Omcan Dw-cn-0457 User manual

Revised - 08/01/2018

Toll Free: 1-800-465-0234

Fax: 905-607-0234

Email: [email protected]

www.omcan.com

Pizza Warmer

Model DW-CN-0457

Item 20427

Instruction Manual

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Section

General Information

Safety and Warranty

Technical Specications

Assembly Instructions

Installation

Function and Operation

Maintenance

Troubleshooting

Parts Breakdown

Electrical Schematics

Notes

Warranty Registration

Model DW-CN-0457

Table of Contents

3

General Information

Omcan Manufacturing and Distributing Company Inc., Food Machinery of America, Inc. dba Omcan

and Omcan Inc. are not responsible for any harm or injury caused due to any person’s improper or

negligent use of this equipment. The product shall only be operated by someone over the age of 18, of

sound mind, and not under the inuence of any drugs or alcohol, who has been trained in the correct

operation of this machine, and is wearing authorized, proper safety clothing. Any modication to the

machine voids any warranty, and may cause harm to individuals using the machine or in the vicinity of

the machine while in operation.

CHECK PACKAGE UPON ARRIVAL

Upon receipt of an Omcan shipment please inspect for external damage. If no damage is evident on the

external packaging, open carton to ensure all ordered items are within the box, and there is no concealed

damage to the machine. If the package has suffered rough handling, bumps or damage (visible or concealed),

please note it on the bill of lading before accepting the delivery and contact Omcan within 24 hours, so we may

initiate a claim with the carrier. A detailed report on the extent of the damage caused to the machine must be

lled out within three days, from the delivery date shown in the shipping documents. Omcan has no recourse

for damaged products that were shipped collect or third party.

Before operating any equipment, always read and familiarize yourself with all operation and safety

instructions.

Omcan would like to thank you for purchasing this machine. It’s of the utmost importance to save

these instructions for future reference. Also save the original box and packaging for shipping the

equipment if servicing or returning of the machine is required.

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Omcan Fabrication et distribution Companie Limité et Food Machinery d’Amerique, dba Omcan et

Omcan Inc. ne sont pas responsables de tout dommage ou blessure causé du fait que toute personne

ait utilisé cet équipement de façon irrégulière. Le produit ne doit être exploité que par quelqu’un de

plus de 18 ans, saine d’esprit, et pas sous l’inuence d’une drogue ou d’acohol, qui a été formé pour

utiliser cette machine correctement, et est vêtu de vêtements de sécurité approprié. Toute modication

de la machine annule toute garantie, et peut causer un préjudice à des personnes utilisant la machine

ou des personnes à proximité de la machine pendant son fonctionnement.

VÉRIFIEZ LE COLIS DÈS RÉCEPTION

Dès réception d’une expédition d’Omcan veuillez inspecter pour dommages externes. Si aucun dommage

n’est visible sur l’emballage externe, ouvrez le carton an de s’assurer que tous les éléments commandés

sont dans la boîte, et il n’y a aucun dommage dissimulé à la machine. Si le colis n’a subi aucune mauvaises

manipulations, de bosses ou de dommages (visible ou cachée), notez-le sur le bond de livraison avant

d’accepter la livraison et contactez Omcan dans les 24 heures qui suivent, pour que nous puissions engager

une réclamation auprès du transporteur. Un rapport détaillé sur l’étendue des dommages causés à la machine

doit être rempli dans un délai de trois jours, à compter de la date de livraison indiquée dans les documents

d’expédition. Omcan n’a aucun droit de recours pour les produits endommagés qui ont été expédiées ou cueilli

par un tiers transporteur.

4

Safety and Warranty

General Information

WARNING

1. If the supply cord is damaged it must be replaced by Omcan, or a qualied service agent in order to avoid

any electrical hazards.

2. This appliance shall not be cleaned with any type of liquid pressurized cleaning equipment.

3. This appliance is not intended for use by persons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given specic instruction

Avant d’utiliser n’importe quel équipement, toujours lire et vous familiariser avec toutes les opérations

et les consignes de sécurité.

Omcan voudrais vous remercier d’avoir choisi cette machine. Il est primordial de conserver ces

instructions pour une référence ultérieure. Également conservez la boîte originale et l’emballage pour

l’expédition de l’équipement si l’entretien ou le retour de la machine est nécessaire.

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Omcan Empresa De Fabricacion Y Distribucion Inc. Y Maquinaria De Alimentos De America, Inc. dba

Omcan y Omcan Inc. no son responsables de ningun daño o perjuicío causado por cualquier persona

inadecuada o el uso descuidado de este equipo. El producto solo podra ser operado por una persona

mayor de 18 años, en su sano juicio y no bajo alguna inuencia de droga o alcohol, y que este ha sido

entrenado en el correcto funcionamiento de esta máquina, y ésta usando ropa apropiada y autorizada.

