Nokia Sprint lumia 635 User manual

Quick Guide

Nokia Lumia 635

RM-9749263217 Issue 1.1 EN

Keys and parts

1 Audio connector AHJ 3.5 mm

2Earpiece

3Volumekeys

4 Power/Lock key

5Microphone

6 Antenna area

7Camera

8 Loudspeaker

9Micro-USBconnector

Some of the accessories mentioned in this user

guide, such as charger, headset, or data cable,

may be sold separately.

Avoid touching the antenna area while the

antenna is in use. Contact with antennas affects

the communication quality and may reduce

battery life due to higher power level during

operation.

Get started

Before you start using your phone, remove the

back cover to insert the micro-SIM card (also

known as the mini-UICC card).

Remove the back cover

Make sure the phone is switched off.

1. At the top corner of the phone, put your index

finger in the seam between the screen frame and

the back cover. Do not use any sharp tools, as

they may damage the phone.

2. Press the middle of the back cover, bend the

cover open, and remove it.

Insert the SIM and memory card

1. If the battery is in, lift it out.

2. Slide the micro-SIM card into the SIM slot with

the metal contact area down.

3. If you have a memory card, slide the card into

the memory card slot.

It is recommended that you use a fast microSD

card from a well-known manufacturer.

Use of incompatible SIM cards, or use of SIM card

adapters, may damage the card or the device, and

may corrupt data stored on the card.

Replace the battery and back cover

1. Line up the battery contacts, and put the

battery in.

2. Press the bottom edge of the back cover

against the bottom edge of your phone, and snap

the cover into place.

3. To switch your phone on, press and hold the

power key.

Charge the battery

Plug a compatible charger into a wall outlet, and

connect the micro-USB end to your phone. You

can also charge your phone from a computer with

a USB cable.

If the battery is completely discharged, it may

need to charge for up to 20 minutes before you

can use your device. The charging indicator may

not be displayed in this time.

Help and tips

There's a user guide in your phone – it's always

with you, available when needed. Check out

videos, find answers to your questions, and get

helpful tips. On the start screen, swipe left, and

tap Nokia Care. If you’re new to Windows Phone,

check out the section for new Windows Phone

users.

To transfer contacts and text messages from

your old phone, on the start screen, swipe left,

and tap Transfer my Data. For more info, see

the Nokia Care app.

For the online user guide, even more info, a user

guide in another language, and troubleshooting

help, go to www.nokia.com/support.

If your phone freezes

To reset the phone without losing your data and

settings, press and hold the power key for about

10 seconds. The phone vibrates and restarts.

Product and safety information

Important: For important info on the safe use of your device and

user guide at www.nokia.com/support and in the in-device user guide

before you take your device into use. Select Nokia Care.

For info on Nokia Service terms and Privacy policy, go to

www.nokia.com/privacy.

Use your device only with an original BL-5H rechargeable battery. Do

and that can connect to your device micro USB connector, may also

be compatible.

To prevent possible hearing damage, do not listen at high volume

levels for long periods. Exercise caution when holding your device

near your ear while the loudspeaker is in use.

Additional safety information

Accessibility solutions

Nokia is committed to making mobile phones easy to use for all

individuals, including those with disabilities. For more information,

visit the Nokia website at www.nokiaaccessibility.com.

Nickel

The surface of this device is nickel-free.

Certification information (SAR)

This mobile device meets international guidelines for exposure to

radio waves.

Your mobile device is a radio transmitter and receiver. It is designed

not to exceed the limits for exposure to radio waves (radio frequency

electromagnetic fields), recommended by international guidelines

from the independent scientific organization ICNIRP. These

guidelines incorporate substantial safety margins that are intended

to assure the protection of all persons regardless of age and health.

The exposure guidelines are based on the Specific Absorption Rate

(SAR), which is an expression of the amount of radio frequency (RF)

power deposited in the head or body when the device is transmitting.

