Oki C310dn User manual

Oki Data CONFIDENTIAL
BOM Use for Certification Body
Rev Date DCO No. Contents Design Approval
Approval TsutomuYamamoto Design S Ogashiwa Name
C310dn, C330dn, C510dn, C530dn
Maintenance Manual
Check
Date 2010-06-18 Drawing No.44346001TH 1
220
C310dn, C330dn, C510dn, C530dn
Maintenance Manual
[Rev. 1]
Related drawings
Drawing No. Name
44346007TL C310dn, C330dn, C510dn, and C530dn Disassembly for Maintenance
44346007TR C310dn, C330dn, C510dn, and C530dn RSPL
No.01
More Service Manuals at www.service-manual.net

44346001TH Rev.1  /
Oki Data CONFIDENTIAL
Document Revision History
Rev.
No. Date
Changed items
Person in charge
No. Page Description of change
1 2010-06-18 Issue S. Ogashiwa
Rev.
No. Date
Changed items
Person in charge
No. Page Description of change
Document Revision History

44346001TH Rev.1 3 /
Oki Data CONFIDENTIAL
This manual explains the maintenance methods for the C310dn, C330dn, C510dn, and
C530dn printers.
The manual has been prepared for use by the maintenance personnel. For how to operate
the C310dn, C330dn, C510dn, and C530dn printers, refer to the corresponding user’s
manual.
These printer names may be given as follows in this manual.
C310dn C310
C330dn C330
C510dn C510
C530dn C530
Note! • The contents of this manual are subject to changes without prior notice.
• Despite that exhaustive efforts were made in preparing the manual to make
it accurate, it still may contain errors. Oki Data will not hold itself liable
for any damage that results or is claimed to have resulted from repairs,
adjustment, or modifications of the printers conducted by the users using
this manual.
• The parts employed in the C310dn, C330dn, C510dn, and C530dn printers
are so delicate that they may be damaged if not treated properly. Oki Data
Corporation highly recommends that the maintenance of the printers is
undertaken by ODC's registered maintenance personnel.
• Work after eliminating static electricity.
PREFACE
はじめに

44346001TH Rev.1 4 /
Oki Data CONFIDENTIAL
CONTENTS
CONTENTS
1. CONFIGURATION.....................................................................6
1.1 System configuration ............................................................................................7
1.2 Printer configuration ..............................................................................................9
1.3 Optional items .....................................................................................................10
1.4 Specifications ......................................................................................................11
1.5 Interface specifications ........................................................................................13
1.5.1 USB interface specifications .........................................................................13
1.5.1.1 USB interface overview..........................................................................13
1.5.1.2 USB interface connector and cable .......................................................13
1.5.1.3 USB interface signals ............................................................................13
1.5.2 Network interface specifications ...................................................................14
1.5.2.1 Network interface overview....................................................................14
1.5.2.2 Network interface connector and cable..................................................14
1.5.2.3 Network interface signals ......................................................................14
2. DESCRIPTION OF OPERATION ............................................15
2.1 Electrophotographic process mechanism ...........................................................16
2.2 Printing process...................................................................................................20
3.INSTALLATION.........................................................................32
3.1 Cautions, and do’s and don’ts..............................................................................33
3.2 Unpacking procedure ..........................................................................................34
3.3. Printer installation instructions ...........................................................................35
3.4 List of components and accessories ...................................................................36
3.5 Assembly procedure ...........................................................................................37
3.5.1 Assembly of the printer main unit .................................................................37
3.5.2 Connection of the power cable .....................................................................41
3.5.3 Installation and recognition confirmation of an option ..................................43
3.6 Printing of MenuMap ...........................................................................................53
3.7 Connection methods............................................................................................54
3.8 Checking of paper used by the user ....................................................................56
4.REPLACEMENT OF PARTS....................................................57
4.1 Notes on replacement of parts.............................................................................58
4.2 Part replacement procedure ................................................................................60
4.2.1 Belt unit..........................................................................................................60
4.2.2 Fuser unit.......................................................................................................61
4.2.3 Left side cover ...............................................................................................61
4.2.4 Right side cover.............................................................................................62
4.2.5 Face-up tray...................................................................................................62
4.2.6 Rear cover.....................................................................................................63
4.2.7 LED assembly. and LED assembly springs ...................................................63
4.2.8 Image drum fan and ZHJ board.....................................................................64
4.2.9 CU/PU PCB and low-voltage power supply...................................................64
4.2.10 Top cover assembly.....................................................................................66
4.2.11 Top cover and LED head cable assembly....................................................66
4.2.12 Operator panel assembly.............................................................................67
4.2.13 Board IBB and LCD.....................................................................................67
4.2.14 MPT assembly.............................................................................................68
4.2.15 Front fan, hopping motor, rear fan, image drum motor and
cover-open switch........................................................................................69
4.2.16 High-voltage power supply board................................................................70
4.2.17 Guide-ejection assembly, fuser connector assembly and
color-registration assembly .........................................................................71
4.2.18 Frame-MPT assembly and feeder assembly..............................................72
4.2.19 Side-L assembly, side-R assembly and base assembly ⑦........................73
4.2.20 Feed rollers..................................................................................................74
4.3 Locations to lubricate...........................................................................................75

