Oki C5400 Series User manual

C5400/C5400n User’s Guide
P/N 59361601, revision 1.2
July, 2005
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. The manufacturer
assumes no responsibility for the results of errors beyond its control.
The manufacturer also cannot guarantee that changes in software
and equipment made by other manufacturers and referred to in this
Guide will not affect the applicability of the information in it. Mention
of software products manufactured by other companies does not
necessarily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this document
as accurate and helpful as possible, we make no warranty of any
kind, expressed or implied, as to the accuracy or completeness of
the information contained herein.
The most up-to-date drivers and manuals are available from the Oki
Data web site http://www.okidata.com and http://my.okidata.com.
Copyright © 2005. All rights reserved.
As an ENERGY STAR®Program Participant, the
manufacturer has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.
Oki and Microline are registered trademarks of Oki Electric Industry Company
Ltd. ENERGY STAR is a registered trademark of the United States
Environmental Protection Agency. Hewlett-Packard, HP, and LaserJet are
registered trademarks of Hewlett-Packard Company. Microsoft, MS-DOS and
Windows are registered trademarks of Microsoft Corporation. Apple, Macintosh
and Mac OS are registered trademarks of Apple Computers Inc. Other product
names and brand names are registered trademarks or trademarks of their
proprietors.

•1
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printer Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Changing the display language 8
Media Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Media Weight Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Media Types 10
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Envelopes 11
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Media: Tray 1 and Optional Tray 2 13
Media Sizes: Trays 1 & 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Auto Switching 14
Media: Multi-Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Media Sizes: Multi-Purpose Tray 15
Top Exit (Face Down Stacker) 16
Rear Exit (Face Up Stacker) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Optional Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Trays 1 and 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Multi-Purpose (MP) Tray 21
Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
How To Make Changes in The Menus . . . . . . . . . . . . . . . . . . . . . . . 24
Summary of Menu Defaults 27
Printer Menus 35
Setting Color Tuning from The Front Panel 66
Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Toner Cartridge Replacement 71
Image Drum Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Belt Unit Replacement 88
Fuser Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Jam 382 100
Jam 381 103
Jam 372 and 380 109
Jam 370, 373 and 383 111

•2
Jam 371 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Jam 391 and 392 116
Jam 390 118
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
LCD messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Problem Solving 126
Problems Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Computer Interface Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Miscellaneous Problems 135
Parallel Transmission Mode: Windows Only 136
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
RAM Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Second Paper Tray 138
Duplex Unit 139
Hard Disk Drive 140
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Factors That Affect the Appearance of Printed Documents . . . 145
Differences between the Range of Colors a Monitor or Printer Can Re-
produce. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
How Your Software Application Displays Color 147
Choosing a Color Matching Method 148
RGB or CMYK? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Matching Photographic Images . . . . . . . . . . . . . . . . . . . . . . . . . 148
Matching Specific Colors (e.g., a Company logo): RGB only . 149
Printing Vivid Colors: RGB Only . . . . . . . . . . . . . . . . . . . . . . . 149
Color matching: Postscript emulation driver 150
Color Matching Options: Windows Me and 98 152
Color Matching Options: Windows 2000, XP and NT 4.0 153
Color Matching: PCL Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Color Matching Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
The Print Color Swatch Utility 160
Windows 98/Me/XP/NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Windows 2000 192
Windows 98/Me. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Windows 2000 and XP 241
Windows NT 4.0 268
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

•3
Color Swatch Utility 293
General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Installing the Color Swatch Utility . . . . . . . . . . . . . . . . . . . . . . 293
Opening the Color Swatch utility. . . . . . . . . . . . . . . . . . . . . . . . 293
Using the Color Swatch Utility . . . . . . . . . . . . . . . . . . . . . . . . . 294
Storage Device Manager Utility for Windows . . . . . . . . . . . . . . . . 296
General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Installing Storage Device Manager 298
Opening Storage Device Manager . . . . . . . . . . . . . . . . . . . . . . . 298
Using Storage Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . 299
PrintSuperVision Utility 323
General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Installing PrintSuperVision . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Network Printer Status Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Installing The Network Printer Status Utility . . . . . . . . . . . . . . 324
To Open The Network Printer Status Utility . . . . . . . . . . . . . . . 324
LPR Utility 326
How to Install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
LPR Status box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Notes, Cautions, etc. • 4
Notes, Cautions, etc.
NOTE
A note appears like this. A note provides additional
information to supplement the main text which helps
you to use and understand the product.
Important!
An important message appears like this. An important message
provides supplemental information which can prevent potential
problems.
CAUTION!
A caution appears like this. A caution provides additional
information which, if ignored, may result in equipment
malfunction or damage.
WARNING!
A warning appears like this. A warning provides additional
information which, if ignored, may result in a risk of
personal injury.