The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10

grams of tissue.

additional battery or charger models available for this device.

battery, read “Safety” and “Product and safety info” in the device

You can only use your device on the LTE 800, 1800, 2600;

AC-20 charger. Charger plug type may vary. Nokia may make

WCDMA

850, 900, 2100; and GSM 850,

not dispose batteries as household waste. Charge your device with

Third-party chargers that comply with the IEC/EN 62684 standard,

900, 1800, 1900 MHz networks.

SAR tests are carried out with the device in standard operating

positions, transmitting at its highest certified power level, in all its

frequency bands. The maximum recorded SAR values for this device

are:

Maximum SAR value Frequency bands

used when

Maximum SAR value

was recorded

When held against

the head

When operated at a

separation distance

of 1.5 centimetres

(5/8 inch) from the

body

This device meets RF exposure guidelines when used against the head

or when positioned at least 1.5 centimetres (5/8 inch) away from the

body. When a carry case, belt clip or other form of device holder is

used for body-worn operation, it should not contain metal and should

provide at least the above stated separation distance from the body.

To send data or messages, a good connection to the network is

needed. Sending may be delayed until such a connection is available.

Follow the separation distance instructions until the sending is

finished.

During general use, the SAR values are usually well below the values

stated above. This is because, for purposes of system efficiency and

to minimise interference on the network, the operating power of your

mobile is automatically decreased when full power is not needed for

the call. The lower the power output, the lower the SAR value.

Device models may have different versions and more than one value.

Component and design changes may occur over time and some

changes could affect SAR values. The latest available SAR information

for this and other Nokia device models can be found at

www.nokia.com/sar.

For more info, go to www.sar-tick.com. Note that mobile devices may

be transmitting even if you are not making a voice call.

The World Health Organization (WHO) has stated that current

scientific information does not indicate the need for any special

precautions when using mobile devices. If you are interested in

reducing your exposure, they recommend you limit your usage or use

a hands-free kit to keep the device away from your head and body.

For more information and explanations and discussions on RF

exposure, go to the WHO website at www.who.int/peh-emf/en.

0.75 W/kg over 10g 2-slot GPRS 900 and

WLAN 2450

0.79 W/kg over 10g 2-slot GPRS 900 and

WLAN 2450

Nokia original accessories

For availability of approved accessories, check with your dealer.

An extensive range of accessories is available for your device. For

more details, see www.nokia.com/accessories.

Practical rules about accessories

• Keep all accessories out of the reach of small children.

• When you disconnect the power cord of any accessory, grasp and

pull the plug, not the cord.

• Check regularly that accessories installed in a vehicle are mounted

and are operating properly.

• Installation of any complex car accessories must be made by

qualified personnel only.

Battery

Type: BL-5H

Talk time:

Standby:

Important: Battery talk and standby times are estimates only.

Actual battery talk and standby times depend on SIM cards, features

used, battery age and condition, temperatures to which battery is

exposed, network conditions, and many other factors, and may be

significantly shorter than those specified above. Ringing tones, hands

free call handling, use in digital mode, and other features will also

consume the battery, and the amount of time a device is used for calls

will affect its stand-by time. Likewise, the amount of time that the

device is turned on and in the standby mode will affect its talk time.

Copyrights and other notices

DECLARATION OF CONFORMITY

Hereby, NOKIA CORPORATION declares that this RM-974 product is

in compliance with the essential requirements and other relevant

provisions of Directive 1999/5/EC. A copy of the Declaration of

Conformity can be found at www.nokia.com/global/declaration/

declaration-of-conformity.

The availability of products, features, apps and services may vary by

region. For more info, contact your Nokia dealer or your service

provider.

The contents of this document are provided "as is". Except as

required by applicable law, no warranties of any kind, either express

or implied, including, but not limited to, the implied warranties of

merchantability and fitness for a particular purpose, are made in

relation to the accuracy, reliability or contents of this document.

Nokia reserves the right to revise this document or withdraw it at any

time without prior notice.

