Oncam C series User manual

Camera Conﬁguration Tool

User Manual

Oncam C-Series

INSTRUCTION MANUAL – CCT - 006-0064-0547 - Rev 3

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Installation & User Manual – Oncam C-Series Camera Configuration Tool

Contents

1. Legal and Warnings ....................................................................................................................................3

2. Introduction........................................................................................................................................................5

3. Application Installation........................................................................................................................... 5

4. Camera Discovery .........................................................................................................................................11

5. Set Primary Administrator Username and Password.................................................. 13

6. Accessing the Camera ............................................................................................................................16

7. Camera Conﬁguration............................................................................................................................. 19

8. Saved Configuration ..................................................................................................................................... 21

9. Assign Static IP Addresses................................................................................................................24

10. Firmware update.........................................................................................................................................25

11. Reboot .................................................................................................................................................................. 31

12. Reset to Factory Defaults...................................................................................................................33

13. Support ...............................................................................................................................................................36

Installation & User Manual – Oncam C-Series Camera Configuration Tool

1. Legal and Warnings

Read through the guide carefully before installing the product. Keep this guide for future

reference. If you need further support during installation, please visit:

https://www.oncamgrandeye.com/

Legal Considerations

The use of video surveillance may be regulated by local laws that vary from country to country.

Please check the laws in your local region before using this product for surveillance purposes.

Intellectual Property Rights

Oncam has intellectual property rights relating to the technology embodied in the product

described in this document. These intellectual property rights may include one or more of the

Oncam patents or pending patent applications in the US and other countries. This product

contains licensed third-party software.

Liability Notice

Every care has been taken in the preparation of this and the accompanying installation

documentation.

reproduced except for your express personal use. Oncam and their affiliate’s further reserve

the right to alter, amend or revise this document and any product specifications without any

obligation to provide notice of such changes. Oncam and its affiliates make no guarantee,

representation, or warranty, either expressed or implied, regarding the accuracy of the

information contained in this manual. Furthermore, Oncam and its affiliates assume no

responsibility or any potential liability for any errors that may appear in this manual.

For product and service liabilities please refer to our standard terms and conditions.

https://www.oncamgrandeye.com/terms-and-conditions/

Trademarks and Third-Party Trademarks

“ONCAM” and the “ONCAM logo” are trademarks, and in some cases registered or protected

trademarks, of Oncam Global Limited and/or Oncam Global, Inc., including under registration

in the UK, India and in the U.S. Patent and Trademark Office.

The names of other companies, organizations, products or services mentioned in this manual

are the trademarks of their respective owners.

ONVU Technologies AG.

Contact Information

For our contact details please go to: https://www.oncamgrandeye.com/contact-us/

Installation & User Manual – Oncam C-Series Camera Configuration Tool

Support

If you require any technical assistance, please contact your Oncam reseller. If your questions

cannot be answered immediately, your reseller will forward your queries through the appropriate

channels to ensure a rapid response. If you are connected to the Internet, you can go to:

https://support.oncamgrandeye.com/

Here you can:

•Download user documentation and software updates.

•Find answers to resolved problems in the FAQ database, search by product, category, or

phrase.

To contact us via email, please use support@oncamgrandeye.com.

Include the following in your email:

•A detailed description of the problem

•Camera model numbers

•Relevant configuration information

End User License Agreement (EULA)

By copying, installing or using all or any portion of the software you accept all the terms and

conditions of the End User License Agreement (EULA). You will be asked to accept this as

part of the installation process. For the full EULA related to the C-Series Camera

Configuration Tool, please go to https://www.oncamgrandeye.com/wp-content/uploads/OG-005509-

LC-3-EULA-Oncam-C-Series-Camera-Configuration-Tool.pdf

Installation & User Manual – Oncam C-Series Camera Configuration Tool

2. Introduction

The Oncam C-Series range of cameras are the most powerful compact cameras from Oncam

to date.

The benefits of a high performance, powerful camera can only be achieved when users are

equipped with the right tools to harness them and this is where the C-Series really comes into

its own. Thanks to a wide range of onboard technologies developed by the Oncam team,

combined with an intuitive user interface and seamless ONVIF implementation, users have the

freedom to configure and tailor their camera to best serve their installation environment.

