Oki C5540 User manual

User’s Guide
C5540 MFP

Preface> 2
P
REFACE
Every effort has been made to ensure that the information in this document is
complete, accurate, and up-to-date. Oki assumes no responsibility for the results of
errors beyond its control. Oki also cannot guarantee that changes in software and
equipment made by other manufacturers and referred to in this guide will not affect
the applicability of the information in it. Mention of software products manufactured
by other companies does not necessarily constitute endorsement by Oki.
While all reasonable efforts have been made to make this document as accurate and
helpful as possible, we make no warranty of any kind, expressed or implied, as to
the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the Oki web site:
http://www.okiprintingsolutions.com
Copyright © 2005 Oki Europe Ltd.
Oki and Microline are registered trademarks of Oki Electric Industry Company, Ltd.
Energy Star is a trademark of the United States Environmental Protection Agency.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft
Corporation.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.
As an Energy Star Program Participant, the manufacturer has
determined that this product meets the Energy Star guidelines for
energy efficiency.
This product complies with the requirements of the Council
Directives 89/336/EEC (EMC) and 73/23/EEC (LVD) as amended
where applicable on the approximation of the laws of the member
states relating to electromagnetic compatibility and low voltage.

Contents> 3
C
ONTENTS
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Notes, Cautions and Warnings . . . . . . . . . . . . . . . . 6
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
MFP overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . 11
Copy Area. . . . . . . . . . . . . . . . . . . . . . . . . . . 11
LCD and Function Area . . . . . . . . . . . . . . . . . . 11
Start and other keys . . . . . . . . . . . . . . . . . . . 12
Changing the display language . . . . . . . . . . . . . . 13
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Paper recommendations . . . . . . . . . . . . . . . . . . . 14
Cassette tray . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . 15
Face down stacker . . . . . . . . . . . . . . . . . . . . . . . 16
Face up stacker . . . . . . . . . . . . . . . . . . . . . . . . . 16
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cassette tray . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Multi purpose tray . . . . . . . . . . . . . . . . . . . . . . . 20
Configuring your machine.... . . . . . . . . . . . . . . . . 21
Minimum Configuration Requirements. . . . . . . . . . 21
Pre-Installation Information. . . . . . . . . . . . . . . . . 21
Internet Communication Features . . . . . . . . . . 23
....from the Web Page. . . . . . . . . . . . . . . . . . . . . 25
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Contents of each menu. . . . . . . . . . . . . . . . . . 25
Specifying the Administrative Settings . . . . . . . 29
Explanation of filing protocols . . . . . . . . . . . . . . . 31
Printer settings in Windows . . . . . . . . . . . . . . . . . 36
PCL or PostScript . . . . . . . . . . . . . . . . . . . . . . . . 36
Printing preferences in Windows applications. . . . . 36
PostScript emulation . . . . . . . . . . . . . . . . . . . 37
PCL emulation . . . . . . . . . . . . . . . . . . . . . . . . 38
Secure printing feature . . . . . . . . . . . . . . . . . . . . 39
Sending the document to print . . . . . . . . . . . . 39
Printing secure documents . . . . . . . . . . . . . . . 40