To the maximum extent permitted by applicable law, under no

circumstances shall Nokia or any of its licensors be responsible for

any loss of data or income or any special, incidental, consequential or

indirect damages howsoever caused.

Up to 13 hours (WCDMA) / 18.6 hours (GSM).

Up to 610 hours.

Reproduction, transfer or distribution of part or all of the contents in

this document in any form without the prior written permission of

Nokia is prohibited. Nokia operates a policy of continuous

development. Nokia reserves the right to make changes and

improvements to any of the products described in this document

without prior notice.

Nokia does not provide a warranty for or take any responsibility for

the functionality, content, or end-user support of third-party apps

provided with your device. By using an app, you acknowledge that the

app is provided as is. Nokia does not make any representations,

provide a warranty, or take any responsibility for the functionality,

content, or end-user support of third-party apps provided with your

device.

The software in this device includes software licensed by Nokia from

Microsoft Corporation or its affiliates. To access the Windows Phone

software license terms, select Settings > about. Please read the

terms. Please note that by using the software, you accept the terms.

If you do not accept the terms, do not use the device or software.

Instead contact Nokia or the party from which you purchased the

device to determine its return policy.

FCC NOTICE

This device complies with part 15 of the FCC rules. Operation is subject

to the following two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by Nokia could

void the user's authority to operate this equipment.

Note: This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

may be TMs of their respective owners.

and the Windows logo are trademarks of the Microsoft group of

companies.

The Bluetooth word mark and logos are owned by the Bluetooth SIG,

Inc. and any use of such marks by Nokia is under license.

This product is licensed under the MPEG-4 Visual Patent Portfolio

License (i) for personal and noncommercial use in connection with

information which has been encoded in compliance with the MPEG-4

Visual Standard by a consumer engaged in a personal and

noncommercial activity and (ii) for use in connection with MPEG-4

video provided by a licensed video provider. No license is granted or

shall be implied for any other use. Additional information, including

that related to promotional, internal, and commercial uses, may be

obtained from MPEG LA, LLC. See www.mpegla.com.

NOKIA — MANUFACTURER’S LIMITED

WARRANTY

1. GENERAL

Nokia Corporation (“Nokia”) provides this Manufacturer's Limited

Warranty (“Warranty”) for genuine Nokia product (the “Product”), in

the country where the Nokia product was purchased (“Covered

Country”) , provided that the Nokia product was intended for sale in

that country. This Warranty is valid since 1 November 2013.

This Warranty is distinct from any statutory rights under any

mandatory consumer protection laws of your country applicable to

you. It is intended to grant you specific, and as the case may be,

additional rights, within the limits of what is permissible under such

law, and does not limit the rights you may have under applicable

statutory product warrantee provisions. You may have other rights

based on local laws during or after the Warranty period. These rights

are not excluded by this Warranty.

2. WARRANTY

From the date the Product is sold to an end-user for the first time, as

evidenced by the original proof of purchase, Nokia warrants the

Product is free from defects in materials and workmanship (“Defect”)

as follows:

(i) Twelve (12) months for the main device;

(ii) Twelve (12) months for accessories sold separately or included in

the sales pack of the main device excluding batteries, covers, cables

and chargers; and

(iii) Six (6) months for all batteries, covers, cables and chargers,

unless otherwise specified in the Product user guide.

During the warranty period, Nokia will, in a reasonable time, remedy

the Defect free of charge by either repairing or replacing the

defective Product or the defective part of it at its option provided that

you have informed Nokia of the Defect before the warranty period

expires. When repairing or replacing your Product, Nokia may use new

or re-conditioned parts or products.

To the fullest extent permitted by applicable law, no repair or

replacement will renew or extend the warranty period. Original or

replacement parts or replacement Products provided under this

Warranty will be covered by this Warranty for the remainder of the

original warranty period or for sixty (60) days from the date of repair

or replacement, whichever is longer.

The Product or all parts of your Product that Nokia has replaced shall

become Nokia’s property.

