Nokia 6360 User manual

Nokia 6360
User Guide
Phone notes
Notes Where to get information
My number Wireless service provider
Number to
call for voice
mail
Wireless service provider
Wireless
provider’s
number
Wireless service provider
Provider’s
customer care
Wireless service provider
Model
number
6360 See "An illustrated view of
the 6360" on page 10.
Phone type NPW-2 Back of title page
Electronic
serial number
(ESN)
See "Have the right
information available" on
page 8.
6360.1.book Page 1 Friday, December 7, 2001 5:06 PM

The wireless phone described in this guide is approved for use in TDMA and AMPS
networks.
LEGAL INFORMATION
Part No. 9353798, Issue No. 1
©2001 Nokia Mobile Phones. All rights reserved.
Nokia is a registered trademark of Nokia Corporation.
Printed in Canada 12/2001
Nokia, Nokia Connecting People and the Original Accessories logos are trademarks
of Nokia Corporation and/or its affiliates.
US Patent No 5818437 and other pending patents.
T9 text input software Copyright ©1999-2001. Tegic Communications, Inc. All
rights reserved.
Includes RSA BSAFE cryptographic or security protocol software from RSA
Security.
The information contained in this user guide was written for Nokia phone 6360.
Nokia operates a policy of continuous development. Nokia reserves the right to
make changes and improvements to any of the products described in this
document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF
DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR
INDIRECT DAMAGES HOWSOEVER CAUSED.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED
BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN
RELATION TO THE ACCURACY AND RELIABILITY OR CONTENTS OF THIS DOCUMENT.
NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY
TIME WITHOUT PRIOR NOTICE.
EXPORT CONTROLS
This product contains commodities, technology or software exported from the
United States in accordance with the Export Administration regulations. Diversion
contrary to U.S. law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your phone may cause TV or radio interference (for example, when using a
telephone in close proximity to receiving equipment). The FCC or Industry Canada
can require you to stop using your telephone if such interference cannot be
eliminated. If you require assistance, contact your local service facility. This device
complies with part 15 of the FCC rules. Operation is subject to the condition that
this device does not cause harmful interference.
6360.1.book Page 2 Friday, December 7, 2001 5:06 PM