This document describes how to use the C-Series Camera Configuration Tool (CCT) with its

sleek user interface to manage of the C-Series camera range. It will enable you to discover,

update and control single or multiple cameras simultaneously with ease, saving time and

resource.

3. Application Installation

Installation steps

Download application

Download the C-Series Camera Configuration Tool (CCT) from:

https://www.oncamgrandeye.com/resources/c-series-camera-config-tool/

Please ensure you meet the minimum system.

Minimum system requirements:

Operating System: Windows 10 64bit

Processor: Intel Celeron or greater; GHz processor or faster

Memory: 4 GB RAM or greater

Disk space: 2 GB or more free hard drive space

Unzip the file OCCT_4.1.9 zip to your preferred folder location

Open and read the Instruction.md file

CCT Application Installation

Return to unzipped installation package (OCCT_4.1.9), Double click Setup > Oncam C-Series

Camera Configuration Tool Application and install the file: OCCT_4.1.9.exe

Pre-installation environment: This application requires Webview2 Runtime. If this is not

already installed on your PC, version 86.0.622.11 will automatically be installed as part of

the installation process.

Follow the on-screen instructions to install the application, as shown below.

Installation & User Manual – Oncam C-Series Camera Configuration Tool

Set Up Wizard will be shown, if Webview2 runtime is required this will be installed as part of the

installation process. Click Install

Permission will be requested for the app to make changes to your device. If you agree select

Yes. Selecting No will cancel the installation.

Note that if the application is ran by a standard user, admin credentials will be required to

continue the installation.

If required Webview2 will be installed first, and confirmation provided. Click Close.

Installation & User Manual – Oncam C-Series Camera Configuration Tool

The Camera Configuration Tool Set Up Wizard will be shown, click Next.

Carefully read and review the License Agreement. If you accept the terms, select: I Accept…

then click Next

Select the folder location for the application or accept the default, then click Next

Installation & User Manual – Oncam C-Series Camera Configuration Tool

The Camera Configuration Tool application is now ready to install. Click Install.

Once ready to run the installation click Next

Application will install. The screen below will be shown when installation is complete, select

Finish

Confirmation of successful install will now be displayed. Click Close.

Installation & User Manual – Oncam C-Series Camera Configuration Tool

To Open the application, click on the shortcut on your desktop or type Oncam Camera

Configuration Tool in the start menu.

HTTPS support

HTTPS is recommended as the securest way to access the camera as it encrypts traffic

between the client and the camera, to ensure communication remains secure end to end. When

using HTTPS to access the camera the Oncam Root Certificate will need to be installed to your

client workstation to enable discovery and connection via the Oncam CCT.

To Install this, return to unzipped installation package (OCCT_4.1.9), Double click Setup >

HTTPS Support and install the file: OncamRootCA.crt

Follow the on-screen instructions to install the application, as shown below.

Run as administrator: This application cannot run with elevated privileges. A standard user

can run the application without elevation.

Once installed, this Root CA will allow you to connect securely to all C-Series cameras.

Installation & User Manual – Oncam C-Series Camera Configuration Tool

You can now connect to the camera over HTTPS without encountering a security warning.

HTTPS enables RTP, WebRTC video and all data to be encrypted.

HTTP is enabled by default as it is required by some discovery tools. For secure access it

is recommended to turn off HTTP and communicate with the camera over HTTPS only.

To turn off HTTP via the Camera Web Interface go to Device > Security > Client Connectivity

> Connection.

5 6

Installation & User Manual – Oncam C-Series Camera Configuration Tool

4. Camera Discovery

Discovery Tools

To access the camera for the first time, you will need to discover the IP address of the camera.

This can be discovered using your ONVIF compatible VMS (for a list of supported VMS partners

please go to https://www.oncamgrandeye.com, the Oncam C-Series Camera Configuration

Tool described in this manualor an IP Address scanning tool.

IP Address Allocation

IP Address

The IP Address can be assigned to the camera in three different ways as described in the

sections below. When the camera is configured with DHCP it responds using the DHCP

provided address; if configured with a Static IP address, it responds with the Static address,

and it responds with its Link Local address if DHCP is not reachable, or the Static IP address

is in a different subnet to the discovering device.

4.2.1.1 DHCP

The factory default configuration of the camera is DHCP.

If a DHCP server is present, the camera will be allocated an IP Address, a Gateway address

and DNS addresses, if these are available for discovery and connected to the camera.