Cualquier modicación a la máquina anúla la garantía y puede causar daños a las personas usando la

máquina mientras esta en el funcionamiento.

REVISE EL PAQUETE A SU LLEGADA

Tras la recepcion de un envio Omcan favor inspeccionar daños externos. Si no hay daños evidentes en el

empaque exterior, Habra el carton para asegurararse que todos los articulos solicitados ésten dentro de la

caja y no encuentre daños ocultos en la máquina. Si el paquete ha sufrido un manejo de poco cuidado, golpes

o daños (visible o oculto) por favor anote en la factura antes de aceptar la entrega y contacte Omcan dentro

de las 24 horas, de modo que podamos iniciar una reclamación con la compañia. Un informe detallado sobre

los daños causados a la máquina debe ser llenado en el plazo de tres días, desde la fecha de entrega que se

muestra en los documentos de envío. Omcan no tiene ningun recurso por productos dañados que se enviaron

a recoger por terceros.

Antes de utilizar cualquier equipo, siempre lea y familiarizarse con todas las instrucciones de

funcionamiento y seguridad.

Omcan le gustaría darle las gracias por la compra de esta máquina. Es de la mayor importancia para

salvar estas instrucciones para futuras consultas. Además, guarda la caja original y el embalaje para el

envío del equipo si servicio técnico o devolución de la máquina que se requiere.

5

This pizza warmer is mainly utilized in commercial spaces such as fast-food restaurants, convenience stores

along with self-service restaurants and supermarkets.

with proper supervision concerning the use of this appliance.

4. Under no circumstances should any children be allowed to operate this equipment unless properly

supervised.

5. This equipment comes with a properly grounded power cord. All power receptacles should be installed with

a properly installed grounded circuit.

SAFE OPERATION NOTICE

• All operators must strictly observe and follow local state or provincial electrical safety codes and guidelines.

• This unit must be used by qualied and trained personnel at all times. Staff should be instructed on proper

daily operation and maintenance prior to usage.

• Before operating machine, ensure that all covers, doors and moving components are installed properly

and working prior to usage. This will ensure unit is in safe operating order and provide years of long lasting

service.

1 YEAR PARTS AND LABOUR BENCH WARRANTY

Within the warranty period, contact Omcan Inc. at 1-800-465-0234 to schedule a drop off to either

an Omcan authorized service depot in the area, or to an Omcan Service warehouse to repair the

equipment.

Unauthorized maintenance will void the warranty. Warranty covers electrical and part failures, not

improper use.

Please see www.omcan.com/warranty.html for complete info.

WARNING:

The packaging components are classied as normal solid urban waste and can therefore be disposed of

without difculty.

In any case, for suitable recycling, we suggest disposing of the products separately (differentiated

waste) according to the current norms.

DO NOT DISCARD ANY PACKAGING MATERIALS IN THE ENVIRONMENT!

Technical Specications

Safety and Warranty

6

Assembly Instructions

1. Lower left side door hinge assembly with two gaskets as above. Install the door hinge to the lower left side

of the glass door, paying particular attention to the white colored gasket. The gasket must be placed on the

screw side of the door hinge between the glass and the door hinge itself. The other gasket is to be placed

on the outside of the door hinge in between (in the same manner). Please note do not over tighten the

screws as this can lead to damaging the glass door.

FEATURES OF OUR PRODUCTS

• The unit comes with two orescent lighting xtures which increases the view ability of the product being

displayed.

• The unit also features adjustable humidity and heat controls which allow greater exibility to improve overall

product freshness and consistency.

• The unit thermostat control allows for even heat during the warming period on all food surfaces.

TECHNICAL SPECIFICATIONS

Model DW-CN-0457

Power 1.38 KW

Temperature 30° - 85°C / 86° - 185°F

Electrical 110V / 60 / 1

Maximum Pizza Size 18” Diameter / 457mm

Weight 99 lbs. / 44.9 kgs.

Packaging Weight 148 lbs. / 67.1 kgs.

Dimensions (DWH) 23.6” x 23.6” x 27.6” / 600 x 600 x 700mm

Packaging Dimensions 18.9” x 15.7” x 15” / 480 x 400 x 380mm

Item Number 20427

Technical Specications

7

Assembly Instructions

2. Remove any plastic protective lm prior to assembling. Place the complete secured lower left side door and

hinge assembly into the lower left side of the cabinet.

3. Place the left side top door hinge assembly into the upper frame left hole slot and proceed to slide and

insert the complete glass door into the top door hinge. Please note the arrow direction in the gure above.

Once in place slide supplied gaskets in between door hinge assembly and glass door making sure white

gasket is in behind door hinge with screws and tighten loosely.