[ i ]
Contents
1 Safety first . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
2 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Get the most out of this guide. . . . . . . . . . . . . . . . . . .4
Quick guide to functions . . . . . . . . . . . . . . . . . . . . . . .5
Menu shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Names (Phone book) . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Contact Nokia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Contact your service provider . . . . . . . . . . . . . . . . . . .9
3 Review the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
About the antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Remove the battery. . . . . . . . . . . . . . . . . . . . . . . . . . .12
Important battery information. . . . . . . . . . . . . . . . . .13
Switch on your phone . . . . . . . . . . . . . . . . . . . .14
Check the Start screen . . . . . . . . . . . . . . . . . . . . . . . .14
4 Set up your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Set up your headset . . . . . . . . . . . . . . . . . . . . . . . . . .16
Lock keypad (keyguard). . . . . . . . . . . . . . . . . . . . . . . .18
Learn the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Make and answer calls . . . . . . . . . . . . . . . . . . . . . . . .19
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[ ii ]
Review phone symbols . . . . . . . . . . . . . . . . . . . . . . . . 21
Use the selection keys . . . . . . . . . . . . . . . . . . . . . . . . 23
Check in-phone help . . . . . . . . . . . . . . . . . . . . . . . . . 23
Browse phone menus . . . . . . . . . . . . . . . . . . . . . . . . . 24
Shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Names menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5 Add information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About entering letters and numbers. . . . . . . . . . . . . 30
ABC and 123 methods . . . . . . . . . . . . . . . . . . . . . . . . 31
Write with predictive text . . . . . . . . . . . . . . . . . . . . . 34
6 Use the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Open the phone book. . . . . . . . . . . . . . . . . . . . . . . . . 39
Save names and numbers . . . . . . . . . . . . . . . . . . . . . 39
Save a text entry with a name . . . . . . . . . . . . . . . . . 40
Retrieve information . . . . . . . . . . . . . . . . . . . . . . . . . 40
Use phone book menus . . . . . . . . . . . . . . . . . . . . . . . 41
Edit a name or number . . . . . . . . . . . . . . . . . . . . . . . 43
Erase stored names and numbers . . . . . . . . . . . . . . . 43
Erase the entire phone book . . . . . . . . . . . . . . . . . . . 43
Add a second number to a name . . . . . . . . . . . . . . . 44
Create caller groups . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Check memory status. . . . . . . . . . . . . . . . . . . . . . . . . 47
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[ iii ]
7 Check call history . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Check missed, received, or dialed calls . . . . . . . . . . .48
Clear call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Check call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Turn on a current call timer . . . . . . . . . . . . . . . . . . . .51
Clear call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
8 Use advanced calling features . . . . . . . . . . . . . . . . . .52
Set in-call options. . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Use call waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Use call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Redial automatically . . . . . . . . . . . . . . . . . . . . . . . . . .56
Use a calling card . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Voice dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Voice recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Voice commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Send your own number in caller ID . . . . . . . . . . . . . .65
Select a phone number. . . . . . . . . . . . . . . . . . . . . . . .66
Set touch tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
9 Use voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Check for messages. . . . . . . . . . . . . . . . . . . . . . . . . . .70
Set up your voice mailbox . . . . . . . . . . . . . . . . . . . . .70
Set greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
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[ iv ]
Listen to your voice messages . . . . . . . . . . . . . . . . . . 71
10 Personalize rings and tones . . . . . . . . . . . . . . . . . . . . 72
What is a profile? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Select a different profile . . . . . . . . . . . . . . . . . . . . . . 72
Customize a profile . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Rename profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
11 Personalize phone settings . . . . . . . . . . . . . . . . . . . . 78
Set the language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Set and display the clock . . . . . . . . . . . . . . . . . . . . . . 78
Set the clock to be updated by the network . . . . . . 79
Add a welcome note. . . . . . . . . . . . . . . . . . . . . . . . . . 80
Use speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Set your phone to answer automatically . . . . . . . . . 82
Set the lights (car kit only) . . . . . . . . . . . . . . . . . . . . 82
Restore the factory settings . . . . . . . . . . . . . . . . . . . 83
Learn about accessibility solutions . . . . . . . . . . . . . . 83
12 Manage phone security . . . . . . . . . . . . . . . . . . . . . . . 87
Change your security code. . . . . . . . . . . . . . . . . . . . . 87
Restrict calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
13 Your personal digital assistant . . . . . . . . . . . . . . . . . 91
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
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[ v ]
To-do list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Use the calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
14 Use prepaid services . . . . . . . . . . . . . . . . . . . . . . . . . .98
Manage prepaid service . . . . . . . . . . . . . . . . . . . . . . .98
Save your access numbers . . . . . . . . . . . . . . . . . . . . .98
Add money to your account . . . . . . . . . . . . . . . . . . . .99
Check your prepaid balance . . . . . . . . . . . . . . . . . . . .99
15 Set network services features . . . . . . . . . . . . . . . . .100
Set up how your phone selects a network . . . . . . .100
Use your phone while traveling . . . . . . . . . . . . . . . .101
16 Communicate with text messages. . . . . . . . . . . . . .102
About text messages. . . . . . . . . . . . . . . . . . . . . . . . .102
Use folders for text messages . . . . . . . . . . . . . . . . .102
Write and send a text message . . . . . . . . . . . . . . . .103
Resend a message from the outbox. . . . . . . . . . . . .104
Receive a text message. . . . . . . . . . . . . . . . . . . . . . .105
Read a text message . . . . . . . . . . . . . . . . . . . . . . . . .105
Save a message in the archive folder . . . . . . . . . . .107
Customize message settings . . . . . . . . . . . . . . . . . .107
When your phone’s memory is full . . . . . . . . . . . . .107
Erase messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
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[ vi ]
Reply to a message. . . . . . . . . . . . . . . . . . . . . . . . . . 108
Forward a message. . . . . . . . . . . . . . . . . . . . . . . . . . 109
Send and receive e-mail messages . . . . . . . . . . . . . 109
Reply to or forward an e-mail message . . . . . . . . . 110
Receive an e-mail message . . . . . . . . . . . . . . . . . . . 111
Use templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Picture messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Chat with other phone users . . . . . . . . . . . . . . . . . . 113
17 Use special features . . . . . . . . . . . . . . . . . . . . . . . . . 116
Send and receive business cards . . . . . . . . . . . . . . . 116
Download ringing tones. . . . . . . . . . . . . . . . . . . . . . 117
Set the alarm clock. . . . . . . . . . . . . . . . . . . . . . . . . . 118
18 Infrared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Infrared basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Send and receive information . . . . . . . . . . . . . . . . . 121
PC Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
19 Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . 125
Set up for browsing . . . . . . . . . . . . . . . . . . . . . . . . . 126
Sign on to the Internet . . . . . . . . . . . . . . . . . . . . . . 126
Use browser options (Services Menu). . . . . . . . . . . 127
Sign off the Internet. . . . . . . . . . . . . . . . . . . . . . . . . 127
Use bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
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[ vii ]
20 Play games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
21 Frequently asked questions (FAQ) . . . . . . . . . . . . . .131
22 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
23 Reference information . . . . . . . . . . . . . . . . . . . . . . .136
Batteries and chargers . . . . . . . . . . . . . . . . . . . . . . .136
Important safety information. . . . . . . . . . . . . . . . . .137
Emergency calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Chargers and other accessories . . . . . . . . . . . . . . . .146
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Technical Information . . . . . . . . . . . . . . . . . . . . . . . .149
24 Nokia One-Year Limited Warranty. . . . . . . . . . . . . .151
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[ viii ]
6360.1.book Page viii Friday, December 7, 2001 5:06 PM

