Nokia Sprint Lumia 635 User manual

Nokia Lumia 635
User Guide
Issue 1.0 EN-US

TOC i
Contents
Contents.........................................................................................................................................................i
Introduction....................................................................................................................................................1
For your safety......................................................................................................................................1
Before Using Your Phone .....................................................................................................................2
First start-up..................................................................................................................................2
Get Started....................................................................................................................................................3
Keys and Parts......................................................................................................................................3
Insert the SIM and Memory Card..........................................................................................................4
Remove the SIM and Memory Card .....................................................................................................7
Switch the Phone On ..........................................................................................................................10
Lock the Keys and Screen..................................................................................................................12
Set Up Your Phone.............................................................................................................................13
Activate Your Phone ...........................................................................................................................15
Transfer Content to Your Lumia Phone..............................................................................................15
Transfer Content to Your New Lumia Phone..............................................................................15
Transfer Content Using Your Microsoft Account ........................................................................16
Transfer Content Using OneDrive ..............................................................................................17
Transfer Content from a Symbian or S40 Phone........................................................................17
Transfer Outlook Info from an Android Phone or iPhone ...........................................................18
Charge Your Phone ............................................................................................................................18
Charge Your Phone with a USB Charger ...................................................................................18
Connect the Headset ..........................................................................................................................20
Antenna Locations ..............................................................................................................................20
Basic Operations.........................................................................................................................................22
Explore Your Tiles, Apps, and Settings ..............................................................................................22
Navigate inside an App.......................................................................................................................24
Use the Touch Screen ........................................................................................................................26
Write Text............................................................................................................................................29
Use the On-Screen Keyboard.....................................................................................................29
Use Keyboard Word Suggestions...............................................................................................32
Add Writing Languages...............................................................................................................33
Accounts .............................................................................................................................................34

TOC ii
Microsoft Account .......................................................................................................................34
Create Your Microsoft Account...................................................................................................35
Set Up My Family........................................................................................................................35
Set Up an Account......................................................................................................................36
OneDrive.............................................................................................................................................36
Store....................................................................................................................................................38
Browse Store...............................................................................................................................39
Download an App, Game, or Other Item ....................................................................................39
View Your Ongoing Downloads..................................................................................................40
Write a Review for an App..........................................................................................................41
Security ...............................................................................................................................................41
Set Your Phone to Lock Automatically .......................................................................................41
Use Your Phone When It's Locked.............................................................................................42
Change Your PIN Code ..............................................................................................................42
Find Your Lost Phone .................................................................................................................43
Update Your Phone Software .............................................................................................................43
Update Your Network Profile ..............................................................................................................45
Access Codes.....................................................................................................................................45
Your Phone Interface..................................................................................................................................47
Get to Know Your Phone ....................................................................................................................47
Back, Start, and Search Keys.....................................................................................................47
Personalize the Navigation Bar ..................................................................................................48
Switch Between Views and Apps ...............................................................................................48
Check Notifications on Your Phone............................................................................................50
Change the Volume....................................................................................................................51
Use Your Phone in Airplane Mode .............................................................................................51
Icons Shown on Your Phone ......................................................................................................52
Personalize Your Phone .....................................................................................................................54
Personalize the Start Screen......................................................................................................54
Personalize the Lock Screen......................................................................................................56
Create a Safe, Fun Start Screen for Kids ...................................................................................57
Personalize Your Phone Tones..................................................................................................59
Switch Your Phone to Silent Mode .............................................................................................59
Extend Battery Life..............................................................................................................................60
Save on Data Roaming Costs.............................................................................................................62

