Oki CX3641 MFP Service manual

2
Contents Table des matières
Warning . . . . . . . . . . . . . . . . . . . 4
Printing Basics . . . . . . . . . . . . . . 5
Exit Paths. . . . . . . . . . . . . . . . . . 6
Loading Print Media . . . . . . . . . . 8
Media Information . . . . . . . . . . 16
The Printer Menu . . . . . . . . . . . 19
Weight Settings. . . . . . . . . . . . . 19
Structure . . . . . . . . . . . . . . . . . 20
Changing Settings . . . . . . . . . . . 21
Secure Print . . . . . . . . . . . . . . . 22
Setting Power Save . . . . . . . . . . 23
Generating Reports . . . . . . . . . . 24
Duplex Printing . . . . . . . . . . . . 25
Control Panel Lights. . . . . . . . . 27
Error Messages . . . . . . . . . . . . 28
Clearing Paper Jams . . . . . . . . 30
Maintenance. . . . . . . . . . . . . . . 46
Replacement Supplies . . . . . . . 52
Service and Support. . . . . . . . . 54
Avertissement. . . . . . . . . . . . . . 55
Impression : Notions de base . .56
Sorties. . . . . . . . . . . . . . . . . . . . 57
Chargement des supports
d'impressio . . . . . . . . . . . . . . . 59
Information sur le support . . . .67
Menu de l’imprimante . . . . . . . .70
Paramètres des grammages . . . . 70
Structure . . . . . . . . . . . . . . . . . 71
Modifier le paramètres . . . . . . . . 72
Impression confidentielle . . . . . . 73
Configuration de économie
d'énergie . . . . . . . . . . . . . . . . . 74
Rapports. . . . . . . . . . . . . . . . . . 75
Impression duplex . . . . . . . . . . 76
Témoins du panneau de
commande . . . . . . . . . . . . . . . .78
Messages d'erreur. . . . . . . . . . . 79
Dégagé un bourrage . . . . . . . . .81
Entretien . . . . . . . . . . . . . . . . . .97
Fournitures de remplacement.103
Service et soutien . . . . . . . . . .105
59394801

3
Contenido Sumário
Advertencia . . . . . . . . . . . . . . 106
Impresión: básico . . . . . . . . . 107
Salida de la Impresora. . . . . . 108
Como cargar los medios. . . . . 110
Información sobre los medios 118
El Menú de Impresión . . . . . . 121
Ajustes del peso . . . . . . . . . . . 121
Estructura. . . . . . . . . . . . . . . . 122
Cambio de configuración . . . . . 123
Impresión segura . . . . . . . . . . 124
Configuración de ahorro
de energía . . . . . . . . . . . . . . . 125
Informes . . . . . . . . . . . . . . . . 126
Impresión Dúplex . . . . . . . . . 127
Luces del Panel de Control. . . 129
Mensajes de error . . . . . . . . . 130
Atascos de papel . . . . . . . . . . 132
Mantenimiento. . . . . . . . . . . . 148
Suministros de repuesto . . . . 154
Servicio & Soporte . . . . . . . . . 156
Aviso . . . . . . . . . . . . . . . . . . . .157
Impressão: básicos . . . . . . . . .158
Percursos de saída . . . . . . . . .159
Colocação da mídia . . . . . . . . .161
Informações sobre mídia . . . .169
Menu da impressora . . . . . . . .172
Configurações da mídia . . . . . . 172
Estrutura . . . . . . . . . . . . . . . . 173
Altere as configurações. . . . . . . 174
Impressão segura . . . . . . . . . . 175
Configuração de economia
de energia . . . . . . . . . . . . . . . 176
Relatórios . . . . . . . . . . . . . . . . 177
Impressão duplex . . . . . . . . . .178
Luzes do painel de controle . .180
Mensagens de erro . . . . . . . . .181
Eliminação de atolamentos de
papel . . . . . . . . . . . . . . . . . . .183
Manutenção. . . . . . . . . . . . . . .199
Suprimentos de reposição . . .205
Assistência Técnica e Suporte.207

