1.
FILTER SYSTEM
NTF® grants a 3-year limited warranty on the NTF® filter housing (excluding the accompanying O-rings)
from the date of invoice. In the unlikely event that the purchaser finds a defect, the purchaser must
notify their NTF® dealer. If the defect is justified, the NTF® filter housing will be replaced or repaired
free of charge. Any claims to NTF® filter housings should be addressed directly to your NTF® point of
contact. A claim should contain a clear description of the findings, including pictures and specifications
of the application, along with a copy of the invoice.
2.
EXTENDED OIL LIFE / DRAIN INTERVALS
When properly installed, NTF® guarantees the effective filtering operation of the NTF® filter and its
positive effects for the equipment. Extended oil drain intervals are achievable with the proper use of the
NTF® system. However, the condition of the oil and the oil change intervals are also dependent upon
the original equipment manufacturer, operating conditions, selection of lube/oil, and system type. Due
to conditions out of the control of NTF®, the length of any extended drain interval is at the discretion of
the customer. The customer should perform regular oil analysis to ensure that the condition of the oil is
within the recommended specifications as set by the original equipment/oil manufacturer. Upon
request, NTF® can aid in this activity.
3.
EQUIPMENT WARRANTY
In the unlikely event of material damage to the equipment, NTF® warrants the entire cost of repair
under the following conditions (Documentation of which is the full responsibility of the claimant):
•
The equipment is well maintained and worked properly at the moment of installation which can be
proven by copies of the maintenance and repair history of the equipment.
•
The NTF® filter is installed by a certified mechanic.
•
The user must demonstrate the device damage is due to the malfunction of a properly installed
and properly used NTF® filter system.
•
The customer must demonstrate from actual data or from a documented extended drain interval
program (historical data) that the oil or lube fluid in the device was within the proper usage
specifications at time of failure.
4.
LIABILITY
The above mentioned warranty and NTF’s liability does not extend beyond (the consequences of)
defects in the NTF® filter. Damage as a result of other means or caused by third parties, such as by
errors during installation, by incorrect mounting onto the oil circuit or by mounting devices or hoses
are not covered, neither by this warranty nor by NTF’s product liability. With regard to mounting
pieces supplied by NTF® the warranty applicable is the warranty of the suppliers/producers of the
mounting pieces which is passed on by NTF® to its customers. Liabilities are limited to the amounts
mentioned in the insurance policy for liability risks that NTF® has concluded with N.V. Interpolis. No
claim shall exceed Euro 2.500.000. The maximum annual amount of damages covered shall not
exceed Euro 5.000.000.
5.
BREACH OF WARRANTY POLICY
The warranty is non-applicable (breached) by user if and when:
•
The NTF® filter is handled without due care or in contradiction with the instructions for use, or if
used for purposes other than its suggested purpose.
•
Cartridges other than original NTF® filter cartridges have been applied.
•
No valid dated purchase invoice/warranty certificate can be produced.
•
The defect and/or the damage is a result of a natural disaster, accident, misuse,
incorrect use or any other outside cause for which NTF® is not liable.
In case of disputes Dutch law is applicable.