OnSSI NetDVMS 6.5 User manual

OnSSI NetDVMS 6.5

User Manual

On-Net Surveillance Systems, Inc.

222 Route 59, Suite 303, Suffern, NY 10901

T: 845-369-6400 F: 845-369-8711

www.onssi.com

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OnSSI NetDVMS Rev 6.5

Table Of Contents

Table Of Contents

WELCOME.........................................................................................................................................................1

PRODUCT OVERVIEW ........................................................................................................................................1

Updates .......................................................................................................................................................2

Software Upgrade Plan (SUP).....................................................................................................................2

SYSTEM REQUIREMENTS ..............................................................................................................................3

SYSTEM REQUIREMENTS...................................................................................................................................3

Surveillance System Server ........................................................................................................................3

NetGuard-EVS.............................................................................................................................................4

NetGuard.....................................................................................................................................................4

NetPDA/NetCell Server...............................................................................................................................5

NetPDA/NetCell Client.................................................................................................................................7

NetMatrix Monitor ........................................................................................................................................7

IMPORTANT PORT NUMBERS..............................................................................................................................8

WINDOWS VISTA INFORMATION..........................................................................................................................8

INSTALLATION.................................................................................................................................................9

INSTALLING THE SOFTWARE...............................................................................................................................9

ADMINISTRATION..........................................................................................................................................11

ADMINISTRATOR LOGIN WINDOW .....................................................................................................................11

ADMINISTRATOR WINDOW ...............................................................................................................................11

Device Manager Section ...........................................................................................................................12

Adding Devices..........................................................................................................................................12

Editing Settings for Devices.......................................................................................................................12

Editing Settings for Cameras.....................................................................................................................12

Renaming a Camera .............................................................................................................................................. 13

Assigning Shortcut Numbers to Cameras............................................................................................................... 13

Editing Settings for Audio Sources............................................................................................................13

Disabling/Enabling Cameras and Audio Sources......................................................................................14

Administrator Window's Buttons................................................................................................................15

IMPORT OF DLKS............................................................................................................................................18

How to Import Device License Keys..........................................................................................................18

DEVICE ADMINISTRATION.................................................................................................................................19

How to Add a Device.................................................................................................................................19

Edit Device Settings Window.....................................................................................................................22

Identify Video Device Section....................................................................................................................22

Network Settings for Video Device Section...............................................................................................24

Camera Settings for [Device Name] Window............................................................................................25

P/T/Z Camera Selection Section...............................................................................................................25

Camera List and Fields..............................................................................................................................26

Using DVR Devices...................................................................................................................................27

CAMERA ADMINISTRATION ...............................................................................................................................28

About Camera Administration ...................................................................................................................28

Adding Cameras..................................................................................................................................................... 28

Configuring Cameras ............................................................................................................................................. 28

Camera Settings for [Device Name] [Camera Name] Window .................................................................29

OnSSI NetDVMS Rev 6.5

Table Of Contents

Speedup Settings ......................................................................................................................................29

Recording Settings ....................................................................................................................................30

Live Settings..............................................................................................................................................32

Audio..........................................................................................................................................................32

IPIX............................................................................................................................................................33

Motion Detection Settings..........................................................................................................................33

Database Settings .....................................................................................................................................33

Image Quality.............................................................................................................................................36

Event Notifications.....................................................................................................................................36

Outputs......................................................................................................................................................36

PTZ Preset Positions... (PTZ Cameras Only) ...........................................................................................36

Configure Device Window.........................................................................................................................37

Camera Settings Section...........................................................................................................................37

Include Date and Time in Image............................................................................................................................. 37

Preview Image...........................................................................................................................................38

Adjust Motion Detection Window...............................................................................................................38

Noise Sensitivity ........................................................................................................................................39

Motion Sensitivity.......................................................................................................................................39

Define Exclusion Regions Window............................................................................................................40

Defining Areas in which Motion Detection Should Be Disabled................................................................40

Define Exclusion Regions Window's Buttons and Check Boxes...............................................................41

Output Settings for [Device Name] [Camera Name] Window ...................................................................42

Associating Outputs with Manual Control and Detected Motion...............................................................42

Selecting Output for Manual Control ...................................................................................................................... 43

Selecting Output for Use on Motion Detection........................................................................................................ 43

Setup Notifications on Events Window......................................................................................................44

What Is an Event Indication?.....................................................................................................................44

Specifying Events for which Event Indication Should Be Used.................................................................45