Introduction • 5
Introduction
Your new printer is designed with advanced features to give you
clear, vibrant color printing and crisp black and white pages at high
speed on a range of print media.
Features:
•Up to 16 pages per minute in full color.
•Up to 24 pages per minute in black and white.
•600 dpi (dots per inch) print resolution.
•Single Pass Color Digital LED technology.
•Model C5400: PCL 5C, Epson FX and IBM ProPrinter emulations.
Model C5400n: Postscript emulation; PCL 5C, Epson FX and IBM
ProPrinter emulations.
•Model C5400n: 10 Base-T and 100 Base-TX network connection.
•Secure Print feature for printing confidential documents over the
network
•Proof and Print feature which allows you to proof out one copy of
your document before printing multiple copies. If the proof is okay,
you can print the balance of the copies immediately without having to
reprocess the document.
Options:
•Duplex Unit for automatic two-sided printing: see page 139.
•Additional Memory—see page 137.
– 64MB
– 128 MB
– 256 MB
•Internal 20 GB Hard Disk Drive for storage of overlays, macros and
downloadable fonts, etc.: see page 140.
•Second Paper Tray, capacity 530 sheets 20-lb. paper: see page 138.

Introduction • 6
Printer Overview
Front View
Output Stacker, face down
Standard printed copy delivery point. Holds up to 250 sheets of
20-lb. US Bond (75 g/m²) paper.
Operator Panel
Menu driven operator controls and LCD display panel (can be
changed to show different languages: see page 8).
PaperTray
Standard blank paper tray. Holds up to 300 sheets of 20-lb. US
Bond (75 g/m²) paper.
Multi-Purpose Tray
Used for feeding heavier paper stocks, envelopes and other
special media. Also for manual feeding of single sheets when
required.

Introduction • 7
Rear View
On/Off Switch
Socket for Power Cord
Parallel Interface
USB Interface
Network Interface
Optional Duplex Unit
Rear Stacker (face up), Capacity100 sheets 20-lb. US Bond
(75 g/m²) paper
When the rear paper stacker is folded down, paper exits the printer
through the rear of the printer and is stacked here face up. This is
mainly used for heavy print media. When used in conjunction with
the Multi-Purpose Tray, the paper path through the printer is
essentially straight. This avoids bending the paper around curves in
the paper path and makes paper feeding more reliable.

Introduction • 8
Changing the display language
1. Press MENU +repeatedly until you see
SYSTEM CONFIG MENU
POWER SAVE DELAY TIME
2. Press ENTER.
3. Press MENU +repeatedly until you see
SYSTEM CONFIG MENU
LANGUAGE
4. Press ENTER.
5. Press MENU +and/or MENU –repeatedly until you see the
language you wish to select.
6. Press ENTER to select this language.
7. Press ON LINE to exit the menu and return the printer to
standby.
BACK ENTER
OLN INE
CANCEL
MENU
READY
ATTENTION

Media Recommendations • 9
Media Recommendations
Your printer can handle a variety of print media, including a range of
paper weights and sizes, transparencies, labels and envelopes. This
section provides general advice on choice and use of media.
Media Weight Designations
CAUTION!
Print media must be able to withstand 446°F (230°C) for 0.2
second.
Weight
Designation Weight Feed Tray Duplexer? Exit Tray
Light 16-19 lb. US Bond
(60-71 g/m²)
Tray 1
Tray 2
No Topa
Rearb
a. Face Down Stacker
b. Face Up Stacker
Medium 20-27 lb. US Bond
(75-101 g/m²)
Tray 1
Tray 2
MP Tray
Yes Top
Rear
Heavy 28-32 lb. US Bond
(105-120 g/m²)
Tray 1
Tray 2
MP Tray
Yes (restricted
to 28 lb.
maximum)
Rear
Only
Ultra Heavy 33-54 lb. US Bond
(124-203 g/m²)
Tray 2c
MP Tray
c. 47 lb. (177 g/m²) maximum for Tray 2
No Rear
Only

