Nortel Integrated Conference Bridge User manual

Nortel Networks Communication Server 1000
Nortel Networks Integrated Conference
Bridge
User Guide
Title page

Revision history
3
Revision history
July 2004
Standard 1.00. This document is issued to support Nortel
Networks Integrated Conference Bridge Release 4.0.

Revision history
4

Contents
5
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
User levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Integrated Conference Bridge interfaces . . . . . . . . . . . . . . . . . 9
Browser User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Accessing the BUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Preparing to use the BUI . . . . . . . . . . . . . . . . . . . . . . . . . 11
Logging in to the BUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing the user password . . . . . . . . . . . . . . . . . . . . . . 13
Conference List window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Title frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Scheduling a one-time conference . . . . . . . . . . . . . . . . . . . . . 17
Scheduling a new one-time conference . . . . . . . . . . . . . . 17
Scheduling a one-time conference by copying and
reconfiguring a conference . . . . . . . . . . . . . . . . . . . . . . . . 26
Scheduling a recurrent conference . . . . . . . . . . . . . . . . . . . . . 27
Scheduling a new recurring conference . . . . . . . . . . . . . . 28
Scheduling a recurring conference by copying and
reconfiguring a conference . . . . . . . . . . . . . . . . . . . . . . . . 30
Editing a conference (one-time or recurring) . . . . . . . . . . . . . 31
Deleting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Managing a conference in progress . . . . . . . . . . . . . . . . . . . . 34
Tasks for managing a conference . . . . . . . . . . . . . . . . . . 34
Dual-card meeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Conference Call Manager window . . . . . . . . . . . . . . . . . . 36
Managing the conference . . . . . . . . . . . . . . . . . . . . . . . . . 39
Changing the status of the chairperson . . . . . . . . . . . . . . 42
Managing the status of all participants . . . . . . . . . . . . . . . 44
Managing the status of individual participants . . . . . . . . . 45

Contents
6
Microsoft Outlook User Interface . . . . . . . . . . . . . . . . . . . . 48
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Microsoft Outlook settings . . . . . . . . . . . . . . . . . . . . . . . . 48
ICB form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
ICB files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Publishing the ICB files . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Adding the ICB form as the default Calendar form . . . . . 52
Removing ICB files from the Personal Forms Library . . . 53
Resetting the default Calendar form for Microsoft Outlook 54
Upgrading the ICB form . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Clearing the Microsoft Outlook forms cache . . . . . . . . . . 55
ICB form errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Logging in to ICB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Changing the ICB password . . . . . . . . . . . . . . . . . . . . . . 58
Adding access to a different ICB card . . . . . . . . . . . . . . . 59
Renaming an ICB card . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Scheduling a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Scheduling a new conference . . . . . . . . . . . . . . . . . . . . . 61
Modifying a past conference to start in the future . . . . . . 66
Editing a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Editing a conference before it begins . . . . . . . . . . . . . . . . 67
Editing a conference while it is in progress . . . . . . . . . . . 69
Deleting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Telephone User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Scheduling a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Acquiring and releasing chairperson control . . . . . . . . . . . . . 74
Using the TUI commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Using the chairperson TUI commands . . . . . . . . . . . . . . . 75

Contents
7
Using the participant TUI commands . . . . . . . . . . . . . . . . 75
Adjusting audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Recording a conference-specific greeting . . . . . . . . . . . . . . . 77
Creating an “ad hoc” conference . . . . . . . . . . . . . . . . . . . . . . 77
TUI command summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Chairperson commands . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Participant commands . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Contents
8

Introduction
9
Introduction
Nortel Networks Integrated Conference Bridge allows users to schedule
and administer multiple, simultaneous conferences using a web,
telephone, or Microsoft® Outlook® user interface.
User levels
Nortel Networks Integrated Conference Bridge (ICB) supports the
following four user levels:
•Administrator —An administrator can set up the ICB card, add one
or more users (including super users), and delete one or more users.
•Super user — A super user can view and change any conference
scheduled on the ICB.
•Executive user — An executive user can create and modify their
own conferences. An executive user can also view any conference
scheduled on the ICB.
•Regular user — A regular user can create and modify their own
conferences. A regular user cannot view or change the conferences
of others.
This document describes ICB operations for the super user, executive
user, and regular user levels. Administrator operations are described in
Nortel Networks Integrated Conference Bridge Administrator Guide.
Integrated Conference Bridge interfaces
A conference can be configured on the Nortel Networks Integrated
Conference Bridge (ICB) system in the following ways:
• Use the Browser User Interface.
• Use the Microsoft Outlook User Interface.
• Use the Telephone User Interface.

Introduction
10
Browser User Interface
The ICB Browser User Interface (BUI) offers one set of configuration
options for administrators and a second set for other users.
• For information about BUI options for administrators, refer to Nortel
Networks Integrated Conference Bridge Administrator Guide.
• For information about BUI options for non-administrators, see
“Browser User Interface” on page 11.
Microsoft Outlook User Interface
The Microsoft Outlook User Interface enables users to schedule and
manage ICB conferences. The interface includes a subset of the options
available in the BUI.
• For information about Microsoft Outlook User Interface options for
administrators, refer to Nortel Networks Integrated Conference Bridge
Administrator Guide.
• For information about Microsoft Outlook User Interface options for
non-administrators, see “Microsoft Outlook User Interface” on
page 48.
Telephone User Interface
The ICB Telephone User Interface (TUI) lets administrators and other
users enter commands on a telephone keypad to configure conferences.
• For information about TUI options for administrators, refer to Nortel
Networks Integrated Conference Bridge Administrator Guide.
• For information about TUI options for non-administrators, see
“Telephone User Interface” on page 71.