Norstar Compact 616 DR5 Assembly instructions

This equipment generates, uses, and can radiate radio
frequency
energy. If not installed and used in
accordance
with the instruction manual, it may cause
interference to radio communications. It has been tested
and found to comply with the limits for
a Class
A
computing device pursuant to Part 15 of the FCC
Rules,
which are designed to provide reasonable protection
against such interference when operated in a
commercial environment. Operation of this equipment in
a residential area is likely to cause interference, in which
case the user, at his own expense, will be required to
take whatever measures may be required to correct the
interference. Each
Norstar
Key Telephone System is
assigned an FCC Registration Number and a Ringer
Equivalence designation. The number and designation
are printed on the Key Service Unit (KSU) label on the
front of the unit inside the door.
Registration
The
Norstar
Key Telephone System is registered with the FCC
based upon compliance with Part 68 of its rules. Connection of
the
Norstar
Key Telephone System to the nationwide
telecommunications network is made through a standard network
interface jack that you can order from your telephone company.
Jacks for this type of customer-provided equipment will not be
provided on party lines or coin lines.
Interconnect
Norstar Compact equipment meets all applicable requirements of
both the Canadian Department of Communications CS-03 and
US Federal Commission FCC part 68 and has been registered
under files DOC 3322492A and FCC
AB67UJ-17156-KF-E
(key system) and
AB67U.1-17TW-MF-~
(Hybrid
System)

II
/
negulattons
Ringer Equivalence Number (REN) __
_
(
:
,,’
The FCC Registration Label, on the inside of the door on the
front of the Key Service Unit (KSU),
incfudes
the Ringer
Equivalence Number (REN). This number shows the electrical
load that your
Norstar
KSU requires from your telephone line. If
the KSU requires more electrical current than your telephone
company’s central office equipment can provide, your telephones
may
not ring and you may have difficulty dialing telephone
numbers.
Call the telephone company
to find out the total REN allowed for
your telephone line(s).
Hearing Aid Compatibility
Norstar telephones are HearingAid compatible, as defined in
Section 68.316 of Part 68 FCC Rules.
Electromagnetic compatibility (EMC)
Radiated emissions
Norstar Compact equipment meets all FCC part 15, class A
radiated emissions requirements.
.
Conducted emissions
Norstar Compact equipment meets all FCC part 15, class A
-
conducted emissions requirements.
Safety
Norstar Compact equipment meets all applicable requirements of
both the Canadian Standards Association C22.2 No. 0.7 Ml 985
and US Underwriter’s Laboratory UL-1459, issue 1, and has
been registered under files CSA
LR58855-12
and
UL El 15515
88NK16650.
Compact
OR5
Installer Guide

Regulations
/
iii
Telephone Company Registration
It is usually
.not
necessary to call the telephone company with
information on the equipment before connecting the
Norstar
Key
Telephone System Key Service Unit (KSU) to the telephone
network but, if the telephone company requires this information,
provide the following:
-
-
-
-
-
-
Telephone number(s) to which the Key Service Unit (KSU)
will be connected.
FCC Registration Number (on label affixed to KSU, inside
the door).
Ringer Equivalence Number (on label affixed to KSU, inside
the door).
USOC Jack
RJ-21 X
Service Order Code (SOC) 9.0 F
Facility Interface Code
(FiC)O2LS2
Use of a Music source
In accordance with U.S. Copyright Law, a license may be
required from the American Society of Composers, Authors and
Publishers, or similar organization if Radio or TV broadcasts are
transmitted through the Music On Hold or Background Music
features of this telecommunication system.
Northern Telecom Inc. hereby disclaims any liability arising out of
the failure to obtain such a license.
This digital apparatus does not exceed the Class A limits for
radio noise emissions from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of
Communications.