When on DHCP, the camera also self-allocates a Link Local address - see Link Local.

4.2.1.2 Link Local

By default, the camera will self-allocate a random Link Local address. When a DHCP server is

not found, this address can be used to communicate with the camera over HTTP / HTTPS and

RTSP. The Link Local address is also used by the camera to respond if the Static IP address

configured does not match the current network. If this is the case, the camera responds over

a Link Local.

To communicate with a camera on a Link Local address, the PC must also have a Link Local

address allocated. This can be done manually if needed in all PC operating systems. This can

also be done within the Oncam CCT by clicking on the Link Local toggle switch to turn the

feature on. (See 4.3.1 Discovery)

The Link Local address is always accessible over HTTP / HTTPS and RTSP, and a

previously assigned address is reused on the camera where possible. However, during

boot up if the previous Link Local address is detected to be in use by another device, the

camera will select the next available random Link Local address.

4.2.1.3 Static IP

The camera can be configured with a manual Static IP Address. This will also require the

Gateway to be set to allow communication with the outside network, and DNS addresses to

resolve DNS names if required. On first time setup, the camera will need to be discovered using

DHCP or Link Local as described above. The Primary Administrator will need to create login

Installation & User Manual – Oncam C-Series Camera Configuration Tool

credentials, log-into the camera and set up the Static IP Address. This can be configured in the

Camera Web Interface; Network > Network Configuration or using the Camera Configuration

Tool please see section 8 Assign IP Addresses.

If the camera is configured with a Static IP Address on a different subnet than the local

network, either use the camera’s Link Local address, which will be provided in discovery,

or simply force a Physical Reset to Factory Defaults (See Oncam C-Series Installation &

User Manual - Section 5.8.3.3) Reset to Factory Defaults

Camera Configuration Tool - Discovery

Discovery

Open the Camera Configuration Tool on a PC that is on the same network as the cameras. As

soon as the App is initiated it will discover the Oncam C-Series cameras on your network and

display key information including the Friendly name, Model number, MAC Address and most

importantly the IP Address of the camera.

If no C-Series cameras populate in the discovery pane or not all cameras are displayed, left

click the Link Local toggle switch to turn on Link Local discovery. Permission will be requested

for the app to make changes to your device. If you agree, select Yes. Selecting No will cancel

the process.

Note that if the application is run by a standard user, admin credentials will be required to

continue the installation.

The discovered camera list is displayed on initiation of the Camera Configuration Tool,

and then only when the Refresh discovery icon is manually selected.

Installation & User Manual – Oncam C-Series Camera Configuration Tool

DHCP discovery:

Link Local discovery enabled:

5. Set Primary Administrator Username and

Password

Connecting to the Camera – First Time Access

Once you have discovered the IP Address of the camera, you will need to set the Primary

Administrator Username and Password before you can access the camera. This can be done

via the Camera Web Interface (See Oncam C-Series Installation and User Manual section

4.2.1.1). and the Camera Configuration Tool.

Camera Configuration Tool – Set Password

Single or multiple Cameras

The Camera Configuration Tool can be used to create the Primary Administrator username and

password for first time use of the camera. Using this powerful tool, the same login details can

be created for multiple cameras at the same time, saving valuable time and resource during

installation.

5.2.1.1 Setting username and password

After the C-Series cameras have been discovered, any cameras that require login credentials

to be created will display Set User ID under the ACTIONS column. Click the check box next to

each camera you want to create credentials for and select the User ID option from the top

menu. For enhanced security, default username and passwords are not supported. Users will

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Installation & User Manual – Oncam C-Series Camera Configuration Tool

be required to set a secure password, which will need to meet the minimum requirements below.

Please follow these steps to set up your login credentials.

5.2.1.1.1 Username

Set an easily identifiable and memorable username for the Primary Administrator. The name

must be a between 4-12 characters in length. The username can consist of uppercase letters

(A-Z), lowercase letters (a-z) and numbers (0-9). Special characters are not supported.

Once created the username cannot be updated.

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Installation & User Manual – Oncam C-Series Camera Configuration Tool

5.2.1.1.2 Password

It is important to always set and use a secure password to access the camera, therefore the

camera enforces strong password criteria for all user accounts as specified below:

- Minimum of 8 characters and a maximum of 32.