1 Safety first
Read these simple guidelines before you use your phone.
Failure to comply with these guidelines may be dangerous or
illegal. For more safety information, refer to “Important safety
information” on page 137.
Road safety comes first
Do not use a wireless phone while driving. Park the vehicle
first.
Be aware of interference
All wireless phones may get interference that could affect
performance.
Switch off in hospitals
Follow any regulations or rules. Switch your phone off near
medical equipment.
Switch off in aircraft
Wireless devices can cause interference.
Switch off when refueling
Do not use your phone at a refueling point. Do not use it near
fuel or chemicals.
Switch off near blasting
Do not use your phone where blasting is in progress. Observe
restrictions, and follow any regulations or rules.
Use your phone sensibly
Use your phone only in the normal position (next to the ear).
Do not touch the antenna unnecessarily.
6360.1.book Page 1 Friday, December 7, 2001 5:06 PM

Observe infrared precautions
Do not point the IR beam at anyone’s eyes or allow it to
interfere with other IR devices.
Use only qualified service personnel
Only qualified personnel may install or repair phone
equipment.
Use approved accessories and batteries
Use only approved accessories and batteries. Do not connect
incompatible products.
Keep your phone dry
Your phone is not water-resistant. Keep it dry.
Backup copies
Remember to make backup copies of all important data.
Connecting to other devices
When connecting to any other device, read its user guide for
detailed safety instructions. Do not connect incompatible
products.
Read instructions before you connect to
other devices
When you connect your phone to any other device, read the
device’s user guide for detailed safety instructions. Do not
connect incompatible products. Remember to make backup
copies of all important data.
6360.1.book Page 2 Friday, December 7, 2001 5:06 PM