TOC iii
Memory and Storage...........................................................................................................................62
Back up and Restore Data on Your Phone.................................................................................63
Check and Increase Available Memory on Your Phone.............................................................63
Save or Move Apps to a Memory Card.......................................................................................64
Delete an App from Your Phone.................................................................................................65
Manage Files on Your Phone .....................................................................................................65
Phone App...................................................................................................................................................67
Calls ....................................................................................................................................................67
Call a Contact..............................................................................................................................67
Make a Call with Skype...............................................................................................................68
Use 1-Touch Dialing to Call Your Favorite Contacts ..................................................................68
Call the Last Dialed Number.......................................................................................................68
Silence an Incoming Call ............................................................................................................69
Reply to a Call by a Text Message.............................................................................................69
Make a Conference Call .............................................................................................................70
Call Your Voice Mailbox..............................................................................................................70
Use Visual Voice Mail.................................................................................................................70
Block Calls and Messages..........................................................................................................71
Contacts..............................................................................................................................................71
People Hub .................................................................................................................................72
Add or Delete a Contact..............................................................................................................72
Save a Number from a Received Call ........................................................................................73
Save a Number from a Received Message................................................................................73
Search for a Contact...................................................................................................................74
Link Contacts ..............................................................................................................................74
Copy Contacts ............................................................................................................................74
Copy Contacts from a SIM Card.................................................................................................75
Create, Edit, or Delete a Contact Group.....................................................................................76
Share Your Plans with Your Family and Friends........................................................................76
Messaging and Internet...............................................................................................................................78
Messages............................................................................................................................................78
Send a Message.........................................................................................................................78
Read a Message.........................................................................................................................79
Reply to a Message ....................................................................................................................80
Send a Message to a Group.......................................................................................................80

TOC iv
Chat Using Skype .......................................................................................................................81
Send Your Location in a Message..............................................................................................81
Send an Audio Message.............................................................................................................82
Mail......................................................................................................................................................82
Add or Delete a Mailbox..............................................................................................................82
Add your first mailbox .................................................................................................................83
Add Your Exchange Mailbox to Your Phone ..............................................................................83
Open Mail from the Start Screen ................................................................................................84
Send Mail....................................................................................................................................84
Read Mail....................................................................................................................................85
Reply to Mail ...............................................................................................................................86
Delete Mail..................................................................................................................................87
View Mails Separately.................................................................................................................87
Send Automatic Replies..............................................................................................................87
Link Several Mailboxes as a Unified Inbox.................................................................................87
Sprint Spark LTE.................................................................................................................................88
Internet................................................................................................................................................88
Browse the Web..........................................................................................................................88
Open a New Tab.........................................................................................................................89
Change the Browser Mode.........................................................................................................90
Add a Website to Your Favorites................................................................................................90
Clear the Browser History...........................................................................................................91
Search the Web ..........................................................................................................................91
Close Internet Connections.........................................................................................................91
Camera and Video ......................................................................................................................................92
Get to Know Lumia Camera................................................................................................................92
Change the Default Camera ...............................................................................................................92
Camera basics....................................................................................................................................92
Take a photo...............................................................................................................................92
Glam Up Your Selfie ...................................................................................................................93
Record a Video ...........................................................................................................................93
Save Your Photos and Videos to a Memory Card......................................................................94
Save Location Info to Your Photos and Videos ..........................................................................94
Share Your Photos and Videos...................................................................................................94
Advanced Photography.......................................................................................................................95

