Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - NETWORK DISCOVERY DATABASE... User manual

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AUTHORIZED DOCUMENTATION
ZENworks 10 Configuration Management Administration Quick Start
ZENworks ® 10 Configuration Management SP3
10.3
March 30, 2010
Administration Quick Start

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Contents 5
Contents
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About This Guide 7
1 Administration Quick List 9
1.1 Zone Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2 ZENworks Adaptive Agent Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.3 Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.4 System Messages and Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 Management Tools Quick View 15
2.1 ZENworks Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1.1 Accessing ZENworks Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1.2 Navigating ZENworks Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.2 zman Command Line Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.2.1 Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.2.2 Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.2.3 Help with Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.3 zac Command Line Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.3.1 Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.3.2 Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.3.3 Help with Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3 Zone Configuration 21
3.1 Organizing Devices: Folders and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.1.1 Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.1.2 Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.1.3 Assignment Inheritance for Folders and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2 Registering Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2.1 Registration Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2.2 Registration Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.2.3 Device Naming Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.2.4 Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.3 Connecting to User Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.4 Creating ZENworks Administrator Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.5 Modifying Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.5.1 Modifying Configuration Settings at the Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.5.2 Modifying Configuration Settings on a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.5.3 Modifying Configuration Settings on a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4 Device Management 41
4.1 Distributing Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
4.2 Applying Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
4.3 Imaging Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.3.1 Setting Up Preboot Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.3.2 Taking an Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.3.3 Applying an Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
4.3.4 Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

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4.4 Remotely Managing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
4.4.1 Creating a Remote Management Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
4.4.2 Configuring Remote Management Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
4.4.3 Performing Remote Control, Remote View, and Remote Execute Operations . . . . . 55
4.4.4 Performing a Remote Diagnostic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
4.4.5 Performing a File Transfer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4.4.6 Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4.5 Patching Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4.5.1 Purchasing and Activating a Subscription License . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4.5.2 Providing a New Patch Management License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.5.3 Starting the Subscription Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
4.5.4 Deploying a Patch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4.5.5 Renewing a Patch Management License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4.5.6 Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4.6 Collecting Software and Hardware Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4.6.1 Initiating a Device Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4.6.2 Viewing a Device Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
4.6.3 Generating an Inventory Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
4.6.4 Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
4.7 Monitoring Software Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
4.8 Monitoring License Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
4.8.1 License Compliance Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
4.8.2 Discovering Installed Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
4.8.3 Creating a Catalog Product and Purchase Record . . . . . . . . . . . . . . . . . . . . . . . . . . 69
4.8.4 Creating a Licensed Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
4.8.5 Viewing Compliance Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
4.8.6 Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
4.9 Allocating Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
4.10 Retiring Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
5 ZENworks Adaptive Agent Deployment 79
5.1 Discovering Network Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
5.2 Importing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
5.3 Installing the ZENworks Adaptive Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
5.3.1 Manual Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
5.3.2 Deploying the Agent to a Linux Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
5.3.3 ZENworks Control Center Deployment Task. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
5.4 Using the ZENworks Adaptive Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
5.4.1 Logging In to the Management Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
5.4.2 Navigating the Adaptive Agent Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
5.4.3 Enabling and Disabling Adaptive Agent Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
5.4.4 Promoting a Managed Device to be a Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
6 System Messages and Reports 97
6.1 Viewing System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
6.1.1 Viewing a Summary of Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
6.1.2 Acknowledging Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
6.1.3 Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
6.2 Creating a Watch List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
6.3 Generating Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
A Documentation Updates 105
A.1 March 30, 2010: SP3 (10.3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