Make calls
Before you make a call, be sure your phone is switched on, and in
service. Enter the phone number, including the area code, then
press . To end a call, press . Press to answer an
incoming call.
Make emergency calls
Make sure the phone is switched on and in service. If the word
Clear appears on the screen above the right selection key,
press and hold to return to the start screen where an
emergency call can be made. Enter the emergency number,
then press . Give your location. Do not end the call
until told to do so.
6360.1.book Page 3 Friday, December 7, 2001 5:06 PM

2
[ 4 ]
2Welcome
Congratulations on your purchase of a Nokia
mobile phone, a new tool for the mobile
information society.
Nokia recommends that you read this chapter
before you use your new phone. You will find
useful information about:
• How to use this guide
• How to understand network services
• How to contact Nokia
• GET THE MOST OUT OF THIS GUIDE
The tips that follow can help you use this guide efficiently as you learn to
use your phone.
Understand the terms
•Press means to briefly press then release a key. For example,
Press means “Press the zero key.”
•Press Menu means to press the key that is below the word Menu on
the phone’s screen.
•Press and hold means to press and hold a key for 2 to 3 seconds
(depending on the feature you’re using), then release the key.
•Usetheselection keys and to choose an option in a
menu.
•Highlighted means that an option you see on the screen is enclosed
in a dark bar. Choices you make with the two selection keys act on the
highlighted option.
6360.1.book Page 4 Friday, December 7, 2001 5:06 PM

[ 5 ]
Welcome
2
• QUICK GUIDE TO FUNCTIONS
Make a call Enter phone number, press .
Answer a call Press or Answer.
Answer with call waiting Press .
End a call Press .
Ignore a call Press .
Redial Press twice.
Adjust call volume During a call, press up or down on the side volume key to
adjust call volume.
Use the in-call menu In a call, press Options.
Use 1-touch dialing Press and hold one of keys 2 through 9.
Save a name and number Enter a number, press Options and select Save, then enter
a name and press OK.
Retrieve a name/number Press Names, select Find.
Retrieve a name/number
during a call
Press Options, scroll New call, press Select, press Find,
enter first letter of the name.
Check voice mail Press and hold OR call your voice mailbox number.
Send a text message Press Menu 01-1. Select Write message.Write the
message. Press Options, scroll to Send, press Select, enter
the recipient’s number, press OK.
Send an E-mail message Press Menu 01-2. Select Write e-mail, enter the
recipient’s address, press OK, enter the subject, press OK,
write the message, press Options, select Send e-mail,
enter the Gateway number, press OK.
Read new message Press Show,then press Select.
Reply to a message Press Options, select Reply, select As message, choose a
reply option, write the reply, press Options, select Send,
then press OK.
Reply to an E-mail messagePress Options, scroll to Reply, press OK, choose As e-
mail, press Select, then follow instructions for sending an
e-mail message.
Send a business card Retrieve a name from the phone book, press Details, press
Options, select Send bus. card, select SMS, enter the
recipient’s number, press OK.
6360.1.book Page 5 Friday, December 7, 2001 5:06 PM

2
[ 6 ]
• MENU SHORTCUTS
01 Messages
01-1 Write message
01-2 Write e-mail
01-3 Chat
01-4 Inbox
01-5 Outbox
01-6 Archive
01-7 Templates
01-8 Erase messages
01-9 Voice messages
01-10 Message settings
2 Call log
2-1 Missed calls
2-2 Received calls
2-3 Dialed calls
2-4 Clear call lists
2-5 Call timers
3Profiles
3-1 Normal
3-2 Silent
3-3 Meeting
3-4 Outdoor
3-5 Pager
4Settings
4-1 Tone settings
4-2 Time settings
4-3 Call settings
4-4 Phone settings
4-5 Accessory settings
4-6 Network services
4-7 Security settings
4-8 Restore factory settings
5Voice
5-1 Voice recorder
5-2 Voice tags
5-3 Voice commands
6Organizer
6-1 Calendar
6-2 To-do list
7 Tools
7-1 Calculator
7-2 Stopwatch
8Games
9Infrared
10 Services
11 Pr e p ai d
• NAMES (PHONE BOOK)
1Find
2Add entry
3Edit name
4Erase
5Add number
6Settings
71-touch dialing
8Voice Tags
9Caller Groups
6360.1.book Page 6 Friday, December 7, 2001 5:06 PM

