Olivetti FAX System M-New User manual

Option Copier
Service Manual
Code Y108810-2
FAX System M - New
d-Copia 300MF / d-Copia 400MF / d-Copia 500MF
d-Copia 2500MF / d-Copia 3000MF

PUBLICATION ISSUED BY:
Olivetti S.p.A.
77, Via Jervis - 10015 Ivrea (TO)
Italy
Copyright © 2007, Olivetti
All rights reserved

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Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.

Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point
of attention is shown inside the symbol.
General warning.
Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required.
Remove the power plug from the wall outlet.
Always ground the copier.

1.Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check
that it is adequate for the rated current. .............................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes,
lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the
proper authorities. ............................................................................................................................
CAUTION:
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .......
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ................
• Do not install the copier near a radiator, heater, other heat source or near flammable material.
This may cause fire. .........................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ...........
• Always handle the machine by the correct locations when moving it. ...............................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ...........................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is acciden-
tally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immedi-
ately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical
attention. ......................................................................................................................................
• Advice customers that they must always follow the safety warnings and precautions in the copier’s
instruction handbook. .....................................................................................................................

2.Precautions for Maintenance
WARNING
• Always remove the power plug from the wall outlet before starting machine disassembly. ...............
• Always follow the procedures for maintenance described in the service manual and other related
brochures. .......................................................................................................................................
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. .....................................................................................................................
• Always use parts having the correct specifications. ..........................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related bro-
chure when replacing them. Using a piece of wire, for example, could lead to fire or other serious
accident. ..........................................................................................................................................
• When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ................................................................
• Always check that the copier is correctly connected to an outlet with a ground connection. .............
• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. ..............................................................
• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...........................................................................................................................
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are
safely secured so they will not be caught in rotating sections. ..........................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ........................................................................................................

• Do not remove the ozone filter, if any, from the copier except for routine replacement. ....................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. .....................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. .............................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ........
• Remove toner completely from electronic components. ...................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ....................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. ...................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. ......................................
• Handle greases and solvents with care by following the instructions below: .....................................
Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
Ventilate the room well while using grease or solvents.
Allow applied solvents to evaporate completely before refitting the covers or turning the power switch on.
Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. .......................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet imme-
diately. ............................................................................................................................................
3.Miscellaneous
WARNING
• Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. .....................................................................................

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3KH-4
CONTENTS
1-1 Specifications
1-1-1 Specifications..........................................................................................................................................1-1-1
1-1-2 Parts names............................................................................................................................................1-1-4
(1) Main body..........................................................................................................................................1-1-4
(2) Document Processor.........................................................................................................................1-1-5
(3) Operation panel.................................................................................................................................1-1-6
1-1-3 Mechanical construction .........................................................................................................................1-1-7
1-2 Installation
1-2-1 Installation environment ..........................................................................................................................1-2-1
1-2-2 Unpacking and installation ......................................................................................................................1-2-2
(1) Unpacking .........................................................................................................................................1-2-2
1-2-3 Installing the fax backup kit (option)........................................................................................................1-2-4
1-3 Maintenance Mode
1-3-1 Maintenance mode .................................................................................................................................1-3-1
(1) Executing a maintenance item ..........................................................................................................1-3-1
(2) Maintenance mode item list...............................................................................................................1-3-2
(3) Contents of maintenance mode items...............................................................................................1-3-4
1-3-2 User management ................................................................................................................................1-3-29
(1) Using the user management mode .................................................................................................1-3-29
(2) Common setting ..............................................................................................................................1-3-30
(3) FAX box function .............................................................................................................................1-3-30
(4) Fax setting and registration.............................................................................................................1-3-31
(5) Date and Timer................................................................................................................................1-3-35
(6) Report..............................................................................................................................................1-3-35
(7) Address Book..................................................................................................................................1-3-35
(8) One-touch Keys...............................................................................................................................1-3-36
(9) User login administration.................................................................................................................1-3-36
(10) Job accounting ................................................................................................................................1-3-37
1-4 Error Codes
1-4-1 Error codes .............................................................................................................................................1-4-1
(1) Error code..........................................................................................................................................1-4-1
(2) Table of general classification...........................................................................................................1-4-2
(2-1) U004XX error code table: Interrupted phase B .........................................................................1-4-4
(2-2) U006XX error code table: Problems with the unit .....................................................................1-4-5
(2-3) U008XX error code table: Page transmission error...................................................................1-4-5
(2-4) U009XX error code table: Page reception error ........................................................................1-4-5
(2-5) U010XX error code table: G3 transmission...............................................................................1-4-6
(2-6) U011XX error code table: G3 reception ....................................................................................1-4-8
(2-7) U017XX error code table: V.34 transmission ..........................................................................1-4-10
(2-8) U018XX error code table: V.34 reception................................................................................1-4-10
(2-9) U023XX error code table: Relay command abnormal reception .............................................1-4-10
(2-10) U044XX error code table: Encrypted transmission .................................................................1-4-10
1-5 Troubleshooting
1-5-1 Self-diagnosis .........................................................................................................................................1-5-1
(1) Self-diagnostic function .....................................................................................................................1-5-1
(2) Self diagnostic codes ........................................................................................................................1-5-1
1-6 Requirements on PWB Replacement
1-6-1 Upgrading the firmware on the fax control PWB.....................................................................................1-6-1
2-1 Electrical Parts Layout
2-1-1 Electrical parts layout..............................................................................................................................2-1-1

