Nortel 201i Manual

Nortel CallPilot
201iServerHardwareInstallation
ATTENTION
Clicking on a PDF hyperlink takes you to the appropriate page. If necessary,
scroll up or down the page to see the beginning of the referenced section.
NN44200-301
.

Document status: Standard
Document version: 01.01
Document date: 15 February 2007
Copyright © 2007, Nortel Networks
All Rights Reserved.
Sourced in Canada
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented without
express or implied warranty. Users must take full responsibility for their applications of any products specified in this
document. The information in this document is proprietary to Nortel Networks.
The process of transmitting data and call messaging between the CallPilot server and the switch or system is
proprietary to Nortel Networks. Any other use of the data and the transmission process is a violation of the user
license unless specifically authorized in writing by Nortel Networks prior to such use. Violations of the license by
alternative usage of any portion of this process or the related hardware constitutes grounds for an immediate
termination of the license and Nortel Networks reserves the right to seek all allowable remedies for such breach.
Trademarks
*Nortel, the Nortel logo, the Globemark, and Unified Networks, BNR, CallPilot, DMS, DMS-100, DMS-250,
DMS-MTX, DMS-SCP, DPN, Dualmode, Helmsman, IVR, MAP, Meridian, Meridian 1, Meridian Link, Meridian
Mail, Norstar, SL-1, SL-100, Communication Server 1000, Supernode, Contact Center, Telesis, and Unity are
trademarks of Nortel Networks.
3COM is a trademark of 3Com Corporation.
ADOBE is a trademark of Adobe Systems Incorporated.
ATLAS is a trademark of Quantum Corporation.
BLACKBERRY is a trademark of Research in Motion Limited.
CRYSTAL REPORTS is a trademark of Seagate Software Inc.
EUDORA and QUALCOMM are trademarks of Qualcomm, Inc.
ETRUST and INOCULATEIT are trademarks of Computer Associates Think Inc.
DIRECTX, EXCHANGE.NET, FRONTPAGE, INTERNET EXPLORER, LINKEXCHANGE, MICROSOFT,
MICROSOFT EXCHANGE SERVER, MS-DOS, NETMEETING, OUTLOOK, POWERPOINT, VISUAL STUDIO,
WINDOWS, WINDOWS MEDIA, WINDOWS NT, and WINDOWS SERVER are trademarks of Microsoft Corporation.
GROUPWISE and NOVELL are trademarks of Novell Inc.
INTEL is a trademark of Intel Corporation.
LOGITECH is a trademark of Logitech, Inc.
MACAFEE and NETSHIELD are trademarks of McAfee Associates, Inc.
MYLEX is a trademark of Mylex Corporation.
NETSCAPE COMMUNICATOR is a trademark of Netscape Communications Corporation.
NOTES is a trademark of Lotus Development Corporation.
NORTON ANTIVIRUS and PCANYWHERE are trademarks of Symantec Corporation.

QUICKTIME is a trademark of Apple Computer, Inc.
RADISYS is a trademark of Radisys Corporation.
ROLM is a trademark of Siemens ROLM Communications Inc.
SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA.
SONY is a trademark of Sony Corporation.
SYBASE is a trademark of Sybase, Inc.
TEAC is a trademark of TEAC Corporation.
US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are trademarks of US Robotics.
WINZIP is a trademark of Nico Mark Computing, Inc.
XEON is a trademark of Intel, Inc.
All other trademarks and registered trademarks are the property of their respective owners.
Information for Japan
Japan VCCI Statement
The following applies to server models 1005r, 703t, 201i, and 1002rp:
This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information
Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in
which case, the user may be required to take corrective action.