44346001TH Rev.1 5 /
Oki Data CONFIDENTIAL CONTENTS
5. MAINTENANCE MENUS.........................................................87
5.1 System Maintenance menu (for maintenance personnel)....................................88
5.2 Maintenance Utility...............................................................................................90
5.3 User maintenance menu functions ......................................................................92
5.3.1 Maintenance menu (for end-users)................................................................92
5.3.2 Self-diagnostic mode.....................................................................................93
5.3.3 Various types of printing on stand-alone basis............................................110
5.3.4 Button functions at power-on.......................................................................111
5.4 Setup after part replacement.............................................................................112
5.4.1 Notes on CU/PU board replacement...........................................................112
5.5 Manual density adjustment operation................................................................114
5.6 Printer ADMIN MENU........................................................................................115
6. PERIODIC MAINTENANCE ..................................................118
6.1 Cleaning.............................................................................................................119
6.2 LED lens array cleaning.....................................................................................120
6.3 Pick-up roller cleaning........................................................................................122
6.4 Pinter internal cleaning ......................................................................................123
7.TROUBLESHOOTING............................................................125
7.1 Before troubleshooting.......................................................................................126
7.2 Points to check before dealing with image troubles...........................................126
7.3 Precautions for dealing with image troubles ......................................................126
7.4 Preparation for troubleshooting..........................................................................126
7.5 Troubleshooting procedure.................................................................................127
7.5.1 LCD messages list.......................................................................................127
7.5.2 Preparation for troubleshooting ...................................................................148
7.5.3 Troubleshooting of image problems ............................................................180
7.5.4 Network troubleshooting .............................................................................187
7.5.4.1 Connection errors occur by use of a Web browser
(C330dn/C530dn only) ....................................................................187
7.5.4.1.1 Has a certificate been created?....................................................188
7.5.4.1.2 Is the SSL/TLS setting set to ON?................................................188
7.5.4.1.3 Check the version number of the Web browser............................189
7.5.4.1.4 Check the encryption strength of the printer.................................190
7.5.4.2 Print operation is not possible (C330dn/C530dn only) ........................193
7.5.4.2.1 Check the OS (Operating System)...............................................193
7.5.4.2.2 Has a printer been created?.........................................................193
7.5.4.2.3 Is the IPP setting set to Enable? ..................................................193
7.5.4.3 A certificate cannot be created.(C330dn/C530dn only) ......................194
7.5.4.3.1 Not all the required entry fields are filled in. .................................194
7.5.4.3.2 The printer is printing....................................................................194
7.5.4.4 A certificate cannot be installed.(C330dn/C530dn only).................194
7.5.4.4.1 The printer IP address has been changed. ..................................194
7.5.4.4.2 The network card has been initialized. .........................................195
7.5.4.4.3 A CSR has been deleted..............................................................195
7.5.4.4.4 Install an intermediate Certificate. ...............................................195
7.5.4.5 Other questions (C330dn/C530dn only) ..............................................196
7.5.4.5.1 Time required for creation of a certificate.....................................196
7.5.4.5.2 Communication time when the encryption function is enabled.....196
7.5.4.5.3 Can encrypted printing be performed without IPP?......................196
7.5.4.5.4 What will happen if SSL/TLS is set to OFF after a certificate is
created (or installed)?...................................................................196
7.5.4.5.5 How to change the port number...................................................196
7.5.4.5.6 The error message “The security certificate was issued by a
company you have not chosen to trust.View the certificate to
determine whether you want to trust the certifying authority” is
displayed.......................................................................................196
7.5.4.5.7 The error message “Name of security certificate is invalid or does
not match the site name” is displayed...........................................197
7.5.4.6 Restrictions when using Internet Explore 7 (C330dn/C530dn only) .198
7.5.4.6.1 Warning indication when SSL is enabled for self-signed
certificates ....................................................................................198
7.6 Fuse check.........................................................................................................199
8. CONNECTION DIAGRAMS .................................................200
8.1 Resistance value checking ................................................................................201
8.2 Layout of parts ..................................................................................................204
8.3 Firmware revision numbers ...............................................................................218
8.3.1 ROM control numbers..................................................................................218
8.3.2 Checking and indication of the revision number .........................................219
8.3.3 Stamp of maintenance board indication .....................................................219

Oki Data CONFIDENTIAL
1.
CONFIGURATION
1.1 System configuration ......................................................................7
1.2 Printer configuration .......................................................................9
1.3 Optional items ...............................................................................10
1.4 Specifications ...............................................................................11
1.5 Interface specifications .................................................................13

