Novatel V620 User manual

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NOVATEL WIRELESS V620 USER MANUAL
V620 PHOTO RE
Q
UIRED

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WELCOME
Congratulations on purchasing a Novatel Wireless V620 PC Card and Modem Manager. Using our wireless PC Card with
your laptop, you can connect to the Internet, corporate intranet, and your email while you're away from the office at high
speed. This manual will provide information needed to get started and effectively use your new PC Card and Modem
Manager software.
WIRELESS COMMUNICATIONS
Important Notice
Due to the transmission and reception properties of wireless communications, data can occasionally be lost or delayed.
This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio
transmission path. Although data loss is rare, the environment where you operate the modem may adversely affect
communications.
Variations in radio signal strength are referred to as fading. Fading is caused by several different factors including signal
reflection, the ionosphere, and interference from other radio channels.
Novatel Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in
data transmitted or received with the V620, or failure of the V620 to transmit or receive such data.
SAFETY HAZARDS
Do not operate the V620 in an environment that may be susceptible to radio interference resulting in danger specifically;
¾Areas where prohibited by the law
oFollow any special rules and regulations and obey all signs and notices. Always turn off the host device
and remove the modem from the card slot when instructed to do so, or when you suspect that it may
cause interference or danger.
¾Where explosive atmospheres may be present
oDo not operate your modem in any area where a potentially explosive atmosphere may exist. Sparks in
such areas could cause an explosion or fire resulting in bodily injury or even death. Be aware and comply
with all signs and instructions.
oUsers are advised not to operate the modem while at a refueling point or service station. Users are
reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage and
distribution areas), chemical plants or where blasting operations are in progress.
oAreas with a potentially explosive atmosphere are often but not always clearly marked. Potential locations
can include gas stations, below deck on boats, chemical transfer or storage facilities, vehicles using
liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or particles,
such as grain, dust or metal powders, and any other area where you would normally be advised to turn
off your vehicle engine.
¾Near Medical and life support equipment
oDo not operate your modem in any area where medical equipment, life support equipment, or near any
equipment that may be susceptible to any form of radio interference. In such areas, the host
communications device must be turned off. The modem may transmit signals that could interfere with
this equipment.
¾On an aircraft, either on the ground or airborne

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oIn addition to FAA requirements, many airline regulations state that you must suspend wireless
operations before boarding an airplane. Please ensure that the host device is turned off and your modem
is removed from the card slot prior to boarding aircraft in order to comply with these regulations. The
modem can transmit signals that could interfere with various onboard systems and controls.
¾While operating a vehicle
oThe driver or operator of any vehicle should not operate a wireless data device while in control of a
vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some
countries, operating such communications devices while in control of a vehicle is an offence.
LIMITATION OF LIABILITY
The information contained in this document is subject to change without notice and should not be construed as a
commitment by Novatel Wireless Inc.
COPYRIGHT
©2004 Novatel Wireless, Inc.