iv
/
Regulations
----
Rights of the
Tekphone
Company
If the system is determined to be causing harm to the telephone
network, the telephone company may discontinue your service
temporarily. If possible, the telephone company will notify you in
advance. If advance notice is not practical, you will be notified as
soon as possible. You will be given the opportunity to correct the
situation and you will be informed of your right to file a complaint
to the FCC. Your telephone company may make changes in its
facilities, equipment, operations or procedures that could affect
the proper functioning of your system. If it does this, you will be
notified in advance to give you the opportunity to maintain
uninterrupted telephone service.
In the event of an equipment malfunction, all repairs will be
performed by Northern Telecom Inc. or by one of its authorized
dealers.
Address of a repair facility
USA
I
Canada
Northern Teiecom Inc.
Product Service Center
640
Massman
Drive
Nashville, TN
37210
Attn.
RA#
Northern Telecom
Canada Ltd.
Customer Service Dept.
914
12345
Boul
Albert Hudon
Montkal-Nord,
Quebec
HlG
3Ll
Compact
DR5
Installer Guide

‘,
‘i
,
Preparation
Installing the KSU
External lines and internal wiring
Internal wiring chart
Installing
the Emergency Telephone
Testing the Emergency Telephone
Installing the Norstar telephones
Installing a wall-mounted telephone
Installing optional equipment
Auxiliary Ringer (Customer Supplied)
External Music source
(Customer Supplied)
External Paging (Customer Supplied)
Powering up the KSU
Programming
Programming overview
System Startup overview
Entering System Startup
Choosing the system template
Configuration Overview
T&Line
Data
Line Access
Call Handling
Miscellaneous
System Data
Using Set Copy
.’
Troubleshooting
Testing the lines and phones
Analog Terminal Adapter
(ATA)
trouble
Auxiliary Ringer trouble
Call Identification Interface
Dial tone absent (on external lines)
External Paging trouble
KSU down
Music on Hold/Background Music trouble
Telephone dead
1
3
4
5
6
6
7
8
9
9
9
IO
10
11
11
16
I?
18
19
21
24
27
30
33
38
39
39
40
40
42
42
42
43
44
44

vi
/
Contents
Finishihg
up
Applying the button labels
For the customer
For the System
Coordinator
In the KSU pocket
Personal programming
Call Dispiay sewices
4s
45
45
45
45
46
46
Compact
DR5
Installer Guide

:
I
‘:
Check the
Jocation
where the Norstar system modules, the
telephones, and auxiliary equipment are to be installed.
KSlJ
Location requirements
-
Clean, dry, and well-ventilated
-
Temperature:
0°C
to
50°C
(32OF
to 122°F)
-
Humidity: 5% to
95%,
non-condensing
-
Location: at least 4 m (13.1 ft) from equipment such as
photocopiers, electrical motors, and other equipment that
can produce electromagnetic, radio frequency, and
electrostatic interference.
Mounting requirements
If a smooth surface is not available, cut a backboard large
enough to accommodate the system modules and the
distribution panel.
Chart 1
-
KSU
dimensions and required clearances.
Dimension
Measurtiment
Length
Width
55.6
cm
(21.9 in)
35.6
cm
(14 in)
Height
Weight
Clearance (front)
a.7
cm
5.25
kg
lm
(3.4
in)
(11.6 lb)
(39.4 in)
Clearance (top)
Clearance (bottom)
30
cm
30cm
(ii.8 in)
(11 .a
in)

2
/
Preparation
.--Equipment for mounting the modules
-
screwdriver, diagonal cutters, pliers, connecting tool, pencil,
level (optional)
-
three
5mm
(#I
0) wood screws, 38.mm (1
%-in)
long
-
190mm
(%-in)
thick wooden backboard (if necessary)
,_
;,
Internal wiring requirements
All
new or existing wiring must meet the following specifications:
-
one twisted pair per telephone
-
a dc loop resistance less than 59
R
-
cable length (0.5 mm or 24 AWG) not to exceed 305 m
(1000 ft)
-
us&
of a
Norstar
Auxiliary Power Supply (SAPS) to extend
the loop up to 790 m if the cable is longer than 305 m
(1000 ft)
-
no bridge taps
Electrical requirements
-
Non-switched outlet
-
ac outlet located not more than 1.5 m (4.9
ft)
from the Key
Service Unit (KSU).
-
For 11 OV product: dedicated 11 O-V ac nominal,
50/60-Hz,
15-A minimum service with third wire ground
-
For 220V product: dedicated
220-
to 240-V ac nominal,
50/60-Hz, 15-A minimum service with third wire ground
WARNING
The ac
.otitlet
must be equipped with a third wire ground
to avoid electromagnetic interference.
Norstar as an OPX
Norstar can be used as
an
off premise extension (OPX) from
a
PBX. In order
to support this applicaiton, the OPX lines must be
engineered not to exceed 7
dB
total loop loss from the serving
central
offfice
to the demarcation point at the
Norstar
KSU.
Compact
DR5
Installer Guide