5
Publication History
February 2007
CallPilot 5.0, Standard 01.01 of the CallPilot 201i Server Hardware
Installation guide is issued for general release.
Nortel CallPilot
201i Server Hardware Installation
NN44200-301 01.01 Standard
5.0 15 February 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
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6Publication History
Nortel CallPilot
201i Server Hardware Installation
NN44200-301 01.01 Standard
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Copyright © 2007, Nortel Networks Nortel Networks Confidential
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7
Contents
Chapter 1 How to get help 9
Chapter 2 About the 201i server 11
201i server description 11
Reference Documents 11
Network connectivity 18
Peripheral connectivity 22
Chapter 3 Preparing for installation 27
Installation overview 27
Unpacking and inspecting the 201i server 31
Switch and network requirements 33
Chapter 4 Installing the 201i server in a large Meridian 1
system 37
Overview 37
Repositioning the secondary backplane connector 39
Installing the 201i server in the large Meridian 1 switch 42
Removing the backplane (tip and ring) cables 43
Installing the NTRH3501 backplane cable 47
Installing the SCSI cables for Meridian 1 49
Chapter 5 Installing the 201i server in an Option 11C or Option
11C Mini 55
Installing the 201i server in the Option 11C or Option 11C Mini switch 55
Section A: Installing Option 11C cables 58
Installing the intermediate SCSI cable for Option 11C 58
Section B: Installing Option 11C Mini cables 63
Installing the NTRH3502 SCSI cable for Option 11C Mini 63
Installing cables on the back of the Option 11C Mini cabinet 68
Chapter 6 Installing the 201i server in the Communication Server
1000 system 71
Communication Server 1000 description 71
Removing the Media Gateway or Media Gateway Expansion cover 75
Installing the 201i server 77
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8Contents
Installing the NTRH3502 SCSI cable for Communication Server 1000 80
Replacing the Media Gateway or Media Gateway Expansion cover 82
Connecting cables to the Communication Server 1000 system 85
Chapter 7 Preparing peripheral devices 89
Overview 89
Setting the modem DIP switches 90
Setting the CD-ROM drive SCSI ID and DIP switches 92
Setting the tape drive SCSI ID 94
Setting SCSI device termination 95
Chapter 8 Connecting peripheral devices to the 201i server 99
Overview 99
Installing the MPCs 102
Installing the monitor, keyboard, and mouse 104
Connecting the CD-ROM and tape drives 105
Connecting the 201i server to the switch, ELAN subnet , and Nortel server
subnet 113
Connecting the modem 116
Completing the installation 118
Index 120
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9
Chapter 1
How to get help
This section explains how to get help for Nortel products and services.
Getting help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
http://www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. More specifically, the site
enables you to:
•download software, documentation, and product bulletins
•search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
•sign up for automatic notification of new software and documentation
for Nortel equipment
•open and manage technical support cases
Getting help over the phone from a Nortel Solutions Center
If you don’t find the information you require on the Nortel Technical Support
Web site, and have a Nortel support contract, you can also get help over the
phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone
number for your region:
http://www.nortel.com/callus
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10 Chapter 1 How to get help
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
http://www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor
or authorized reseller, contact the technical support staff for that distributor
or reseller.
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11
Chapter 2
About the 201i server
In this chapter
"201i server description" (page 11)
"Network connectivity" (page 18)
"Peripheral connectivity" (page 22)
201i server description
Introduction
The 201i server is a flexible multimedia telephony server designed to
integrate with Nortel Meridian 1* and Communication Server* 1000 products.
The 201i server occupies two slots of a Meridian 1 shelf or Communication
Server 1000 Media Gateway or Media Gateway Expansion. When the
server is locked into position, its connectors attach to the backplane, which
provides power and communications links.
Reference Documents
For a list of all CallPilot documents, see the following Customer
Documentation Map.
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12 Chapter 2 About the 201i server
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201i server description 13
Primary components
The 201i server motherboard houses the interfaces needed:
•to communicate with the Meridian 1 switch or Communication Server
1000 system.
•to facilitate data communications on Ethernet networks.
Two Ethernet controllers on the 201i server motherboard provide Ethernet
capability. These controllers provide the network interfaces for both the
ELAN subnet and the Nortel server subnet. The connections to these
subnets are established by using the multi I/O cable described on "Multi I/O
cable description" (page 21).
Note: The secondary backplane connector connects the 201i server
to the second slot on the shelf, thereby providing access to the voice
channels provided by that slot.
ATTENTION
The 201i server is shipped ready for installation into an Option 11C or Option 11C
Mini switch or Communication Server 1000 system. Before you install the 201i
server in a larger Meridian 1 switch (for example, Option 51C), you must move
the secondary backplane (DS30X) connector to the correct position. For more
information, see "Repositioning the secondary backplane connector" (page 39).
The following diagram shows the 201i server components:.
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14 Chapter 2 About the 201i server
Faceplate
The following diagram shows the 201i server faceplate. The faceplate
provides LEDs, MPC card slots, and connectors for peripheral devices:
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201i server description 15
The following table describes each faceplate feature:
Faceplate feature Description
Mouse connector The mouse connector is a standard PS/2 connector and is
hot-pluggable.
Lock latches Lock latches at the top and bottom of the faceplate secure the server
to the backplane of the Meridian 1 switch or the backplane of the
Communication Server 1000 Media Gateway or Media Gateway
Expansion.
Keyboard connector The keyboard connector is a standard PS/2 connector and is
hot-pluggable.
Infrared port For future use.
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16 Chapter 2 About the 201i server
Faceplate feature Description
Monitor connector The monitor connector is a standard, high-density, 15-pin female
connector.
Power status LED The LED indicates two server states:
•the completion of self-test diagnostics
•when it is safe to remove the server from the Meridian 1 switch
or Communication Server 1000 Media Gateway or Media
Gateway Expansion
MPC card status
LEDs There is an LED for each MPC card slot. The following list describes
each LED status:
•Off: The MPC card is not receiving power. It is safe to remove
the card.
•On: The MPC card is in use. It is not safe to remove the card.
•Off, then on: The MPC card has been recognized by the 201i
server software and has been powered up.
•On, then off: The MPC card has been successfully powered
down. It is safe to remove the card.
Note: For instructions on powering up or powering down the MPC
card, see "Starting and stopping components" in the CallPilot* <server
model> Server Maintenance and Diagnostics guide for your server.
MPC card ejector
buttons There is one ejector button for each MPC card slot. When you insert the card, the associated ejector button pops out.
Press the button to eject the card from its slot.
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201i server description 17
Faceplate feature Description
MPC card slots MPCs house DSP units and are used for multimedia telephony
processing. You can install up to four MPCs on the 201i server.
The 201i is shipped with two MPC-8 cards installed. All slots are
faceplate-accessible.
The MPCs are numbered as follows:
•top row of slots: MPC cards 4 and 5
•bottom row of slots: MPC cards 2 and 3
Note: MPC 1 is embedded on the motherboard.
Hexadecimal (HEX)
display The four-digit LED-based display provides feedback on the current status of the server, including fault conditions.
SCSI connector This connector connects SCSI devices to the 201i server (for
example, a CD-ROM or tape drive).
Press the button latches to lock or unlock a cable from the connector.
Network and drive activity
LEDs (labeled as E, C, I,
and S)
The E and C LEDs indicate the presence of network activity for both
the ELAN and CLAN interfaces (respectively). When they are lit, they
indicate that the interfaces are properly attached to their respective
hubs. When the LEDs are blinking, there is network activity.
When the I and S LEDs are lit, it means that the IDE hard drive and
SCSI device are being accessed.
Reset button The reset button allows you to manually restart the 201i server
without disconnecting it from the backplane.
ATTENTION
Before you press the reset button, you must shut down the
operating system. Press the reset button while the operating
system is running only when you cannot shut down the
operating system normally.
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18 Chapter 2 About the 201i server
Environmental specifications
Temperatures
Recommended temperature 15

