Olivetti d-Copia 4003MF User manual

SERVICE MANUAL
Multifuction Digital Copier
d-Copia 4003MF / d-Copia 4004MF
d-Copia 4003MF Plus / d-Copia 4004MF Plus
d-Copia 5004MF / d-Copia 6004MF
Code: Y116540-5

PUBLICATION ISSUED BY:
Olivetti S.p.A.
Gruppo Telecom Italia
Via Jervis, 77 - 10015 Ivrea (TO)
Copyright © 2015 Olivetti
All rights reserved

CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BAT-
TERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste
officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE
INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonctionnaires
municipaux de votre région pour les détails concernant des déchets solides et une mise au rebut appropriée.
Notation of products in the manual
For the purpose of this service manual, products are identified to the following type.
d-Copia 4003MF (40 ppm -LED -without FAX) : 40LOlivetti model
d-Copia 4004MF (40 ppm -LED -with FAX) : 40LF Olivetti model
d-Copia 4003MF Plus (40ppm -HyPAS -without FAX) : 40H Olivetti model
d-Copia 4004MF Plus (40ppm -HyPAS -with FAX) : 40HF Olivetti model
d-Copia 5004MF
(50ppm -HyPAS -with FAX) : 50HF Olivetti model
d-Copia 6004MF
(60ppm -HyPAS -with FAX) : 60HF Olivetti model

Revision history
Revision Date Pages Revised contents
1 14 February 2014 1-1-2 Correction: Power source →Rated input
1-1-3, 1-1-4 Correction: sheets/min →ppm, images/min →ipm
1-1-5 Correction: 18.Left cover →controller cover
1-1-12 Correction: (2)d-Copia ... →50/60ppmmodel ...
1-2-1 Correction: 120V60Hz 10.0A →12.0A
1-2-3 Correction: The parts of No.15 and No.16
1-2-4 Added: Cautions sentence for carrying the machine
1-2-8 Correction: Left cover →controller cover
1-2-11 Changed: Procedures and Figure for the loading paper
1-2-15 Added: Setting the country code
1-3-16 Added: into the description of (60) Media type attributes
1-3-16, 17 Added: Contents addition in (62),(75), (78) to (81),
(84) to (87)
1-3-32 Changed: Figure 1-3-9 in U070
1-3-38 Changed: Procedure in U201
1-3-40 Changed: Procedure in U207
1-3-44 Added: Error codes
1-3-54, 1-3-55
1-3-58 to 60
Changed: Item number of original
1-3-55 to 57 Correction: List of the Error Codes
1-3-62 Added: a display of TDRS connection state
1-3-63, 1-3-65 Correction: The position of "Excute"
Correction: Kind of error
1-3-98 Correction: Procedure in U917
1-3-106,
1-3-109,
1-3-110
Added: Completion
1-3-107 Added: 254 Taiwan to Destination code list
1-4-83 Correction: right cover →rear cover
1-4-108 Added: Error code 3102
1-5-11 Added: Procedure 8 “Remove...”
1-5-16 Deleted: Procedure 5 “Refit...”
1-5-20, 1-5-52 Added: Procedure 4 “Open the ...”
1-5-20, 1-5-21,
1-5-52, 1-5-53,
1-5-59, 1-5-64,
1-5-65, 1-5-67,
1-5-86, 1-5-87,
1-5-94, 1-5-95
Correction: Names of cover
(upper right cover →right upper cover)
(right upper cover →right middle cover)
(upper left cover →left upper cover)
(left upper cover →left middle cover)
(right upper cover →front right cover)
1-5-71 Correction: Duplex assembly →Duplex conveying unit
1-5-82 Deleted: Procedure 3