About This Guide 7
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About This Guide
This ZENworks 10 Configuration Management Administration Quick Start helps you quickly master
the basics of administering your ZENworks®10 Configuration Management system. You should
already have installed your ZENworks system. If not, see the ZENworks 10 Configuration
Management Installation Guide.
The information in this guide is organized as follows:
Administration Quick List (page 9): Provides a check list of what you need to do to configure
and monitor your ZENworks system, deploy the ZENworks Adaptive Agent to devices you
want to manage, and then perform management tasks on the devices.
Management Tools Quick View (page 15): Introduces ZENworks Control Center and the zman
command line utility, the two primary ZENworks management tools.
Zone Configuration (page 21): Provides instructions for configuring your ZENworks system to
best support the management tasks you can perform.
ZENworks Adaptive Agent Deployment (page 79): Provides instructions for installing the
ZENworks Adaptive Agent to devices. The Adaptive Agent is required on any device you want
to manage with ZENworks.
Device Management (page 41): Provides instructions for performing the various tasks for
ongoing management of devices.
System Messages and Reports (page 97): Introduces the ways you can get information about
the activity in your ZENworks system.
Audience
This guide is intended for anyone who will configure the ZENworks system, monitor the ZENworks
system, or perform any ZENworks tasks related to managing devices or users.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation, or go to the Novell Documentation Feedback site (http://www.novell.com/
documentation/feedback.html) and enter your comments there.
Additional Documentation
ZENworks 10 Configuration Management is supported by other documentation (in both PDF and
HTML formats) that you can use to learn about and implement the product. For additional
documentation, see the ZENworks 10 Configuration Management SP3 documentation (http://
www.novell.com/documentation/zcm10/).
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.

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A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
trademark.

Administration Quick List
1
9
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1
Administration Quick List
You’ve installed your ZENworks®Server (or maybe a couple of servers) and are eager to start using
all of the time-saving functionality in Novell®ZENworks 10 Configuration Management SP3. The
following sections are designed to quickly introduce you to the configuration, deployment,
management, and status monitoring concepts and tasks that help you effectively manage the devices
in your environment.
Section 1.1, “Zone Configuration,” on page 9
Section 1.2, “ZENworks Adaptive Agent Deployment,” on page 10
Section 1.3, “Device Management,” on page 11
Section 1.4, “System Messages and Reports,” on page 13
1.1 Zone Configuration
Before you start distributing software and applying policies to devices, there are a few configuration
tasks you need to complete to ensure that your Management Zone is configured to let you take full
advantage of ZENworks management capabilities.
Table 1-1 Zone Configuration Tasks
Task Details
Create folders and groups for
organizing devices
Organize devices into folders and groups to ease the overhead
involved in applying ZENworks configuration settings and
performing tasks on similar devices. Rather than making
assignments or performing tasks on individual devices, you can
manage the folders and groups, with each device in a folder or
group inheriting the assignment or task.
For instructions, see Section 3.1, “Organizing Devices: Folders
and Groups,” on page 21.
Create registration keys or rules The ZENworks Adaptive Agent must be installed on each device
that you want to manage. When you deploy the ZENworks
Adaptive Agent to a device, the device is registered in your
Management Zone.
You can use registration keys or rules to automatically assign
devices to the appropriate folders and groups, ensuring that they
immediately receive the correct configuration settings and
software and policy assignments.
For instructions, see Section 3.2, “Registering Devices,” on
page 27.

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1.2 ZENworks Adaptive Agent Deployment
The ZENworks Adaptive Agent communicates with the ZENworks Server to perform management
tasks on a device. You must deploy the Adaptive Agent to all devices you want to manage.
Deploying the Adaptive Agent installs the agent files and registers the device in your Management
Zone.
Table 1-2 Deployment Tasks
Add user sources You can assign software and policies to users as well as devices.
Unlike device-assigned software and policies, user-assigned
software and policies are available on the device only when the
user is logged in to the Management Zone.
You do not manually add users to your Management Zone.
Instead, you connect to an LDAP directory that you want to use
as your authoritative user source in ZENworks. You can then
make software and policy assignments to any users defined in
the user source.
For instructions, see Section 3.3, “Connecting to User Sources,”
on page 32.
Create additional administrator
accounts
During installation, a default ZENworks administrator account
(named Administrator) is created. The default Administrator
account provides rights to the entire Management Zone.
You can create additional administrator accounts that restrict
access to the zone. For example, you could create an account
that only provides the ability to assign software to devices or
users in specific folders.
For instructions, see Section 3.4, “Creating ZENworks
Administrator Accounts,” on page 34.
Modify zone configuration
settings
Your zone settings are preset to provide the most common
configuration. If necessary, you can change the settings.
For instructions, see Section 3.5, “Modifying Configuration
Settings,” on page 36.
Task Details
Discover devices If you choose to use ZENworks Control Center to deploy the
agent to devices, you must first add the devices to your
Management Zone. You can do this by performing a network
discovery.
For instructions, see Section 5.1, “Discovering Network Devices,”
on page 79.
Task Details