[ 7 ]
Welcome
2
Observe text conventions
This user guide provides text clues to help make instructions clear and
easy to follow. These clues are called conventions.
Follow graphic clues
This guide uses certain icons (small pictures) to alert you to important
information.
Tip: Provides information about a shortcut or an alternate method
of doing something.
Note: Explains a feature or points out an important concept.
Important: Alerts you to information critical to using a feature
correctly.
Caution: Warns you when you may lose information.
Warning: Helps you avoid personal injury, damage to the phone,
or property damage.
Convention What it means
bold Indicates one of the following items:
• The word or phrase appears on the phone’s
screen.
• Special text such as Notes and Warnings.
bold and blue The word is an address on the World Wide Web.
bold, blue, and
italic
A definition for the word or phrase appears in the terms
list (glossary) near the end of the user guide.
italic Italics indicate emphasis. Pay close attention to any
information in italics.
6360.1.book Page 7 Friday, December 7, 2001 5:06 PM

2
[ 8 ]
Look for updates
From time to time, Nokia updates this user guide to reflect changes or
corrections. The latest version may be available at the Nokia site on the
World Wide Web:
http://www.nokia.com
Also, an interactive user guide is available at:
www.nokiahowto.com
Sign up with a service provider
Before you can take advantage of any of the network services, you must
sign up with a wireless service provider. Your service provider will make
available descriptions of its services and instructions for using them.
Note differences among service providers
Wireless service providers may differ in their support of features. Some
may not support all languages available in your phone. Before you sign up,
make sure a wireless provider supports the features that you need.
• CONTACT NOKIA
When you need help, the Nokia Customer Care department can provide
information about Nokia products. However, you may wish to check the
chapter “Frequently asked questions (FAQ)” on page 131, before calling
the customer care center. Have the phone or accessory handy. Whether
you’re calling about your phone or an accessory, have the equipment with
you when you call. For example, if you’re calling about a headset, please
have it handy.
Have the right information available
We recommend that you have the following information available before
you contact the Nokia Customer Care department:
• The phone’s model number
• Electronic serial number (ESN)
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[ 9 ]
Welcome
2
• Your ZIP code
The serial number (ESN) is on your phone’s label.
Your phone’s label
The label is on the back of your phone (under the battery). It contains
important information about your phone, including the model and serial
numbers.
Please do not remove or deface the label.
Nokia recommends that you note this information on the first page of
this guide.
• CONTACT YOUR SERVICE PROVIDER
Some service providers program a one-key customer support number into
the phone. This number can be useful if you’re having trouble dialing a
number, especially when you’re traveling outside your home area.
This one-key feature might not be available on your system. Contact your
service provider for availability.
Nokia Customer Care Center, USA Customer Interaction
Center, Canada
Nokia Mobile Phones
7725 Woodland Center Boulevard,
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: [phone]
TTY/TDD: 1-800-24-NOKIA (for the
hearing impaired only)
(1-800-246-6542)
Nokia Products Ltd.
601 Westney Rd. South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax: [phone]
6360.1.book Page 9 Friday, December 7, 2001 5:06 PM

3
[ 10 ]
3 Review the basics
An illustrated view of the 6360
FRONT
Display
screen
Selection and
Scroll keys End key
Talk key
Microphone
Earphone
LEFT SIDE
BOTTOM
TOP
Volume
control key
Internal
antenna
Power key
Headset/TTY/Data cable
connector
Charger
IR port
6360.1.book Page 10 Friday, December 7, 2001 5:06 PM