C (59

F) to 30

C (86

F)
Absolute temperature 10

C (50

F) to 45

C (113

F)
Long-term storage
temperature -20

C (-4

F) to 60

C (140

F)
Short-term storage
temperature -40

C (-40

F) to 70

C (158

F) (less than 72
hours)
Change rate temperature Less than 1

C (34

F) per 3 minutes
Relative humidity
Recommended relative
humidity (RH) 20% to 55% RH (noncondensing)
Absolute RH 20% to 80% RH (noncondensing)
Long-term storage RH 5% to 95% RH [at -40

C (-40

F) to 70

C
(158

F) respectively] (noncondensing)
Network connectivity
Introduction
This section shows how CallPilot and the Meridian 1 or Communication
Server 1000 system are integrated into your network. It also describes what
is required in the network for correct CallPilot operation.
ATTENTION
To secure the CallPilot server from unauthorized access, ensure that the CallPilot
network is inside your organization’s firewall.
Sample network setup: Meridian 1 switch
The following diagram shows how the 201i server is integrated into your
network with the following Meridian 1 switches:
•large systems, such as Option 51C
•Option 11C
•Option 11C Mini
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Network connectivity 19
Sample network setup: Communication Server 1000
The following diagram shows an example of how the 201i server can be
integrated with the Communication Server 1000 system in your network:
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20 Chapter 2 About the 201i server
In the illustration on "Sample network setup: Communication Server 1000"
(page 19), the telephony LAN (TLAN) provides IP connectivity between the
Communication Server 1000 system and the i2004 Internet telephones.
The connection between the Call Server and Media Gateway can be
point-to-point, or it can be through the LAN, if the system is installed in
a distributed data network.
For information about the Communication Server 1000 system and i2004
Internet telephone bandwidth and network requirements, refer to the
Communication Server 1000 Planning and Installation Guide
For a description of each Communication Server 1000 system component,
see "Communication Server 1000 description" (page 71).
CallPilot Nortel server subnet and ELAN subnet setup
The 201i server supports the following network protocols:
•CLAN: 10/100Base-T Ethernet
A built-in Ethernet controller on the 201i server motherboard provides
Ethernet connectivity to the Nortel server subnet. The Nortel server
subnet provides data connectivity between desktop and web messaging
clients, administrative PCs, and the CallPilot server.
•ELAN: 10Base-T Ethernet
A built-in Ethernet controller on the 201i server motherboard provides
Ethernet connectivity to the ELAN subnet. The ELAN subnet carries call
processing traffic between the CallPilot server and the Meridian 1 switch
or Communication Server 1000 system.
Note: For more information about the ELAN subnet, see the
CallPilot Installation and Configuration Task List.
You use the 201i server multi I/O cable to establish the connections to the
ELAN subnet and the Nortel server subnet. For more information, see "Multi
I/O cable description" (page 21).
Network requirements
Appropriate networking equipment must be available for both the Nortel
server subnet and ELAN subnet.
The Nortel server subnet and ELAN subnet must be properly configured
for correct CallPilot operation. To ensure correct configuration, Nortel
recommends that you consult a network specialist.
ATTENTION
For important considerations about using the ELAN subnet in your network, see
the CallPilot Installation and Configuration Task List.
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