2.
3.
4.
5.
6.
7.
8.
(3.9
in) of clearance on its left-hand side, and at least
5
cm (2 in) of clearance on its right-hand side (viewed
from the front of the KSU).
Unpack the KSU and inspect it
for damage:
Before installing the KSU, open
the KSU door 90”. Applying
upward pressure, lift the door
from its hinges.
Figure 1
-
Mounting the
KSU
I
Do not turn the power ON to
the
KSlJ.
Screw the top mounting screw
half-way into the backboard.
Hang the KSU
verticaily
on the
top mounting screw (Figure 1).
Figure 2
-
Inserting the
Make sure the KSU is level.
Install the bottom and right-hand
side screws. Tighten all screws.
Following the instructions on the
label, install the Software
Cartridge (Figure 2).
4
.
&Ware
Cartridge
-

4
/
Installing the
KSlJ
--
:
External
Ijnes~:,
atid
,internal
wiring
.;
”
-
Conn&ting
&tern4
lines
-;
‘_‘,
1.
Cross-connect the external lines from the distribution panel
directly to the modular jacks located on the left side of the
KSU. Line 1 is connected to the bottom jack. (Each jack is
identified with its
line,number.)
2.
Route the line cords on the KSU (Figure 3).
Connecting internal wiring
1.
Plug the
25pair
cable into the KSU (Figure
4).
2.
Route the cable to the distribution panel.
3.
Connect the wires to the appropriate pins on the internal
distribution block. (For details see Chart 2
-
Internal
Wiring.)
4.
Cross-connect the internal wires to the corresponding pins
on the internal distribution block.
5.
Connect the
Norstar
telephones to your internal wiring loop.
A pair of wires is required for each internal telephone. (See
Chart 2
-
Internal Wiring.)
Figure 3
-
Routing the
line cords
Figure 4
-
Plugging in the
25-pair cable
Compact
OR5
Installer Guide

Installing the KSU
/
5
Internal wiring chart
Chart
2
7
Internal Wiring:
S-Pin
Distribution Block
Pin
Wire Color
Service Telephone, Port
(Defaults)
26
while-Blue T
(21)
1
1
Blue-white
R
27
while-orange T
w
2
2Orange-White
R
26 White-Green
T(23)
3
3Green-White
R
29
While-Brown T
(24)
4
4
&own-White
R
30 lNttlwSlate
(25)
5
5
Slate-While
ii
31
Red-Blue
T
(26)
6
6
Blue-Red R
32
Red-orange
T
(27)
7
7Orangeded
R
33
Red-Green T
(26)
6
6
Greenaed
R
34
Red-8nwnr
T
m
9
9&owt-Red
R
35
Red-Slate
T
w
10
10 S&W-Red R
36
ekk-mJe
T
(31)
11
11
Blue-Black
R
37
Black-orallge
T
w
12
12
oranoe-Bl=f(
A
z-
-’
8laclt-Green
T
cw
13
GfWt-BhCk
R
39 Black-mwll
T
(34)
14
14
Browt-aacl( R
40
Slack-Slate
T
(W
15
15 slare-eladc R
41
Ye&w-Blue
T
(=I
16
16
BI~YMOW
A
42
Yellow-Orange Spare
17 Orange-Yellow
Spa-
43
Yellow-Green
spa=
16 Green-Yellow
spa=
44
YdOW-6~
spare
19 f&OWl-YelbW Spare
45
Yellow-Slate Spare
20 SlawYellow
SFMm
46
Vi-Blue
Spare
21
Blue-Vikt
Spare
47
Violet-Orange External Paging
22 OfaIl@?-Vikt
(audio signal)
46 ViIet-Green
N/O External Paging
23
Green-Violet Common (relay contact)
49
Violet-Brown
N/O
Auxiliity
Ringer
24
Brown-Viola!
Common (relay contact)
50
Violet-Slate Music
External
Music
25
Slate-Violet
Ground (audio signal)
Note:
T and
R
are symbolic representations of the telephone
connections and should not be confused with Tip
&
Ring.
Telephone connections are non-polarized.