4. Paying specic attention to the door gaps, adjust accordingly leaving the same even space around the

complete perimeter of the door. During this process tighten and loosen the screws till the door is plumb and

level making sure it opens and closes freely without obstruction. Review the gure above.

8

Installation

Assembly Instructions

ACCESSORIES INCLUDED:

No: Item Quantity Unit

1 Tempered Glass 4 pcs

2 Turn Basket Display 1 sets

3 Water Pan 1 pcs

5. Installing the magnet door catch/release along with the separate magnet interlock catch is similar to

the door hinges; only difference is they do not swivel. They must however mate up and align facing the

magnetic door latch, and separate magnet door interlock switch. It is located on the top inside right side of

the display warmer case. Please note the white gaskets should always be facing the screw side of the door

catches. Again align door latch and lock into place making sure it aligns to the push type locking hardware.

Next place the interlock latch with the provided miniature magnet (black rectangular magnet)and place

it into the slot of the latch and glass door. Tighten screws, paying attention not to over tighten. The door

should now be able to be opened and close by simply pressing the top right hand latch and the magnet

should release allowing the door to open and thus stop the rotating display. Closing is just the reverse and

thus will magnetically lock the door and start the rotation of the display.

6. The above is a nal photo of what your DH18 Pizza Display Warmer will look like. If necessary you can still

adjust the door gaps as required by loosening the screws and re-adjusting the glass accordingly.

9

Installation

ELECTRICAL INSTALLATION:

When rst installed ensure proper power requirements are met. A standard 15A/110-120V receptacle

with ground must be utilized.

Function and Operation

Maintenance

• Daily maintenance should be carried out with all power to the unit in the off position, and electrical cord

unplugged.

• The unit must be given appropriate time to cool down before cleaning can commence. Cleaning should be

carried out by means of food grade cleaning solutions via a soft or damp cloth. Do not utilize any type of

pressurized water equipment.

• Regular inspection on the outside and internal cabinet along with the power cord should be observed and

carried out on a regular basis to isolate and or observe any unforeseen failure or safety concern.

Warning: cleaning outside and internal cabinet must be made with power off at all times.

• Water tray reservoir must be lled to the correct amount until low water level indicator turns off.

• Main power switch supplies power to cabinet temperature heat and humidity controls along with interior

lighting. Upon closing front access door rotating product display will begin to turn for product display.

• Humidity control dial is used to increase or decrease the level of humidity in the cabinet for specic product

being displayed.

• Temperature control dial is used to increase or decrease cabinet heat level. Once dialed and set the unit

will monitor and control constant temperature within the cabinet.

10

Troubleshooting

COMMON TROUBLE AND SOLUTION

Fault Reason(s) Solution(s)

No Lighting in Interior Cabinet. 1. No Power.

2. Florescent lamps failure.

1. Inspect power source.

2. Replace orescent tubes.

Rotating Display has stopped. 1. Motor damage.

2. Front door not completely

closed.

1. Replace Motor.

2. Close front door/check

magnetic door sensor.

Interior cabinet heat is not warming

up.

1. Thermostat off.

2. Thermostat or Heater Coil

failure.

1. Dial in temperature.

2. Contact service agent required

for possible replacement of

heater coil or thermostat.

REFERENCE

Item Number Model Number Description Manufacturer Model Number

20427 DW-CN-0457 Display Warmer Pizza 18” / 457mm

Diameter 1680W 110V/60/1 DH18

Parts Breakdown

Model DW-CN-0457 20427

Item No. Description Position Item No. Description Position Item No. Description Position

