, Taiwan, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com.tw
NEXCOM Intelligent Systems
Taichung Office
16F, No.250, Sec. 2, Chongde Rd.,
Beitun Dist.,
Taichung City 406, R.O.C.
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.com.tw
Japan
NEXCOM Japan
9F, Tamachi Hara Bldg.,
4-11-5, Shiba Minato-ku,
Tokyo, 108-0014, Japan
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom-jp.com
China
NEXCOM China
Floor 5, No.4, No.7 fengxian middle Rd.,
(Beike Industrial Park), Haidian District,
Beijing, 100094, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. xii
Preface
VTC 1911 User Manual
Europe
United Kingdom
NEXCOM EUROPE
10 Vincent Avenue,
Crownhill Business Centre,
Milton Keynes, Buckinghamshire
MK8 0AB, United Kingdom
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.eu
Italy
NEXCOM ITALIA S.r.l
Via Lanino 42,
21047 Saronno (VA), Italia
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcomitalia.it
NEXCOM Shanghai
Room 603/604, Huiyinmingzun Plaza Bldg., 1,
No.609, Yunlin East Rd.,
Shanghai, 200333, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
NEXCOM Surveillance Technology Corp.
Room202, Building B,
the GuangMing Industrial Zone Zhonghua Rd.,
Minzhi Street, Longhua District,
Shenzhen 518131, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn
NEXCOM United System Service
Hui Yin Ming Zun Building Room 1108,
Building No. 11, 599 Yunling Road, Putuo District,
Shanghai, 200062, China
Tel: [phone]
Fax: [phone]
Email: [email protected]
www.nexcom.cn

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. xiii
Preface
VTC 1911 User Manual
Package Contents
Before continuing, verify that the VTC 1911 package that you received is
complete. Your VTC 1911 package should have all the items listed in the
following table.
Item P/N Name Specification Qty
1 602DCD1544X00 VTC1911-IPK Series DVD Driver VER:1.0 JCL 1
2 603POW0242X00 Power Cable ST:MD-5105266 Waterproof M12 A Cord 5-pin Open L=300mm 1
3 50333P0027X00 Washer for SMA CONN KANG YANG:TW-181 13x1.8mm Nylon 66 Natural 4
4 50333P0028X00 Washer for SMA CONN KANG YANG:WS6-0.8(B) 12.8x6.4x0.8mm PC Black 4
5 5061200061X00 SMA Washer Twin Adhesive for IP65 VER:A S.W. Φ13xΦ8.5mm 0.15T VHB 3M4914 4
6 5061200103X00 SMA Twin Adhesive IP67 VER:A S.W. Φ9xΦ3.5mm 0.4T VHB 3M4920 4
7 60111A0551X00 Inner Carton for VTC 1911-IPK VER:A YI GIA 267x248x159mm B FLUTE 1
8 60111A0552X00 Outside Carton for VTC 1911-IPK VER:A YI GIA 515x345x291mm AB FLUTE 1/4
9 6013301081X00 EPE for VTC 1911-IPK VER:A SENTENEL 243x148x100mm 2
10 6012200049X00 ASG110 PE Bag PE: 24x38cm 240x380x0.08mm 1
11 6012200052X00 PE Zipper Bag #8 170x240mm, w/China RoHS Symbol 1
12 6012200053X00 PE Zipper Bag #3 100x70mm, w/China RoHS Symbol 1
13 50311F0100X00 Round Head Screw w/Spring+Flat Washer Long Fei:P3x6L P3x6 iso/SW6x0.5 NI 4
14 603ANT0115X00 GPS/Glonass Antenna SANAV:SM-76G SMA Male L=5000mm 1

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. xiv
Preface
VTC 1911 User Manual
Ordering Information
The following provides ordering information for VTC 1911.
▪VTC 1911-IPK (P/N: 10V00191100X0)
Intel Atom®processor Bay Trail E3815, 1.46GHz with 2GB DDR3L SO-
DIMM, U-blox M8N GPS on board, VGA output, 2 x LAN, 2 x RS-232
(Tx/Rx), 1 x RS-485 (Tx/Rx), 1 x CAN 2.0B, 3 x DI, 3 x DO, 1 x USB 2.0,
1 x Line-out/Mic-in

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. 1
Chapter 1: Product Introduction
VTC 1911 User Manual
ChaPter 1: ProduCt IntroduCtIon
Physical Features
Front View
RS232/CAN/DIO RS485/USB/AUDIO
SIM1 / SIM2
slot cover
LED
indicators
DC IN
9V-36V
LAN1 VGAAntenna holes
Antenna holes
GPS antenna
connector
LAN2
Rear View

