Nexcom Ndis 542 User manual

NEXCOM International Co., Ltd.

Published September 2012 www.nexcom.com

Multi-Media Solutions

Digital Signage Platform

NDiS 542

User Manual

Contents

Preface

Disclaimer ............................................................................................. iv

Acknowledgements .............................................................................. iv

Regulatory Compliance Statements ....................................................... iv

Safety Information ................................................................................vii

Package Contents

Ordering Information

Chapter 1: Product Introduction

Overview ................................................................................................1

Hardware Specifications..........................................................................2

Main Board (NDiB 542) ...........................................................................2

NDiS 542 System ....................................................................................4

Getting to Know NDiS 542 .....................................................................6

Mechanical Dimensions...........................................................................8

Chapter 2: Jumpers and Connectors

Before You Begin ...................................................................................9

Precautions ............................................................................................9

Jumper Settings ......................................................................................9

Locations of the Jumpers and Connectors.............................................11

Jumpers................................................................................................12

Clear CMOS Select................................................................................12

Hardware Reset ....................................................................................12

Connector Pin Definitions .....................................................................13

DVI-I Connector....................................................................................13

POWER ON & IDE Active LED ................................................................13

Line-out Jacks .....................................................................................13

Dual USB and LAN Ports........................................................................14

COM RX/TX Connector.........................................................................14

ATX Power Switch.................................................................................14

Internal Connectors ..............................................................................15

ATX POWER Connector (1)....................................................................15

ATX POWER Connector (2)....................................................................15

SATA Connector ...................................................................................16

SATA DOM Power Connector................................................................16

uDOC Connector..................................................................................16

S.B. PCI-E X1 Slot..................................................................................17

GPIO Connector....................................................................................17

Debug 80 Port Connector.....................................................................18

RTC Connector .....................................................................................18

SMBus Connector.................................................................................19

KB/MS Connector .................................................................................19

Fan Connectors.....................................................................................20

Panel LED Connector ............................................................................20

IR Connector.........................................................................................20

Mini-PCIe Slots......................................................................................21

Contents

Chapter 3: System Setup

Removing the Chassis Cover .................................................................22

Installing a DIMM..................................................................................24

Installing the CPU .................................................................................26

Installing the uDOC Module..................................................................31

Installing a Wireless LAN Module ..........................................................33

Installing a SATA Hard Drive ..................................................................37

Installing a TV Tuner Module.................................................................43

Appendix A: Video Driver Installation and Settings

Installing the Video Driver ....................................................................47

Introduction Of Utility Of Video Wall Driver ..........................................54

Introduction Of “Big Mode” Of Video Wall driver ................................57

Introduction of monitor allocation of big mode.....................................60

Landscape and Portrait Mode Coordinate System..................................62

Portrait Coordinate System. ..................................................................63

Appendix B: Audio Driver Installation and Settings

Installing the Audio Driver ....................................................................65

Appendix C: Watchdog Timer

Appendix D: Power Consumption

Preface

Regulatory Compliance Statements

This section provides the FCC compliance statement for Class A devices

and describes how to keep the system CE compliant.

Declaration of Conformity

FCC

This equipment has been tested and verified to comply with the limits for

a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are

designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment. This equip-

ment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful

interference to radio communications. Operation of this equipment in a

residential area (domestic environment) is likely to cause harmful interfer-

ence, in which case the user will be required to correct the interference

(take adequate measures) at their own expense.

The product(s) described in this manual complies with all applicable Euro-

pean Union (CE) directives if it has a CE marking. For computer systems to

remain CE compliant, only CE-compliant parts may be used. Maintaining

CE compliance also requires proper cable and cabling techniques.

This publication, including all photographs, illustrations and software, is

part of this manual may be reproduced, copied, translated or transmitted

in any form or by any means without the prior written consent from

NEXCOM International Co., Ltd.

Disclaimer

The information in this document is subject to change without prior notice

and does not represent commitment from NEXCOM International Co., Ltd.

However, users may update their knowledge of any product in use by con-

stantly checking its manual posted on our website: http://www.nexcom.

com. NEXCOM shall not be liable for direct, indirect, special, incidental, or

consequential damages arising out of the use of any product, nor for any

infringements upon the rights of third parties, which may result from such

use. Any implied warranties of merchantability or fitness for any particular

purpose is also disclaimed.

Acknowledgements

NDiS 542 is a trademark of NEXCOM International Co., Ltd. All other prod-

uct names mentioned herein are registered trademarks of their respective

owners.

Preface

RoHS Compliance

NEXCOM RoHS Environmental Policy and Status

Update

NEXCOM is a global citizen for building the digital

infrastructure. We are committed to providing green

products and services, which are compliant with Euro-

pean Union RoHS (Restriction on Use of Hazardous Substance in Electronic

Equipment) directive 2002/95/EU, to be your trusted green partner and to

protect our environment.

