NORSTAR ADMINISTRATIVE TRAINING
VOICE MAIL
To Log Into The Administration: To Change A Mailbox:
Mailbox: 1. Log into the administrator mailbox as stated
1. Dial Feature 983 above
2. Enter our log 1020000 (3DN), 120000 (2DN) 2. Choose Mbox
3. Press the OK softke 3. Choose Change
4. Enter the MB number ou need to change
To Create A Mailbox: 5. Hit next until ou see the item ou need to
1. Log into the administrator mailbox as stated change
above 6. Select change
2. Select MBOX 7. Enter the new value
3. Select ADD 8. Select ok and then next to save the changes
4. Mailbox: Enter mailbox number (usuall 9. Hit release
same as extension)
5. T pe: Subscriber and OK To Change Mailbox Passwords:
6. Ext: Generall the same number as the 1. Log into the Administrator mailbox as stated
mailbox (enter “*” if this is a guest mailbox) above (Feature 983)
7. Service Class: 1 and OK 2. Select Mbox (For BCM – 737662, ok, 266344)
8. Name: Enter the name using the dial pad, 3. Select Change
last name first. Press ##to enter a comma 4. Mailbox: Enter the mailbox number ou need
Press # to move to the next character to change
9. Director : Yes 5. Password: Select Reset
10. Message Waiting: Yes 6. Press Release
11. Outdial: Pool, Enter 1 and OK
The new password will be 0000
12. Accept: 1, OK
13. Alt1 ext; None To Create Group Lists:
14. Xfers: Blind 1. Log into the administrator mailbox as stated
above
To Delete A Mailbox: 2. Select Other softke
1. Log into the administrator mailbox as stated 3. Select Glist softke
above 4. Select Add softke
2. Choose Mbox 5. Document the group number assigned
3. Chose Delete 6. Enter OK softke
4. Enter the mailbox number that ou would 7. Record Group Name then press OK softke
like to delete 8. Enter the name of the group using the dial pad
5. Select Delete 9. Select OK softke
10. Add the members mailboxes as needed
To Change or Delete Group Lists:
1. Log into the administrator mailbox as stated
2. Select Other softke
3. Select Glist softke
4. Select Change or Delete softke