PTZ Pre .....................................................................................................................................................45

Set Positions for [Device Name] [Camera Name] Window .......................................................................46

Why Use Preset Positions?.......................................................................................................................46

Absolute and Relative Positioning PTZ Cameras .....................................................................................46

How to Define a Preset Position................................................................................................................47

PTZ Preset Positions for [Device Name] [Camera Name] Window's Sections.........................................47

PTZ View Section......................................................................................................................................47

Preset Positions Section............................................................................................................................49

Preset Position on Events Section ............................................................................................................50

Patrolling Section.......................................................................................................................................50

Event Window (for PTZ Preset Positions on Event)..................................................................................51

Associating Preset Positions with Particular Events .................................................................................51

Setup PTZ Patrolling Window....................................................................................................................52

Patrol Scheme...........................................................................................................................................52

Defining a New Patrol Scheme............................................................................................................................... 52

Copying an Existing Patrol Scheme....................................................................................................................... 53

Renaming an Existing Patrol Scheme.................................................................................................................... 53

Removing an Existing Patrol Scheme .................................................................................................................... 53

Selecting Preset Positions to Be Used for a PTZ Patrol Scheme.............................................................53

Specifying Timing Settings for a PTZ Patrol Scheme ...............................................................................54

PTZ Patrolling Actions on Detected Motion...............................................................................................54

PTZ Scanning............................................................................................................................................54

iPIX Camera Configuration Window..........................................................................................................55

IPIX View Adjustment................................................................................................................................56

Previewing the IPIX View ..........................................................................................................................57

OnSSI NetDVMS Rev 6.5

Table Of Contents

Ceiling Mounted Cameras...................................................................................................................................... 57

Setting a View as Home Position ........................................................................................................................... 57

Image Resolution.......................................................................................................................................57

Camera Name and Number Window ........................................................................................................58

AUDIO SOURCE ADMINISTRATION.....................................................................................................................59

Important Information about Using Audio..................................................................................................59

Microphone Settings Window....................................................................................................................60

Speaker Settings Window .........................................................................................................................60

RECORDING SERVER SERVICE MANAGEMENT...................................................................................................61

Using the Recording Server Manager.......................................................................................................61

Start the Recording Server........................................................................................................................62

Stop the Recording Server........................................................................................................................62

Open the NetDVMS Application................................................................................................................63

Show the System Status ...........................................................................................................................63

Show the Recording Server Log File.........................................................................................................64

Show the Image Server Log File...............................................................................................................64

Open the Build-in Help System .................................................................................................................64

About NetDVMS ........................................................................................................................................64

Exit the Recording Server Manager ..........................................................................................................64

Service Manager Window..........................................................................................................................65

Pausing the Recording Server Service .....................................................................................................65

Resuming the Recording Server Service ..................................................................................................65

What to Do if the Recording Server Service is Stopped ...........................................................................65

SCHEDULING...................................................................................................................................................66

Camera/Alert Scheduler Window ..............................................................................................................66

Camera/Alert Scheduler Window's Fields and Check Boxes....................................................................67

Camera/Alert Scheduler Window's Calendar Section...............................................................................69

Set and Clear Modes.............................................................................................................................................. 69

Zoom Feature......................................................................................................................................................... 69

How to Set or Clear Periods in the Calendar ............................................................................................69

Good to Know when You Set Online Periods......................................................................................................... 69

Good to Know when You Set Patrolling Periods .................................................................................................... 70

Colored Bars .......................................................................................................................................................... 70

Camera/Alerts Scheduler Window's Copy and Paste Buttons..................................................................71

GENERAL SETTINGS........................................................................................................................................72

General Settings Window..........................................................................................................................72

Administrator Settings ...............................................................................................................................72

Changing the Administrator Password ................................................................................................................... 72

Manual Start Recording Settings...............................................................................................................72

Patrolling Settings......................................................................................................................................73

Logfile Settings..........................................................................................................................................73

Logfile Path ............................................................................................................................................................ 73

Days to Log............................................................................................................................................................ 73

Event Recording Settings..........................................................................................................................74

Path........................................................................................................................................................................ 74

Days to Keep.......................................................................................................................................................... 74

Advanced...................................................................................................................................................75

Email Settings............................................................................................................................................75

SMS Settings.............................................................................................................................................75

Change Password Window .......................................................................................................................76

How to Change the Administrator Password.............................................................................................76

E-Mail Setup Window................................................................................................................................76

