Nortel Meridian 1 Succession 1000 Operating and installation instructions

Meridian 1
Succession 1000
Succession 1000M
Succession 3.0 Software
Internet Terminals
Description
Document Number: 553-3001-368
Document Release: Standard 1.00
Date: October 2003
Year Publish FCC TM
Copyright © 2003 Nortel Networks
All Rights Reserved
Produced in Canada
Information is subject to change without notice. Nortel Networks reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant. This equipment has been tested
and found to comply with the limits of a Class A digital device pursuant to Part 15 of the FCC rules and the radio
interference regulations of Industry Canada. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at their own expense.
SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.
Title page

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Internet Terminals Description
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Revision history
October 2003
Standard 1.00. This document is a new NTP for Succession 3.0 Software. It
was created to support a restructuring of the Documentation Library. This
document contains information previously contained in the following legacy
document, now retired: Internet Terminals Description (553-3001-217).

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553-3001-368 Standard 1.00 October 2003

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Internet Terminals Description
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Contents
About this document . . . . . . . . . . . . . . . . . . . . . . . 9
Subject .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Applicable systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Conventions .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Related information .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
i2002 Internet Telephone . . . . . . . . . . . . . . . . . . . . 15
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Supported features .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Features not currently supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Display characteristics .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Key number assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Dedicated keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Package components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Startup sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
First-time installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power cycle description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Reinstalling an i2002 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . 39
Replacing an i2002 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . 40

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553-3001-368 Standard 1.00 October 2003
Removing an i2002 Internet Telephone from service . . . . . . . . . . . . . 41
i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . 43
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Supported features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Features not currently supported .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Display characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Key number assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Dedicated keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Package components .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Before you begin .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Startup sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
First-time installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Power cycle description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Reinstalling an i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . 70
Replacing an i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . . . . . 71
Removing an i2004 Internet Telephone from service . . . . . . . . . . . . . 72
i2050 Software Phone . . . . . . . . . . . . . . . . . . . . . . 73
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Configuration utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Running the i2050 Software Phone for the first time . . . . . . . . . . . . . . 130
Changing the TN of an existing i2050 Software Phone . . . . . . . . . . . . 131

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Internet Terminals Description
Removing an i2050 Software Phone from service . . . . . . . . . . . . . . . . 131
Configure programmable line
(DN)/feature key labels . . . . . . . . . . . . . . . . . . . . . . 133
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Language considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Changing feature key labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
802.1Q description . . . . . . . . . . . . . . . . . . . . . . . . . 139
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Protocol standard .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
i2002 and i2004 Internet Telephone support .. . . . . . . . . . . . . . . . . . . . 141
i2050 Software Phone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Three-port switch support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
VLAN IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Corporate Directory . . . . . . . . . . . . . . . . . . . . . . . . 145
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Operation .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Special characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Corporate Directory views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Call Server configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Call Server memory usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Internet Telephone maintenance and diagnostics 153
Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

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Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Maintenance and diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Lamp audit and keep-alive function . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Internet Telephone Virtual Office . . . . . . . . . . . . . 159
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Feature interactions .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Feature packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Feature implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Feature operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Emergency Services for Virtual Office . . . . . . . . . 173
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Feature interactions .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Feature packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Feature implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Feature operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

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Internet Terminals Description
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About this document
This document is a global document. Contact your system supplier or your
Nortel Networks representative to verify that the hardware and software
described is supported in your area.
Subject
This document describes the i2002 and i2004 Internet Telephones and the
i2050 Software Phone. It also describes the Internet Telephone Virtual Office
and Emergency Services for Virtual Office features.
Note on legacy products and releases
This NTP contains information about systems, components, and features that
are compatible with Succession 3.0 Software and IP Line 3.1 Software. For
more information on legacy products and releases, click the
Technical Documentation link under Support on the Nortel Networks
home page:
http://www.nortelnetworks.com/
Applicable systems
This document applies to the following systems:
• Meridian 1 Option 11C Chassis
• Meridian 1 Option 11C Cabinet
• Meridian 1 Option 51C
• Meridian 1 Option 61
• Meridian 1 Option 61C

Page 10 of 184 About this document
553-3001-368 Standard 1.00 October 2003
• Meridian 1 Option 61C CP PII
• Meridian 1 Option 81
• Meridian 1 Option 81C
• Meridian 1 Option 81C CP PII
• Succession 1000
• Succession 1000M Chassis
• Succession 1000M Cabinet
• Succession 1000M Half Group
• Succession 1000M Single Group
• Succession 1000M Multi Group
Note that memory upgrades may be required to run Succession 3.0 Software
on CP3 or CP4 systems (Options 51C, 61, 61C, 81, 81C).
System migration
When particular Meridian 1 systems are upgraded to run Succession 3.0
Software and configured to include a Succession Signaling Server, they
become Succession 1000M systems. Table 1 lists each Meridian 1 system
that supports an upgrade path to a Succession 1000M system.
Table 1
Meridian 1 systems to Succession 1000M systems (Part 1 of 2)
This Meridian 1 system...
Maps to this
Succession 1000M system
Meridian 1 Option 11C Chassis Succession 1000M Chassis
Meridian 1 Option 11C Cabinet Succession 1000M Cabinet
Meridian 1 Option 51C Succession 1000M Half Group
Meridian 1 Option 61 Succession 1000M Single Group
Meridian 1 Option 61C Succession 1000M Single Group
Meridian 1 Option 61C CP PII Succession 1000M Single Group