Nortel INM 5.0 User manual

NTNM13XCAA 450-3101-031
INM Products
IntegratedNetworkManagement
Network Wide Backup & Restore User Guide
Standard Rel 1.0 June 1999
NTP Update Issue 1 July 1999
What’s inside...
Introduction
Installation of Network Wide Backup & Restore
Administration of Network Wide Backup & Restore

Copyright 1998-1999 Nortel Networks, All Rights Reserved.
The information contained herein is the property of Nortel Networks and is strictly confidential. Except as expressly authorized in
writing by Nortel Networks, the holder shall keep all information contained herein confidential, shall disclose it only to itsemployees
with a need to know, and shall protect it, in whole or in part, from disclosure and dissemination to third parties with the same degree
of care it uses to protect its own confidential information, but with no less than reasonable care. Except as expressly authorized in
writing by Nortel Networks, the holder is granted no rights to use the information contained herein.
*Nortel Networks, the Nortel Networks logo, the Globemark, How the World Shares Ideas, Unified Networks, S/DMS
TransportNode, S/DMS AccessNode, SONET Radio 4/40, and DMS are trademarks of Nortel Networks.
ORBIX is a trademark of IONA Technologies.
UNIX is a trademark of X/Open Company Limited.
HP and HP-UX are trademarks of Hewlett-Packard, Inc.
Printed in Canada

Network Wide Backup & Restore User Guide 450-3101-031 Rel 1.0 Standard June 1999
NTP Update Issue 1 July 1999
iii
Publication history 0
July 1999 This release of the optional Network Wide Backup & Restore application for
INM Release 5.0 is updated to include the following maintenance release
changes. Change bars have been used in the text.
• Procedure 2-2, Uninstalling the Network Wide Backup & Restore optional
application, is revised.
• A new procedure, Procedure 2-3, Saving the Network Wide Backup &
Restore configuration data, is added
• Procedure 3-4, Restoring a backup, is revised.
• Procedure 3-7, Customizing user preferences, is revised.
June 1999 This is the first release of the optional Network Wide Backup & Restore
application for INM Release 5.0.

iv Publication history
Integrated Network Management 450-3101-031 Rel 1.0 Standard June 1999

Network Wide Backup & Restore User Guide 450-3101-031 Rel 1.0 Standard June 1999
NTP Update Issue 1 July 1999
v
Contents 0
About this document vii
Introduction 1-1
Network Wide Backup & Restore 1-1
Backup & Restore 1-2
Suspending and unsuspending automated backups 1-3
Collection information 1-3
OPC 1-3
NPC 1-3
Installation of Network Wide Backup & Restore 2-1
Chapter task list 2-1
List of procedures
2-1 Installing the Network Wide Backup & Restore optional application 2-2
2-2 Uninstalling the Network Wide Backup & Restore optional application 2-5
2-3 Saving the Network Wide Backup & Restore configuration data 2-6
Administration of Network Wide Backup & Restore 3-1
Network Wide Backup & Restore user interface window 3-1
Chapter task list 3-2
List of procedures
3-1 Using the Controller List window 3-3
3-2 Retrieving backup history 3-5
3-3 Viewing and modifying controller information 3-8
3-4 Restoring a backup 3-10
3-5 Using the Recurring Backup option 3-13
3-6 Using the One Time Backup option 3-17
3-7 Customizing user preferences 3-20
3-8 Printing and exporting data 3-23
3-9 Viewing and customizing error messages 3-26
3-10 Viewing the status of a controller 3-28
3-11 Canceling an active controller 3-30
List of terms 4-1
Index 5-1

vi Contents
Integrated Network Management 450-3101-031 Rel 1.0 Standard June 1999