Enabling E-Mail Alerts ...............................................................................................................................77

Specifying Recipients ................................................................................................................................78

OnSSI NetDVMS Rev 6.5

Table Of Contents

Specifying Sender Settings .......................................................................................................................78

Specifying Default Subject and Message Texts........................................................................................78

Specifying Image and Interval Options......................................................................................................79

Testing Your E-Mail Alert Configuration....................................................................................................79

SMS Settings Window...............................................................................................................................79

Enabling SMS Alerts..................................................................................................................................80

Specifying SMS Alert Settings...................................................................................................................80

Testing Your SMS Alert Configuration.......................................................................................................80

INPUT,EVENTS &OUTPUT...............................................................................................................................81

About Input, Events & Output ...................................................................................................................81

Types of Events...................................................................................................................................................... 81

Specifying Input, Events and Output ...................................................................................................................... 82

Using Dedicated I/O Devices.....................................................................................................................83

I/O Setup....................................................................................................................................................83

I/O Setup Window .................................................................................................................................................. 83

I/O Setup Window's Defined Events List and Buttons...............................................................................84

Add New Event Window (Devices With One Input Event)...................................................................................... 87

Add New Event Window's Fields...............................................................................................................88

Multiple Input Events Window ................................................................................................................................ 89

Multiple Input Events Window's Fields and Buttons..................................................................................89

Add New Event Window (Devices With Several Input Events)............................................................................... 90

Add New Event Window's Fields...............................................................................................................91

Edit Event Window (for Editing Input Events)......................................................................................................... 92

Edit Event Window's Fields .......................................................................................................................92

New Timer Window................................................................................................................................................ 94

New Timer Window's Fields ......................................................................................................................95

Add New Output Window ....................................................................................................................................... 96

Add New Output Window's Fields.............................................................................................................96

Testing the Defined Output........................................................................................................................97

Edit Output Window................................................................................................................................................ 97

Edit Output Window's Fields......................................................................................................................98

Testing the Defined Output........................................................................................................................99

Advanced Window.................................................................................................................................................. 99

Advanced Window's Fields......................................................................................................................100

Event Buttons ..........................................................................................................................................101

About Event Buttons ............................................................................................................................................ 101

Event Buttons Window ......................................................................................................................................... 102

Defined Events List..................................................................................................................................102

Specifying Event Buttons and Timer Events...........................................................................................103

Editing Event Buttons and Timer Events.................................................................................................104

Associating Event Buttons with External Outputs ...................................................................................104

Add New Event Window (for Adding Event Buttons)............................................................................................ 104

Add New Event Window's Fields.............................................................................................................105

Edit Event Window (for Editing Event Buttons)..................................................................................................... 106

Edit Event Window's Fields .....................................................................................................................106

Generic Events........................................................................................................................................107

Generic Events Window....................................................................................................................................... 107

Generic Events Window's Events List and Buttons.................................................................................108

Add New Event Window (for Specifying Generic Events)..................................................................................... 109

General Event Settings Section...............................................................................................................110

Event Rule String Section........................................................................................................................111

Notification Settings Section....................................................................................................................114

Edit Event Window (for Editing Generic Events) .................................................................................................. 115

General Event Settings Section...............................................................................................................116

OnSSI NetDVMS Rev 6.5

Table Of Contents

Event Rule String Section........................................................................................................................117

Notification Settings Section....................................................................................................................120

I/O Control ...............................................................................................................................................121

I/O Control Window .............................................................................................................................................. 121

Associating Events with Particular Outputs.............................................................................................121

Output Settings for [Device Name] [Camera Name] Window............................................................................... 122

Associating Outputs with Manual Control and Detected Motion.............................................................123

How to .....................................................................................................................................................125

... Add an Event Button......................................................................................................................................... 125

... Add an Input-Based Event................................................................................................................................ 127

... Add a VMD Event............................................................................................................................................. 129

... Add a Generic Event ........................................................................................................................................ 131

... Test a Generic Event........................................................................................................................................ 133

... Add a Timer Event............................................................................................................................................ 135

... Add a Manually Controlled Output.................................................................................................................... 137

... Add a Motion-Triggered Output........................................................................................................................ 140

ARCHIVING....................................................................................................................................................144

About Archiving........................................................................................................................................144

Benefits of Archiving................................................................................................................................144

How Archiving Works ..............................................................................................................................144

Storing Archives at Other Locations than the Default Archiving Directory............................................................ 145