Administration Quick List 11
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1.3 Device Management
ZENworks provides a variety of tasks you can perform to manage your devices. The following tasks
can be done as needed and in any order.
Table 1-3 Device Management
Import devices You can also import devices into your Management Zone from a
comma-separated values (CSV) file. Each device entry must
include its IP address or DNS name.
For instructions, see Section 5.2, “Importing Devices,” on
page 80.
Install the ZENworks Adaptive
Agent
You can use a variety of methods to install the ZENworks
Adaptive Agent to a device:
Use ZENworks Control Center to deploy the agent from a
ZENworks Server to the device.
At the device, use a Web browser to download the agent
from a ZENworks Server and install it.
Include the agent in an image and apply the image to the
device.
For instructions, see Section 5.3, “Installing the ZENworks
Adaptive Agent,” on page 81.
Log in and use the ZENworks
Adaptive Agent
To receive user-assigned bundles and policies on a device, you
must log in to the Management Zone. In addition, you can control
the Adaptive Agent functionality by enabling or disabling various
Adaptive Agent features.
For instructions, see Section 5.4, “Using the ZENworks Adaptive
Agent,” on page 89.
Task Details
Distribute software Distribute software through the use of bundles. Bundles include
the software files and instructions required to install, launch, and
uninstall (when necessary) the software. You can create bundles
to distribute Windows* Installer applications (both MSI and MSP),
non-Windows Installer applications, Web links, and thin-client
applications.
For instructions, see Section 4.1, “Distributing Software,” on
page 41.
Apply policies Control device behavior through the application of policies.
ZENworks lets you create and apply Windows Group policies,
roaming profile policies, browser bookmark policies, printer
policies, and more.
For instructions, see Section 4.2, “Applying Policies,” on page 43.
Task Details

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Take images of and apply images
to devices
Create images of devices, apply images to devices, and run
imaging scripts on devices. ZENworks Configuration
Management uses its Preboot Services functionality to perform
these imaging tasks on devices at startup.
For instructions, see Section 4.3, “Imaging Devices,” on page 45.
Remotely manage devices Remotely access devices to provide user assistance or perform
operations. You can control or view a device. You can also
execute and transfer files, as well as perform diagnostics to
troubleshoot problems with the device.
For instructions, see Section 4.4, “Remotely Managing Devices,”
on page 52.
Apply software patches to
devices
ZENworks Patch Management, a separately licensed product, is
included for evaluation in ZENworks Configuration Management.
Patch Management lets you apply software patches
automatically and consistently to minimize vulnerabilities and
issues.
For instructions, see Section 4.5, “Patching Software,” on
page 60.
Scan devices to collect software
and hardware inventory
Scan devices to collect software and hardware inventories for the
devices. The inventory information can help you make decisions
about software distribution and hardware upgrades.
For instructions, see Section 4.6, “Collecting Software and
Hardware Inventory,” on page 63.
Monitor software usage ZENworks Asset Management, a separately licensed product, is
included for evaluation in ZENworks 10 Configuration
Management.
Asset Management lets you generate reports to analyze how
much and how often software products are being used.
For instructions, see Section 4.7, “Monitoring Software Usage,”
on page 65
Monitor software license
compliance
ZENworks Asset Management, a separately licensed product, is
included for evaluation in ZENworks 10 Configuration
Management.
Asset Management lets you compare actual product installations
with purchased licenses to determine your organization’s
compliance with the product license agreement.
For instructions, see Section 4.8, “Monitoring License
Compliance,” on page 67.
Task Details