TOC v
Take Photos Like a Pro...............................................................................................................95
Frame Your Photos with Ease....................................................................................................95
Take Better Photos with Smart Sequence Mode........................................................................96
Add Movement to Your Photos...................................................................................................96
Download Camera Lenses from Store........................................................................................96
Photos and Videos..............................................................................................................................96
Photos Hub .................................................................................................................................97
View Photos................................................................................................................................98
Mark a Photo as a Favorite.........................................................................................................98
Upload Photos and Videos to the Web.......................................................................................98
Change the Background in the Photos Hub ...............................................................................99
Create an Album.........................................................................................................................99
Create the Stories of Your Life....................................................................................................99
Copy Your Photos to Your Computer.......................................................................................100
Edit a Photo...............................................................................................................................100
Add Cool Special Effects to Your Photos .................................................................................101
Useful Features.........................................................................................................................................102
Cortana .............................................................................................................................................102
Cortana Voice Assistant............................................................................................................102
Set Up Cortana .........................................................................................................................102
Use Cortana..............................................................................................................................102
Social Networks ................................................................................................................................103
Set Up a Social Media Account ................................................................................................103
See Your Friends' Status Updates............................................................................................103
Post Your Status.......................................................................................................................104
Change Your Profile Photo.......................................................................................................104
Share a Photo in Social Networking Services ..........................................................................104
Scan Codes or Text ..........................................................................................................................105
Take a Screenshot............................................................................................................................105
Clock and Calendar...........................................................................................................................106
Set an Alarm .............................................................................................................................106
Update the Time and Date Automatically.................................................................................107
Add an Appointment .................................................................................................................108
Switch Between Calendar Views..............................................................................................108
Add a Task to Your Task List....................................................................................................109

TOC vi
Use Multiple Calendars.............................................................................................................109
Maps & Navigation............................................................................................................................110
Switch Location Services On....................................................................................................110
Find a Location .........................................................................................................................110
Get Directions to a Place..........................................................................................................110
Download Maps to Your Phone................................................................................................111
Positioning Methods..................................................................................................................111
Watch and Listen ..............................................................................................................................112
Play Music.................................................................................................................................112
Create a Playlist........................................................................................................................112
Play a Podcast..........................................................................................................................113
Play a Video..............................................................................................................................113
Enhance Your Audio Experience..............................................................................................113
Sync Music and Videos Between Your Phone and Computer .................................................114
Project Your Screen over Wi-Fi................................................................................................114
FM Radio...........................................................................................................................................115
Listen to the Radio....................................................................................................................115
Save a Radio Station ................................................................................................................115
Games...............................................................................................................................................116
Get New Games .......................................................................................................................116
Play a Game .............................................................................................................................117
Microsoft Office Mobile .....................................................................................................................118
Work with Word Mobile.............................................................................................................118
Work with Excel Mobile.............................................................................................................119
Work with PowerPoint Mobile ...................................................................................................120
Write a Note ......................................................................................................................................121
Continue with a Document on Another Device.................................................................................122
Use the Calculator.............................................................................................................................122
Use Your Work Phone ......................................................................................................................122
Tips for Business Users....................................................................................................................123
Wallet ................................................................................................................................................124
Connectivity...............................................................................................................................................126
Copy Content Between Your Phone and Computer.........................................................................126
Define Internet Connections .............................................................................................................127
Use Your Data Plan Efficiently..........................................................................................................128

TOC vii
Wi-Fi..................................................................................................................................................128
Connect to Wi-Fi.......................................................................................................................128
Connect with Wi-Fi Sense.........................................................................................................129
Use a Secure VPN Connection.........................................................................................................129
Bluetooth...........................................................................................................................................130
Connect to a Wireless Headset ................................................................................................130
Connect to Your Friend’s Phone with Bluetooth .......................................................................131
Send Your Content Using Bluetooth.........................................................................................131
Set Your Phone to Driving Mode ..............................................................................................131
Change Your Device Name......................................................................................................132
Settings .....................................................................................................................................................133
Accessibility.......................................................................................................................................133
Use Your Phone with Ease.......................................................................................................133
Use the Screen Reader ............................................................................................................134
Motion Data.......................................................................................................................................135
Language Settings............................................................................................................................135
For Assistance ..........................................................................................................................................136
Troubleshooting and Support............................................................................................................136
Account Info and Help.......................................................................................................................136
Account Passwords ..................................................................................................................137
Your Account.............................................................................................................................137
Sprint Support Services............................................................................................................138
Find Your Model Number and Serial Number (MEID)......................................................................138
Product and safety information .........................................................................................................138
Network services and costs......................................................................................................139
Make an emergency call...........................................................................................................139
Take care of your device...........................................................................................................140
About Digital Rights Management ............................................................................................141
Battery and charger info............................................................................................................141
Small children............................................................................................................................142
Medical devices ........................................................................................................................142
Implanted medical devices........................................................................................................142
Accessibility solutions ...............................................................................................................143
Hearing......................................................................................................................................143
Protect your device from harmful content.................................................................................143