6
/
Installing the KSU
Installing the Emergency Telephone
An optional Emergency Telephone (ET) automatically connects
to Line 1 when the power fails or when power to the KSU is
disconnected.
Note: Use only a standard
500/2500
single-line telephone for
this purpose.
Installation Procedure
1.
Connect the customer
supplied Emergency Telephone to the
Emergency Telephone
(ET) jack on the lower right hand
comer of the KSU panel.
2.
Label the telephone: “Emergency Telephone Only. This
telephone functions only when AC power to the telephone
system is turned OFF.”
Testing the Emergency Telephone
-6
The Emergency Telephone must be tested with the KSU power
OFF.
1.
Pick up the
Emergency
Telephone receiver.
If you hear a dial tone, both the Emergency Telephone and
Line 1 are functioning property.
OR
If you hear no dial tone, check tine 1. Unplug the
Emergency Telephone and connect it directly to Line
1
on
the distribution block
2.
If you still do not hear a dial tone, check
the line
connections
and operation
of the Emergency Telephone.
3.
If the previous steps have been verified and there is still no
dial tone at
the Emergency Telephone, replace the KSU.
4.
Repeat
the
Emergency Telephone test.
Compact
DR5
Installer Guide

1. Connect the receiver cord
to’
the
-,
telephone modular jack (indicated by the
symbol at right). Route the cord through
the appropriate cord guide in the base of
the telephone.
2.
Connect the line cord into the telephone
line modular jack (indicated by the
symbol at right). Route the cord through
cl
the appropriate cord guide.
3.
Connect the other end of the line cord into the modular jack
wired from the distribution panel.
4.
When the telephone is connected to the KSU, the telephone
display and indicators flash briefly while the telephone
initializes. The telephone is operational when the display
shows the
defautt
time and date.
Norstar telephones cannot be used as off-premise extensions
(OPX). For OPX applications, use the Norstar Analog Terminal
Adapter
(ATA)
and a single line telephone. (See the ATA
installation card for details.)
CAUTION
Never install or remove the Software Cartridge when the
KSU power is ON.

1.
8
/
installing the
Norstar
telephones
Installing a wall-mounted telephone
2.
3.
4.
5.
Remove the beveled wall-mounting
base from the back of the telephone.
Grip the telephone, and with your
thumbs, push on the wide edge of the
base to pop it out from the telephone.
Remove the receiver clip from the
wall-mounting base. Install the clip in
the forward lip “of the receiver rest.
Use a screwdriver or similar tool to
remove the center knock-out panel in
the wall-mounting base.
Screw the base to the wall (thin end
up) so that the wall jack projects
through the knock-out.
Connect one end of the line cord to the
telephone line jack (indicated by the
symbol below).
6.
7.
Route the line cord through the
appropriate cord guide in the bottom of
the telephone.
Connect the other end of the line cord
to the wall jack. Store any spare cord
neatly in the base of the telephone and
mount the telephone on the base.
WARNING
If the telephone line is supported with auxiliary power,
the power source must be a Class 2 power source that
is UL and CSA Listed.
Compact
OR5
Installer Guide

:
‘,
:
Note:
Optional equipment must meet with local regulatory
approval standards.
Auxiliary
Ringer
(Customer Supplied)
The
Norstar
KSU provides a control contact to operate an
external ringer. It does not provide ring current or DC voltage.
The ringer relay contacts must
not,draw
more than 50
mA
from a
30 Vdc source.
1.
Follow the manufacturer’s installation instructions.
2.
Connect the Auxiliary Ringer generator to the
50-pin
distribution block as shown in Chart 2
-
Internal Wiring.
External Music source
(Customer Supplied)
This equipment provides music for the Music on Hold and
Background Music features. These features must be enabled
through Configuration (see the Programming section in this
Guide). Refer to the Compact
DR5
System
Coo&n&or
Guide
and Compact
DR5
Programming Record for more information.
The music source can be any approved low-power output device
(such as a radio) with a high-impedance earphone jack. The
recommended KSU input level is 1 Vrms across an input
impedance of 3300
a.
CAUTION
To avoid damage to audio equipment, ensure that the
polarity of the audio input is correct according to the
I
!
KSU internal wiring chart.
1.
Connect the music source and ground to the 50-pin
distribution block as shown in Chart 2
-
Internal Wiring.
2.
Activate the Music on Hold or Background Music feature and
adjust the volume at the music source to a comfortable level.