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1.4 System Messages and Reports
As you perform management tasks in your zone, information is recorded so that you can view the
status of your zone and the activities taking place within it.
Table 1-4 System Messages and Reports Tasks
Allocate licenses ZENworks Asset Management, a separately licensed product, is
included for evaluation in ZENworks 10 Configuration
Management.
Asset Management lets you allocate licenses within your
organization to track ownership and distribution of the licenses.
You can allocate licenses to devices or demographics (sites,
departments, and cost centers).
For instructions, see Section 4.9, “Allocating Licenses,” on
page 74.
Retire devices Retire a server or workstation to remove if from your ZENworks
Zone.
For instructions, see Section 4.10, “Retiring Devices,” on
page 76.
Task Details
View system messages The ZENworks system generates informational, warning, and
error messages to help you monitor activities such as the
distribution of software and application of policies.
For instructions, see Section 6.1, “Viewing System Messages,”
on page 97.
Create a Watch List If you have devices, bundles, and policies whose activity you
want to closely monitor, you can add them to the Watch List.
For instructions, see Section 6.2, “Creating a Watch List,” on
page 100.
Generate reports Generate reports for devices, bundles, policies, and much more.
For instructions, see Section 6.3, “Generating Reports,” on
page 101.
Task Details

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Management Tools Quick View
2
15
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2
Management Tools Quick View
Novell®ZENworks®10 Configuration Management provides both a Web-based console
(ZENworks Control Center) and a command line utility (zman) that you can use to manage your
ZENworks system. The following sections explain how to access and use the management tools:
Section 2.1, “ZENworks Control Center,” on page 15
Section 2.2, “zman Command Line Utility,” on page 17
Section 2.3, “zac Command Line Utility,” on page 18
2.1 ZENworks Control Center
ZENworks Control Center is installed on all ZENworks Servers in the Management Zone. You can
perform all management tasks on any ZENworks Server.
Section 2.1.1, “Accessing ZENworks Control Center,” on page 15
Section 2.1.2, “Navigating ZENworks Control Center,” on page 16
2.1.1 Accessing ZENworks Control Center
1Using a Web browser that meets the requirements listed in “Administration Browser
Requirements” in the ZENworks 10 Configuration Management Installation Guide, enter the
following URL:
https://ZENworks_Server_Address:port
Replace ZENworks_Server_Address with the IP address or DNS name of the ZENworks
Server. You only need to specify the port if you are not using one of the default ports (80 or
443). ZENworks Control Center requires an HTTPS connection; HTTP requests are redirected
to HTTPS.
The login dialog box is displayed.
2In the Username field, type
Administrator .
3In the Password field, type the Administrator password created during installation.

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To prevent unauthorized users from gaining access to ZENworks Control Center, the
administrator account is disabled after three unsuccessful login attempts, and a 60-second
timeout is enforced before you can attempt another login. To change these default values, see
“Changing the Default Login Disable Values” in the ZENworks 10 Configuration Management
System Administration Reference.
4Click Login to display ZENworks Control Center.
For more detailed information on logging in as a different administrator, see “Accessing
ZENworks Control Center” in the ZENworks 10 Configuration Management System
Administration Reference.
NOTE: If you use Novell iManager as the management tool for other Novell products, you can set
up ZENworks Control Center to be available through iManager. For instructions, see “Accessing
ZENworks Control Center through Novell iManager” in the ZENworks 10 Configuration
Management System Administration Reference.
2.1.2 Navigating ZENworks Control Center
The following Servers page represents a standard view in ZENworks Control Center.
Help Information
Work PanelNavigation Tabs
Frequently Used
Objects
Task List

