Nokia 500s User manual

Nokia 500s
Installation Guide
Part No. N451547001 Rev A
Published February 2005

2 Nokia 500s Installation Guide
COPYRIGHT
©2005 Nokia. All rights reserved.
Rights reserved under the copyright laws of the United States.
RESTRICTED RIGHTS LEGEND
Use, duplication, or disclosure by the United States Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
DFARS 252.227-7013.
Notwithstanding any other license agreement that may pertain to, or accompany the delivery of,
this computer software, the rights of the United States Government regarding its use,
reproduction, and disclosure are as set forth in the Commercial Computer Software-Restricted
Rights clause at FAR 52.227-19.
IMPORTANT NOTE TO USERS
This software and hardware is provided by Nokia Inc. as is and any express or implied
warranties, including, but not limited to, implied warranties of merchantability and fitness for a
particular purpose are disclaimed. In no event shall Nokia, or its affiliates, subsidiaries or
suppliers be liable for any direct, indirect, incidental, special, exemplary, or consequential
damages (including, but not limited to, procurement of substitute goods or services; loss of use,
data, or profits; or business interruption) however caused and on any theory of liability, whether in
contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use
of this software, even if advised of the possibility of such damage.
Nokia reserves the right to make changes without further notice to any products herein.
TRADEMARKS
Nokia is a registered trademark of Nokia Corporation. Other products mentioned in this
document are trademarks or registered trademarks of their respective holders.
040113

Nokia 500s Installation Guide 3
Nokia Contact Information
Corporate Headquarters
Regional Contact Information
Nokia Customer Support
Web Site http://www.nokia.com
Telephone [phone] or
1-650-625-2000
Fax [phone]
Mail
Address
Nokia Inc.
313 Fairchild Drive
Mountain View, California
94043-2215 USA
Americas Nokia Inc.
313 Fairchild Drive
Mountain View, CA 94043-2215
USA
Tel: [phone]
Outside USA and Canada: [phone]
email: ipsecurity[email protected]
Europe,
Middle East,
and Africa
Nokia House, Summit Avenue
Southwood, Farnborough
Hampshire GU14 ONG UK
Tel: UK: [phone]
Tel: France: [phone]
email: ipsecurity[email protected]
Asia-Pacific 438B Alexandra Road
#07-00 Alexandra Technopark
Singapore 119968
Tel: [phone]
email: ipsecurity[email protected]om
Web Site: https://support.nokia.com/
Email: tac.suppor[email protected]
Americas Europe
Voice: 1-888-361-5030 or
1-613-271-6721
Voice: [phone]
Fax: [phone] Fax: [phone]
Asia-Pacific
Voice: [phone]
Fax: [phone]
031014

4 Nokia 500s Installation Guide

Nokia 500s Installation Guide 5
Contents
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
In This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Conventions This Guide Uses . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Nokia 500s Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Managing the Nokia 500s Appliance . . . . . . . . . . . . . . . . . . . . . . . 19
Nokia 500s Appliance Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Ethernet Management Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
PMC Expansion Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Serial (AUX) Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Disk Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Hard-Disk Drive Hot Swap Feature . . . . . . . . . . . . . . . . . . . . . 27
Hard-Disk Drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Supplies and Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Site Requirements, Warnings, and Cautions . . . . . . . . . . . . . . . . . 32
Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