IO
!
Installing optional equipment
-.,--
^I_
,
,
“,lf
‘,
Note:,
Background
Musicvolume
foJl
each
telephone
can also
be controlled at the telephone:
’
External
Paging
(Customer Supplied)
_,
The paging system uses the speakers on Norstar telephones
and can also be used with external loudspeakers provided by the
customer. The paging output from the Norstar KSU is 775
mVrms
across an input impedance of 600
R.
1.
Follow the manufacturer’s installation instructions.
2.
Connect the paging system audio input to the
50-pin
distribution block as shown in Chart 2
-
Internal Wiring.
3.
Connect the paging relay (max. rating: 30 Vdc
@
50
mA)
to
the
50-pin
distribution block as shown in Chart 2
-
Internal
Wiring.
Note:
Norstar
external paging does not support talk-back
paging equipment unless an external line port is used.
Powering up the KSU
1.
Power ON the KSU by plugging in the power cord. The red’
power LED on the KSU should turn ON.
.
.
2.
If the red LED does not
turn
ON, verify that there is power at
the ac outlet.
OR
if there is power at the ac outlet, replace the KSU.
Note:
Re-install the KSU door once the system is operational.
Compact
DR5
Installer Guide

Programming a newly installed
Norstar
system involves the
completion of the following programming steps:’
:
-
System Startup
’
-
Configuration
-
General Administration
,‘;
Programming overview
System Startup
System Startup is performed only when the system is first
installed. System Startup allows
you to
seIect
one of three
programming templates: Square, Hybrid, or PBX. Each template
initializes all of the programming data to system wide defaults.
Configuration
Allows programming of basic line and telephone characteristics.
Configuration code: This code gives
access to:
FL
Conf
isuration
B. General admin
c. set COPY
D.
System
Uersion
General Administration
Allows the customization of the system at installation and on an
ongoing basis. (See the Compact
DRY
System Coordinator
Guide for details on Administration programming.)
/Vote:
B.
General admin is accessible through the
Configuration code. For System Coordinators,
Administration programming can only be accessed by
using an Administration code. An optional password may
be used after entering the Administration code.

12
/
Programming
Set Copy
This feature is
used
to copy
ail
of
th8
system programming
(Configuration and Administration) from on8
telephone
to
another.
Persona+
programming on individual teiephones can
also
be
copied, but system-level programming will
be
copied
along with it. Copy appears on
th8
display as
C,
Set COPY
and is
aCC8SSibl8
by using
th8
Configuration code.
System Version
System Version
allows
you to not8
th8
version numbers of the
software in the System Processor
(SP)
software, residing in the
Feature Cartridge.
Version numbers can be used to determine whether you have
the latest software release, and to trace a software fault if on8
occurs.
For
instance:
-
SP
version numbers can indicate a Software Cartridge
incompatibility.
-
SP
and telephone version numbers can indicate a
telephone
’
versionincompatibility.
-
SP
and functional terminal version numbers can indicate a
functional terminal incompatibility.
To
check the version number, start with the display showing
IL
System
Version:
1. Press
VI.
The display shows the version number of the
SP.
2.
Writ8 the
SP
version number on the appropriate
Maintenance record.
Compact
DR5
Installer Guide

Programming
/
13
Chart 3
-
Programming Overview
[ZZZ?ZZYl
5.
Cambilities
s
6. Service Modes
The
Norstar
M7100,
M7208,
M7310
and M7324 Telephones can
be used with the Compact
DR5
system. Programming is done
with an M7208, M7310, or M7324 Telephone. as shown on the
following page.
Table of contents
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