1 14 February 2014 1-5-40 Correction: Main/engine →control
1-5-71 Added: (37) “Check ...”
1-5-81 Deleted: (8) “Check...”
1-5-90 to 93 Deleted: The procedure linked to the procedure of other
pages
1-5-99 Correction: Names of fan motor
Deleted: Center and rear fan motor (Japan only)
2-1-1 Changed: Item number (6 to 3 , 3 to 7)
2-1-3, 2-1-4
2-1-6, 2-1-7
2-1-9, 2-1-10
2-1-12
Correction: Parts number
2-2-1, 2-2-2 Correction: Change of the contents of explanation
2-2-12, 2-2-20,
2-2-21, 2-2-31,
2-2-32, 2-2-36,
2-2-37, 2-2-39,
2-2-41, 2-2-48,
2-2-49
Correction: Names of cover
(upper right cover →right upper cover)
(right upper cover →right middle cover)
(upper left cover →left upper cover)
(left upper cover →left middle cover)
2-2-16 Deleteed: U326/U341/U343/U407/U429/U432/U470
2-3-1, 2-3-2 Correction: parts number in maintenance parts
2-3-3 Added: cautions sentence
2-3-15 Correction: main/engine board →controlboard
2-3-22 Deleted: Center and rear fan motor (Japan only)
2 31 April 2014 1-3-10, 1-3-11 Correction: Name of MK
3 23 May 2014 Contents Correction: number of pages
1-3-6,
1-3-102,
1-3-103
Added: U977
1-3-48 Added: Initial setting: Off
This function is available only Asia area.
1-3-54 Correction: Description of table
2-2-1, 2-2-2 Correction: Correction of an explanatory note
4 20 June 2014 Contents,
1-2-20
Correction: (HyPAS model only)
2-2-2 Correction: Procedure 10 (8 →7)
5 22 July 2014 Contents Correction: number of pages
1-4-42, 1-4-43 Added: F code
1-4-74, 1-4-97 Added: (24) Carrier leaking occurs.
2-3-12 to 15 Added: F code
Revision Date Pages Revised contents

Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.

Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect com-
pliance with warning messages using this symbol.
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is
shown inside the symbol.
General warning. Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action. Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required. Remove the power plug from the wall outlet.
Always ground the copier.

1. Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current. .....................................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, light-
ning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
authorities. ..........................................................................................................................................
CAUTION:
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................
• Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire. ...................................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
• Always handle the machine by the correct locations when moving it. .................................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally
ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately.
If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-
tion. .....................................................................................................................................................
• Advice customers that they must always follow the safety warnings and precautions in the copier’s
instruction handbook. .........................................................................................................................

2. Precautions for Maintenance
WARNING
• Always remove the power plug from the wall outlet before starting machine disassembly. ................
• Always follow the procedures for maintenance described in the service manual and other related
brochures. ..........................................................................................................................................
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
• Always use parts having the correct specifications. ............................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure
when replacing them. Using a piece of wire, for example, could lead to fire or other serious acci-
dent. ...................................................................................................................................................
• When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ..................................................................
• Always check that the copier is correctly connected to an outlet with a ground connection. ...............
• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. .................................................................
• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...............................................................................................................................
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................

• Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
• Remove toner completely from electronic components. .....................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................
• Handle greases and solvents with care by following the instructions below: ......................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet immedi-
ately. ...................................................................................................................................................
3. Miscellaneous
WARNING
• Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. ........................................................................................
• Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock
might occur. ........................................................................................................................................

This page is intentionally left blank.