6 Nokia 500s Installation Guide
2 Installing the Nokia 500s Appliance . . . . . . . . . . . . . . . . . . . . . 35
Rack Mounting the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3 Performing the Initial Configuration . . . . . . . . . . . . . . . . . . . . . 43
Using a Console Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connecting Power and Turning the Power On. . . . . . . . . . . . . . . . 46
Performing the Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . 48
Connecting Network Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using Nokia Network Voyager to Manage Your 500s Appliance . . 51
Accessing Nokia Network Voyager Reference Information. . . . . 52
Nokia Network Voyager Reference Guide . . . . . . . . . . . . . . . . 53
Nokia Network Voyager Inline Help . . . . . . . . . . . . . . . . . . . . . 53
Using Nokia Network Voyager to Monitor a Nokia 500s appliance 54
4 Installing and Replacing Network Interface Cards . . . . . . . . . 55
Removing, Installing, and Replacing NICs. . . . . . . . . . . . . . . . . . . 56
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring and Activating Interfaces . . . . . . . . . . . . . . . . . . . . . . 64
Monitoring Network Interface Cards. . . . . . . . . . . . . . . . . . . . . . . . 65
5 Connecting PMC Network Interface Cards . . . . . . . . . . . . . . . . 67
Four-Port and Dual-Port 10/100 Ethernet NICs . . . . . . . . . . . . . . . 68
10/100 Ethernet NIC Features . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Ethernet NIC Connectors and Cables. . . . . . . . . . . . . . . . . . . . . 71
Dual-Port Fiber-Optic Gigabit Ethernet NIC . . . . . . . . . . . . . . . . . . 72
Fiber-Optic Gigabit Ethernet NIC Features . . . . . . . . . . . . . . . . . 73
Fiber-Optic Gigabit Ethernet NIC Connectors and Cables . . . . . 74
Dual-Port Copper Gigabit Ethernet NIC . . . . . . . . . . . . . . . . . . . . . 74
Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Copper Gigabit Ethernet NIC Features . . . . . . . . . . . . . . . . . . . . 75
Dual-Port Copper Gigabit Ethernet NIC Connectors and Cables 76

Nokia 500s Installation Guide 7
6 Using the Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Viewing the Variables and Other System Parameters . . . . . . . . 81
sysinfo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
ls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setting the Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
setenv. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
unsetenv. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
set-defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
setalias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
unsetalias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Other commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
halt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Booting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Using the Boot Manager to Install Nokia IPSO . . . . . . . . . . . . . . . 87
Protecting the Boot Manager with a Password . . . . . . . . . . . . . . . 88
Installing the Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Upgrading the Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
General Troubleshooting Information. . . . . . . . . . . . . . . . . . . . . . . 91
8 Installing and Replacing Other Components . . . . . . . . . . . . . . 99
Replacing a Hard Disk drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Disk Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Hard Disk Drive Hot Swap Feature . . . . . . . . . . . . . . . . . . . . . . 101
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Removing and Replacing a Hard Disk Drive . . . . . . . . . . . . . 102
Replacing or Upgrading Memory . . . . . . . . . . . . . . . . . . . . . . . . . 108
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Installing a Nokia Encryption Accelerator Card . . . . . . . . . . . . . . 114

8 Nokia 500s Installation Guide
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Installing a Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Installing or Replacing a Power Supply . . . . . . . . . . . . . . . . . . . . 120
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Monitoring the Nokia 500s Appliance Power Supply . . . . . . . . . . 123
A Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
B Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
FCC Notice (US) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Nokia 500s Installation Guide 9
Figures
Figure 1 Component Locations Front View . . . . . . . . . . . . . . . . . 20
Figure 2 Ethernet Management Ports Details . . . . . . . . . . . . . . . 21
Figure 3 Pin Assignments for Console Connection . . . . . . . . . . . 23
Figure 4 Pin Assignments for Modem Connection . . . . . . . . . . . 24
Figure 5 Nokia 500s appliance System Status LEDs . . . . . . . . . 25
Figure 6 Hard-Disk Drive Front Panel . . . . . . . . . . . . . . . . . . . . . 27
Figure 7 Power Supply and Fan Unit Locations . . . . . . . . . . . . . 29
Figure 8 Power Supply, Cooling Fan, and Power Switch Locations .
30
Figure 9 Rack-Mounting Screw Locations . . . . . . . . . . . . . . . . . . 36
Figure 10 Power Switch Location . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 11 Nokia Network Voyager Reference Access Points
Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 12 Four-Port 10/100 Ethernet NIC Front Panel Details . . 70
Figure 13 Dual-Port 10/100 Ethernet NIC Front Panel Details . . 70
Figure 14 Output Connector for the Ethernet Cable . . . . . . . . . . 71
Figure 15 Ethernet Crossover-Cable Pin Connections . . . . . . . . 72
Figure 16 Dual-Port Fiber-Optic Gigabit Ethernet NIC Front Panel
Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Figure 17 Dual-Port Copper Gigabit Ethernet NIC Front Panel
Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Figure 18 Ethernet Cable Connector Output Pin Assignments . . 77
Figure 19 Ethernet Crossover Cable Pin Connections . . . . . . . . 78