Nokia does not warrant that software preinstalled by or on behalf of

Nokia in the Product (or subsequent updates and upgrades) (together

“Nokia software”) will meet your requirements, work in combination

with any hardware or software not provided by Nokia, is uninterrupted

or error free or that errors are correctable or will be corrected. For

Nokia software related errors, Nokia will make available the latest

version of the Nokia software for reinstallation on your Product or, if

that would not be possible, another remedy, which in Nokia’s

reasonable discretion, satisfactorily addresses the error. Some Nokia

software may be subject to separate license terms that are available

with the software or your local section of www.nokia.com.

Please always back up all data and content stored on your Product

before taking your Product in for service since service activities will

erase all data from your Product.

3. WHAT THIS WARRANTY DOES NOT COVER

Nokia does not provide any warranty for the following:

1 User guides;

2 Any (i) third party software, settings, content, data, or links installed

or downloaded onto your Product at any time, or (ii) Nokia and third

party services or enabling clients even if preinstalled by Nokia (please

read the terms and conditions that may accompany the services as

those will define your rights and obligations);

3 Any (i) normal wear and tear, (ii) reduced charging capacity of the

battery resulting from its natural end of product life, or (iii) pixel

defects in your Product’s display that are within the scope of industry

standards;

4 SIM card and/or any cellular or other networks or system on which

your Product operates; or

5 Errors or damage caused by: (a) misuse or not using your Product in

accordance with the user guide, such as if the Product has been

exposed to moisture, to dampness or to extreme thermal or

environmental conditions or to rapid changes in such conditions, to

corrosion, to oxidation, to spillage of food or liquid or to influence

from chemical products, (b) using your Product with, or connecting it

to, any product, accessory, software, or service not manufactured or

supplied by Nokia, (c) any products combined with your Product by a

third party, (d) damage or errors caused by hacking, cracking, viruses,

or other malware, or by unauthorised access to services, accounts,

computer systems or networks; or (e) other acts beyond Nokia’s

reasonable control.

This Warranty is not valid:

1 Outside of the Covered Country;

2 If your Product, or the software it runs on, has been (a) opened,

modified, or repaired without Nokia’s authorisation, or (b) repaired

with unauthorised spare parts;

3 If your Product's serial number, the mobile accessory date code, or

the IMEI number has been removed, erased, defaced, altered or if

these are illegible in any way;

4 If you have not installed the latest software updates that are publicly

available for your Product within a reasonable time of their release;

5 If you refuse to give possession of the Product to Nokia for repair

and investigation.

If this Warranty does not cover your Product or the issue based on

which it requires service, Nokia reserves the right to charge for the

repair or replacement of your Product, as well as a handling fee.

4. LIMITATION OF NOKIA'S LIABILITY

To the extent permitted by applicable law(s), Nokia shall not under

any circumstances be liable, either expressly or implicitly, for any

1 Damages or losses of any kind whatsoever resulting from or relating

to loss of, damage to, or corruption of, content or data or the

recreation or transfer thereof even if such loss, damage, or

corruption was a result of a Defect in your Product; and/or

2 Loss of profit, products or functionality, business, contracts,

revenues or anticipated savings, increased costs or expenses, or for

any indirect, consequential or special loss or damage.

To the extent permitted by applicable law, Nokia’s liability shall be

limited to the purchase value of your Product.

The limitations in this clause 4 shall not apply in case of Nokia’s

negligence or intentional misconduct or in case of death or personal

injury resulting from Nokia’s proven negligence.

5. OTHER IMPORTANT NOTICES

For further information on your Warranty, as well as information

needed to process your warranty queries, please visit

www.nokia.com.

Please ensure your operator has removed any SIM-locks (or other

equivalent mechanisms that may lock your Product to a specific

network or operator) prior to delivering your Product for repair.

Your Product may contain country specific elements, including

software. The warranty services available in a particular country may

be limited to the Products and country specific elements available in

that country. Also, if your Product has been re-exported from its

original destination to another country, your Product may contain

country specific elements that are not considered a defect under this

Warranty even if it would not be operational.