Contents> 4
Proof and print feature . . . . . . . . . . . . . . . . . . . . 42
Sending the document to print . . . . . . . . . . . . 42
Printing the remaining copies . . . . . . . . . . . . . 43
Permanent print documents. . . . . . . . . . . . . . . . . 45
Sending the document to print . . . . . . . . . . . . 45
Printing stored documents . . . . . . . . . . . . . . . 46
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Loading Document(s) for copying. . . . . . . . . . . . . 48
Using the ADF . . . . . . . . . . . . . . . . . . . . . . . . 48
Placing Document(s) in the ADF. . . . . . . . . . . . . . 49
Placing Document(s) on the Glass . . . . . . . . . . . . 50
Sending Document(s) via E-mail . . . . . . . . . . . . . 50
Basic Operation . . . . . . . . . . . . . . . . . . . . . . . 50
Advanced Operation. . . . . . . . . . . . . . . . . . . . 51
Sending Document(s) to a File Server. . . . . . . . . . 52
Basic Operation . . . . . . . . . . . . . . . . . . . . . . . 52
Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Basic Operation . . . . . . . . . . . . . . . . . . . . . . . 53
Advanced Operation. . . . . . . . . . . . . . . . . . . . 53
Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
System Requirements . . . . . . . . . . . . . . . . . . 57
Installation procedure . . . . . . . . . . . . . . . . . . 57
Scanner Operation . . . . . . . . . . . . . . . . . . . . . 58
A look at the User Interface. . . . . . . . . . . . . . . . . 59
Using the Basic Features. . . . . . . . . . . . . . . . . 60
Other Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Replacing consumable items . . . . . . . . . . . . . . . . 68
Consumable order details . . . . . . . . . . . . . . . . . . 69
Toner cartridge replacement . . . . . . . . . . . . . . . . 70
Image drum replacement . . . . . . . . . . . . . . . . . . 76
Replacing the belt unit . . . . . . . . . . . . . . . . . . . . 81
Fuser replacement . . . . . . . . . . . . . . . . . . . . . . . 84
Cleaning the LED head . . . . . . . . . . . . . . . . . . . . 87
Installing upgrades . . . . . . . . . . . . . . . . . . . . . . . 88
Duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Memory upgrade . . . . . . . . . . . . . . . . . . . . . . . . 89
Order codes . . . . . . . . . . . . . . . . . . . . . . . . . 89
Hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . 94
Adjusting Windows printer drivers . . . . . . . . . . . . 97
PCL driver. . . . . . . . . . . . . . . . . . . . . . . . . . . 97
PostScript driver . . . . . . . . . . . . . . . . . . . . . . 98

Contents> 5
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Information Codes/messages. . . . . . . . . . . . . . . . 99
Information codes during scanning and
copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Messages during Scanning and Copying . . . . . .100
Information codes during Networking. . . . . . . .100
Information codes during E-mailing . . . . . . . . .101
Information codes during Filing . . . . . . . . . . . .103
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . .106
In the ADF...... . . . . . . . . . . . . . . . . . . . . . . .106
In the printer...... . . . . . . . . . . . . . . . . . . . . .107
Colour Printing . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Factors that affect the appearance of prints. . . . . .115
Tips for printing in colour . . . . . . . . . . . . . . . . . .117
Printing photographic images . . . . . . . . . . . . .117
Printing from Microsoft Office applications. . . . .117
Printing specific colours (e.g. a company
logo) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Adjusting the brightness or intensity of a
print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Accessing the colour matching options . . . . . . . . .118
Setting the colour matching options . . . . . . . . . . .118
Using the Colour Swatch feature . . . . . . . . . . . . .120
Using the Colour Correct Utility . . . . . . . . . . . . . .121
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Oki contact details . . . . . . . . . . . . . . . . . . . . . . . 134

Notes, cautions and warnings> 6
N
OTES
, C
AUTIONS
AND
W
ARNINGS
NOTE
A note provides additional information to supplement the main
text.
Only use genuine Oki Original consumables to ensure the best
quality and performance from your hardware. Non-Oki Original
products may damage your printer's performance and invalidate
your warranty. Specifications subject to change without notice.
All trademarks acknowledged.
CAUTION!
A caution provides additional information which, if
ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which, if
ignored, may result in a risk of personal injury.

Introduction> 7
I
NTRODUCTION
Congratulations on choosing this Oki Printing Solutions Multi
Function Product (MFP). It is designed with advanced features, to
give you clear, vibrant colour prints and crisp black and white
pages at high speed on a range of office print media.
With this MFP, you can instantly scan paper-based documents
and deliver the electronic image to various destinations including
email addresses, printers, ftp servers or someone else's
computer on the network.
Your MFP includes these features:
>Up to 16 pages per minute in full colour for fast printing of
high impact colour presentations and other documents.
Up to 8 copies per minute (at 300 dpi) in full colour for fast
copying.
>Up to 24 pages per minute in black and white for fast and
efficient printing of all general purpose documents not
requiring colour.
Up to 16 copies per minute (at 300 dpi) in black and white
for fast and efficient copying of all general purpose
documents not requiring colour.
>1200 x 600dpi (dots per inch) print resolution for high
quality image production showing the finest detail.
>600 x 600dpi (dots per inch) copy resolution.
>Single Pass Colour Digital LED technology for high speed
processing of your printed pages.
>High speed USB 2.0 interface.
>“Ask Oki” – a brand new, user-friendly function that gives
a direct link from your printer driver screen (but not
always illustrated in this guide) to a dedicated web site
specific to the exact model you are using. This is where
you’ll find all the advice, assistance and support you could
need to help you get the best possible results from your
Oki printer.
>Scan to E-mail - Connected to an Ethernet network and a
SMTP server, this MFP allows you to transmit document(s)
over the internet via e-mail. With a touch of the e-mail