10 Nokia 500s Installation Guide
Figure 20 Location of Hard Disk Drives . . . . . . . . . . . . . . . . . . 100
Figure 21 DIMM Socket Locations . . . . . . . . . . . . . . . . . . . . . . 109

Nokia 500s Installation Guide 11
Tables
Table 1 Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Table 2 Nokia IP1200 Series Security Platform Specifics . . . . . . 20
Table 3 PMC Expansion Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Table 4 System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Table 5 Hard-Disk Drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Table 6 Power Supply Status LEDs . . . . . . . . . . . . . . . . . . . . . . 34
Table 7 NIC PCI Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Table 8 Boot Manager Variables . . . . . . . . . . . . . . . . . . . . . . . . . 98

12 Nokia 500s Installation Guide

Nokia 500s Installation Guide 13
About this Guide
This manual provides information for the installation and use of the Nokia
500s appliance. Installation and maintenance should be performed by
experienced technicians or Nokia-approved service providers only.
This preface provides the following information:
In This Guide
Conventions This Guide Uses
Related Documentation
In This Guide
This guide is organized into the following chapters and appendixes:
Chapter 1, “Overview” presents a general overview of the Nokia 500s
appliance.
Chapter 2, “Installing the Nokia 500s Appliance” describes how to rack
mount the appliance.
Chapter 3, “Performing the Initial Configuration” describes how to
physically connect it to a network and to a power source and how to make
the Nokia SAS appliance platform available on the network.
Chapter 4, “Installing and Replacing Network Interface Cards” describes
how to install, monitor, and replace network interface cards (NICs).

About this Guide
14 Nokia 500s Installation Guide
Chapter 5, “Connecting PMC Network Interface Cards” describes how to
connect to and use each of the supported NICs.
Chapter 6, “Using the Boot Manager” describes how to use the boot
manager, which is part of the IPSO software.
Chapter 7, “Troubleshooting” discusses problems you might encounter
and proposes solutions to these problems.
Chapter 8, “Installing and Replacing Other Components” describes how
to install or replace memory, hard disk drives, and power supplies.
Appendix A, “Technical Specifications” provides technical specifications
such as interface characteristics.
Appendix B, “Compliance Information” provides compliance and
regulatory information.
Conventions This Guide Uses
The following sections describe the conventions this guide uses, including
notices, text conventions, and command-line conventions.
Notices
Warning
Warnings advise the user that either bodily injury might occur because of
a physical hazard, or that damage to a structure, such as a room or
equipment closet, might occur because of equipment damage.
Caution
Cautions indicate potential equipment damage, equipment
malfunction, loss of performance, loss of data, or interruption of
service.

Conventions This Guide Uses
Nokia 500s Installation Guide 15
Note
Notes provide information of special interest or recommendations.
Text Conventions
Table 1 describes the text conventions this guide uses.
Table 1 Text Conventions
Convention Description
monospace font
Indicates command syntax, or represents computer or screen
output, for example:
Log error 12453
bold monospace font Indicates text you enter or type, for example:
# configure nat
Key names Keys that you press simultaneously are linked by a plus sign (+):
Press Ctrl + Alt + Del.
Menu commands Menu commands are separated by a greater than sign (>):
Choose File > Open.
The words enter and type Enter indicates that you type something and then press the
Return or Enter key.
Do not press the Return or Enter key when an instruction says
type.
Italics •Emphasizes a point or denotes new terms at the place where
they are defined in the text.
•Indicates an external book title reference.
•Indicates a variable in a command:
delete interface if_name

About this Guide
16 Nokia 500s Installation Guide
Related Documentation
You can find this guide in PDF on the Nokia support Web site (https://
support.nokia.com/) and on the Nokia IPSO Operating System CD-ROM
issued with your Nokia 500s appliance.
In addition to this guide, documentation for this product includes the
following:
Getting Started Guide and Release Notes for the version of Nokia IPSO
you are using
Nokia Network Voyager Reference Guide
Nokia Network Voyager inline help
Clustering Configuration Guide for the version of IPSO you are using
IPSO Boot Manager Reference Guide
You can access the Network Voyager inline help and the Nokia Network
Voyager Reference Guide from the Network Voyager application.
To access inline help for a specific subject, click Help next to the subject.
To access the Nokia Network Voyager Reference Guide for tasks, examples,
and more information, click Doc.