4
Important safety warnings follow.
Be sure to read and observe all
safety warnings in this Handy
Reference.
Warning

5
Important!
Print media must be able to withstand the
temperature and pressure of the fusing
process.
Trays 1-4
See page 8 for more information.
•PrintMedia
> Paper: 17 to 57 lb. US Bond, up
to 12.9" x 18"
>
Tray 1 Only: Transparencies
Multi-Purpose (MP) Tray
See pages 11-12 for more information.
•PrintMedia
> paper/cards up to 87 lb. US
Bond, up to 12.9" x 18"
>Labels
> COM-10 envelopes
>Transparencies
> Banners (hand fed).
8.25" to
12.9'' wide by 17" to 47.25" long
• Straight-through side exit path only
(see page 7)
Printing Basics
Print Trays

6
Exit Paths
Face Down (Top)
This is the tray that is normally used. The tray holds up to 500 sheets of 20-lb.
(75 g/m
2
) paper.
Usable for paper up to 57 lb. US Bond
(216 g/m
2
).
The Face-Up exit tray (see next page)
must be used for special media or for
papers heavier than 57-lb. US Bond.

7
Exit Paths
Face Up (Side)
The side (face-up) exit tray provides a
straight-through print path. It holds up
to 250 sheets of 20-lb. (75 g/m
2
) paper.
Use the straight-through path when
printing transparencies, labels and
heavy card stock (above 57 lb. US Bond
(216 g/m
2
).
Always use the side exit when printing
from the MP Tray.
Opening the Face-Up Exit
Tray
1
4
2.

8
Weight Range
Paper: 17 to 57 lb. US Bond (64 to 216 g/m
2
)
Tray 1 Only: Transparencies 0.10 to 0.11 mm thick
(recommended 3M
®
CG3720, OKI 52205701)
Standard Sizes:
Paper, plain or glossy: Letter SEF
a
, Letter LEF*,
Legal-14, Legal-13.5, Legal-13, Tabloid, Executive, A4
SEF, A4 LEF, A5, A6, B4, B5 SEF, B5 LEF
Transparencies (Tray 1 only): Letter or A4 only.
aSEF = short edge feed LEF = long edge feed
Custom Sizes: Min.: 3.9" x 5.8"' (100 x 148 mm)
Max.: 12.9" x 18" (329 x 457 mm)
Must be defined in driver before printing: see your on-
line User’s Guide.
Capacity:
Paper:Tray 1 = 300 sheets 20-lb. (75 g/m
2
) paper
Trays 2-4 = 530 sheets 20-lb. (75 g/m
2
) paper
Transparencies (Tray 1 only): 200 sheets
Loading Print Media
Trays 1-4 Media Specifications

9
1. Pull out the tray and squeeze the
base of the side paper guide (!) to
adjust it for the size paper you are
using.
2. Push the front/back paper guide
release (1) to the right, then move
the guide forward or backward to fit
the size paper you are using.
3. Fan the paper.
1
fan_pap
er_F2_1
0.jpg
Loading Print Media
Trays 1-4

10
Loading Print Media
Loading Trays 1-4
4. Load the paper, print side down:
5. Check that the paper guides are
snug, but not tight, against the
paper.
Note : For Letterhead stationery:
Long edge feed —face
down, top toward
the back of the
printer.
Short edge feed —face
down, top to the
right:

11
Weight Range
Paper: 17 to 87 lb. US Bond (35 to 181 lb. Index, 64 to 330
g/m
2
metric)
Labels: 0.1 to 0.2 mm thick, including carrier sheet
(recommended Avery 5161, 7162, 7664, 7666)
Transparencies: 0.10 to 0.11 mm thick (recommended 3M
CG3720, OKI 52205701)
Standard Sizes:
Paper: Letter SEF
a
, Letter LEF*, Legal-14, Legal-13.5,
Legal-13, Tabloid, Executive, A4 SEF, A4 LEF, A5, A6, B4, B5
SEF, B5 LEF, and COM-10, DL, C4 and C5 Envelopes.
Labels, Transparencies: Letter or A4 only
a.SEF = short edge feed LEF = long edge feed
Custom Sizes:
Must be defined in
driver before
printing: see your
on-line User’s
Guide.
Simplex Duplex
Min. 2.5" x 4.1" [75 x 90 mm] 3.9" x 5.8"' (100 x 148 mm)
Max. 12.9" x 18" (328 x 457 mm) 12.9" x 18" (328 x 457 mm)
Banners: 8.25" to 12.9'' (210 to 328 mm) wide by 17" to
47.25" (432 mm to 1.2 m) long. Must be fed one sheet at a
time.
Loading Print Media
MP Tray Media Specifications