CONTENTS
1-1 Specifications
1-1-1 Specifications ........................................................................................................................ 1-1-1
(1) Common function .............................................................................................................1-1-1
(2) Copy function.................................................................................................................... 1-1-3
(3) Printer function ................................................................................................................. 1-1-3
(4) Scanner function............................................................................................................... 1-1-4
(5) Document processor ........................................................................................................ 1-1-4
1-1-2 Parts names .......................................................................................................................... 1-1-5
(1) Main part appearance....................................................................................................... 1-1-5
(2) A connector and an inside ............................................................................................... 1-1-6
(3) Option ............................................................................................................................... 1-1-8
(4) Operation panel ................................................................................................................ 1-1-9
(4-1) Basic model............................................................................................................. 1-1-9
(4-2) HyPAS model ........................................................................................................ 1-1-10
1-1-3 Machine cross section ......................................................................................................... 1-1-11
1-1-4 Option composition.............................................................................................................. 1-1-12
1-2 Installation
1-2-1 Installation environment......................................................................................................... 1-2-1
1-2-2 Unpacking and installation..................................................................................................... 1-2-2
(1) Installation procedure ....................................................................................................... 1-2-2
1-2-3 Installing an accessories option........................................................................................... 1-2-16
(1) Installing the SD card. .................................................................................................... 1-2-16
(2) Installing the expansion memory .................................................................................... 1-2-17
(3) Installing the HD-6/HD-7(SSD)....................................................................................... 1-2-18
(4) Installing the IC card reader holder (HyPAS model only) ............................................... 1-2-20
1-3 Maintenance Mode
1-3-1 Maintenance Mode ................................................................................................................ 1-3-1
(1) Executing a maintenance item ......................................................................................... 1-3-1
(2) Maintenance modes item list ........................................................................................... 1-3-2
(3) Contents of the maintenance mode items ........................................................................ 1-3-7
1-3-2 Service mode..................................................................................................................... 1-3-104
(1) Executing a service mode ............................................................................................ 1-3-104
(2) Description of service mode ......................................................................................... 1-3-105
1-4 Troubleshooting
1-4-1 Paper misfeed detection ........................................................................................................ 1-4-1
(1) Paper misfeed indication .................................................................................................. 1-4-1
(2) Paper misfeed detection condition ................................................................................... 1-4-2
1-4-2 Troubleshooting..................................................................................................................... 1-4-9
(1) First check items............................................................................................................... 1-4-9
(2) Items and corrective actions relating to the device that will cause paper jam ................ 1-4-12
(3) Paper jam at feeding from cassette 1............................................................................. 1-4-15
(4) Paper jam at feeding from cassette 2 (paper feerder).................................................... 1-4-16
(5) Paper jam at feeding from multi paper feed ................................................................... 1-4-17
(6) Paper jam at the duplex re-feeding part ......................................................................... 1-4-18
(7) Electrical parts that could cause paper jam at the transfer ,
the fuser and the eject parts ........................................................................................... 1-4-19

1-4-3 Self-diagnostic function ....................................................................................................... 1-4-20
(1) Self-diagnostic function .................................................................................................. 1-4-20
(2) Self diagnostic codes...................................................................................................... 1-4-20
1-4-4 Image formation problems ................................................................................................... 1-4-44
1-4-5 Poor image (due to DP and scanner reading) ..................................................................... 1-4-45
(1) No image appears (entirely white).................................................................................. 1-4-46
(2) No image appears (entirely black).................................................................................. 1-4-48
(3) Image is too light. ........................................................................................................... 1-4-49
(4) The background is colored. ............................................................................................ 1-4-51
(5) White streaks are printed vertically................................................................................. 1-4-53
(6) Black streaks appear longitudinally. ............................................................................... 1-4-55
(7) Streaks are printed horizontally. ..................................................................................... 1-4-57
(8) One side of the print image is darker or brighter than the other. .................................... 1-4-59
(9) Black dots appear on the image. .................................................................................... 1-4-61
(10) Image is blurred.............................................................................................................. 1-4-62
(11) The leading edge of the image is consistently misaligned with the original. .................. 1-4-64
(12) Part of image is missing. ................................................................................................ 1-4-65
(13) Image is out of focus. .....................................................................................................1-4-67
(14) Image center does not align with the original center. ..................................................... 1-4-69
(15) Moires............................................................................................................................. 1-4-70
(16) Skewed image ................................................................................................................ 1-4-71
(17) Abnormal image ............................................................................................................. 1-4-72
1-4-6 Poor image (Image rendering problems: printer engine ...................................................... 1-4-73
(1) No image appears (entirely white).................................................................................. 1-4-75
(2) No image appears (entirely black).................................................................................. 1-4-76
(3) Image is too light. ........................................................................................................... 1-4-77
(4) The background is colored. ............................................................................................ 1-4-79
(5) White streaks are printed vertically................................................................................. 1-4-80
(6) Black streaks appear longitudinally. ............................................................................... 1-4-81
(7) Black or white streaks appear horizontally. .................................................................... 1-4-83
(8) Uneven density longitudinally. ........................................................................................ 1-4-84
(9) Uneven density horizontally............................................................................................ 1-4-85
(10) Black dots appear on the image. .................................................................................... 1-4-86
(11) Offset occurs. ................................................................................................................. 1-4-87
(12) Image is partly missing. .................................................................................................. 1-4-88
(13) Image is out of focus. .....................................................................................................1-4-89
(14) Poor grayscale reproducibility. ....................................................................................... 1-4-89
(15) Unevenly repeating horizontal streaks in the printed objects.
Spots in the printed objects. ........................................................................................... 1-4-90
(16) mage is blurred (Shifted transferring). ........................................................................... 1-4-91
(17) The leading edge of the image is consistently misaligned with the original. .................. 1-4-92
(18) The leading edge of the image is sporadically misaligned with the original. .................. 1-4-93
(19) Paper is wrinkled. ........................................................................................................... 1-4-93
(20) Fusing is loose................................................................................................................ 1-4-94
(21) Image center does not align with the original center. ..................................................... 1-4-95
(22) Dirty paper edges with toner........................................................................................... 1-4-95
(23) Dirty reverse side of paper. ............................................................................................ 1-4-96
(24) Carrier leaking occurs..................................................................................................... 1-4-97
1-4-7 Electric problems ................................................................................................................. 1-4-98
1-4-8 Mechanical problems......................................................................................................... 1-4-105
1-4-9 Send error code ................................................................................................................. 1-4-107
(1) Scan to SMB error codes ............................................................................................. 1-4-107
(2) Scan to FTP error codes .............................................................................................. 1-4-108
(3) Scan to E-mail error codes ........................................................................................... 1-4-110