TOC viii
Information on health................................................................................................................144
Vehicles.....................................................................................................................................144
Safety and texting while driving ................................................................................................144
Potentially explosive environments...........................................................................................144
Certification information (SAR) .................................................................................................145
Support messages....................................................................................................................145
Care ..........................................................................................................................................145
Copyrights and other notices....................................................................................................145
Index..........................................................................................................................................................148

Introduction 1
Introduction
Learn the basics of using this guide and your new phone.
For your safety
Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference or danger,
for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey
all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for use with this device.
Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device
micro USB connector, may be compatible. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.

Introduction 2
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard surface or
receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to
remove the broken glass from the device. Stop using the device until the glass is replaced by qualified
service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise
caution when holding your device near your ear while the speakerphone is in use.
Before Using Your Phone
This guide isn't all there is.
There's a user guide in your phone –it's always with you, available when needed. To find answers to your
questions and to get helpful tips, Lumia Help+Tips. If you’re new to Lumia, check out the section for
new users.
Check out the support videos at www.youtube.com/lumiasupport.
For info on Microsoft Mobile Service terms and Privacy policy, go to
www.microsoft.com/mobile/privacypolicy.
First Start-up
Your new phone comes with great features that are installed when you start your phone for the first time.
Allow some minutes while your phone sets up.

Get Started 3
Get Started
Find all the info you need to set up your phone for the first time.
Keys and Parts
Explore the keys and parts of your new phone.
1. Audio connector AHJ 3.5 mm
2. Earpiece
3. Volume keys
4. Power/Lock key
5. Microphone
6. Camera
7. Loudspeaker
8. Micro-USB connector
Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be
sold separately.

Get Started 4
Insert the SIM and Memory Card
Read on to learn how to insert a SIM card into your phone.
Important:
Your device uses a micro-SIM card, also known as a mini-UICC SIM card. Use only original micro-
SIM cards. Use of incompatible SIM cards, or use of SIM card adapters, may damage the card or the
device, and may corrupt data stored on the card.
Note:
Switch the device off and disconnect the charger and any other device before removing any covers.
Avoid touching electronic components while changing any covers. Always store and use the device
with any covers attached.
1. Switch your phone off.
2. On the corner of the phone, put the tip of your index finger in the seam between the screen frame
and the back cover. Press the middle of the back cover, bend the cover open, and remove it.
Do not use any sharp tools, as they may damage the screen.
3. If the battery is in, lift it out.

Get Started 5
4. Push the SIM card into the SIM slot with the metal contact area down.
5. If you have a memory card, push the card into the memory card slot.

Get Started 6
6. Line up the battery contacts, and put the battery in.
7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap the
cover into place.

Get Started 7
8. Switch your phone on.
Remove the SIM and Memory Card
Learn how to remove the previous SIM or memory card from your phone.
1. Switch your phone off.
2. On the corner of the phone, put the tip of your index finger in the seam between the screen frame
and the back cover. Press the middle of the back cover, bend the cover open, and remove it.

Get Started 8
3. If the battery is in, lift it out.
4. To remove the SIM card, pull it out from the slot.

Get Started 9
5. To remove the memory card, pull it out from the slot.
6. Line up the battery contacts, and put the battery in.

Get Started 10
7. Press the bottom edge of the back cover against the bottom edge of your phone, and snap the
cover into place. Don't press the keys while attaching the cover.
8. Switch your phone on.
Switch the Phone On
Switch your phone on, and start exploring it.
●Press the power key until the phone vibrates.

Get Started 11
Switch the phone off
●Press and hold the power key, and drag the lock screen down.