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Welcome.................................................................................................................................................................2
Wireless communications .........................................................................................................................................2
Safety hazards.........................................................................................................................................................2
Limitation of liability.................................................................................................................................................3
Copyright ................................................................................................................................................................3
Patents and licenses .................................................................................................Error! Bookmark not defined.
1Getting started ........................................................................................................................................... 6
1.1 Your Novatel Broadband account ......................................................................Error! Bookmark not defined.
1.2 system requirements.......................................................................................................................................6
1.3 Your V620 PC Card..........................................................................................................................................6
1.4 care of your V620 ...........................................................................................................................................7
1.5 the V620 package ...........................................................................................................................................7
1.6 getting started ................................................................................................................................................8
2Modem managerSM from Novatel wireless: .............................................................................................. 8
2.1 Supported Services .........................................................................................................................................8
3Installation and Configuration ................................................................................................................... 8
3.1 The Modem Manager Setup Program ...............................................................................................................9
3.2 The Modem Manager Setup Wizard................................................................................................................10
4Using Modem Manager.............................................................................................................................11
4.1 Features.......................................................................................................................................................11
4.2 Getting Started .............................................................................................................................................12
4.3 Connecting ...................................................................................................................................................13
4.4 Warning Messages ...........................................................................................Error! Bookmark not defined.
4.5 Using Dial Up Connections.............................................................................................................................14
5Modem Manager Preferences...................................................................................................................14
5.1 General Preferences ......................................................................................................................................14
5.2 WWAN Specific Settings ................................................................................................................................15
5.3 Wi-Fi Specific Settings ......................................................................................Error! Bookmark not defined.
6Additional Features .................................................................................................................................. 17
6.1 The Status Bar..............................................................................................................................................17
6.2 The Toolbar Buttons......................................................................................................................................17
6.3 Minimizing the Interface ................................................................................................................................18
6.4 The Tools Menu ............................................................................................................................................18
6.5 The Options Menu............................................................................................Error! Bookmark not defined.
6.6 The Help Menu ................................................................................................Error! Bookmark not defined.

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7Venturi Compression Software ...........................................................................Error! Bookmark not defined.
7.1 Supported Protocols .........................................................................................Error! Bookmark not defined.
7.2 Using Venturi...................................................................................................Error! Bookmark not defined.
7.3 Downloading Venturi ........................................................................................Error! Bookmark not defined.
8Settings in other Applications .............................................................................Error! Bookmark not defined.
8.1 Sync Applications .............................................................................................Error! Bookmark not defined.
8.2 Proxy Settings..................................................................................................Error! Bookmark not defined.
8.3 Instructions for AOL Users................................................................................Error! Bookmark not defined.
8.3.1 AOL Version 9..........................................................................................Error! Bookmark not defined.
8.4 Using E-mail with Modem manager ...................................................................Error! Bookmark not defined.
9Troubleshooting ..................................................................................................Error! Bookmark not defined.
9.1 WWAN (CDMA/1xRTT/1xEVDO) ........................................................................Error! Bookmark not defined.
9.2 Wi-Fi ...............................................................................................................Error! Bookmark not defined.
10 determine V620 states ........................................................................................Error! Bookmark not defined.
11 product specification................................................................................................................................ 19
11.1 technical specification ...................................................................................................................................19
11.2 Environmental specification ...........................................................................................................................19
12 safety regulations.....................................................................................................................................19
12.1 Wireless communications...............................................................................................................................20
12.2 safety hazards ..............................................................................................................................................20
12.3 regulatory notices .........................................................................................................................................21
12.4 RF Exposure/Specific Absorption Rate (SAR) Information ................................................................................21
13 Glossary...............................................................................................................Error! Bookmark not defined.
14 Trademarks and Service Marks ...........................................................................Error! Bookmark not defined.
15 Document control..................................................................................................................................... 22

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1GETTING STARTED
In This Section
•System Requirements
•The V620 Package
•The Novatel Wireless V620 PC Card
•Care of Your V620
•Getting Started
This section will walk you through how to get started using your V620 PC Card. This includes software and driver
installation, inserting the card so Microsoft Windows is able to detect and install the drivers for your V620 PC Card and
setting up a data session to connect to the Internet.
1.1 SYSTEM REQUIREMENTS
¾166 MHz or faster Pentium- compatible
¾Microsoft Windows 98 (Second Edition), Windows Millennium Edition (ME), Windows 2000 Professional, or
Windows XP (Home, Professional, Media Center or Tablet PC Editions)
¾32 MB RAM
¾14 MB available hard drive space
¾CD-ROM drive
¾Type II, PC CARD slot --- 3.3V
1.2 YOUR V620 PC CARD
Your V620 PC Card fits into the PC card slot (Type II, 3.3V) of most Windows based laptop computers. The V620 utilizes
the Novatel Broadband Network to connect to the Internet transferring data at rates of 300-600 kbps, and bursts speeds
of up to 2.4Mbps. The Novatel V620 runs on Microsoft Windows 98, ME, 2000, and XP. The Modem Manager software
will allow you to control and monitor your connection to the Novatel Broadband network. It will also allow you to send
and receive SMS (Short Messaging Service), get online help and has an address book.