1-4-10 Error codes ........................................................................................................................ 1-4-112
(1) Error code..................................................................................................................... 1-4-112
(2) Table of general classification ...................................................................................... 1-4-113
(2-1) U004XX error code table: Interrupted phase B ................................................... 1-4-116
(2-2) U006XX error code table: Problems with the unit ............................................... 1-4-117
(2-3) U008XX error code table: Page transmission error............................................. 1-4-117
(2-4) U009XX error code table: Page reception error .................................................. 1-4-117
(2-5) U010XX error code table: G3 transmission......................................................... 1-4-118
(2-6) U011XX error code table: G3 reception .............................................................. 1-4-120
(2-7) U017XX error code table: V.34 transmission ...................................................... 1-4-121
(2-8) U018XX error code table: V.34 reception............................................................ 1-4-122
(2-9) U023XX error code table: Relay command abnormal reception ......................... 1-4-122
(2-10) U044XX error code table: Encrypted transmission ............................................. 1-4-122
1-5 Sectional Construction
1-5-1 Precautions for assembly and disassembly........................................................................... 1-5-1
(1) Precautions....................................................................................................................... 1-5-1
(2) Drum unit .......................................................................................................................... 1-5-1
(3) Toner ................................................................................................................................ 1-5-1
(4) How to tell a genuine Olivetti toner container.................................................................1-5-2
1-5-2 Paper feed / conveying section ............................................................................................. 1-5-3
(1) Cassette paper feed section............................................................................................. 1-5-3
(1-1) Detaching and refitting the primary paper feed unit and the pickup roller ............... 1-5-5
(1-2) Detaching and refitting the retard roller ................................................................... 1-5-5
(2) MP tray paper feed section............................................................................................... 1-5-7
(2-1) Detaching and refitting the MP paper feed pulley ................................................... 1-5-9
(3) Conveying section .......................................................................................................... 1-5-12
1-5-3 Optical section ..................................................................................................................... 1-5-14
(1) Image scanner section ................................................................................................... 1-5-14
(1-1) Detaching and refitting the exposure lamp............................................................ 1-5-16
(1-2) Detaching and refitting the image scanner unit ..................................................... 1-5-20
(2) Laser scanner section .................................................................................................... 1-5-23
(2-1) Detaching and refitting the laser scanner unit ....................................................... 1-5-25
1-5-4 Developer section ................................................................................................................ 1-5-28
(1) Develolper unit................................................................................................................ 1-5-28
(1-1) Detaching and refitting the developer unit............................................................. 1-5-30
1-5-5 Drum section ....................................................................................................................... 1-5-32
(1) Chager roller unit ............................................................................................................ 1-5-32
(1-1) Detaching and refitting the drum unit .................................................................... 1-5-34
(1-2) Detaching and refitting the chager unit.................................................................. 1-5-34
(2) Cleaning unit................................................................................................................... 1-5-35
1-5-6 [Transfer/Separation section ............................................................................................... 1-5-36
(1) Transfer/Separation........................................................................................................ 1-5-36
(1-1) Detaching and refitting the transfer roller .............................................................. 1-5-38
(1-2) Detaching and refitting the separation needle holder............................................ 1-5-39
1-5-7 Fuser and eject/feedshift section ......................................................................................... 1-5-40
(1) 50/60 ppm model............................................................................................................ 1-5-40
(2) 40 ppm model................................................................................................................. 1-5-42
(2-1) Detaching and refitting the fuser unit..................................................................... 1-5-44