3KH-4
2-2 Operation of the PWBs
2-2-1 Fax control PWB .....................................................................................................................................2-2-1
2-2-2 NCU PWB ...............................................................................................................................................2-2-5

3KH-3
1-1-1
1-1 Specific ations
1-1-1 Specifications
Type ........................................................... Optional FAX kit
Compatibility .............................................. G3
Communication Line .................................. Subscriber telephone line
Transmission Time..................................... 3 seconds or less (33600 bps, JBIG, ITU-T A4-R #1 chart)
Transmission Speed .................................. 33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/
7200/4800/2400 bps
Coding Scheme ......................................... JBIG/MMR/MR/MH
Error Correction ......................................... ECM
Original Size .............................................. Max. width: 11"/297 mm, Max. length: 63"/1,600 mm
Automatic Document Feed ........................ Max. 100 sheets (with optional DP)
Scanner Resolution ................................... Horizontal x Vertical
200 x 100 dpi Normal (8 dot/mm x 3.85 line/mm)
200 x 200 dpi Fine (8 dot/mm x 7.7 line/mm)
200 x 400 dpi Super Fine (8 dot/mm x 15.4 line/mm)
400 x 400 dpi Ultra Fine (16 dot/mm x 15.4 line/mm)
600 x 600 dpi
Printing Resolution..................................... 600 x 600 dpi
Gradations ................................................. 256 shades (Error diffusion)
One-Touch Key .......................................... 100 keys
Multi-Station Transmission......................... Max. 500 destinations
Substitute Memory Reception.................... 700 sheets or more (when using ITU-T A4 #1)
Image Memory Capacity ............................ Built-in 40 GB hard disk (120 MB used for memory forwarding)
Fax control PWB (12 MB) (for memory reception of incoming faxed originals)
Report Output ............................................ Sent result report, FAX RX result report, Activity report, Status page
Option ........................................................ Fax backup kit and dual FAX
Functions ................................................... See P.1-1-2 and P.1-1-3.
NOTE: These specifications are subject to change without notice.
Y108810-2 Service Manual

3KH-2
1-1-2
Reception functions Manual reception
Automatic reception
Fax/telephone auto selection
TAD reception
D.R.D. reception*1
Remote switching
Transmission functions Program dial
Chain dial
Redial (manual/automatic)
Communication functions Direct transmission
Memory transmission
Bulk fax output
Additional communication func-
tions
Broadcast transmission (up to 500 numbers)
Polling communication
Encrypted communication
Password check communication
Memory forwarding
Standby transmission
Delayed transmission
Interrupt send
Short protocol
ECM
Sub address transmission
Sub address confidential delivery
Sub address bulletin board communication
Supplementary communication
functions
Manual send
Address book
Canceling communication
Line monitor
Transmission destination display
Tone transmission
Memory back-up*2
Printing out from FAX box (subaddress-based confidential reception)
Communication result display
Batch transmission
TTI transmission
Bulletin board communication function
Rotation transmission
Duplex transmission*3
Initial communication speed setting
Line type setting
Zooming communication
Transmission port restriction*4
Mixed sized originals
Original orientation (Border erase book)
Supplementary reception func-
tions
Memory reception
2 in 1 reception
Auto reduce reception
Rotation reception
Duplex reception
Recording paper media type setting
Reception date and time recording
Receive-only port*4
Reduced size reception
Communication restriction (up to 50)
Document box
Service Manual Y108810-2