25165 Hard Surface for DH18 1 37510 Transformer for DH18 15 37516 Heater Box for DH18 29

25166 Top Cover for DH18 2 37511 Terminal Block for DH18 16 37496 Relay for DH18 30

25178 Draught Fan for DH18 3 25167 Rubber Feet for DH18 17 23508 Door Hinges A for DH18 31

23914 Side Glass/Back Glass for DH18 4 24681 Power Cord for DH18 18 37138 Lamp Cover for DH18 32

37509 Fluorescent Tube for DH18 5 25180 Motor for DH18 19 70406 Magnet for DH18 33

25169 Rotary Shelf for DH18 6 25176 Wind-Guiding Path for DH18 20 70407 Door Hinges B for DH18 34

25175 PVC Board for DH18 7 25179 Ambient Heater Coil for DH18 21 70408 Door Hinges Mat for DH18 35

25173 Infall Box for DH18 8 25177 Float for DH18 22 70409 Door Handle for DH18 36

25171 Indicator Light for DH18 9 23507 Humidity Heater Coil for DH18 23 70410 Rubber Gasket for DH18 37

25172 Temperature Controller for DH18 10 70404 Micro Switch for DH18 24 70411 Bearing for DH18 38

25170 Temperature Indicator for DH18 11 37514 5 Hole Terminal Block for DH18 25 70412 Thermostat for DH18 39

25174 Boat Shaped Switch for DH18 12 25168 Glass Door for DH18 26 70413 Rotating Shaft Sleeve for DH18 40

70403 Waterproof Board for DH18 13 70405 Power Cord Bushings for DH18 27

24766 Ballast for DH18 14 37515 Heater Box Cover for DH18 28

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Parts Breakdown

Model DW-CN-0457 20427

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Electrical Schematics

K - Power Switch

H1 - Relay

H2 - Relay

W1 - Heater

W2 - Heater

P1 - Temperature Controller

P2 - Temperature Controller

L1 - Water Shortage Indicator Light

L2 - Heating Light

L3 - Flourescent Tube

L4 - Flourescent Tube

H3 - Micro Switch

T1 - Temperature Display

S - Transformer

Z - Ballast

F - Level Switch

Model DW-CN-0457 20427

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Notes

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Notes

________________________________________________________________________________________

15

Warranty Registration

Gracias por comprar un producto Omcan usted. Para registrar su garantía para este producto, complete la información a continuación,

cortar la tarjeta en la perforación y luego enviarlo a la dirección indicada a continuación. También puede registrarse en línea en:

Merci d’avoir acheté un produit Omcan. Pour enregistrer votre garantie pour ce produit, complétez les informations ci-dessous, détachez la

carte au niveau de la perforation, puis l’envoyer à l’adresse spécié ci-dessous. Vous pouvez également vous inscrire en ligne en visitant:

Thank you for purchasing an Omcan product. To register your warranty for this product, complete the information below, tear off the card at

the perforation and then send to the address specied below. You can also register online by visiting:

OMCAN

PRODUCT WARRANTY REGISTRATION

3115 Pepper Mill Court,

Mississauga, Ontario

Canada, L5L 4X5

www.omcan.com/warrantyregistration.html

or email to: [email protected]

Purchaser’s Information

Name: Company Name:

Address:

Telephone:

City: Province or State: Postal or Zip: Email Address:

Country: Type of Company:

Restaurant Bakery Deli

Dealer from which Purchased: Butcher Supermarket Caterer

Dealer City: Dealer Province or State: Institution (specify):

Invoice: Other (specify):

Model Name: Model Number: Serial Number:

Machine Description:

Date of Purchase (MM/DD/YYYY): Date of Installation (MM/DD/YYYY):

Would you like to extend the warranty? Yes No



Por correo en Canadá

Pour postale au Canada

For mailing in Canada

Por correo en los EE.UU.

Pour diffusion aux États-Unis

For mailing in the US

OMCAN

PRODUCT WARRANTY REGISTRATION

4450 Witmer Industrial Estates, Unit 4,

Niagara Falls, New York

USA, 14305

Thank you for choosing Omcan | Merci d’avoir choisi Omcan | Gracias por elegir Omcan

Since 1951 Omcan has grown to become a leading distributor of equipment and supplies to the North

American food service industry. Our success over these many years can be attributed to our commitment

to strengthen and develop new and existing relationships with our valued customers and manufacturers.

Today with partners in North America, Europe, Asia and South America, we continually work to improve

and grow the company. We strive to offer customers exceptional value through our qualied local sales

and service representatives who provide convenient access to over 3,500 globally sourced products.

Depuis 1951 Omcan a grandi pour devenir un des “leaders” de la distribution des équipements et

matériel pour l’industrie des services alimentaires en Amérique du Nord. Notre succès au cours de ces

nombreuses années peut être attribué à notre engagement à renforcer et à développer de nouvelles

et existantes relations avec nos clients et les fabricants de valeur. Aujourd’hui avec des partenaires en

Amérique du Nord, Europe, Asie et Amérique du Sud, nous travaillons continuellement à améliorer et

développer l’entreprise. Nous nous efforçons d’offrir à nos clients une valeur exceptionnelle grâce à

nos ventes locales qualiées et des représentants de service qui offrent un accès facile à plus de 3500

produits provenant du monde entier.

Desde 1951 Omcan ha crecido hasta convertirse en un líder en la distribución de equipos y suministros

de alimentos en América del Norte industria de servicios. Nuestro éxito en estos años se puede atribuir

a nuestro compromiso de fortalecer y desarrollar nuevas relaciones existentes con nuestros valiosos

clientes y fabricantes. Hoy con socios de América del Norte, Europa, Asia y América del Sur, que trabajan

continuamente para mejorar y crecer la empresa. Nos esforzamos por ofrecer a nuestros clientes valor

excepcional a través de nuestro local de ventas y representantes de los servicios que proporcionan un

fácil acceso a más de 3,500 productos con origen a nivel mundial.

Omcan DW-CN-0457 User manual

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