1-5-8 Eject section ........................................................................................................................ 1-5-48
(1) 50/60 ppm model............................................................................................................ 1-5-48
(2) 40 ppm model................................................................................................................. 1-5-50
(2-1) Detaching and refitting the eject unit ..................................................................... 1-5-52
1-5-9 Duplex conveying section.................................................................................................... 1-5-62
(1) Duplex conveying unit .................................................................................................... 1-5-62
(1-1) Detaching and refitting the duplex conveying unit................................................. 1-5-64
1-5-10 Document processer ........................................................................................................... 1-5-72
(1) Original feed section ....................................................................................................... 1-5-72
(1-1) Detaching and refitting DP paper feed roller or DP pickup pulley ......................... 1-5-74
(1-2) Detaching and refitting the DP separation pad..................................................... 1-5-76
(2) Original conveying section and switchback/eject section ............................................... 1-5-77
(2-1) Detaching and refitting the DP switchback motor.................................................. 1-5-79
(2-2) Detaching and refitting the DP paper feed motor and the DP conveying motor.... 1-5-80
(2-3) Detaching and refitting the DP unit........................................................................ 1-5-82
1-5-11 Covers ................................................................................................................................. 1-5-83
(1) Detaching and refitting the MP paper feed pulley........................................................... 1-5-83
(2) Detaching and refitting the inlet cover and the interface slot cover ................................ 1-5-85
(3) Detaching and refitting the right stay cover .................................................................... 1-5-85
(4) Detaching and refitting the right upper cover.................................................................. 1-5-86
(5) Detaching and refitting the left upper cover.................................................................... 1-5-86
(6) Detaching and refitting the center stay cover ................................................................. 1-5-87
(7) Detaching and refitting the front right cover.................................................................... 1-5-87
(8) Detaching and refitting the top tray cover....................................................................... 1-5-88
(9) Detaching and refitting the right middle cover ................................................................ 1-5-90
(10) Detaching and refitting the right lower cover .................................................................. 1-5-91
(11) Detaching and refitting the rear left cover....................................................................... 1-5-91
(12) Detaching and refitting the left middle cover and the waste toner box cover ................. 1-5-92
(13) Detaching and refitting the left lower cover .................................................................... 1-5-92
(14) Detaching and refitting the rear cover ............................................................................ 1-5-93
1-5-12 Othes ................................................................................................................................... 1-5-94
(1) Detaching and refitting the main driving motor unit ........................................................ 1-5-94
(2) Detaching and refitting the paper feed driving motor unit............................................... 1-5-95
(3) Detaching and refitting the language sheets .................................................................. 1-5-96
(3-1) HyPAS model ........................................................................................................ 1-5-96
(3-2) Basic model........................................................................................................... 1-5-97
(4) Detaching and refitting the FAX control PWB (FAX model only).................................... 1-5-98
(5) Direction of installing the principal fan motors ................................................................ 1-5-99
2-1 Electrical Parts Layout
2-1-1 PWBs..................................................................................................................................... 2-1-1
2-1-2 Switches and sensors............................................................................................................ 2-1-5
2-1-3 Motors.................................................................................................................................... 2-1-8
2-1-4 Others.................................................................................................................................. 2-1-11