3KH-2
1-1-3
*1: For 120 V specifications only.
*2: When optional fax backup kit is installed.
*3: Available only when optional document processor of the machine is installed.
*4: When optional dual FAX is installed.
Reports Send result report
Receipt result report
Activity report
Status page
Fax box list
Network FAX Addition of a cover page
i-FAX (internet faxing) transmission
E-mail reporting of the transmission result
Terminal service
File name
Others Cancelling and sending delayed transmissions (queued)
Remote diagnosis
Smoothing reception
Fax priority printout
Common address for the machine and FAX
Internet faxing
Y108810-2 Service Manual

3KH-4
1-1-4
1-1-2Partsnames
(1) Main body
Figure 1-1-1
Note that you cannot automatically receive FAX when turning the main power switch off.
Toturn the power off, press the Power key on the operation panel.
1
4
7
2
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5
1
d-Copia 300MF / d-Copia 400MF / d-Copia 500MF d-Copia 2500MF / d-Copia 3000MF
2
3
6
5
4
7
1. Operation panel
2. Main power switch
3. MP tray
4. Line connection connector (L1)
5. Line connection connector (L2)
6. TEL connection connector (T2)
7. TEL connection connector (T1)
Service Manual Y108810-2

3KH-4
1-1-5
(2) DocumentProcessor
Figure 1-1-2
212345
6
345
6
1
d-Copia 300MF / d-Copia 400MF / d-Copia 500MF d-Copia 2500MF / d-Copia 3000MF
1. Original placement indicator
2. Document processor top cover
3. Original width guides
4. Original table
5. Original eject table
6. Opening handle
Y108810-2 Service Manual

3KH-4
1-1-6
(3) Operation panel
Figure 1-1-3
1215 34567 8911 12
12 34567891110 12
232221192018
23222119 2018171615
14
13
1716
14
13
d-Copia 300MF / d-Copia 400MF / d-Copia 500MF
d-Copia 2500MF / d-Copia 3000MF
1. System menu key
2. Counter key
3. Print indicator
4. Send indicator
5. Receive indicator
6. Memory indicator
7. Error indicator
8. Help key
9. Logout key
10. Energy saver key
11. Power key
12. Main power indicator
13. Status/Job cancel key
14. Program key
15. Accessibility display key
16. Document box key
17. Send/Fax key
18. Touch panel
19. Clear key
20. Numeric keys
21. Start key
22. Stop key
23. Reset key
Service Manual Y108810-2

3KH-4
1-1-7
1-1-3 Mechanical construction
Figure 1-1-4
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-
OPWB-M
IFPWB
FCPWB
FCPWB
NCUPWB
NCUPWB
MPWB
PSPWB
YC10
YC25
YC10
YC30
YC2
YC31
TOUCH PANEL LCD
OPWB-R
OPWB-L
LINPWB
SPEAKER
OPWB-FOPWB-U
YC6YC5
YC4 YC3
YC2 YC7 YC13
YC12YC8
A
A
d-Copia 300MF / d-Copia 400MF / d-Copia 500MF
Dual FAX (option)
FAX backup
kit (option)
Y108810-2 Service Manual

3KH-4
1-1-8
Figure 1-1-5
Fax backup
kit (option)
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YC3
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YC22
A
A
LCD
CFM7
OPWB-U
OPWB-F
OPWB-M
OPWB-L OPWB-R
LINPWB
Speaker
IFPWB
MPWB
FCPWB
PSPWB
Touch Panel
d-Copia 2500MF - d-Copia 3000MF
Service Manual Y108810-2

3KH-2
1-2-1
1-2 Installation
1-2-1 Installation environment
Installation location (Be based on the machine establishment place.)
Avoid direct sunlight or bright lighting. Ensure that the photo-conductor will not be exposed to direct sunlight or other
strong light when removing paper jams.
Avoid extremes of temperature and humidity, abrupt ambient temperature changes, and hot or cold air directed onto the
machine.
Avoid dust and vibration.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1°).
Avoid air-borne substances that may adversely affect the machine or degrade the photo-conductor, such as mercury,
acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a room with good ventilation.
Y108810-2 Service Manual