Nokia 3500 classic RM-272 User manual

Service Manual
RM-272; RM-273 (Nokia 3500c)
Mobile Terminal
Part No: 9203399 (Issue 1)
Nokia Customer Care
COMPANY CONFIDENTIAL
Copyright © 2007 Nokia. All rights reserved.

Amendment Record Sheet
Amendment No Date Inserted By Comments
Issue 1 09/2007 Y Liu
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Amendment Record Sheet
Page ii COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.

Copyright
Copyright © 2007 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form
without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered trademarks of Nokia
Corporation. Other product and company names mentioned herein may be trademarks or tradenames of
their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of
any kind, either express or implied, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this
document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnel only.
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Copyright
Issue 1 COMPANY CONFIDENTIAL Page iii
Copyright © 2007 Nokia. All rights reserved.

Warnings and cautions
Warnings
• IF THE DEVICE CAN BE INSTALLED IN A VEHICLE, CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED
WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI-SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/
MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
•THE PRODUCT MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES,
FOR EXAMPLE, PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
• OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.
• BEFORE MAKING ANY TEST CONNECTIONS, MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT.
Cautions
• Servicing and alignment must be undertaken by qualified personnel only.
• Ensure all work is carried out at an anti-static workstation and that an anti-static wrist strap is worn.
• Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
• Use only approved components as specified in the parts list.
• Ensure all components, modules, screws and insulators are correctly re-fitted after servicing and
alignment.
• Ensure all cables and wires are repositioned correctly.
• During testing never activate the GSM transmitter without a proper antenna load, otherwise the GSM PA
may be damaged.
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Warnings and cautions
Page iv COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.

For your safety
QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect incompatible products.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user’s guide for detailed safety instructions. Do not connect
incompatible products.
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For your safety
Issue 1 COMPANY CONFIDENTIAL Page v
Copyright © 2007 Nokia. All rights reserved.

Care and maintenance
This product is of superior design and craftsmanship and should be treated with care. The suggestions below
will help you to fulfil any warranty obligations and to enjoy this product for many years.
• Keep the phone and all its parts and accessories out of the reach of small children.
•Keep the phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that
will corrode electronic circuits.
• Do not use or store the phone in dusty, dirty areas. Its moving parts can be damaged.
•Do not store the phone in hot areas. High temperatures can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.
• Do not store the phone in cold areas. When it warms up (to its normal temperature), moisture can form
inside, which may damage electronic circuit boards.
• Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone.
• Do not paint the phone. Paint can clog the moving parts and prevent proper operation.
• Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications or
attachments could damage the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any accessory.
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Care and maintenance
Page vi COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.

ESD protection
Nokia requires that service points have sufficient ESD protection (against static electricity) when servicing
the phone.
Any product of which the covers are removed must be handled with ESD protection. The SIM card can be
replaced without ESD protection if the product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too, can be damaged by static electricity
discharge.
All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside
any ESD Protected Area (EPA).
Every repair action involving opening the product or handling the product components must be done under
ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of an ESD Protected Area.
For more information and local requirements about ESD protection and ESD Protected Area, contact your local
Nokia After Market Services representative.
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ESD protection
Issue 1 COMPANY CONFIDENTIAL Page vii
Copyright © 2007 Nokia. All rights reserved.

Battery information
Note: A new battery's full performance is achieved only after two or three complete charge and
discharge cycles!
The battery can be charged and discharged hundreds of times but it will eventually wear out. When the
operating time (talk-time and standby time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge the battery only with the chargers
approved by the manufacturer. Unplug the charger when not in use. Do not leave the battery connected to
a charger for longer than a week, since overcharging may shorten its lifetime. If left unused a fully charged
battery will discharge itself over time.
Temperature extremes can affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to time by leaving the
product switched on until it turns itself off (or by using the battery discharge facility of any approved accessory
available for the product). Do not attempt to discharge the battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object (coin, clip or
pen) causes direct connection of the + and - terminals of the battery (metal strips on the battery) for example
when you carry a spare battery in your pocket or purse. Short-circuiting the terminals may damage the battery
or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce
the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°
F). A phone with a hot or cold battery may temporarily not work, even when the battery is fully charged.
Batteries' performance is particularly limited in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to local regulations (e.g. recycling). Do not dispose as household waste.
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Battery information
Page viii COMPANY CONFIDENTIAL Issue 1
Copyright © 2007 Nokia. All rights reserved.