RoHS restricts the use of Lead (Pb) < 0.1% or 1,000ppm, Mercury (Hg)

< 0.1% or 1,000ppm, Cadmium (Cd) < 0.01% or 100ppm, Hexavalent

Chromium (Cr6+) < 0.1% or 1,000ppm, Polybrominated biphenyls (PBB)

< 0.1% or 1,000ppm, and Polybrominated diphenyl Ethers (PBDE) < 0.1%

or 1,000ppm.

In order to meet the RoHS compliant directives, NEXCOM has established

an engineering and manufacturing task force in to implement the intro-

duction of green products. The task force will ensure that we follow the

standard NEXCOM development procedure and that all the new RoHS

components and new manufacturing processes maintain the highest

industry quality levels for which NEXCOM are renowned.

The model selection criteria will be based on market demand. Vendors and

suppliers will ensure that all designed components will be RoHS compliant.

How to recognize NEXCOM RoHS Products?

For existing products where there are non-RoHS and RoHS versions, the

suffix “(LF)” will be added to the compliant product name.

All new product models launched after January 2006 will be RoHS compli-

ant. They will use the usual NEXCOM naming convention.

Preface

Warranty and RMA

NEXCOM Warranty Period

NEXCOM manufactures products that are new or equivalent to new in

accordance with industry standard. NEXCOM warrants that products will

be free from defect in material and workmanship for 2 years, beginning

on the date of invoice by NEXCOM. HCP series products (Blade Server)

which are manufactured by NEXCOM are covered by a three year warranty

period.

NEXCOM Return Merchandise Authorization (RMA)

?Customers shall enclose the “NEXCOM RMA Service Form” with the

returned packages.

?Customers must collect all the information about the problems encoun-

tered and note anything abnormal or, print out any on-screen messages,

and describe the problems on the “NEXCOM RMA Service Form” for

the RMA number apply process.

?Customers can send back the faulty products with or without acces-

sories (manuals, cable, etc.) and any components from the card, such as

CPU and RAM. If the components were suspected as part of the prob-

lems, please note clearly which components are included. Otherwise,

NEXCOM is not responsible for the devices/parts.

?Customers are responsible for the safe packaging of defective products,

making sure it is durable enough to be resistant against further damage

and deterioration during transportation. In case of damages occurred

during transportation, the repair is treated as “Out of Warranty.”

?Any products returned by NEXCOM to other locations besides the cus-

tomers’ site will bear an extra charge and will be billed to the customer.

Repair Service Charges for Out-of-Warranty Products

NEXCOM will charge for out-of-warranty products in two categories, one

is basic diagnostic fee and another is component (product) fee.

System Level

?Component fee: NEXCOM will only charge for main components such

as SMD chip, BGA chip, etc. Passive components will be repaired for

free, ex: resistor, capacitor.

?Items will be replaced with NEXCOM products if the original one cannot

be repaired. Ex: motherboard, power supply, etc.

?Replace with 3rd party products if needed.

?If RMA goods can not be repaired, NEXCOM will return it to the cus-

tomer without any charge.

Board Level

?Component fee: NEXCOM will only charge for main components, such

as SMD chip, BGA chip, etc. Passive components will be repaired for

free, ex: resistors, capacitors.

?If RMA goods can not be repaired, NEXCOM will return it to the cus-

tomer without any charge.

Preface

Warnings

Read and adhere to all warnings, cautions, and notices in this guide and

the documentation supplied with the chassis, power supply, and accessory

modules. If the instructions for the chassis and power supply are incon-

sistent with these instructions or the instructions for accessory modules,

contact the supplier to find out how you can ensure that your computer

meets safety and regulatory requirements.

Cautions

Electrostatic discharge (ESD) can damage system components. Do the de-

scribed procedures only at an ESD workstation. If no such station is avail-

able, you can provide some ESD protection by wearing an antistatic wrist

strap and attaching it to a metal part of the computer chassis.

Safety Information

Before installing and using the device, note the following precautions:

▪Read all instructions carefully.

▪Do not place the unit on an unstable surface, cart, or stand.

▪Follow all warnings and cautions in this manual.

▪When replacing parts, ensure that your service technician uses parts

specified by the manufacturer.

▪Avoid using the system near water, in direct sunlight, or near a heating

device.

▪The load of the system unit does not solely rely for support from the

rackmounts located on the sides. Firm support from the bottom is highly

necessary in order to provide balance stability.

▪The computer is provided with a battery-powered real-time clock circuit.

There is a danger of explosion if battery is incorrectly replaced. Replace

only with the same or equivalent type recommended by the manufactur-

er. Discard used batteries according to the manufacturer’s instructions.

Installation Recommendations

Ensure you have a stable, clean working environment. Dust and dirt can

get into components and cause a malfunction. Use containers to keep

small components separated.

