
WARRANTY/ DISCLAIMER
OMEGA ENGINEERING, INC. warrants t is unit to be free of defects in materials and workmans ip for a
period of 13 months from date of purc ase. OMEGA’s WARRANTY adds an additional one (1) mont
grace period to t e normal one (1) year product warranty to cover andling and s ipping time. T is
ensures t at OMEGA’s customers receive maximum coverage on eac product.
If t e unit malfunctions, it must be returned to t e factory for evaluation. OMEGA’s Customer Service
Department will issue an Aut orized Return (AR) number immediately upon p one or written request.
Upon examination by OMEGA, if t e unit is found to be defective, it will be repaired or replaced at no
c arge. OMEGA’s WARRANTY does not apply to defects resulting from any action of t e purc aser,
including but not limited to mis andling, improper interfacing, operation outside of design limits,
improper repair, or unaut orized modification. T is WARRANTY is VOID if t e unit s ows evidence of
aving been tampered wit or s ows evidence of aving been damaged as a result of excessive corrosion;
or current, eat, moisture or vibration; improper specification; misapplication; misuse or ot er operating
conditions outside of OMEGA’s control. Components in w ic wear is not warranted, include but are not
limited to contact points, fuses, and triacs.
OMEGA is pleased to offer su estions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any
dama es that result from the use of its products in accordance with information provided by
OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by the
company will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF
TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF
LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of
OMEGA with respect to this order, whether based on contract, warranty, ne li ence,
indemnification, strict liability or otherwise, shall not exceed the purchase price of the
component upon which liability is based. In no event shall OMEGA be liable for
consequential, incidental or special dama es.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor s all it be used: (1) as a “Basic
Component” under 10 CFR 21 (NRC), used in or wit any nuclear installation or activity; or (2) in medical
applications or used on umans. S ould any Product(s) be used in or wit any nuclear installation or
activity, medical application, used on umans, or misused in any way, OMEGA assumes no responsibility
as set fort in our basic WARRANTY/DISCLAIMER language, and, additionally, purc aser will indemnify
OMEGA and old OMEGA armless from any liability or damage w atsoever arising out of t e use of t e
Product(s) in suc a manner.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to t e OMEGA Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN
(AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID
PROCESSING DELAYS). T e assigned AR number s ould t en be marked on t e outside of t e return
package and on any correspondence.
T e purc aser is responsible for s ipping c arges, freig t, insurance and proper packaging to prevent
breakage in transit.
FOR WARRANTY RETURNS, please ave t e
following information available BEFORE
contacting OMEGA:
1. Purc ase Order number under w ic t e product
was PURCHASED,
2. Model and serial number of t e product under
warranty, and
3. Repair instructions and/or specific problems
relative to t e product.
FOR NON-WARRANTY REPAIRS,
consult OMEGA
for current repair c arges. Have t e following
information available BEFORE contacting OMEGA:
1. Purc ase Order number to cover t e COST
of t e repair,
2. Model and serial number of t e product, and
3. Repair instructions and/or specific problems
relative to t e product.
OMEGA’s policy is to make running c anges, not model c anges, w enever an improvement is possible. T is affords
our customers t e latest in tec nology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyrig t 2012 OMEGA ENGINEERING, INC. All rig ts reserved. T is document may not be copied, p otocopied,
reproduced, translated, or reduced to any electronic medium or mac ine-readable form, in w ole or in part, wit out t e
prior written consent of OMEGA ENGINEERING, INC.