12
Loading Print Media
MP Tray Media Specifications
Takes:
• 230 sheets 20-lb. (75 g/m
2
) paper
• 100 sheets of labels (recommended Avery 5161, 7162, 7664,
7666)
•25 envelopes
• 100 Transparencies (recommended, 3M CG3720, OKI 52205701)
• Banners, hand-fed one at a time

13
Loading Media, MP Tray
1
2
3
4Print side up.
1
2
3
fan_paper_F2_10.jpg
Loading Print Media
Loading the MP Tray

14
Loading Print Media
Loading the MP Tray
Note:
Letterhead Stationery
(Letter, A4 or B5):
• Long edge feed —aim top toward
the back of the printer:
•
Short edge feed —aim the top into
the printer:
Note:
Labels & Transparencies:
•Print side up.
•Default = long edge feed.
Envelopes:
•Flap side down, aimed into the
printer:
manl_le.jpg
manl_se.jpg
C96_LoadP
aperMPTray
_Labels_cro
p.jpg
C96_Load
PaperMPTr
ay_Envelo
pels_crop.j
pg

15
Loading Print Media
Loading the MP Tray
Check the Media Size
Default = Letter Long Edge (Letter
LEF)
1. Press
ENTER .
2.
∇/Δ keys → Menus . Press ENTER .
3. Highlight
Tray Configuration. Press
ENTER .
4.
∇/Δ keys →MP Tray Config . Press
ENTER .
5.
∇/Δ keys →Paper Size . Press
ENTER .
6.
∇/Δ keys → appropriate size
(labels and transparencies: only
Letter or A4). Press
ENTER .
7. Set the Media Type
(transparencies) or Media Weight
(labels, etc.), as described below.
Transparencies: Set Media Type
a ∇/Δ keys →Media Type . Press
ENTER .
b
∇/Δ keys →Transparency . Press
ENTER .
c Press
ONLINE to exit the Menu
mode.
Labels, Thick Paper, etc.: Set
Media Weight
a ∇/Δ keys →Media Weight . Press
ENTER .
b
∇/Δ keys → appropriate media
weight (see page 19). Press
ENTER .
8. Press
ONLINE to exit the Menu
mode.

16
Standard Paper_____________
Standard paper is the printer. default.
Do not use
• Heavily coated or smooth paper
• Embossed, rough, or heavily
textured paper
• Recycled paper
• Paper with cutouts, perforations, or
excessive paper dust.
• Odd shaped paper (not
rectangular).
• Carbon paper, thermal transfer
paper, ink-jet paper.
• Wet or damp paper.
Glossy Paper _______________
The following glossy papers have been
tested and are recommended:
• Mowhawk 37-101 Color Copy
Ultra-Gloss CIS 49 lb. US Bond
(188 g/m
2
)
• Oki 52208203 Gloss 32-lb. US Bond
(120 g/m
2
)
• Oki 52208901, 52208902 Ultra
Glossy 42 lb. US Bond (150 g/m
2
)
Glossy paper can be fed from any of
the paper trays (Trays 1-5, MP Tray).
If other glossy paper is used, it must
• be manufacturer approved for use
in dry toner based copiers or laser/
LED printers.
• withstand the temperature and
pressure of the fusing process.
• be 0.13 to 0.16 mm thick.
Media Information
Standard Paper, Glossy Paper