2-2 Operation of the PWBs
2-2-1 Upgrading the firmware ......................................................................................................... 2-2-1
2-2-2 Control PWB (CONPWB) ...................................................................................................... 2-2-3
(1) Connector position............................................................................................................ 2-2-3
(2) PWB photograph ..............................................................................................................2-2-3
(3) Connector lists.................................................................................................................. 2-2-4
(4) Detaching and refitting the PWB. (CONPWB)................................................................ 2-2-12
(5) Remarks on Control PWB replacement.......................................................................... 2-2-15
2-2-3 Connect Left PWB (CLPWB) ............................................................................................... 2-2-17
(1) Connector position..........................................................................................................2-2-17
(2) PWB photograph ............................................................................................................ 2-2-17
(3) Connector lists................................................................................................................ 2-2-18
(4) Detaching and refitting the PWB. (C-LPWB) .................................................................. 2-2-20
2-2-4 Connect Right PWB (CRPWB)............................................................................................ 2-2-27
(1) Connector position..........................................................................................................2-2-27
(2) PWB photograph ............................................................................................................ 2-2-27
(3) Connector lists................................................................................................................ 2-2-28
(4) Detaching and refitting the PWB. (CRPWB)................................................................... 2-2-31
2-2-5 High Voltage PWB (HVPWB) .............................................................................................. 2-2-34
(1) Connector position..........................................................................................................2-2-34
(2) PWB photograph ............................................................................................................ 2-2-34
(3) Connector lists................................................................................................................ 2-2-35
(4) Detaching and refitting the PWB. (HVPWB)................................................................... 2-2-36
2-2-6 Power source PWB (PSPWB) ............................................................................................. 2-2-46
(1) Connector position..........................................................................................................2-2-46
(2) PWB photograph ............................................................................................................ 2-2-46
(3) Connector lists................................................................................................................ 2-2-47
(4) Detaching and refitting the PWB. (PSPWB) ................................................................... 2-2-48
2-2-7 Operation panel PWB (OPPWB) for HyPAS model............................................................. 2-2-52
(1) Connector position..........................................................................................................2-2-52
(2) PWB photograph ............................................................................................................ 2-2-52
(3) Connector lists................................................................................................................ 2-2-53
(4) Detaching and refitting the PWB. (OPPWB)................................................................... 2-2-56
2-2-8 Operation panel PWB (OPPWB) for Basic model ............................................................... 2-2-58
(1) Connector position..........................................................................................................2-2-58
(2) PWB photograph ............................................................................................................ 2-2-58
(3) Connector lists................................................................................................................ 2-2-59
(4) Detaching and refitting the PWB. (OPPWB)................................................................... 2-2-60
2-3 Appendixes
2-3-1 Appendixes............................................................................................................................ 2-3-1
(1) List of maintenance parts ................................................................................................. 2-3-1
(2) Maintenance kits............................................................................................................... 2-3-2
(2-1) 40 ppm model.......................................................................................................... 2-3-2
(2-2) 50/60 ppm model..................................................................................................... 2-3-2
(2-3) For DP ..................................................................................................................... 2-3-2
(3) Repetitive defects gauge .................................................................................................. 2-3-3
(4) Firmware environment commands ................................................................................... 2-3-4
(5) System Error (Fxxxx) Outline ......................................................................................... 2-3-12
(6) Chart of image adjustment procedures .......................................................................... 2-3-16
(7) Wiring diagram (40 ppm (LED model))........................................................................... 2-3-19
(8) Wiring diagram (40 ppm (HyPAS model)) ...................................................................... 2-3-22
(9) Wiring diagram (50/60 ppm (HyPAS model)) ................................................................. 2-3-25
Installation Guide
PF-320 (Paper Feeder)