Introduction> 8
key and the selection of your recipients' e-mail addresses,
the document(s) is/are first scanned and converted into
an image file, and then transmitted to remote recipients
within minutes.
>Scan to FTP - Allows you to send scanned documents to a
server or a personal computer's file folder over an intranet
with FTP (File Transfer Protocol), HTTP (Hypertext
Transfer Protocol), CIFS (Common Internet File System)
protocol. The scan to filing feature removes the need for
the mail server to handle large attachments.
>Digital Copying - An intuitive control panel, makes digital
copying fast and easy.
>Network/PC Printing - When connected to a Network, The
MFP is able to perform network or PC printing (available in
“Scan-to-Mode”.
>Multiple Pages Sending - With the Auto Document Feeder,
the MFP allows a stack of up to 50 page document(s) to be
continuously scanned.
>Address Book/Profiles Managing - This provides a
convenient way to manage all the e-mail addresses and
profiles (filing destinations). Simply typing the machine's
IP address in the URL field of your browser will prompt the
MFP web page. This web page allows you to create up to
300 e-mail addresses and several filing destinations to
manage your document.
The following optional feature is available:
>Additional memory, to allow printing of more complex
pages.
>Additional paper tray for loading a further 530 sheets to
minimise operator intervention, or different paper stocks
for letterhead stationery, alternative paper sizes or other
print media.
>Automatic two-sided (duplex) printing for economical use
of paper and compact printing of larger documents.

Introduction> 9
MFP
OVERVIEW
F
RONT
VIEW
1. Output stacker, face
down.
Standard printed copy
delivery point. Holds up
to 250 sheets at 80g/m².
2. Multi purpose tray release
buttons (press).
3. Operator Panel with LCD
display. Status LEDs and
operator buttons.
4. Front Cover release (lift).
5. Paper tray.
Standard blank paper
tray. Holds up to 300
sheets of 80g/m² paper.
6. Multi purpose feeder (shown closed).
Used for feeding heavier paper stocks,
envelopes and other special media. Also
for manual feeding of single sheets when
required.
7. Automatic Document Feeder (ADF) Unit.
8. LCD Display.
9. ADF Paper Tray.
10. ADF Paper Support.
11. Document Cover.
12. Control Panel.
13. Lock/Unlock lever
1
4
5
6
7
8
9
10
11
12
2
2
13
3

Introduction> 10
R
EAR
VIEW
This view shows the connection panel and the rear output
stacker.
When the rear paper stacker is folded down, paper exits through
the rear of the printer and is stacked here face up. This is mainly
used for heavy print media. When used in conjunction with the
multi purpose feed tray, the paper path through the printer is
14
22
21
20
19
18 17 16 15
23
13
15
24
14. ADF Cable.
15. ON/OFF Power switch.
16. DC power socket.
17. ADF Connector.
18. USB interface.
19. AC power socket.
20. Rear, face up, 100 sheet stacker.
21. Network Connector.
22. Interconnection Socket.
23. Flush interconnection cable.
24. AC adapter
WARNING!
Only use the AC adapter supplied with this MFP. The use
of any other AC adapter may cause electric shock or fire.

Introduction> 11
essentially straight. This avoids bending the paper around curves
in the paper path and enables feeding of up to 203g/m² media.
T
HE
C
ONTROL
P
ANEL
C
OPY
A
REA
LCD
AND
F
UNCTION
A
REA
201918
12 16144
3
2156
78
9
1011
1. Zoom Used to increase or decrease scaling in 1%
increments up to 400% and down to -25%.
A further choice of scaling can be made from
preset percentages.
2. Copy Quality Used to select copy quality.
3. Density Used to change the density level.
4. Copy Count Used to enter copy quantity or e-mail address.
5. Copy Count Indicates the number of copies selected.
6. Copy Mode Used to select copy mode.
7. Scan Mode Used to select the Scan mode (also the default
working mode).
8. Additional
Settings
Used to execute additional settings of "Copy"
and "Scan" modes. (The settings are available
only for three minutes. After three minutes, the
settings will automatically return to the default
value).
9. Up/Down/Left/
Right Keys
Used to move the cursor in the LCD up/down/
left/right. The up/down keys are used to switch
function indication. The left key is used to return
to the upper level of the setting. The right key is
used to go to the lower level of the setting.

