Xerox VersaLink B415 User manual

VERSION 1.0
AUGUST 2023
702P08980
Xerox®VersaLink®B415
Multifunction Printer
User Guide

© 2023 Xerox Corporation. All rights reserved.
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BR38803

4Xerox®VersaLink®B415 Multifunction Printer User Guide

Xerox®VersaLink®B415 Multifunction Printer User Guide 5
Contents
Safety................................................................................................................................................13
Notices and Safety........................................................................................................................14
Conventions.................................................................................................................................15
Product Statements ................................................................................................................15
Electrical Safety ............................................................................................................................19
General Guidelines..................................................................................................................19
Power Cord............................................................................................................................19
Emergency Power Off..............................................................................................................20
Battery Safety........................................................................................................................20
Telephone Line Cord................................................................................................................20
Operational Safety ........................................................................................................................21
Operational Guidelines ............................................................................................................21
Printer Location......................................................................................................................21
Printer Supplies ......................................................................................................................22
Consumable Information.........................................................................................................22
Maintenance Safety ......................................................................................................................23
Environmental, Health and Safety Contact Information.. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . . 24
Product Symbols ...........................................................................................................................25
Getting Started....................................................................................................................................29
Parts of the Printer.........................................................................................................................30
Front View.............................................................................................................................30
uplex Automatic ocument Feeder..........................................................................................31
Internal Parts.........................................................................................................................33
Rear View..............................................................................................................................34
Control Panel.........................................................................................................................35
Additional Configurations and Options . . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. 37
Paper Tray Options..................................................................................................................38
Power Options ..............................................................................................................................39
Power Saver...........................................................................................................................39
Powering On the Printer or Exiting Sleep Mode . .. . .. . .. . .. .. . . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. .. 39
Restarting, Placing in Sleep Mode, or Powering Off the Printer .. . .. . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. .. . .. . .. . 40
Accessing the Printer......................................................................................................................41
Authentication.......................................................................................................................41
Authorization.........................................................................................................................42
Personalization.......................................................................................................................42
Accounting............................................................................................................................43
Logging In.............................................................................................................................43
Apps, Features, and Functions..........................................................................................................44
Introduction to Apps...............................................................................................................44
Touchless Workflows................................................................................................................44
Adaptive Learning...................................................................................................................44
Information Pages.........................................................................................................................46
Printing Information Pages.......................................................................................................46

6Xerox®VersaLink®B415 Multifunction Printer User Guide
Configuration Reports..............................................................................................................47
The Embedded Web Server.............................................................................................................48
Finding the IPAddress of Your Printer.........................................................................................48
Accessing the Embedded Web Server.........................................................................................49
Logging In Using the Embedded Web Server . . . .. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . 49
Certificates for the Embedded Web Server. .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. . .. .. . .. . . 50
ownloading the Configuration Report from the Embedded Web Server...... . . . . . ....... . . . ........ . . . ........ . . . 50
Using the Remote Control Panel Feature.....................................................................................51
ownloading the Print and Scan rivers from the Embedded Web Server . ...... . . . . . ...... . . . . . ....... . . . . ....... 51
Using Xerox®Workplace Cloud to Manage your evice . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. .. . . .. . . .. . 51
Installation and Setup....................................................................................................................53
Installation and Setup Overview................................................................................................53
Selecting a Location for the Printer.............................................................................................53
Updating the Printer System Software........................................................................................53
Removing the Internal Packing Materials ....... . . . . ....... . . . . ....... . . . . ...... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . 54
Connecting the Printer ...................................................................................................................56
Selecting a Connection Method.................................................................................................56
Connecting to a Computer Using a USB Cable . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . 56
Connecting to a Wired Network.................................................................................................57
Wireless Network Adapter ........................................................................................................57
Connecting with Wi-Fi irect.....................................................................................................58
Connecting with Near Field Communication (NFC) . . .. . .. .. . .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. . . .. . 59
Configuring AirPrint.................................................................................................................61
Configuring a evice for Universal Print . .. . .. . . .. . .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. . .. 61
Connecting to a Telephone Line ................................................................................................62
Initial Printer Setup........................................................................................................................63
Configuration Watchdog..........................................................................................................63
Fleet Orchestrator...................................................................................................................63
Xerox®Easy Assist Application...................................................................................................64
Installing the Print river Software ...................................................................................................65
Operating System Requirements................................................................................................65
Installing the Print rivers for a Windows Network Printer... . . . ........ . . . ........ . . . ........ . . . ........ . . . ........ . . . . . 65
Installing the Windows Print river .zip File. .. . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. . .. 66
Installing the Print rivers for a Windows USB Printer . . . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. . .. .. . .. . . .. . . .. . .. . . 66
Installing the Printer as a Web Service on evices. .. . . .. . . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . .. . . .. . 67
Installing the rivers and Utilities for Macintosh OS (MacOS) . . .. . .. .. . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. . .. . .. . . .. . 67
Installing Print rivers and Utilities for UNIX and Linux Printing. .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. . .. . .. .. . . .. . . .. . .. . . 69
More Information..........................................................................................................................70
Locating the Serial Number ......................................................................................................70
Personalize..........................................................................................................................................71
Personalize Overview......................................................................................................................72
Personalization by the User.............................................................................................................73
Personalizing the Home Screen .................................................................................................73
Personalizing Entry Screen efaults............................................................................................74
Personalizing the Apps.............................................................................................................75
Personalizing the Language......................................................................................................78
Contents