Nokia 500s Installation Guide 17
1Overview
This chapter provides an overview of the Nokia 500s appliance and the
requirements for its use. The following topics are covered:
About the Nokia 500s Appliance
Managing the Nokia 500s Appliance
Nokia 500s Appliance Overview
Site Requirements, Warnings, and Cautions
Software Requirements
About the Nokia 500s Appliance
The Nokia 500s appliance combines the power of the Nokia IPSO operating
system with the Nokia Secure Access System (Nokia SAS). The Nokia 500s
is a high-end, multi port appliance that is ideally suited for the enterprise data
center. The Nokia 500s is a mid-range appliance that is ideally suited for a
smaller data center. The Nokia 500s appliance supports an encryption
accelerator card to further enhance SSL VPN performance.
Table 2 presents specifics about the Nokia 500s appliances.

1Overview
18 Nokia 500s Installation Guide
The 500s appliance is a two-rack unit appliance that incorporates a
serviceable slide-out tray into the chassis design. The front panel of the 500s
appliance has two I/O slots that support hot-swapping operations. A PMC
carrier is provided for the I/O slots. Each PMC carrier supports two PMC
network interface cards (NICs) for a total of four NICs. These network
interfaces provide exceptional data forwarding and monitoring performance
when used with Nokia and partner applications. The front panel of the 500s
appliance also contains:
two storage device slots
two PCMCIA slots
a console port
a serial port
a four-port Ethernet management interface
The network interfaces in the external PMC slot are designated for
management, monitoring, and high-availability traffic. Partner application
and operating system storage is provided on mirrored hard disks in the two
storage device slots.
The 500s appliance is designed to meet other mid- to high-end availability
requirements, including port density for connections to redundant internal,
external, DMZ, and management networks. In addition, the 500s appliance
provides redundant power supplies, N + 1 cooling, and hot swapping from the
storage and PMC NIC slots.
As a network device, the 500s appliance supports a comprehensive suite of
IP-routing functions and protocols, including:
RIPv1/RIPv2
Table 2 Nokia 500s Appliance Specifics
Appliance IPSO Version
Initial Memory
Configuration
Upgradeable
RAM
500s v3.8.1 or later 1 GB 2 GB

Managing the Nokia 500s Appliance
Nokia 500s Installation Guide 19
IGRP
OSPF
BGP4 for unicast traffic
DVMRP for multicast traffic
The integrated router functionality eliminates the need for separate intranet
and access routers in security applications.
Managing the Nokia 500s Appliance
You can manage the Nokia 500s appliance by using the Nokia Network
Voyager:
Nokia Network Voyager—an SSL-secured, Web-based element
management interface to Nokia appliances. Network Voyager is preinstalled
on the 500s appliance and enabled through the IPSO operating system. With
Network Voyager, you can manage, monitor, and configure the 500s appliance
from any authorized location within the network by using a standard Web
browser. Use one of the four Ethernet management ports to access the
Network Voyager interface.
For information about how to access Network Voyager and the related
reference materials, see “Using Nokia Network Voyager to Manage Your 500s
Appliance” on page 51.

1Overview
20 Nokia 500s Installation Guide
Nokia 500s Appliance Overview
Figure 1 shows the component locations for the Nokia 500s appliance.
Figure 1 Component Locations Front View
00478
500s
Dual 6U PMC carrier
expansion slots 1 and 2
Console port
System status LEDs
PCMCIA slots Ethernet management
ports (slot 3)
Serial (AUX) port
Hard disk drive A
Hard disk drive B