Nortel 5100 Series Release 2.3.3 Guide

Nortel Multimedia Communication Server 5100
MCS Installation and
Commissioning
NN42020-308
.

Document status: Standard
Document version: 01.08
Document date: 13 September 2007
Copyright © 2007, Nortel Networks
All Rights Reserved.
Sourced in Canada
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented without
express or implied warranty. Users must take full responsibility for their applications of any products specified in this
document. The information in this document is proprietary to Nortel Networks.
Nortel, Nortel (Logo), and the Globemark are trademarks of Nortel Networks.
IBM, Lotus, Lotus Notes, BladeCenter and BladeCenter T are trademarks of International Business Machines.
Microsoft, and Windows are trademarks of Microsoft.
Oracle is a trademark of Oracle Corporation.
Red Hat is a registered trademark of Red Hat, Inc.
RIM, BlackBerry and BlackBerry Enterprise Server are trademarks of Research in Motion, Inc.
All other trademarks are the property of their respective owners.

3
Revision history
September 2007
Standard 01.08. This document is up-issued to fix CR Q01719536.
August 2007
Standard 01.07. This document is up-issued to fix CRs Q01592519 and
Q01652749.
July 2007
Standard 01.06. This document is up-issued to fix CRs Q01586777 and
Q01692149-01.
March 2007
Standard 01.05. This document is up-issued to fix CR Q01583183.
March 2007
Standard 01.04. This document is up-issued to support Multimedia
Communication Server 5100 Release 4.0. This document addresses CRs
Q01492560 and Q01543847.
January 2007
Standard 01.01. This document is issued to support Multimedia
Communication Server 5100 Release 4.0.
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

4Revision history
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

5
Contents
New in this release 9
Feature changes 9
New hardware platform 9
New operating system software 10
New deployment options 10
New system components 10
New and updated clients 10
Easier installation and commissioning 11
Other changes 11
How to get help 13
Finding the latest updates on the Nortel web site 13
Getting help from the Nortel web site 13
Getting help over the phone from a Nortel Solutions Center 13
Getting help from a specialist by using an Express Routing Code 14
Getting help through a Nortel distributor or reseller 14
Regulatory and license information 15
Red Hat Software 15
Introduction 17
Before you begin 19
Overview 19
Software 19
Passwords 20
License key 20
Customer-specific information 20
Baseline hardware installation 21
Overview 21
Server connections 21
Hard disk redundancy 22
Network redundancy 22
Terminal connections 22
Deployment options 23
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

6Contents
Baseline hardware configuration 25
Overview 25
Change a server IP address 25
Baseline software installation 27
Overview 27
Install Linux 27
Install Linux patches (if required) 29
Install Oracle 31
Install Oracle patches (if required) 32
MCS software installation 35
Overview 35
Load the Release from the DVD 35
Copy the installation files 36
Edit the installation properties file 37
Edit the staging file 39
Run the installation script 42
MCS software deployment 45
Overview 45
Launch the Management Console 46
Update the license key 46
Deploy and start network elements 47
Install MCS online Help 49
Install the Wireless Client Manager 50
Add the WiCM server IP address 52
Add the WiCM server 53
Start the Server Monitor 54
Start the Database Monitor 54
Procedures
Procedure Changing a server IP address 25
Procedure Installing Linux 28
Procedure Installing Linux patches 29
Procedure Installing Oracle 31
Procedure Installing Oracle patches 32
Procedure Loading MCS 5100 Release 4.0 35
Procedure Copying the installation files 36
Procedure Editing the installation properties file 37
Procedure Editing the staging file 40
Procedure Running the MCS 5100 4.0 installation script 42
Procedure Launching the MCS Management Console 46
Procedure Updating the license key 46
Procedure Deploying and starting network element instances 48
Procedure Installing MCS online Help 49
Procedure Installing the Wireless Client Manager 50
Procedure Adding the WiCM server IP address 52
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

Contents 7
Procedure Adding the WiCM server 53
Procedure Starting the Server Monitor 54
Procedure Starting the Database Monitor 54
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

8Contents
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

9
New in this release
WARNING
Do not contact Red Hat for technical support on your Nortel
version of the Linux base operating system. If technical support is
required for the Nortel version of the Linux base operating system,
contact Nortel technical support as described in this chapter.
This section describes what is new in this document for Multimedia
Communication Server (MCS) 5100 Release 4.0.
Feature changes
The following are the main new features for MCS 5100 release 4.0:
•"New hardware platform" (page 9)
•"New operating system software" (page 10)
•"New deployment options" (page 10)
•"New system components" (page 10)
•"New and updated clients" (page 10)
•"Easier installation and commissioning" (page 11)
New hardware platform
MCS 5100 Release 4.0 runs on IBM eServer x306m servers. These servers
provide the following:
•Intel Pentium 4 3.6 GHz processor
•4 GB PC4200 DDR II memory
•two 80 GB SATA hard drives
•DVD drive
•two Ethernet ports
•RoHS compliance
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