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Personalization from Adaptive Learning. . . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. . .. .. . .. . . .. . . .. . .. . .. . .. . .. .. . .. . .. . .. . .. . .. .. . . .. . . .. . .. . . 79
1–Touch App Suggestions ........................................................................................................79
Feature List Order Suggestions..................................................................................................80
Personalized Language Suggestions...........................................................................................80
Managing your Personalization Suggestions . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. . .. .. . .. . . 81
1–Touch Apps...............................................................................................................................82
Creating a Private 1–Touch App ................................................................................................82
Creating a Private 1–Touch App from a Public 1–Touch App .. . . . ...... . . . . . ..... . . . . . . ..... . . . . . ...... . . . . . ...... . . . . . 83
Editing a 1–Touch App.............................................................................................................83
eleting or Hiding a 1–Touch App .............................................................................................84
Using and Editing a 1–Touch App..............................................................................................84
Creating Personalized Touchless Workflows . . .. . .. . .. .. . .. . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. . .. . .. .. . . .. . . .. . 85
Removing All Personalizations..........................................................................................................86
Xerox®Apps........................................................................................................................................87
Xerox®App Gallery........................................................................................................................88
Xerox®App Gallery Overview ....................................................................................................88
Creating a Xerox®App Gallery Account.......................................................................................88
Logging in to your Xerox®App Gallery Account............................................................................89
Installing or Updating an App from the Xerox®App Gallery............................................................89
evice.........................................................................................................................................91
evice Overview.....................................................................................................................91
Accessibility...........................................................................................................................92
About...................................................................................................................................93
Information Pages..................................................................................................................93
Supply Status.........................................................................................................................94
Billing and Usage Counters.......................................................................................................94
Remote Services.....................................................................................................................95
Xerox®Easy Assist (XEA) App....................................................................................................95
Jobs..........................................................................................................................................100
Jobs Overview......................................................................................................................100
Job Options.........................................................................................................................100
Managing Jobs ....................................................................................................................100
Managing Special Job Types...................................................................................................102
Managing Jobs using the Embedded Web Server.... . . . ........ . . . ........ . . . ....... . . . . ....... . . . . ....... . . . . ....... . . . 105
Copy.........................................................................................................................................107
Copy Overview.....................................................................................................................107
Making a Copy.....................................................................................................................107
Copy Workflows ...................................................................................................................109
I Card Copy..............................................................................................................................118
I Card Copy Overview..........................................................................................................118
Copying an I Card ..............................................................................................................118
Email ........................................................................................................................................119
Email Overview.....................................................................................................................119
Sending a Scanned Image in an Email .....................................................................................119
Adding or Editing Contacts in the evice Address Book from the Control Panel ....... . . . . ....... . . . . ....... . . . 122
Contents