1-1-1
1-1 Specifications
1-1-1 Specifications
(1) Common function
Item Description
40 ppm 50 ppm 60 ppm
Type Desktop
Printing Method Electrophotography by semiconductor laser, single drum system
Paper
Weight Cassette 60 to 120 g/m2
Multi Purpose
Tray 60 to 220 g/m2, 230 g/m2(Cardstock)
Paper
Type Cassette Plain, Rough, Recycled, Preprinted, Bond, Color (Colour), Prepunched, Letterhead, High Quality, Custom 1 to 8
(Duplex: Same as Simplex)
Multi Purpose
Tray Plain, Transparency (OHP film), Rough, Vellum, Labels, Recycled, Pre- printed, Bond, Cardstock, Color (Colour), Prepunched, Letterhead, Enve-
lope, Thick, High Quality, Custom 1 to 8
Paper
Size Cassette A4, A5, A6 *1, B5, Letter, Legal, B6 *1, Statement, Executive, Oficio II, Folio, 216 × 340 mm, 16K, ISO B5, Envelope DL *1,Envelope C5,
Oufuku hagaki *1, Custom
*1 : 50/60 ppm model only
Multi Purpose
Tray A4, A5, A6, B5, B6, Folio, 216 × 340 mm, Letter, Legal, Statement, Exec- utive, Oficio II, 16K, ISO B5, Envelope #10, Envelope #9, Envelope #6,
Envelope Monarch, Envelope DL, Envelope C5, Hagaki, Oufuku hagaki,
Youkei 4, Youkei 2, Custom
Warm-up
Time
(22°C/
71.6°F,
60%)
Power on 21 s or less 25 s or less
Low power mode 10 s or less
Sleep 15 s or less 20 s or less 25 s or less
Paper
Capacity Cassette 500 sheets (80 g/m2)
Multi Purpose
Tray 100 sheets (80 g/m2)
Output
Tray
Capacity
Inner tray
(Face down) 250 sheets (80 g/m2)500 sheets (80 g/m2)
Rear tray
(Face up) -250 sheets (80 g/m2)
Photoconductor a-Si drum (diameter 30 mm)
Image Write System Semiconductor laser and electrophotography
Charging system Contact charger roller method
Developer system Mono component dry developing method
Toner replenishing: Automatic from the toner container
Transfer system Transfer roller method
Separation system Small diameter separation, separation needle
Cleaning system Counter blade cleaning + cleaning roller
Service Manual
Y116540-5

1-1-2
Charge erasing system Exposure by cleaning lamp (LED)
Fusing system Heat and pressure fusing with the heat roller and the press roller
Heat source: halogen heater
Abnormally high temperature protection devices: thermostat
Operating
Environ-
ment
Temperature 10 to 32.5°C/50 to 90.5°F
Humidity 15 to 80 %
Altitude 2,500 m/8,202 ft maximum
Brightness 1,500 lux maximum
CPU PPC465S 667MHz + ARM926 400MHz
Interface USB Interface Connector: 1 (USB Hi-Speed)
SD card interface: 1
Network interface (10BASE-T/100BASE-TX/1000BASE-T): 1 *2
Fax interface: 1 *2
*2: FAX model only
Main
Memory Standard 512 MB (LED model)
1024 MB (HyPAS model)
Max 1536 MB (LED model)
2048 MB (HyPAS model)
Dimension (W × D × H) 18 11/16 × 17 15/16 × 22 5/8"
475 × 455 × 575 mm
18 11/16 × 17 15/16 × 23 1/4"
475 × 455 × 590 mm
Weight
(Not include toner container) (Basic model) 47.4 lbs or less/ 21.5 kg or less
(HyPAS model)
48.5 lbs or less/ 22.0 kg or less
51.4 lbs or less/ 23.3 kg or less
Space Required (W × D)
(Using multi purpose tray) 18 11/16 × 24 7/8" 475 × 632 mm
Rated input 120 V 60 Hz 8.4 A
220-240 V 50/60 Hz 4.4 A
120 V 60 Hz 10.4 A
220-240 V 50/60 Hz 5.5 A
Option Papre Feeder PF-320
Expansion Memory
SD/SDHC memory card
Expansion HDD HD-6/7
Network Interface Kit IB-50
Wireless LAN Interface Kit IB-51
IC Card Authentication kit (B)
IC Card Reader
USB Keyboad
Thin Print UG-33
Papre Feeder PF-320
Faceup Tray PT-320
Expansion Memory
SD/SDHC memory card
Expansion HDD HD-6/7
Network Interface Kit IB-50
Wireless LAN Interface Kit IB-51
IC Card Authentication kit (B)
IC Card Reader
USB Keyboad
Thin Print UG-33
Item Description
40 ppm 50 ppm60 ppm
Service Manual Y116540-5