Network Wide Backup & Restore User Guide 450-3101-031 Rel 1.0 Standard June 1999
vii
About this document 0
This document describes INM Network Wide Backup & Restore.
Audience for this document
This document is for trained INM maintenance personnel.
Format for system information
Thoughout this document you will see system information, such as command
strings and prompts and responses, represented in consistent ways.
Command strings
Command strings you enter appear in bold face followed by the Return or
Enter (↵) symbol as in the following example:
cd /tmp ↵
Note: You must enter the command string exactly as shown, including
spaces, and press the Return key.
Variable parameters appear in angle brackets, as in the following example:
mkdir /<directory name>
An explanation of the variable follows the command string, as in the following
example:
Prompts and responses from the system
System prompts and responses appear in courier font as in the following
example:
Press Return to continue.
Directory and path names
Directory and path names, when not part of a command string, appear in
courier font as in the following example:
/opt/nortel/inmb0
where
<directory name> is the name of the CD-ROM directory

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Integrated Network Management 450-3101-031 Rel 1.0 Standard June 1999
Buttons and menu items
Buttons and menu items in the application interface appear in bold face as in
the following example:
Click on the OK button.
Keyboard keys
Keyboard key names appear in bold face as in the following example:
Press Return (↵).
Results of an action and comments
Results of an action and comments are printed in italic type, as follows:
The Controller List window appears.
Technical support and information
Nortel Networks maintains Integrated Network Management (INM) support
centers in North America and the United Kingdom (UK). Based on the
location from which your account is managed, refer to one of the following
sections.
Customer accounts managed in North America
INM Customer Care provides technical support for INM customer accounts
managed in North America. The support provided consists of emergency and
regular technical support and an INM Product Services suite of additional
support services.
Use one of the following telephone numbers to reach INM Customer Care.
Emergency technical support
You can reach emergency technical support personnel outside of the regular
technical support hours through an automatic paging system.
Nortel Networks provides emergency technical support for INM customers
who have purchased an optional, value-added service package. The service
package provides technical support outside of regular hours for critical issues
for the period covered by the service package.
Note: Access to regular technical support for all issues defined in the
service package is also available for the period covered by the service
package.
If you are in Canada or the US
Call toll free: 1-877-684-6622 (1-877-NTINMCC)
If you are not in Canada or the US
Call: 1 (country code) 613-765-7766

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Network Wide Backup & Restore User Guide 450-3101-031 Rel 1.0 Standard June 1999
Issues considered critical include:
• issues that are now having an effect on, or have the potential to
immediately have an effect on, services carried by the managed nodes
• issues causing the loss of network visibility or loss of fault management
functionality to one or more of the managed nodes
Regular technical support
Nortel Networks provides regular technical support for INM customers who
have purchased an optional, value-added service package. Call INM Customer
Care:
• Monday to Friday
• 08:00 to 20:00 hrs
• eastern standard time (EST) or eastern daylight time (EDT)
Use the regular technical support to report and receive help for issues covered
by the product warranty, as described in your purchase agreement with Nortel
Networks.
You can be charged a standard rate for service requests that Nortel Networks
considers to be outside the scope or period covered by the product warranty.
You can purchase extended warranty coverage and additional support services.
These optional, value-added service packages are part of the INM Product
Services suite.
INM Product Services
A full suite of optional, value-added services and service packages is available
for purchase through the INM Product Services suite.
The services include:
• extended product warranty support
• advanced technical support
• installation planning and support
• on-site installation
• technical training
• software upgrades
• extended HP warranty
• network planning and integration consultation
• Network Management System Audits and Performance Reports
Contact your Nortel Networks representative for more information about the
INM Product Services suite.

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Integrated Network Management 450-3101-031 Rel 1.0 Standard June 1999
Customer accounts managed in the United Kingdom
The Nortel Networks Service Desk provides technical support for INM
customer accounts managed in the UK. You can reach the Service Desk from
Monday to Friday between 08:30 and 17:00 (UK local time) using the
following FAX or telephone numbers:
EMC conformance
If you are in the United Kingdom
Freephone: 0800 626 881
Telephone: [phone]
FAX: [phone]
If you are not in the United Kingdom
Telephone: [phone]
FAX: [phone]
This product/product family complies with the provisions of
the Low Voltage Directive 73/23/EEC, and with the essential
protection requirements of the EMC Directive 89/336/EEC as
amended by 92/31/EEC, when it is properly installed and
maintained and when it is used for the purposes for which it is
intended.