8Xerox®VersaLink®B415 Multifunction Printer User Guide
Workflow Scanning......................................................................................................................123
Workflow Scanning Overview..................................................................................................123
Using Workflow Scanning.......................................................................................................123
Scan To .....................................................................................................................................134
Scan To Overview..................................................................................................................134
Scanning to an Email Address.................................................................................................134
Scanning to a USB Flash rive ................................................................................................136
Scanning to the Logged-In User..............................................................................................137
Scanning to Remote estinations............................................................................................137
Adding a Scan To estination to an Address Book Entry ........ . . . ........ . . . ........ . . . ........ . . . ....... . . . . ....... 140
Fax...........................................................................................................................................142
Fax Overview .......................................................................................................................142
Sending a Fax......................................................................................................................142
Fax Workflows......................................................................................................................144
Server Fax..................................................................................................................................149
Server Fax Overview ..............................................................................................................149
Sending a Server Fax.............................................................................................................149
Sending a elayed Server Fax.................................................................................................151
Print From..................................................................................................................................153
Print From Overview..............................................................................................................153
Printing From a USB Flash rive ..............................................................................................153
Printing from Saved Jobs........................................................................................................154
Printing from a Mailbox .........................................................................................................155
@PrintByXerox............................................................................................................................156
@PrintByXerox Overview ........................................................................................................156
Printing with the @PrintByXerox App . . ........ . . . ....... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . . . . ...... . . . . . ...... . . . 156
Xerox®Connect for XMPie.............................................................................................................157
Xerox®Connect for XMPie App Overview...................................................................................157
Printing............................................................................................................................................159
Printing Overview ........................................................................................................................160
Selecting Printing Options.............................................................................................................161
Print river Help ...................................................................................................................161
Windows Printing Options ......................................................................................................161
Macintosh Printing Options ....................................................................................................163
UNIX, Linux, and AS/400 Printing ............................................................................................164
Mobile Printing Options .........................................................................................................167
Print Jobs...................................................................................................................................169
Managing Jobs ....................................................................................................................169
Printing Special Job Types ......................................................................................................170
Printing Features .........................................................................................................................174
Selecting Paper Options for Printing ... . . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 174
Printing on Both Sides of the Paper..........................................................................................175
Print Quality ........................................................................................................................175
Image Options.....................................................................................................................176
Printing Multiple Pages to a Single Sheet........ . . . . ....... . . . . ....... . . . . ...... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... 176
Contents

Xerox®VersaLink®B415 Multifunction Printer User Guide 9
Printing Booklet Layout..........................................................................................................176
Using Special Pages ..............................................................................................................177
Printing Annotations for Windows............................................................................................179
Printing Watermarks for Windows............................................................................................180
Orientation..........................................................................................................................181
Advanced Printing Options.....................................................................................................181
Using Custom Paper Sizes.............................................................................................................184
efining Custom Paper Sizes...................................................................................................184
Printing on Custom-Size Paper.................................................................................................185
Print From..................................................................................................................................187
Printing From a USB Flash rive ..............................................................................................187
Printing from Saved Jobs........................................................................................................188
Printing from a Mailbox .........................................................................................................188
Printing from the Embedded Web Server..... . . . . ...... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . . ..... . . . . . ...... . . . . . ...... . . . 189
Paper and Media ...............................................................................................................................191
Paper and Media Overview............................................................................................................192
Supported Paper .........................................................................................................................193
Recommended Media ...........................................................................................................193
Ordering Paper.....................................................................................................................193
General Paper Loading Guidelines............................................................................................193
Paper That Can amage Your Printer .......................................................................................193
Paper Storage Guidelines .......................................................................................................194
Paper Characteristics.............................................................................................................194
Supported Paper Types and Weights ........................................................................................195
Supported Standard Paper Sizes..............................................................................................196
Supported Paper Sizes and Weights for 2-Sided Printing.. . . . . ....... . . . . ....... . . . . ....... . . . . ...... . . . . . ...... . . . . . .. 197
Supported Custom Paper Sizes................................................................................................198
Configuring Paper Tray Settings .....................................................................................................199
Configuring edicated Paper Trays ..........................................................................................199
Changing Paper Size, Type, and Color.......................................................................................199
Loading Paper ............................................................................................................................200
Loading Paper in Trays 1–4.....................................................................................................200
Adjusting the Paper Guides in the 550-Sheet Adjustable Trays ...... . . . ........ . . . ........ . . . ........ . . . ........ . . . . 203
Loading Paper in the Bypass Tray.............................................................................................204
Printing on Special Paper ..............................................................................................................207
Letterhead, Pre–Printed, and Hole–Punched Media ....... . . . ........ . . . ........ . . . ......... . . ........ . . . ........ . . . . ... 207
Envelopes............................................................................................................................209
Labels.................................................................................................................................212
Maintenance.....................................................................................................................................215
General Precautions.....................................................................................................................216
Cleaning the Printer.....................................................................................................................217
Cleaning the Printer Exterior ...................................................................................................217
Supplies.....................................................................................................................................221
Consumables.......................................................................................................................221
Contents