- The password requires at least one uppercase letter (A-Z), one lowercase letter (a-z), one

number (0-9) and one special character. The following special characters are supported

(~!@#$%^&*_-+=`|(){}[]:;',.?/). Three or more repetitive (e.g. aaa, 111) or sequential (e.g. abc,

123) characters are not supported.

For enhanced security repetitive or sequential characters (e.g. ‘aaa’, ‘123’, ‘abc’ or ‘321’)

are no longer supported when creating a new password. For existing installations where

repetitive or sequential characters have been setup using Firmware prior to V2.x, these

will still be supported, however any new users created will need to follow the new security

criteria for password setting.

5.2.1.1.3 Strength Indicator

For guidance, the strength of the password combination is displayed below the password. Use

the combination of upper and lower case alphabetic, numeric, and special characters until the

password strength is strong enough.

5.2.1.1.4 Confirm Password

Please retype your password to confirm it has been correctly entered, if the passwords do not

match a notification will appear.

5.2.1.1.5 Set Password Confirmation

Click Set Username and Password, the credentials will be saved, and you will be taken back

to the main Camera Configuration Tool discovery page.

The Logout option will now be displayed under the ACTIONS column for the selected

cameras

Installation & User Manual – Oncam C-Series Camera Configuration Tool

Set Username & Password can only be set from the CCT as part of first-time camera

access. If you wish to update user credentials, select the configure option under the

ACTIONS column for the camera and update the password in the user section of the

Camera Web Interface. Usernames cannot be updated.

6. Accessing the Camera

Using the login credentials created, the camera is now ready to be configured using your

compatible VMS, the Camera Web Interface or the C-Series Camera Configuration tool.

Unless you have just set the username and password for the camera, following discovery you will

need to login to the cameras you would like to access. The ?symbol in the STATUS column

indicates that login is required as also described under the ACTIONS column.

Single camera Login

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Installation & User Manual – Oncam C-Series Camera Configuration Tool

To login to an individual camera select Login in the ACTIONS column and enter the username and

password for that camera.

You will be taken back to the dashboard screen and the camera will show as logged in.

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Installation & User Manual – Oncam C-Series Camera Configuration Tool

If you press the Refresh Discovery button, or close and reopen the Camera Configuration Tool,

you will need to re-enter the username and password in order to connect to each camera.

Multiple Camera Login

If you have multiple cameras with the same Login credentials, you can use the Login All button

located on the top left hand corner.

By selecting the Remember button the camera(s) will be logged into automatically even if you

refresh or close and reopen the CCT application. If at any point you want to stop this automatic

select this button, this will remove the automatic login feature.

All cameras with the same credentials are logged into.

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Installation & User Manual – Oncam C-Series Camera Configuration Tool

7. Camera Configuration

Dashboard – Camera Web Interface

Once you have created your Primary Administrator username and password, you can use these

credentials to set up and configure the camera in one of the following ways:

1. ONVIF commands using your compatible VMS

2. The Camera Web Interface

3. The Camera Configuration Tool (opens Camera Web Interface within the tool)

To access the Camera Web Interface, type the IP address of the camera into a compatible web

browser (please check the camera data sheet for latest supported browsers versions) and enter

your username and password.

Dashboard – Camera Configuration Tool

The Camera Web Interface can also be accessed via the Camera Configuration Tool. Once you

have logged into your camera click Configure under ACTIONS column next to the camera and

this will open up the Camera Web Interface from within the Configuration Tool.

If the camera firmware is V1.0.2 you will need to reauthenticate to access the Camera Web

Interface, for cameras with firmware V1.1.0 and above reauthentication is not required:

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Installation & User Manual – Oncam C-Series Camera Configuration Tool

You will be presented with the main camera dashboard. From this page you can access all

camera configuration settings, test the live stream, and set up the camera based on your

requirements.

Only Administrator level users will have access to camera settings, users setup with

operator level privileges will only be able to view the dashboard page and the live stream.

Users with user level privileges will only be able to view the dashboard page but not view

the live stream.

For full details and guidance on how to configure your camera (See Oncam C-Series

Installation and User Manual section 5).

Please remember to save your changes as you progress through the configuration sections.

Once all changes have been made, select Done in the top left-hand corner to return to the

CCT dashboard.

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