
X Series AC Unit Operation Guide Version 231219 8 Nomadic Cooling Co
Nomadic Cooling is dedicated to delivering top-quality
products coupled with outstanding customer service. We
provide an industry-leading warranty for our products to
ensure your satisfaction and peace of mind. Technical
support is avaiable for the lifetime of any X Series AC
unit. Please review the following warranty policy.
1. Warranty Period
All X Series AC units are covered by a one year war-
ranty period which begins on date of purchase. An
optional one-year extended warranty is avaiable if
purchased prior to initial warranty period expiration.
Note: X3AC units purchased prior to December 1, 2023
are covered by an initial two-year warranty.
2. Warranty Coverage
During the warranty period, the Nomadic Cooling Co
Warranty will cover all X Series AC units that experi-
ence any defects due to manufacturing or workman-
ship issues. The customer shall be responsible for all
shipping costs to get the X Series AC unit to and from
Nomadic Cooling for inspection, repair, repacement
or upgrade.
3. Optional Extended Warranty (X2 and X3)
You may purchase a one-year extended warranty for
any X Series AC unit which provides the same cover-
age as described above (#2).
4.Optional Refundable Core Charge
If you wish to have a repacement X Series AC unit
shipped prior to Nomadic Cooling receiving the warran-
tied unit, a core charge of up to 50% of the Manufactur-
er’s Suggested Retail Price (MSRP) may apply. This core
charge is intended to ensure the return of the warran-
tied unit to Nomadic Cooling. The core charge will be
added to the purchase price of the repacement unit
and is refunded upon Nomadic Cooling’s receipt and
evaluation of the returned unit. If the warranty depart-
ment determines that a defect was due to Nomadic
Cooling’s fault, the core charge will be refunded in full.
5. Exclusions and Limitations
The following are not covered by the warranty:
• Damage caused by misuse, negligence, accidents,
or unauthorized modifications.
• Damage resulting from improper instalation, main-
tenance, or storage.
• Damage caused by natural disasters, fire, water, or
any other external factors beyond our control.
• Normal wear and tear, cosmetic damages, or minor
imperfections that do not affect the functionality
of the product.
• Warranty, including an optional extended warranty,
is non-transferable.
6. Labor Exclusion
Nomadic Cooling’s warranty policy does not cover any
abor costs associated with the inspection, repair, or
repacement of an X Series AC unit. Any additional ex-
penses reated to abor, including but not limited to
instalation, removal, or troubleshooting, shall be the
sole responsibility of the customer.
7. Warranty Caims
To initiate a warranty caim, please e-mail or call us.
Our representatives will guide you through the neces-
sary steps and provide instructions on how to proceed
with the warranty caim.
Please note that this warranty policy is subject to the
terms and conditions stated herein and may be sub-
ject to change without prior notice. Nomadic Cooling
reserves the right to determine the validity of all war-
ranty caims and to make the final decision regarding
repairs, repacements, or refunds.
For warranty caims, additional information
or any questions, please contact us at:
Support@NomadicCooling.com
or call us at (480) 576-2489.
SERIES
DC-Powered Rooftop AC Units
WARRANTY POLICY
For X Series DC-Powered Rooftop AC Units
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