10 Xerox®VersaLink®B415 Multifunction Printer User Guide
Routine Maintenance Items ...................................................................................................221
Ordering Supplies .................................................................................................................221
Toner Cartridges...................................................................................................................222
Imaging Unit.......................................................................................................................224
uplex Automatic ocument Feeder ( A F) Roller Assembly ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . .. 227
Recycling Supplies.................................................................................................................228
Resetting Supply Life Counters ................................................................................................229
Managing the Printer...................................................................................................................230
Viewing the Meter Reading ....................................................................................................230
Printing the Billing Summary Report.........................................................................................230
Moving the Printer.......................................................................................................................231
Troubleshooting.................................................................................................................................233
General Troubleshooting...............................................................................................................234
Restarting the Printer.............................................................................................................234
Printer oes Not Power On.....................................................................................................234
Printer Resets or Powers Off Frequently .. .. .. .. .. .. .. ....... .. .. ... .. .. .. ..... .. .. ...... .. .. .. .. .. .. ...... .. .. ..... .. .. .. ... 235
Printer oes Not Print............................................................................................................235
Printing Takes Too Long .........................................................................................................236
ocument Fails to Print..........................................................................................................238
ocument Prints from Wrong Tray...........................................................................................239
Empty or Partially Printed ocument........................................................................................239
Printer is Making Unusual Noises.............................................................................................239
Automatic 2-Sided Printing Problems........................................................................................240
ate and Time Are Incorrect ..................................................................................................240
Scanner Errors......................................................................................................................240
Wireless Network Adapter Problems.........................................................................................241
Paper Jams ................................................................................................................................242
Locating Paper Jams .............................................................................................................242
Minimizing Paper Jams..........................................................................................................242
Clearing Paper Jams..............................................................................................................243
Troubleshooting Paper Jams...................................................................................................251
Print, Copy, and Scan Problems......................................................................................................255
Identifying Print, Copy, and Scan Problems.... . . . ........ . . . ......... . . ........ . . . ........ . . . . ....... . . . . ...... . . . . . ...... 255
Print-Quality Problems ...........................................................................................................255
Copy and Scan Problems........................................................................................................262
Fax Problems..............................................................................................................................264
Problems Sending Faxes.........................................................................................................264
Problems Receiving Faxes.......................................................................................................265
Printing Fax Reports ..............................................................................................................266
Getting Help...............................................................................................................................267
Viewing Error and Alert Messages on the Control Panel... . . . . . . ..... . . . . . ...... . . . . . ...... . . . . . ..... . . . . . ...... . . . . . .. 267
Viewing the Error History on the Control Panel . . . . . ....... . . . . ....... . . . . ....... . . . ......... . . ......... . . . ........ . . . .... 267
Support Logs........................................................................................................................267
The Embedded Web Server ....................................................................................................268
Online Support Assistant........................................................................................................268
Information Pages................................................................................................................268
Contents