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. 2
Chapter 1: Product Introduction
VTC 1911 User Manual
Overview
VTC 1911-IPK, a waterproof entry-level vehicle computer with Intel Atom®
processor E3815 (1.46GHz), is designed for the wet, dirty and harsh
environment. The precision design to resist water and dust to IP67 (enclosure
is immersed in water depth 1 meter for 20 minutes). It allows to comply
with stringent MIL-STD-810G military standard in rugged, fanless and
compact mechanism. Because of the lightweight design, it is especially for
the vehicles with limited space to locate the computer system, but without
compromising with its space to sacrifice its features.
VTC 1911-IPK has onboard CAN 2.0B and optional OBD interface (SAE
J1939/J1708) for vehicle diagnostics and driver behavior management. An
advanced GPS receiver supports GPS/Glonass/QZSS/Galileo/Beidou. VTC
1911-IPK features WLAN and WWAN wireless data and voice connectivity.
With 2 external SIM sockets which can support a better connectivity
quality by software. VTC 1911-IPK keeps the flexibility to meet different
demands for telematics applications, such as IoT gateway infotainment,
fleet management and dispatching system.
Key Features
• IP67 precision design to resist water and dust
• Built-in CAN 2.0B. Optional OBDII function (SAE J1939/J1708)
• U-blox NEO-M8N on board
• Dual SIM cards for WWAN modules
• Additional waterproof HDMI connector (by request)
• Smart power management with ignition on/off delay via software
control and low voltage protection
• Wide range DC input from 9V~36V
• Wide operating temperature -40°C~70°C
• Certified by CE/FCC/E13 mark

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. 3
Chapter 1: Product Introduction
VTC 1911 User Manual
Hardware Specifications
CPU
▪Intel Atom®processor Bay Trail E3815, 1.46GHz
Memory
▪1 x 204-pin DDR3L SO-DIMM socket supports 1066MHz/1333MHz up to 8GB.
Default 2GB
Storage
▪1 x mSATA
▪1 x SATA DOM or 1 x 2.5” SSD
Expansion
▪1 x Full size mini-PCIe socket (USB 2.0)
▪1 x Full size mini-PCIe socket (mSATA + USB 2.0 + PCIe)
Function
▪1 x u-blox NEO-M8N on board (support GPS/Glonass/QZSS/Galileo/BeiDou)
▪Built-in G-sensor
▪TPM 2.0
I/O Interface-Front
▪4 x LEDs for power, WWAN, Wi-Fi, storage
▪2 x SIM sockets (micro type) with cover
▪1 x M12 (A-code) connector for 10/100/1000Mbps Ethernet
▪1 x (Male) 15-pin waterproof D-SUB connector
– 1 x RS485 (TX+/TX-)
– 1 x USB 2.0
– 1 x Mic-in (L/R)
– 1 x Line-out (L/R)
– 1 x Optional VIOB-CAN-05/06 or 2 x video input
▪1 x (Female) 15-pin waterproof D-SUB connector
– 2 x RS-232 (TX/RX)
– 1 x CAN 2.0B (w/ isolation)
– 3 x DI, 3 x DO
▪2 x Antenna holes for WWAN/WLAN
I/O Interface-Rear
▪1 x M12 5-pin circular power connector (ignition, power, GND)
▪1 x M12 (A-code) connector for 10/100/1000Mbps Ethernet
▪1 x 15-Pin waterproof D-SUB connector for VGA output
▪1 x Waterproof HDMI connector (by request)
▪3 x Antenna holes for WWAN/WLAN/GPS
Operating System
▪Windows 7, WES7
▪Windows 8, WES8
▪Windows 10
▪Linux (by request)
Dimensions
▪185 x 167 x 56.5 (W x D x H) (mm) (7.28” x 6.57” x 2.22”)
▪Weight: 1.1kg (2.42lbs)
Environment
▪Temperature
– Operating temperatures: -40°C to 70°C
– Storage temperatures: -45°C to 85°C
– Damp heat test per EN60068-2-30
▪Humidity
– IEC60068-2-3, damp heat steady state test, 40°C, 95%, 48Hrs

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. 4
Chapter 1: Product Introduction
VTC 1911 User Manual
▪Vibration
– IEC 60068-2-64, 2G
– Operating: MIL-STD-810G, 514.6C Procedure 1, Category 4
– Storage: MIL-STD-810G, 514.6E Procedure 1, Category 24
▪Shock
– MIL-STD-810G, 516.6 Procedure I, trucks and semi-trailers=40g
– Crash hazard: Procedure V, ground equipment=75g
Certifications
▪CE
▪FCC Class A
▪E13

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. 5
Chapter 1: Product Introduction
VTC 1911 User Manual
Connector Numbering
The following diagrams indicate the numbers of the connectors. Use these
numbers to locate the connectors’ respective pinout assignments on chapter
2 of the manual.
 

 

Copyright © 2018 NEXCOM International Co., Ltd. All Rights Reserved. 6
Chapter 2: External Connectors Pinout Description
VTC 1911 User Manual
ChaPter 2: external ConneCtors PInout desCrIPtIon
RS232/CAN/DIO Connector
Connector Number: 2
SIM1 and SIM2 Slots
Connector Number: 1
SIM1
Pin Definition Pin Definition
C1 UIM1 POWER C5 GND
C2 UIM1 RST C6 NC
C3 UIM1 CLK C7 UIM1 DATA
SIM2
Pin Definition Pin Definition
C1 UIM2 POWER C5 GND
C2 UIM2 RST C6 NC
C3 UIM2 CLK C7 UIM2 DATA
C3
C2
C1
C7
C6
C5
1 5
11 15
Pin Definition Pin Definition
1 RS232_RXD1 2 G_IN1
3 G_OUT_1 4 GND
5 ISO_CAN1_L 6 RS232_TXD1
7 RS232_RXD2 8 G_IN3
9 G_OUT3 10 ISO_CAN1_H
11 RS232_TXD2 12 G_IN2
13 G_OUT2 14 GND
15 ISO_GND
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