17
Media Information
Recycled, Banners, Labels, Cards
Recycled Paper _____________
Recycled paper must
• be manufacturer approved for use
in dry toner based copiers or laser/
LED printer.
• withstand the temperature and
pressure of the fusing process.
Banner Paper ______________
Banner paper should ideally be 34-lb.
US Bond (128 g/m
2
).
•
Source = MP Tray
•
Size = Custom
•
Media Type = Ultra Heavy 1.
Labels ____________________
Caution!
Use labels designated for laser
printers.
Labels must cover the entire carrier
sheet. The adhesive must not be
exposed.
Recommended labels:
• Avery 5161 letter
• Avery 7162, 7664, 7666 A4
Select the following settings in the
driver:
•
Source = MP Tray
•
Size = Letter LEF,/SEF, A4 LEF/SEF
•
Type = Labels
•
Media Size = Off: Windows
®
Adobe
®
PostScript
®
only
Thick Paper (Cards)__________
Caution!
To prevent damage to the printer, it is
very important to check the printer’s
media settings before printing on
thick paper.
Select the following settings in the
driver. See page 19 for paper weight
ranges for each of these settings.
•
Media Type = Medium Heavy, Heavy,
Ultra Heavy 1, Ultra Heavy 2, Ultra
Heavy 3, or Ultra Heavy 4.

18
Media Information
Envelopes, Transparencies
Envelopes _________________
Important!
Never use envelopes with metal clasps,
snaps, windows, or V-flap seals:
Recommended envelopes:
• Oki 52206301 COM-10 premium
envelopes
Select the following settings in the
driver:
•
Source = MP Tray
•
Size = COM-10
Transparencies _____________
Caution!
Avoid office transparencies designed
for use by hand with marker pens.
These will melt in the fuser and cause
damage.
Select the following settings in the
driver:
•
Source = Tray 1 or MP Tray
•
Size = Letter lLEF, Letter SEF, A4
LEF, A4 SEF
•
Type = Transparency
•
Media Size = Off: Windows
®
Adobe
®
PostScript
®
only.
Envelopes.jpg

19
From, the menu (press ENTER) : Menus →Trayx Config →Media Weigh t.
Important!:
Printer driver settings override printer menu settings.
Note:
To determine if a paper weight is US Bond or Index, check the metric
equivalent. Example: 35 lb. US Bond = 132 g/m
2
; 35 lb. Index = 64 g/m
2
.
Setting Tray(s) US Bond Metric Index
Auto (default) All 17 to 57 lb. 64 to 216 g/m
2
35 to 118.6 lb.
Light All 17 to 18 lb. 64 to 67 g/m
2
35 to 37 lb.
Medium Light All 18 to 20 lb. 68 to 75 g/m
2
37 to 42 lb.
Medium All 20 to 28 lb. 75 to 105 g/m
2
42 to 58 lb.
Medium Heavy All 28 to 32 lb. 106 to 120 g/m
2
52 to 66 lb.
Heavy All 32 to 34 lb. 121 to 128 g/m
2
60 to 71 lb.
Ultra heavy 1 All 35 to 50 lb. 129 to 188 g/m
2
74 to 104 lb.
Ultra heavy 2 All 51 to 57 lb. 188 to 216 g/m
2
106 to 141 lb.
Ultra Heavy 3 MP Tray Only 57 to 71 lb. 217 to 268 g/m
2
120 to 147 lb.
Ultra Heavy 4 MP Tray Only 71 to 87 lb. 268 to 330 g/m
2
147 to 181 lb.
The Printer Menu
Weight Settings

20
For more information, see the on-line
User's Guide on the Documentation
CD provided with your printer or at
http://my.okidata.com .
Basic Menu Structure
– Configuration
–PrintPages
– Suspend Printing
– Resume Printing
– Print Secure Job (Password
Protected)
–Menus
– Shut Down
– Admin Setup
– Tray Alignment
– Calibration
– Print Statistics (Password
Protected)
Printing the Configuration
Report
Print out the Configuration Report to
see a listing of the menu items and
their settings:
1. Press
ENTER .
2.
∇/Δ keys →Print Pages .
3. Press
ENTER .
4.
∇/Δ keys →Configuration .
5. Press
ENTER .
6. The report prints and the printer
goes back online.
The Printer Menu
Structure