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Review the illustration below to familiarize yourself with the key components of the V620 PC Card.
PC Card: this is the device when plugged into a Personal Computer provides wireless data solutions*
Service/Data LED: visual indicator that shows you service and data modes
External Antenna Jack: allows you to connect an optional external antenna to your PC card for improved performance.
Computer Interface Connector: connects to your Personal Computer via the computer PCMCIA slot
1.3 CARE OF YOUR V620
Novatel Wireless recommends the following handling guidelines:
¾Handle with care
¾Avoid storing your V620 PC Card in extreme temperatures
¾Store the card in a dry and clean environment
¾Avoid spilling any liquid or immersing the card in water
¾Do not place any labels on the Antenna as this may alter the sensitivity of the antenna
¾Do not place any labels on the card as this may interfere with the PC card slot when inserting
¾Do not force the V620 into the PC card slot
¾Do not apply force on the top or bottom of the V620
When transporting your laptop, remove the V620 from the PC card slot
1.4 THE V620 PACKAGE
The V620 Package includes:
¾Novatel Wireless V620 PC Card
¾A CD which includes your Modem Manager software, User Manual, and Novatel Wireless’ Interactive User
Guide
¾Quick Start Guide
Computer Interf ace Connector
32 pin
External antenna jack
PC Card
service/data LED

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1.5 GETTING STARTED
IMPORTANT: DO NOT INSERT THE V620 INTO THE PC CARD SLOT UNTIL YOU HAVE INSTALLED THE MODEM MANAGER
SOFTWARE (SEE SECTION 3OF THIS MANUAL)AND UNINSTALLED ANY PREVIOUSLY EXISTING BROADBAND PC CARD
SOFTWARE FROM YOUR COMPUTER.
2MODEM MANAGER FROM NOVATEL WIRELESS:
Welcome to the Novatel Wireless Modem Manager. The Modem Manager provides a one-touch connection to the
wireless Internet. It has built-in support for WWAN and Wi-Fi devices to give you the flexibility you need while you are
mobile to connect your laptop to the Internet wirelessly.
2.1 SUPPORTED SERVICES
Modem Manager supports the following services from Novatel Wireless:
1. SM (14.4 kbps) - This requires a CDMA data capable phone and cable or PC Card. This allows connection directly to
the Internet in less then 10 seconds. Then you can use your existing Internet browser or e-mail software. If you currently
do not have e-mail software, you can sign up for web based e-mail at any of the popular portal sites, see section on Using
E-mail with Mobile Office for additional information. This connection operates at 14.4 kbps. This is slower than a landline
modem but works wirelessly and is billed the same as voice calls.
2. Dial-Up-Data Service - This requires a CDMA data capable phone and cable or PC Card. This allows you to use
your wireless device to dial into your corporate network, or other services you normally dial into, over a regular phone line.
This connection operates at 14.4 kbps. This is slower than a landline modem but works wirelessly and is billed the same
as voice calls.
3. - This requires a capable wireless phone and cable or PC Card. This service works the same as the service but
typically at considerably faster data rates. is capable of data speeds bursting up to 144 kbps, delivering average speeds
of up to 40 to 60 kbps. This service requires subscription to a plan. Additional information is available at
www.Novatelwireless.com/b2c/mobileoptions//index.jsp.
4. - This requires a BrandbandAccess capable device and provides a wireless broadband connection to the Internet.
Note: You do not need a separate Internet service provider (ISP) to access the Internet when using , , or .
3INSTALLATION AND CONFIGURATION
This section will guide you through the installation and setup process for the Modem Manager. Before getting started, you
should become familiar with the documentation that came with your mobile phone or PC Card.
CDs
1. If Modem Manager was obtained in a Mobile Office kit, install the USB drivers for your phone from Disc 1 before
installing Modem Manager that is on Disk 2.
2. If you purchased a PC Card, there is only one CD that contains Modem Manager and PC Card drivers.
Getting Started
Follow these steps to install Modem Manager:
1. Turn on your computer and close all applications.
2. Insert the CD-ROM into your CD drive.