Company Policy
Our policy is of continuous development; details of all technical modifications will be included with service
bulletins.
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If
any errors are found by the reader, NOKIA MOBILE PHONES Business Group should be notified in writing/e-
mail.
Please state:
• Title of the Document + Issue Number/Date of publication
• Latest Amendment Number (if applicable)
• Page(s) and/or Figure(s) in error
Please send to:
NOKIA CORPORATION
Nokia Mobile Phones Business Group
Nokia Customer Care
PO Box 86
FIN-24101 SALO
Finland
E-mail: [email protected]
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Company Policy
Issue 1 COMPANY CONFIDENTIAL Page ix
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Company Policy
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Nokia 3500c Service Manual Structure
1 General information
2 Service Tools and Service Concepts
3 BB Troubleshooting and Manual Tuning Guide
4 RF Troubleshooting and Manual Tuning Guide
5 System module
Glossary
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Nokia 3500c Service Manual Structure
Issue 1 COMPANY CONFIDENTIAL Page xi
Copyright © 2007 Nokia. All rights reserved.

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Nokia 3500c Service Manual Structure
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1 — General information
Nokia Customer Care
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Copyright © 2007 Nokia. All rights reserved.

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General information
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Table of Contents
Product selection....................................................................................................................................................1–5
Display and keypad features .................................................................................................................................1–5
Features...................................................................................................................................................................1–6
Hardware features ............................................................................................................................................1–6
Software features..............................................................................................................................................1–6
UI features..........................................................................................................................................................1–6
Mobile enhancements.......................................................................................................................................1–8
List of Tables
Table 1 Power.........................................................................................................................................................1–8
Table 2 Car...............................................................................................................................................................1–8
Table 3 Audio..........................................................................................................................................................1–9
Table 4 Data ............................................................................................................................................................1–9
Table 5 Imaging......................................................................................................................................................1–9
List of Figures
Figure 1 RM-272/273 product picture ..................................................................................................................1–5
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General information
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General information
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Product selection
The RM-272/273 is class 4 (max 2W) GSM tri-band hand portable phone. RM-272 supports GSM 900/1800/1900
band and RM-273 GSM 850/1800/1900 band. The RM-272/273 also supports EGPRS and GPRS (Packed data).
It is a class B&C terminal, supporting EGPRS multislot class 10 (4Rx + 1Tx and 3Rx + 2Tx) and GPRS multislot
class 10 (4+1, 3+2).
The RM-272/273 is MMS (Multimedia Messaging Services) version 1.2 enabled phone with 128x160 pixel active
matrix display supporting up to 262k colours. It also has an integrated 2 Mpix digital camera with a 8 x digtal
zoom.
The RM-272/273 has a 3GPP video player/recorder, a stereo FM radio and a music player, and it supports
Bluetooth and microSD card.
The XHTML/WAP browser in RM-272/273 is compatible with the version 2.0 specifications and it supports
HTTP/TCP/IP stack.
In addition the RM-272/273 is a Java-enabled phone (JavaTM 2 Platform, Micro Edition, for embedded devices).
It supports MIDP Java 2.0 with additional APIs.
The supported user interface is S40, that is, RM-272/273 software is based on the ISA platform.
Figure 1 RM-272/273 product picture
Display and keypad features
• Main display: Active matrix display supporting up to 262k colors (128 x 160 pixels, 28.4 mm x 35.5 mm
active area)
• Power switch
• Side volume keys
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General information
Issue 1 COMPANY CONFIDENTIAL Page 1 –5
Copyright © 2007 Nokia. All rights reserved.

Features
Hardware features
• Monoblock phone
• 2 Mpix camera with 8 x digital zoom
• 10MB physical internal user memory
• µSD memory card slot (up to 2GB)
• Stereo FM radio and music player
• Integrated handsfree speaker
• Internal vibra
• Bluetooth
• 2.0 mm DC charger plug
• Mini-USB connector
• 2.5mm Nokia AV connector
Software features
• ISA OS 8.0s Platform
•Nokia Series 40 User interface (UI): JavaTM MIDP 2.0
UI features
Imaging • 2 megapixel camera with 8x digital zoom
• Full-screen view finder
• PictBridge printing via USB cable
• Video recording in QCIF quality supported
• Multimedia contents can be sent via MMS
Multimedia • MP3 player supporting formats including MP3, Midi, AAC, AAC+, enhanced
AAC+, WMA
• FM stereo radio, Visual Radio and music player
• 3GPP video player/recorder
• MP3 ringing tones, True tones and MIDI tones, with support of 64
polyphony
Memory functions • Combo memory with 32 MB flash and 16 MB RAM – about 10 MB physical
internal user memory (for gallery and applications, contacts, notes,
calendar entries)
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General information
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Copyright © 2007 Nokia. All rights reserved.