10 New in this release
New operating system software
MCS 5100 Release 4.0 runs on Red Hat Enterprise Linux ES3. This
platform provides the following:
•Only one installation CD is required for the operating system.
•Installation time is reduced to 15 minutes.
•The operating system is open source and reliable.
New deployment options
The following new deployment options are available:
•Small system (one server)
•Medium nonredundant system (four servers)
•Medium redundant system (eight servers)
New system components
The following are the main system components for MCS 5100 Release 4.0:
•Database Manager
•System Manager (Fault Performance Manager)
•Accounting Manager
•Session Manager
•Provisioning Manager
•IP Client Manager (optional)
•Wireless Client Manager (optional)
•Media Application Server (optional)
•Border Control Point (optional), formerly RTP Media Portal
•Media Gateway 3200 (optional), formerly MCS Trunking Gateway
•Web Collaboration (optional)
New and updated clients
The following are new or updated clients for MCS 5100 Release 4.0:
•Nortel Multimedia PC Client
•Nortel Multimedia Web Client
•Nortel Multimedia Wireless Client
•Nortel Multimedia Office Client
•Nortel Multimedia PC Client for IBM Lotus Notes
•Nortel IP Phone 1120E, IP Phone 1140E Client
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

Other changes 11
Easier installation and commissioning
The following are new features of installation and commissioning:
•one CD for operating system
•one DVD for Oracle
•one DVD for MCS core
•simplified operating system and Oracle patching
Other changes
This document is new for MCS 5100 Release 4.0.
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

12 New in this release
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

13
How to get help
This chapter explains how to get help for Nortel products and services.
Finding the latest updates on the Nortel web site
The content of this documentation was current at the time the product was
released. To check for updates to the latest documentation for Multimedia
Communication System (MCS) 5100, go to www.nortel.com and navigate to
the Technical Documentation page for MCS 5100.
Getting help from the Nortel web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support web site:
www.nortel.com/support
This site provides access to software, documentation, bulletins, and tools to
address issues with Nortel products. From this site, you can:
•download software, documentation, and product bulletins
•search the Technical Support web site and the Nortel Knowledge Base
for answers to technical issues
•arrange for automatic notification of new software and documentation
for Nortel equipment
•open and manage technical support cases
Getting help over the phone from a Nortel Solutions Center
If you do not find the information you require on the Nortel Technical Support
Web site, and you have a Nortel support contract, you can also get help
over the telephone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following web site to obtain the telephone
number for your region:
www.nortel.com/callus
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

14 How to get help
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor
or authorized reseller, contact the technical support staff for that distributor
or reseller.
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

15
Regulatory and license information
This chapter contains regulatory and license information.
Red Hat Software
WARNING
Do not contact Red Hat for technical support on your Nortel
version of the Linux base operating system. If technical support is
required for the Nortel version of the Linux base operating system,
contact Nortel technical support through your regular channels.
Passthrough End User License Agreement
This section governs the use of the Red Hat Software and any updates
to the Red Hat Software, regardless of the delivery mechanism and is
governed by the laws of the state of New York in the U.S.A. The Red Hat
Software is a collective work under U.S. Copyright Law. Subject to the
following terms, Red Hat, Inc. ("Red Hat") grants to the user ("Customer" a
license to this collective work pursuant to the GNU General Public License.
Red Hat Enterprise Linux (the "Red Hat Software") is a modular operating
system consisting of hundreds of software components. The end user
license agreement for each component is located in the component’s
source code. With the exception of certain image files identified below, the
license terms for the components permit Customer to copy, modify, and
redistribute the component, in both source code and binary code forms.
This agreement does not limit Customer’s rights under, or grant Customer
rights that supersede, the license terms of any particular component. The
Red Hat Software and each of its components, including the source code,
documentation, appearance, structure and organization are owned by Red
Hat and others and are protected under copyright and other laws. Title to
the Red Hat Software and any component, or to any copy, modification,
or merged portion shall remain with the aforementioned, subject to the
applicable license. The "Red Hat" trademark and the "Shadowman" logo
are registered trademarks of Red Hat in the U.S. and other countries. This
agreement does not permit Customer to distribute the Red Hat Software
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