44346001TH Rev.1 7 /
Oki Data CONFIDENTIAL 1. CONFIGURATION
1.1 System configuration
K toner
sensor
C toner
sensor
Paper
feed
motor
MPT
clutch
ID
motor
Fuser
motor
WR sensor
ID UP/
DOWN sensor
ID
FAN
C LED HEAD
M LED HEAD
Y LED HEAD
K LED HEAD
USB
LAN
CUPU
CD1
ASIC(/)
CD1
ASIC(1/)
EEP
ROM
Flash
ROM
Resident
RAM
Option
RAM
Optional SD
memory card
(C530 only)
Fuser
Inlet
Low-voltage board
AC-SW
Toner sensor board
High-voltage board
Operator
panel board
Waste toner
sensor board
Color registration
sensor board
Density sensor
nd TRAY PCB
Belt unit
K-ID C-ID M-ID Y-ID
Rear
cover SW
1st P.E
sensor
Hopping
sensor
Hopping
clutch
Rear
FAN
Front
FAN
1st cassette
sensor
M toner
sensor
Y toner
sensor ID fuse
cut
Belt unit
fuse-cut
Duplex
rear sensor
Belt
thermistor
Duplex
front sensor
IN sensor
Cover-open
SW
EXIT
sensor
Duplex
clutch
Shutter
solenoid BELT
motor
Environmental
sensor
EEP
ROM
High-voltage
I/F
Heater power
3.3V,5V,4V,0VL,0VP
Fuser fuse-cut/upper center/for
compensation/lower thermistor
TAG I/F
CU/PU board
nd IN
sensor
nd
paper feed
motor
nd
ﾎｯﾋﾟﾝｸﾞ
ｸﾗｯﾁ
nd
registration
clutch
Heater control,
others
nd P.E
sensor
nd
hopping
sensor
TAG
board
TAG
board
TAG
board
TAG
board
Registration
clutch
nd hopping clutch
Figure 1-1-1 and Figure 1-1-2 show the system configurations of the C310dn, C330dn
C510dn and C530dn printers.
Figure 1-1-1 System Configuration Diagram (C530/C330)

44346001TH Rev.1  /
Oki Data CONFIDENTIAL 1. CONFIGURATION
K toner
sensor C toner sensor
Paper
feed
motor
MPT
clutch
ID
motor
Fuser
motor
WR sensor
ID UP/
DOWN sensor
ID
FAN
C LED HEAD
M LED HEAD
Y LED HEAD
K LED HEAD
USB
LAN
CUPU
EEP
ROM
Flash
ROM
Resident
RAMOption
RAM
Optional SD
memory card
(C530 only)
Fuser
Inlet
Low-voltage board
AC-SW
Toner sensor board
High-voltage board
Operator
panel board
Waste toner
sensor board
Color registration
sensor board
Density sensor
2nd TRAY PCB
Belt unit
K-ID C-ID M-ID Y-ID
Rear
cover SW
1st P.E
sensor
Hopping
sensor
Hopping
clutch
Rear
FAN
Front
FAN
1st cassette
sensor
M toner
sensor Y toner sensor ID fuse
cut
Belt unit
fuse-cut
Duplex
rear sensor
Belt
thermistor
Duplex
front sensor
IN sensor
Cover-open
SW
EXIT
sensor
Duplex
clutch
Shutter
solenoid BELT
motor
Environmental
sensor
EEP
ROM
High-voltage
I/F
Heater power
3.3V,5V,24V,0VL,0VP
Fuser fuse-cut/upper center/for
compensation/lower thermistor
TAG I/F
CU/PU board
2nd IN
sensor 2nd
paper feed
motor
2nd
registration
clutch
Heater control,
others
2nd P.E
sensor
2nd
hopping
sensor
2nd
hopping
clutch
TAG
boardTAG boardTAG boardTAG board
Registration
clutch
SPL
ASIC(/)
SPL
ASIC(1/)
Figure 1-1-2 System Configuration Diagram (C510/C310)

44346001TH Rev.1  /
Oki Data CONFIDENTIAL 1. CONFIGURATION
1.2 Printer configuration
The internal part of the C310dn, C330dn, C510dn, and C530dn printers consists of the
following sections:
• Electrophotographic processing section
• Paper paths
• Controllers (CU/PU)
• Operator panel
• Power supplies (high-voltage power supply/low-voltage power supply)
Figure 1-2 shows the configuration of the printers.
Figure 1-2

44346001TH Rev.1 10 /
Oki Data CONFIDENTIAL 1. CONFIGURATION
1.3 Optional items
The following optional items are available for the C310dn, C330dn, C510dn, and
C530dn printers:
(1) Optional tray (2nd Tray)
(2) Additional memory (C530 only)
(3) SD memory card (C530 only)
(authentication printing, encrypted secure printing)