Adequate lighting and proper tools can prevent you from accidentally

damaging the internal components. Most of the procedures that follow

require only a few simple tools, including the following:

• A Philips screwdriver

• A flat-tipped screwdriver

• A grounding strap

• An anti-static pad

Using your fingers can disconnect most of the connections. It is recom-

mended that you do not use needlenose pliers to disconnect connections

as these can damage the soft metal or plastic parts of the connectors.

Preface

Safety Precautions

1. Read these safety instructions carefully.

2. Keep this User Manual for later reference.

3. Disconnect this equipment from any AC outlet before cleaning. Use a

damp cloth. Do not use liquid or spray detergents for cleaning.

4. For plug-in equipment, the power outlet socket must be located near

the equipment and must be easily accessible.

5. Keep this equipment away from humidity.

6. Put this equipment on a stable surface during installation. Dropping

it or letting it fall may cause damage.

7. Do not leave this equipment in either an unconditioned environment

or in a above 40oC storage temperature as this may damage the

equipment.

8. The openings on the enclosure are for air convection to protect the

equipment from overheating. DO NOT COVER THE OPENINGS.

9. Make sure the voltage of the power source is correct before connect-

ing the equipment to the power outlet.

10. Place the power cord in a way so that people will not step on it. Do

not place anything on top of the power cord. Use a power cord that

has been approved for use with the product and that it matches the

voltage and current marked on the product’s electrical range label.

The voltage and current rating of the cord must be greater than the

voltage and current rating marked on the product.

11. All cautions and warnings on the equipment should be noted.

12. If the equipment is not used for a long time, disconnect it from the

power source to avoid damage by transient overvoltage.

13. Never pour any liquid into an opening. This may cause fire or electri-

cal shock.

14. Never open the equipment. For safety reasons, the equipment should

be opened only by qualified service personnel.

15. If one of the following situations arises, get the equipment checked

by service personnel:

a. The power cord or plug is damaged.

b. Liquid has penetrated into the equipment.

c. The equipment has been exposed to moisture.

d. The equipment does not work well, or you cannot get it to work

according to the user’s manual.

e. The equipment has been dropped and damaged.

f. The equipment has obvious signs of breakage.

16. Do not place heavy objects on the equipment.

17. The unit uses a three-wire ground cable which is equipped with a

third pin to ground the unit and prevent electric shock. Do not defeat

the purpose of this pin. If your outlet does not support this kind of

plug, contact your electrician to replace your obsolete outlet.

18. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY

REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE

RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTER-

IES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

19. The computer is provided with CD drives that comply with the ap-

propriate safety standards including IEC 60825.

Preface

Conventions Used in this Manual

Warning: Information about certain situations, which if not

observed, can cause personal injury. This will prevent injury to

yourself when performing a task.

Caution: Information to avoid damaging components or losing

data.

Note: Provides additional information to complete a task easily.

Technical Support and Assistance

1. For the most updated information of NEXCOM products, visit NEX-

COM’s website at www.nexcom.com.

2. For technical issues that require contacting our technical support team

or sales representative, please have the following information ready

before calling:

– Product name and serial number

– Detailed information of the peripheral devices

– Detailed information of the installed software (operating system,

version, application software, etc.)

– A complete description of the problem

– The exact wordings of the error messages

Warning!

1. Handling the unit: carry the unit with both hands and handle it with

care.

2. Maintenance: to keep the unit clean, use only approved cleaning prod-

ucts or clean with a dry cloth.

3. CompactFlash: Turn off the unit’s power before inserting or removing a

CompactFlash storage card.

CAUTION!

CAUTION!CAUTION!

Preface

Global Service Contact Information

Headquarters

Taiwan

15F, No. 920, Chung-Cheng Rd., ZhongHe District,

New Taipei City, 23586,

Taiwan, R.O.C.

Tel: +886-2-8226-7786

Fax: +886-2-8226-7782

http://www.nexcom.com.tw

USA

NEXCOM USA

3758 Spinnaker Court Fremont,

CA, 94538, USA

Tel: +1-510-656-2248

Fax: +1-510-656-2158

http://www.nexcom.com

France

NEXCOM France

La Grande Arche-Paroi Nord, 92044 Paris La Défense, France

Tel: +33 (0)1 40 90 33 35

Fax: +33 (0)1 40 90 31 01

http://www.nexcom.eu

Germany

NEXCOM GmbH

Leopoldstraße Business Centre, Leopoldstraße 244,

80807 Munich, Germany

Tel: +49-89-208039-278

Fax: +49-89-208039-279

http://www.nexcom.eu

Italy

NEXCOM ITALIA S.r.l

Via Gaudenzio Ferrari 29,

21047 Saronno (VA), Italia

Tel: +39 02 9628 0333

Fax: +39 02 9619 8846

http://www.nexcom.eu

United Kingdom

NEXCOM EUROPE

10 Vincent Avenue, Crownhill Business Centre,

Milton Keynes, Buckinghamshire

MK8 0AB, United Kingdom

Tel: +44-1908-267121

Fax: +44-1908-262042

http://www.nexcom.eu

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