Media Recommendations • 10
Media Types
Paper
The best performance is obtained when using paper designed for
use in copiers and laser printers. Suitable types include:
•Hammermill®Laser Printer Radiant White, 24 lb. US Bond (90
g/m²)
•Xerox®4024, 20 lb.US Bond (75 g/m²)
•Oki®52206101 Bright White Proofing Paper, 32 lb. US Bond
(120 g/m2)
Recommendations
•Check http://my.okidata.com for the latest information on
recommended papers for your printer.
•Paper should be stored flat, away from moisture, direct sunlight and
heat sources.
• The use of heavily laid or textured paper will seriously affect the
life of the image drum and give poor print quality. Print quality
can be improved by changing the media setting to ‘Ultra Heavy.’
However, this will reduce the output speed and prevent the use of the
duplex option.
•Avoid:
– Damp, damaged or curled paper.
– Very smooth, shiny or glossy paper.
– Heavily embossed letterhead paper, very rough paper or paper
that has a large grain difference between the two sides.
– Paper with perforations, cut-outs or ragged edges.
– Carbon paper, recycled paper, NCR paper, photosensitive
paper, pressure sensitive paper or thermal transfer paper.

Media Recommendations • 11
Envelopes
•Use only recommended envelopes (Oki 52206301 and 52206302:
see “Selecting/Using OKI Print Media“ in your Handy Reference
Guide for more information).
•Envelopes should be stored flat and away from moisture, direct
sunlight and heat sources.
•Don’t use envelopes with windows or metal clasps.
•Don’t use damp, damaged or curled envelopes.
Transparencies
•Use only recommended transparencies (3M CG3720, Oki
52205701).
•Avoid office transparencies designed for use by hand with marker
pens. These will melt in the fuser and cause damage.
CAUTION
Print media must be able to withstand 446°F (230°C) for 0.2
second.
Yes No

Media Recommendations • 12
Labels
•Avery 5161 White Laser Labels (letter size) work well with your
printer. Check http://my.okidata.com for the latest information on
media for your printer.
•Use only labels designed for use in color laser printers and
photocopiers.
CAUTION!
• Labels should cover the entire carrier sheet.
• Carrier sheet or adhesive must not be exposed to any
part of the printer

Media Recommendations • 13
Media: Tray 1 and Optional Tray 2
Media Sizes: Trays 1 & 2
Feed Exit
Paper size Tray 1 Tray 2 Top
a
a. Use the Top Exit (Face Down Stacker) only for paper up to 47 lb. US
Bond (98 lb. Index, 177 g/m2).
Rear
b
b. Switch to the Rear Exit (Face Up Stacker) when you are printing pa-
per heavier than 47 lb. US Bond (98 lb. Index, 177 g/m2).
Letter (8½ x 11'') S, Dc
c. S = Simplex; D = Duplex (printing on both sides)
S, D S, D S, D
Legal-14
(8½ x 14'')
S, D S, D S, D S, D
Legal-13.5
(8½ x 13.5'')
S,DS,DS,D S,D
Legal-13
(8½ x 13'')
S, D S, D S, D S, D
Executive
(7¼ x 10½'')
S,DS,DS,D S,D
A4 (210 x 297 mm) S, D S, D S, D S, D
A5 (145 x 210 mm) S, D S, D S, D S, D
A6 (105 x 148 mm) SNot Usable Not Usable S
B5 (182 x 257 mm) S, D S, D S, D S, D
Custom S: min. 3.94
x 5.83'' [100
x 148 mm],
D: min. 5.8
x 8.25'' [148
x 210 mm]
S, D: max.
8.5 x 14''
[215.9 x
355.6 mm]
S: min. 3.94
x 5.83'' [100
x 148 mm],
D: min. 5.8
x 8.25'' [148
x 210 mm]
S, D: max.
8.5 x 14''
[215.9 x
355.6 mm]
S, D Not
Usable.