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Navigation Tabs: The tabs in the left pane let you navigate among the functional areas of
ZENworks. For example, the Servers page shown above lets you manage tasks associated with
servers.
Task List: The task list in the left pane provides quick access to the most commonly performed
tasks for the current page. The task list changes for each page. For example, the task list on the
Bundles page displays bundle-related tasks and the task list on the Devices page displays device-
related tasks.
Frequently Used Objects: The Frequently Used list in the left pane displays the 10 objects that you
have accessed most often, from most used to least used. Clicking an object takes you directly to the
details page for the object.
Work Panel: The work panels are where you monitor and manage your ZENworks system. The
panels change depending on the current page. In the above example, there are two work panels:
Devices and Search. The Devices panel lists the servers, folders, server groups, and dynamic server
groups that have been created; you use this panel to manage servers. The Search panel lets you filter
the Devices panel based on criteria such as a server’s name, operating system, or status.
Help Information: The Help button links to Help topics that provide information about the current
page. The Help button links change depending on the current page.
2.2 zman Command Line Utility
The zman utility provides a command line management interface that lets you perform most of the
tasks available in ZENworks Control Center You cannot perform imaging and preboot tasks,
Remote Management tasks, and software patching tasks.
The primary purpose of the zman utility is to enable you to perform operations through a script.
However, you can also perform operations manually at a command line.
Section 2.2.1, “Location,” on page 17
Section 2.2.2, “Syntax,” on page 17
Section 2.2.3, “Help with Commands,” on page 18
2.2.1 Location
The utility is installed on all ZENworks Servers in the following location:
%ZENWORKS_HOME%\bin
where %ZENWORKS_HOME% represents the ZENworks installation path. On Windows, the default path
is
c:\novell\zenworks\bin . On Linux*, the default path is /opt/novell/zenworks/bin .
2.2.2 Syntax
The zman utility uses the following basic syntax:
zman category-action [options]
For example, to assign a software bundle to a device, you use the following command:
zman bundle-assign workstation bundle1 wks1

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where bundle-assign is the category-action and workstation bundle1 wks1 are the options. In
this example, the options are device type (workstation), bundle name (bundle1), and target device
(wks1).
2.2.3 Help with Commands
The best way to understand the commands is to use the online help or see “zman(1)” in the
ZENworks 10 Configuration Management Command Line Utilities Reference.
To use the online help:
1On the ZENworks Server, enter
zman --help at a command prompt.
This command displays the basic usage (syntax) and a list of the available command categories.
You can also use the following to get help:
2.3 zac Command Line Utility
The zac utility provides a command line management interface that lets you perform tasks available
in the ZENworks Adaptive Agent.
Section 2.3.1, “Location,” on page 18
Section 2.3.2, “Syntax,” on page 18
Section 2.3.3, “Help with Commands,” on page 19
2.3.1 Location
The utility is installed on all Windows managed devices in the following location:
%ZENWORKS_HOME%\bin
where %ZENWORKS_HOME% represents the ZENworks installation path. The default path is
c:\program files\novell\zenworks\bin on a 32-bit Windows device and c:\program files
(x86)\novell\zenworks\bin
on a 64-bit Windows device.
2.3.2 Syntax
The zac utility uses the following basic syntax:
zac command options
For example, to launch a bundle on a device, you use the following command:
zac bundle-launch "bundle 1"
Command Description
zman --help | more Displays a complete list of commands by category.
zman category --help | more
Displays a complete list of commands within a category.
zman command --help | more
Displays help for a command

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where bundle-launch is the command and bundle 1 is the command option. In this example, the
option is the display name of the bundle to be launched. Enclosing quotation marks are required
only if the bundle display name includes spaces.
2.3.3 Help with Commands
The best way to understand the commands is to use the online help or see “zac(1)” in the ZENworks
10 Configuration Management Command Line Utilities Reference.
To use the online help:
1On the managed device, enter one of the following commands at a command prompt.
Command Description
zac --help Displays a complete list of commands.
zac command --help
Displays detailed help for a command.

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