Introduction> 12
S
TART
AND
OTHER
KEYS
10. OK/Select Used to select and confirm current setting
selections.
11. Cancel/Return Used to cancel selections and go back to the top
level of the setting. The key is also used to
cancel any previous input.
12. FTP Address Used to indicate the existing FTP address for the
"Scan to" function. This key is only available in
the "Scan to" mode.
13. Address book Used to indicate the existing E-mail address for
the "Scan to" function. This key is only available
in the "Scan to" mode.
201918
13
12
17
1614
4
3
2156
78
9
1011
15
14. Menu Select to access the menu to set up the MFP.
15. Reset Select to change the scanner to the factory
default settings.
16. Power save Press once to go to “sleep” mode (continuous
press is invalid).
17. Power LEDs
Power
Alarm
Sleep
Illuminates to indicate “power on and ready”.
Illuminates to indicate error condition.
Illuminates to indicate power save mode.
18. Mono Select to send or copy document(s) in
monochrome.
19. Color Select to send or copy in colour.
20. Stop Select to stop all operation (LCD indication shifts
to stand-by screen for each function). Does not
effect settings.

Introduction> 13
C
HANGING
THE
DISPLAY
LANGUAGE
The language used by your printer for display messages and for
report printing can be changed quickly and easily as follows:
1. Press the + key repeatedly to access the System
Configuration Menu.
2. Press the ENTER key to enter the System Configuration
Menu.
3. Press the – key to move directly to the last item in this
menu: LANGUAGE.
4. Press ENTER to change this setting.
5. Use the +/– keys to move in either direction through the
list of available languages until the language you want is
displayed.
6. Press the ENTER key to select this language.
7. Press the ON LINE key to exit the menu system and
return the printer to standby.
The LCD display language can be changed to any of these
languages:
English Norwegian
German Danish
French Dutch
Italian Turkish
Spanish Portuguese
Swedish Polish
Russian Greek
READY
ATTENTION
BACK
MENU
ENTER
ON LINE
CANCEL

Getting Started> 14
G
ETTING
S
TARTED
P
APER
RECOMMENDATIONS
Your MFP will handle a variety of print media, including a range
of paper weights and sizes, transparencies and envelopes. This
section provides general advice on choice of media, and explains
how to use each type.
The best performance will be obtained when using standard
75~90g/m² paper designed for use in copiers and laser printers.
Suitable types are:
>Arjo Wiggins Conqueror Colour Solutions 90g/m²;
>Colour Copy by Neusiedler.
Use of heavily embossed or very rough textured paper is not
recommended.
Pre-printed stationery can be used, but the ink must not offset
when exposed to the high fuser temperatures used in the printing
process.
Envelopes should be free from twist, curl or other deformations.
They should also be of the rectangular flap type, with glue that
remains intact when subjected to hot roll pressure fusing used in
this type of printer. Window envelopes are not suitable.
Transparencies should be of the type designed for use in copiers
and laser printers. We strongly recommend Oki transparencies
(Order No. 01074101). In particular, avoid office transparencies
designed for use by hand with marker pens. These will melt in the
fuser and cause damage.
Labels should also be of the type recommended for use in copiers
and laser printers, in which the base carrier page is entirely
covered by labels. Other types of label stock may damage the
printer due to the labels peeling off during the printing process.
A suitable type is:
>Avery White Laser Label types 7162, 7664, 7666 (A4), or
5161 (Letter);
Business cards recommended are produced by Oki (Order
No. 09002985).