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3. If set up does not automatically start, click the Start button on the taskbar and choose Run. Type D:\Start (where D is
the letter of your CD-ROM drive) and click OK.
4. Follow the steps in the next section...
Important: Modem Manager software must be installed before you insert the PC Card in to the computer for the
first time. Only after the software has been installed can Windows successfully install and configure the PC Card.
3.1 THE MODEM MANAGER SETUP PROGRAM
Step 1
Double-click the Modem Manager setup program. You
will be presented with a "Welcome" screen. Click the
Next button to continue with the installation process.
Step 2
After the Welcome screen you will see the Modem
Manager License Agreement. In order to install and
use this product you must agree with the terms of this
agreement. Select "I agree with this software license
agreement", then click the Next button to continue. If
you do not agree with this agreement, click the Cancel
button to exit.
Step 3
You are now ready to select the location on your
computer where the Modem Manager should be
installed. It is recommended that you do not modify
the default destination folder. Click the Next button to
continue.
Step 4
You are now ready to begin installing Modem Manager
components onto your computer. Click Next to
continue.
Step 5
During this step the components of the Modem
Manager product are being installed onto your
computer. Installation will occur to the destination
folder specified in Step 3 above.
Step 6
Installation is now complete. Click the Finish button to
leave the Modem Manager setup program and begin
using your new software
The setup program will automatically create a Modem Manager shortcut on your desktop.

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3.2 THE MODEM MANAGER SETUP WIZARD
After you have successfully completed the installation process of Modem Manager, you are ready to start the Modem
Manager program and begin your initial setup. The steps in the Setup Wizard are critical to the proper operation of
Modem Manager when using your WWAN or Wi-Fi device to connect to the Internet wirelessly.
Step 1
Click the Start button, select the Programs menu and choose the Modem Manager menu item to start the Modem
Manager program.
Step 2
On first-run of Modem Manager the Setup Wizard will
automatically run. You will be presented with a
Welcome screen.
If you have an Internet connection, it is recommend
that you check to see if you are running the lastest
version of Modem Manager. Click the Check for
Updates button to perform this check.
Click Next to continue.
Step 3
In this step of the Setup Wizard you must specify the
type of wireless device that you intend to use with
Modem Manager. Select "Detect both Wi-Fi and
WWAN", "Detect WWAN device only (1xEV-
DO/1xRTT/CDMA)". For the purposes of this guide,
"Detect both Wi-Fi and WWAN" will be used. Please
note that your experience in Step 4 may be different if
you use a different selection. After making the
appropriate selection, click Next to continue.
Step 4
In this step Modem Manager will detect the Wi-Fi
adapters on your computer. If your computer has a
built-in Wi-Fi adapter, you do not need to do anything
and can proceed to the next step. Otherwise, please
insert your Wi-Fi PC Card now. You will need the
drivers for the card if not already installed on the
computer. Once complete, click Next to continue.
Note: WWAN (Wireless Wide Area Network) denotes any 1xEVDO, 1xRTT such as , or .
Step 5
The Modem Manager will now detect and setup your
WWAN device.
Step 6
In this step you need to select the type of connectivity
you wish to use with your wireless device. For the
purposes of this guide, we will select "PC Card".
Please note that this selection may not be appropriate
for your type of wireless device. Once you have
selected your connectivity option, click Next to