Nokia Corporation, Keilalahdentie 2-4, FIN-02150 Espoo, Finland

NOKIA — MANUFACTURER’S LIMITED

WARRANTY

1. GENERAL

Nokia Corporation (“Nokia”) provides this Manufacturer's Limited

Warranty (“Warranty”) for genuine Nokia product (the “Product”),

which Nokia has released for sale in Australia or New Zealand

(“Covered Countries”) since 1 January 2014.

This Warranty is distinct from any statutory rights under any

mandatory consumer protection laws of your country applicable to

you. It is intended to grant you specific, and as the case may be,

additional rights, within the limits of what is permissible under such

law, and does not limit the rights you may have under applicable

statutory product warrantee provisions. You may have other rights

based on local laws during or after the Warranty period. These rights

are not excluded by this Warranty.

Australia. Our products come with guarantees that cannot be

excluded under the Australian Consumer Law. You are entitled to a

replacement or refund for a major failure and compensation for any

other reasonably foreseeable loss or damage. You are entitled to have

the products repaired or replaced if the products fail to be of

acceptable quality and the failure does not amount to a major failure.

New Zealand. Our products come with consumer guarantees that

cannot be excluded under the Consumer Guarantees Act 1993 (NZ).

Under consumer guarantees you are entitled to a replacement or

refund for a failure of substantial character and for compensation for

any other reasonably foreseeable loss or damage. You are entitled to

have the products repaired or replaced if the products fail to be of

acceptable quality and the failure does not amount to a failure of

substantial character. Where your Nokia product was supplied to you

for business purposes, consumer guarantees under the Consumer

Guarantees Act 1993 (NZ) will not apply.

2. WARRANTY

From the date the Product is sold to an end-user for the first time, as

evidenced by the original proof of purchase, in this Warranty, Nokia

Warrants the Product is free from defects in materials and

workmanship (“Defect”) as follows:

(i) Twenty four (24) months for the main device;

(ii) Twelve (12) months for accessories sold separately or included in

the sales pack of the main device excluding batteries, covers, cables

and chargers; and

(iii) Six (6) months for all batteries, covers, cables and chargers,

unless otherwise specified in the Product user guide.

If you wish to claim under this Warranty during a Warranty period,

Nokia will, in a reasonable time, remedy the Defect free of charge by

either repairing or replacing the defective Product or the defective

part of it at its option provided that you have informed Nokia of the

Defect before the Warranty period expires. When repairing or

replacing your Product, Nokia may use new or re-conditioned parts

or products. You may have other rights at local law during or after the

Warranty period. These are not excluded by this Warranty.

If you suspect that your Product may require service under this

Warranty, please first visit www.nokia.com/support and follow any

instructions on how to troubleshoot the suspected issue and how to

proceed. You can also contact us for assistance. You can find

information about how to contact Nokia in the sales package or from

www.nokia.com.au/contactus (Australia) or www.nokia.co.nz/

contactus (New Zealand).

You will need to deliver your Product to a Nokia authorised service

centre at your own cost. If you visit a Nokia authorised service centre

for assistance under this Warranty, please remember to provide a

copy of the original proof of purchase, which should clearly indicate

the words “Tax Invoice” or the equivalent, and include the name and

ABN number (Australia) or GST number (New Zealand) of the seller,

the date of purchase, a description of the product purchased, and the

IMEI or other serial number of the product.

To the fullest extent permitted by applicable law, no repair or

replacement will renew or extend the Warranty period. Original or

replacement parts or replacement Products provided under this

Warranty will be covered by this Warranty for the remainder of the

original Warranty period or for sixty (60) days from the date of repair

or replacement, whichever is longer. You may have other rights at

local law during or after the Warranty period. These are not excluded

by this Warranty.

The Product or all parts of your Product that Nokia has replaced

become Nokia’s property.

Nokia does not Warrant that software preinstalled by or on behalf of