1-1-3
(2) Copy function
(3) Printer function
Item Description
40 ppm 50 ppm 60 ppm
Copy Speed
(from Cassette)
(with DP)
A4-R
Letter-R
Legal
B5-R
A5-R
40 ppm
42 ppm
33 ppm
33 ppm
22 ppm
50 ppm
52 ppm
42 ppm
40 ppm
27 ppm
60 ppm
62 ppm
50 ppm
48 ppm
32 ppm
First Copy Time
(A4, feed from Cassette) 9.0 seconds or less 8.0 seconds or less
Zoom Level Manual mode: 25 to 400%, 1% increments
Auto mode: 400%, 200%, 141%, 129%, 115%, 90%, 86%, 78%, 70%,
64%, 50%, 25%
Continuous Copying 1 to 999 sheets
Resolution 600 × 600 dpi
Supported Original Types Sheet, Book, 3-dimensional objects (maximum original size: Folio/Legal)
Original Feed System Fixed
Item Description
40 ppm 50 ppm 60 ppm
Printing Speed Same as Copy Speed.
First Print Time
(A4, feed from Cassette) 9.0 seconds or less 8.0 seconds or less
(Excluding time for system stabilization immediately after turning on the
main power.)
Resolution Fast 1200, 600 dpi, 300 dpi
Operating System Windows XP, Windows Server 2003, Windows Vista, Windows 7,
Windows 8, Windows Server 2008/R2 *6, Windows Server 2012,
Mac OS 10.x
*6: HyPAS model only
Interface USB Interface Connector: 1 (USB Hi-Speed)
Network interface: 1(10 BASE-T/100 BASE-TX/1000 BASE-T)
Optional Interface (Option): 1(For IB50/IB-51 mounting)
Page Description Language PRESCRIBE
Emulation PCL6(PCL5e, PCL-XL, PCL5c), KPDL3 (PostScript3), XPS
Line Printer, IBM Proprinter, EPSON LQ-850
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1-1-4
(4) Scanner function
*3: When using the document processor (except TWAIN and WIA scanning)
*4: Available operating system:Windows XP, Windows Vista, Windows 7, Windows 8, Windows Server 2003,
Windows Server 2008, Windows Server 2008 R2, Windows Server 2012
*5: Available operating system:Windows Vista, Windows 7, Windows 8, Windows Server 2008,
Windows Server 2008 R2, Windows Server 2012
(5) Document processor
NOTE: These specifications are subject to change without notice.
Item Description
40 ppm 50 ppm 60 ppm
Resolution 600 dpi, 400 dpi, 300 dpi, 200 dpi, 200×400 dpi, 200×100 dpi
File Format TIFF (MMR/JPEG compression), JPEG, PDF (MMR/JPEG compres-
sion), XPS, PDF/A, PDF(high compression)
Scanning Speed *3 (A4 landscape,300 dpi, Image quality: Text/Photo original)
Simplex 40 ipm (B/W)
30 ipm (Color)
60 ipm (B/W)
40 ipm (Color)
Duplex 17 ipm (B/W)
13 ipm (Color)
26 ipm (B/W)
17 ipm (Color)
Interface Ethernet (10BASE-T/100BASE-TX/1000BASE-T), USB
Network protocol TCP/IP
Transmission system SMB, SMTP, FTP, FTP over SSL, USB, TWAIN *4, WIA *5, WSD
Item Description
Original Feed Method Automatic feed
Supported Original Types Sheet originals
Paper Size Maximum: Legal/A4
Minimum: Statement-R/A5-R
Paper Weight 50 to 120 g/m2(Simplex)
50 to 120 g/m2(Duplex)
Loading Capacity 75 sheets or less (50 to 80 g/m2)
Service Manual Y116540-5