Media Recommendations • 14
Auto Switching
If you have identical paper stock loaded in the Multi-Purpose Tray or
the optional Second Paper Tray, you can have the printer
automatically switch to the other tray when the current tray runs out
of paper. This function is enabled in the Print Menu.
Media: Multi-Purpose Tray
Use the Multi-Purpose (MP) Tray for printing card stock, labels,
envelopes and transparencies. Or load a stack of letterhead
stationery to switch to as needed.
•A stack of media about 3/8'' (10 mm) high can be loaded into the MP
Tray, equivalent to about 10 envelopes or 50 transparencies.
•Media should be loaded print side up, top edge facing into the printer.
•Generally, the rear exit (Face Up Stacker) is used with the MP Tray.
Important!
The duplex unit can be used for paper only, at weights up to 28 lb.
US Bond (105 g/m2metric, 58 lb. Index). Do not use the duplex
(two-sided printing) function for labels, envelopes,
transparencies, or paper heavier than 28 lb. US Bond.

Media Recommendations • 15
Media Sizes: Multi-Purpose Tray
Feed Exit
Paper size MP Tray Rear
a
a. Use the Rear Exit (Face Up Stacker) for heavy paper, transparen-
cies, envelopes, and labels.
Top
b
b. Use the Top Exit (Face Down Stacker) only for paper up to 47 lb.
US Bond (98 lb. Index, 177 g/m2).
Letter (8½ x 11'') Yes Yes Yes
Legal-14 (8½ x 14'') Yes Yes Yes
Legal-13.5
(8½ x 13.5'')
Yes Yes Yes
Legal-13 (8½ x 13'') Yes Yes Yes
Executive
(7¼ x 10½'')
Yes Yes Yes
A4 (210 x 297 mm) Yes Yes Yes
A5 (145 x 210 mm) Yes Yes Yes
B5 (182 x 257 mm) Yes Yes Yes
Envelopes
(COM-10)
Yes Yes No
Custom: min.
3.94 to 5.83'' [100 x
148 mm]; max. 8½ x
14'' [216 x 356 mm],
or bannerc
c. Banner specifications:
– Length: up to 47'' (1.2 m)
– Width Range = 8¼ to 8½'' (210 to 215.9 mm)
– Weight Range = 28 to 34 lb. US Bond (105 to 128 g/m2)
– Path = Rear Exit (Face Up Stacker) only
– Feed one sheet at a time.
Yes Yes No

Media Recommendations • 16
Top Exit (Face Down Stacker)
•Holds up to 250 sheets of 20-lb. US Bond (42 lb. Index, 75 g/m²
metric) standard paper
•Handles paper stocks up to 47 lb. US Bond (98 lb. Index, 176 g/m²
metric).
•Pages are printed in reading order (page 1 first; last page on top,
facing down).
Rear Exit (Face Up Stacker)
The face up stacker at the rear of the printer should be opened and
the tray extension pulled out when required for use. In this condition
paper will exit via this path, regardless of driver settings.
•The face up stacker can hold up to 100 sheets of 20 lb. US Bond (42
lb. Index, 75 g/m²) standard paper.
•Handles stocks up to 54 lb. US Bond (113 lb. Index, 113 lb. Index,
203 g/m² metric).
•Papers are printed face up: for multi-page documents, select reverse
order printing in your application Print dialog box so that the stack is
in correct order.
Optional Duplex Unit
This option provides automatic two-sided printing on the same range
of paper sizes as optional Tray 2 (i.e. all Tray 1 sizes except A6),
using paper from 20 to 28-lb. US Bond (42 to 58 lb. Index, 75 to 105
g/m² metric).
NOTE
Always use this stacker and the Multi-Purpose Tray for
paper stocks heavier than 47 lb. US Bond (98 lb. Index,
176 g/m² metric).

Loading Paper • 17
Loading Paper
Trays 1 and 2
1. Remove the paper tray from the printer.
NOTE
If you have the optional second paper tray installed:
• If you are printing from the 1st (upper) tray, you can
pull out the 2nd (lower) tray and reload it while the
printer is printing.
• If you are printing from the 2nd (lower) tray, do not
pull out the 1st (upper) tray while printing. This will
cause a paper jam.

Loading Paper • 18
2. Fan the paper to be loaded at the edges ( 1 ) and in the middle ( 2 ),
then tap the edges of the stack on a flat surface to make it flush
again (
3 ).
3. Load paper print side down, making sure the rear stopper (1) and
paper guides (2) are snug against the paper.
123