Messaging • Simplified messaging with recently used contacts log and groups
• Email: Access your work and private email accounts; supports SMTP,
POP3, and IMAP4 protocols. Support for attachments (Java version)
•Audio messaging service (AMS): Record your own voice message and send
to compatible devices
•MMS OMA 1.2: Combine image, video, text, and voice clips and send as an
MMS to a compatible phone or PC; use MMS to tell your story with a multi-
slide presentation. The MMS OMA 1.2 specification allows you to send/
receive messages up to 300 kB in size.
• Text messaging: Supports concatenated SMS, picture messaging, SMS
distribution list
•Predictive text input: Support for all major languages in Europe and Asia-
Pacific
• Instant Messaging (IM)
Applications • Java™ MIDP 2.0 with over-the-air download
• Pre-installed Java™-based applications and games
• SIM Application Toolkit
• Wireless Presenter
Connectivity • Nokia PC Suite with USB, Bluetooth and Infrared connectivity
• SIM access profile and handsfree profile
• Nokia AV connector interface with USB
• Active standby
• FOTA (Flashing over-the-air)
• Local/remote SyncML data synchronization
• E-mail client with support for attachments
Browsing • Integrated XHTML browser
• Smart content download - OMA DRM 2.0
Data transfer • EDGE (EGPRS): Class 10, download up to 236.8 kbps
• GPRS: Class 10, download up to 53.6 kbps
Note: Actual achieved speeds may vary depending on network support
• GPRS/EDGE/HSCSD/CSD for browsing and as data modem
• Downlink Advanced Receiver Performance (DARP)
Voice features • Enhanced voice dialling with SIND: Speaker-independent name dialling
for easy call handling
•Integrated handsfree speaker with a new high quality speaker for better
audio experience (stereo widening effects when attaching the headset)
• FM stereo radio enhanced by the Visual Radio application
• Voice commands
• Voice recorder
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General information
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Copyright © 2007 Nokia. All rights reserved.

Digital services • User Interface (UI) themes including e.g. animated wallpapers,
screensavers, color schemes, ringing tones
• Ringing tones: Video, MP3 ringing tones, True Tones and MIDI ringing,
alert, and gaming tones with support of 64 polyphonies
• OTA download possibility for: Themes, True Tones, MP3 ringing tones,
MIDI ringing tones, screensavers, wallpapers, 3GPP streaming, images
and videos, Series 40 Java games and applications
Personal information
management (PIM)
• Organizer with alarm clock, calendar, to-do list, notes, calculator,
countdown timer, and stopwatch
•Manage your time and information with the enhanced calendar that can
be synchronized, for example, with Microsoft and Lotus PIM application
calendars by using the Nokia PC Suite
Call management • Speed dialling
• Speaker independent number/name dialing for easy call handling
• Logs: Keeps lists of your dialled, received, and missed calls
• Automatic answer (works with headset or car kit only)
• Call waiting, call hold, call divert, call timer
Mobile enhancements
Mobile enhancements for RM-272/273
Table 1 Power
Type Name
Note: This phone is charged through the smaller Nokia standard interface (2.0 mm plug). The 3.5 mm
standard charger can be used together with the CA-44 charger adapter.
AC-3/AC-5 Compact charger
AC-4 Travel charger
BL-4C Battery 860 mAh Li-Ion
CA-44 Charger adapter (from 3.5 mm -> 2 mm)
Table 2 Car
Type Name
CK-1W Wireless car kit
CK-7W Basic universal car kit
CK-20W Car Installation Kit
CR-39 Universal holder
DC-4 Mobile charger
HF-35W Wireless Car Handsfree
N616 Car phone
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General information
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Copyright © 2007 Nokia. All rights reserved.