Getting Started> 15
C
ASSETTE
TRAY
If you have identical paper stock loaded in the multi purpose tray,
you can have the printer automatically switch to the other tray
when the current tray runs out of paper. When printing from
Windows applications, this function is enabled in the driver
settings. When printing from other systems, this function is
enabled in the Print Menu.
M
ULTI
PURPOSE
TRAY
The multi purpose tray can handle the same media sizes as the
cassette trays but in weights of 75g/m² to 203g/m². For very
heavy paper stock, use the face up (rear) paper stacker. This
ensures that the paper path through the printer is almost
straight.
The multi purpose tray can feed paper widths as small as 105mm
and lengths up to 1200mm (banner printing).
For paper lengths exceeding 356mm (Legal 14in.) use paper
stock between 90g/m² and 128g/m² and the face up (rear) paper
stacker.
Use the multi purpose tray for printing on envelopes and
transparencies. Up to 50 sheets of transparencies or 10
envelopes can be loaded at one time, subject to a maximum
stacking depth of 10mm.
Paper or transparencies should be loaded print side up and top
edge into the printer.
SIZE DIMENSIONS WEIGHT (G/M²)
A6 105 x 148mm
Light 64-74g/m²
Medium 75-90g/m²
Heavy 91-120g/m²
A5 148 x 210mm
B5 182 x 257mm
Executive 184.2 x 266.7mm
A4 210 x 297mm
Letter 215.9 x 279.4mm
Legal 13in. 216 x 330mm
Legal 13.5in. 216 x 343mm
Legal 14in. 216 x 356mm

Getting Started> 16
F
ACE
DOWN
STACKER
The face down stacker on the top of the printer can hold up to
250 sheets of 80g/m² standard paper and can handle paper
stocks up to 120g/m². Pages printed in reading order (page 1
first) will be sorted in reading order (last page on top, facing
down).
F
ACE
UP
STACKER
The face up stacker at the rear of the printer should be opened
and the tray extension pulled out when required for use. In this
condition paper will exit via this path, regardless of driver
settings.
The face up stacker can hold up to 100 sheets of 80g/m²
standard paper, and can handle stocks up to 203g/m².
Always use this stacker and the multi purpose feeder for paper
stocks heavier than 120g/m².

Loading Paper> 17
L
OADING
P
APER
C
ASSETTE
TRAY
1. Remove the paper tray from the printer.
2. Fan the paper to be loaded at the edges (1) and in the
middle (2) to ensure that all sheets are properly
separated, then tap the edges of the stack on a flat
surface to make it flush again (3).
123

Loading Paper> 18
3. Load the paper (for letter headed paper load face down
with top edge towards the front of the printer).
4. Adjust the rear stopper (1) and paper guides (2) to the
size of paper being used.
To prevent paper jams:
>Do not leave space between the paper and the guides
and rear stopper.
>Do not overfill the paper tray. Capacity depends on the
type of paper stock.
>Do not load damaged paper.
>Do not load paper of different sizes or types at the
same time.
>Do not pull the paper tray out during printing.
>Close the paper tray gently.
5. For face down printing, make sure the face up (rear)
stacker (3) is closed (the paper exits from the top of the
printer). Stacking capacity is approximately 250 sheets,
depending on paper weight.
6. For face up printing, make sure the face up (rear)
stacker (3) is open and the paper support (4) is extended.
Paper is stacked in reverse order and tray capacity is
approximately 100 sheets, depending on paper weight.
21

Loading Paper> 19
7. Always use the face up (rear) stacker for heavy paper
(card stock etc.).
CAUTION!
Do not open or close the rear paper exit while printing as it
may result in a paper jam.
3
4

Loading Paper> 20
M
ULTI
PURPOSE
TRAY
1. Open the multi purpose tray and press gently down on the
paper platform (1) to ensure it is latched down.
2. Load the paper and adjust the paper guides (2) to the size
of paper being used.
>When printing on headed paper load the paper into the
multi purpose tray with pre-printed side up and top
edge into the printer.
>Envelopes should be loaded face up with top edge to
the left and short edge into the printer.
>Do not exceed the paper capacity of about 50 sheets or
10 envelopes. Maximum stacking depth is 10mm.
3. Press the tray latch button (3) inwards to release the
paper platform, so that the paper is lifted and gripped in
place.
Set the correct paper size for the multi purpose tray in the Media
Menu.
NOTE:
Before closing the Multi Purpose Tray, Paper platform (1) must
be latched down.
1
23
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