16 Regulatory and license information
using Red Hat’s trademarks. If Customer makes a commercial redistribution
of the Red Hat Software, unless a separate agreement with Red Hat is
executed or other permission granted, then Customer must modify any
files identified as "REDHAT-LOGOS" and "anaconda-images" to remove
all images containing the "Red Hat" trademark or the "Shadowman" logo.
As required by U.S. law, Customer represents and warrants that it: (a)
understands that the Software is subject to export controls under the U.S.
Commerce Department’s Export Administration Regulations ("EAR"); (b)
is not located in a prohibited destination country under the EAR or U.S.
sanctions regulations (currently Cuba, Iran, Iraq, Libya, North Korea, Sudan
and Syria); (c) will not export, re-export, or transfer the Software to any
prohibited destination, entity, or individual without the necessary export
license(s) or authorization(s) from the U.S. Government; (d) will not use or
transfer the Red Hat Software for use in any sensitive nuclear, chemical
or biological weapons, or missile technology end-uses unless authorized
by the U.S. Government by regulation or specific license; (e) understands
and agrees that if it is in the United States and exports or transfers the
Software to eligible end users, it will, as required by EAR Section 740.17(e),
submit semi-annual reports to the Commerce Department’s Bureau of
Industry & Security (BIS), which include the name and address (including
country) of each transferee; and (f) understands that countries other than
the United States may restrict the import, use, or export of encryption
products and that it shall be solely responsible for compliance with any
such import, use, or export restrictions. Red Hat may distribute third party
software programs with the Red Hat Software that are not part of the Red
Hat Software. These third party programs are subject to their own license
terms. The license terms either accompany the programs or can be viewed
at http://www.redhat.com/licenses/. If Customer does not agree to abide
by the applicable license terms for such programs, then Customer may
not install them. If Customer wishes to install the programs on more than
one system or transfer the programs to another party, then Customer must
contact the licensor of the programs. If any provision of this agreement
is held to be unenforceable, that shall not affect the enforceability of the
remaining provisions.
Copyright © 2003 Red Hat, Inc. All rights reserved.
"Red Hat" and the Red Hat "Shadowman" logo are registered trademarks
of Red Hat, Inc.
"Linux" is a registered trademark of Linus Torvalds.
All other trademarks are the property of their respective owners.
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

17
Introduction
WARNING
Do not contact Red Hat for technical support on your Nortel
version of the Linux base operating system. If technical support is
required for the Nortel version of the Linux base operating system,
contact Nortel technical support as described in this chapter.
This document describes the installation of MCS 5100 Release 4.0.
This document does not describe the Media Application Server (MAS)
installation. For information about MAS installation, see MAS Installation
and Commissioning (NN42020-307).
This document does not describe the Border Control Point (BCP)
installation. For information about BCP installation, see Border Control
Point Fundamentals (NN42020-108).
This document does not describe the Media Gateway installation. For
information about Media Gateway installation, see Media Gateway
documentation.
For more information about the MCS 5100 system, see MCS 5100 Overview
(NN42020-143) and MCS 5100 Planning and Engineering (NN42020-200).
For more information about component installation and commissioning
tasks, see the specific component documentation:
•Database Manager Fundamentals (NN42020-142)
•IP Client Manager Fundamentals (NN42020-106)
•Provisioning Manager Fundamentals (NN42020-111)
•Session Manager Fundamentals (NN42020-107)
•System Manager Fundamentals (NN42020-109)
•Accounting Manager Fundamentals (NN42020-144)
•Wireless Client Manager Fundamentals (NN42020-118)
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

18 Introduction
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

19
Before you begin
Read this before beginning the installation.
Overview The following sections describe materials and information that you must
have available before beginning the installation:
•"Server connections" (page 21)
•"Hard disk redundancy" (page 22)
•"Network redundancy" (page 22)
•"Terminal connections" (page 22)
In addition, ensure that:
•No other maintenance or provisioning activities are pending, and no
such activities are planned for the duration of the installation.
•You have a detailed knowledge of your network configuration.
•You have proficiency using Linux operating system commands.
•You have access and privileges to the network.
•You have authority or immediate access to people with authority to make
decisions about any issues that arise.
Software Ensure that the software listed in the following table is on-site before
beginning the installation.
CD/DVD content
CD/DVD name CD/DVD content
CD_IBM306_MCS5100_Rel4.0_Linux Linux operating system (RH3)
CD_IBM306_MCS5100_Rel4.0_Linux_patch Linux operating system patches
(if required)
DVD_Oracle_9.2.0.6 Oracle database software
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.

20 Before you begin
CD/DVD name CD/DVD content
CD_Oracle_9.2.0.6_patch Oracle database software patches
(if required)
DVD_IBM306_MCS5100_Rel4 MCS 5100 Release 4.0 software
Passwords Ensure that passwords for the following user accounts on all servers are
known before beginning the installation:
•root
•nortel
•sysadmin
•mcpbulk
•oracle (Database Server only)
Ensure that the password for the following user account on the MCS
Management Console is known before beginning the installation:
•admin
License key Ensure that the MCS 5100 Release 4.0 license key is available before
beginning the installation. MCS 5100 release 3.0/3.5 license keys are not
valid for release 4.0.
Customer-specific information
Ensure that your completed Customer-Specific Information data sheet lists
all server names and IP addresses. This data sheet is included in MCS
5100 Planning and Engineering (NN42020-200).
Nortel Multimedia Communication Server 5100
MCS Installation and Commissioning
NN42020-308 01.08 Standard
Release 4.0 13 September 2007
Copyright © 2007, Nortel Networks
.