Archiving Audio .................................................................................................................................................... 145

Automatic Archiving if Running Out of Disk Space............................................................................................... 145

Storage Capacity Required for Archiving................................................................................................146

Backing Up Archives ...............................................................................................................................146

Viewing Archived Recordings..................................................................................................................146

Archives Stored Locally or on Network Drives...................................................................................................... 146

Exported Archives................................................................................................................................................ 147

Archive Setup Window ............................................................................................................................147

Archive Setup Window's Fields and Buttons...........................................................................................148

Specifying that Archiving Should Apply for Specific Cameras.............................................................................. 150

Archiving Locations for Individual Cameras (Static archiving).............................................................................. 150

Static Archiving........................................................................................................................................151

Dynamic Archiving...................................................................................................................................152

Archiving Audio........................................................................................................................................153

NETMATRIX ADMINISTRATION ........................................................................................................................154

NetMatrix Configuration Window.............................................................................................................154

Config Tab...............................................................................................................................................154

Event Tab ................................................................................................................................................156

IMAGE SERVER ADMINISTRATION ...........................................................................................................158

IMAGESERVER ADMINISTRATOR WINDOW.......................................................................................................158

Server Configuration Section...................................................................................................................159

User Administration Section....................................................................................................................161

Defining Users.........................................................................................................................................161

Defining User Access Rights...................................................................................................................161

Full Access for All Users....................................................................................................................................... 161

Restricted Access................................................................................................................................................. 161

Master/Slave Setup Section....................................................................................................................161

Configuration on the Master Server.........................................................................................................162

Configuration on a Slave Server..............................................................................................................162

Not Using a Master/Slave Setup .............................................................................................................162

Upgrading Servers in an Existing Master/Slave Setup............................................................................162

Keep Transition Period as Short as Possible ....................................................................................................... 163

OnSSI NetDVMS Rev 6.5

Table Of Contents

Log Files Section.....................................................................................................................................163

Audit Log Section.....................................................................................................................................163

Language Support and XML Encoding Section ......................................................................................164

Good to know: Remote Viewing of Live Images from Stopped Cameras...............................................164

DEFINE LOCAL IP RANGES WINDOW ..............................................................................................................165

USER ADMINISTRATION WINDOW ...................................................................................................................166

Prerequisites............................................................................................................................................167

User and Group Concepts.......................................................................................................................167

Users.................................................................................................................................................................... 167

Groups.................................................................................................................................................................. 167

How to Add a New Basic User ................................................................................................................168

How to Add a New Windows User or Group...........................................................................................168

How to Edit an Existing User Name or Password...................................................................................169

How to Remove an Existing User............................................................................................................169

What Information to Provide to Users......................................................................................................169

NetGuard Users.......................................................................................................................................169

NetGuard-EVS Users..............................................................................................................................170

DEFINE USER RIGHTS WINDOW .....................................................................................................................172

SLAVE ADMINISTRATION WINDOW..................................................................................................................175

Adding a Slave Server.............................................................................................................................175

Removing a Slave Server........................................................................................................................175

VIDEO CLIENTS............................................................................................................................................176

VIDEO CLIENT OVERVIEW..............................................................................................................................176

Server End: Providing Access through a NetGuard or NetGuard-EVS...................................................177

Server End: Providing Access Through a NetPDA/NetCell Client..........................................................177

DECIDING WHICH VIDEO CLIENT TO USE ........................................................................................................178

Test Your Organization's Needs..............................................................................................................178

What is .Net?...........................................................................................................................................178

Differences between NetGuard and NetGuard-EVS...............................................................................179

NETGUARD-EVS ..........................................................................................................................................181

NetGuard-EVS Introduction.....................................................................................................................181

Installing the NetGuard-EVS ...................................................................................................................181

Removing the NetGuard-EVS .................................................................................................................181

Installation................................................................................................................................................182

Download and Installation from Server................................................................................................................. 182

Installation from CD.............................................................................................................................................. 182

Silent Installation.................................................................................................................................................. 183

NETGUARD...................................................................................................................................................184

NetGuard Introduction.............................................................................................................................184

What Are Remote Users Able to Do with the NetGuard?........................................................................184

How Does the NetGuard Get Video from the Surveillance System?......................................................184

How Can User Rights Affect Use of the NetGuard?................................................................................184

How Does the NetGuard Differ from the NetGuard-EVS? ......................................................................185

Downloading and Installing NetGuard.....................................................................................................185

Downloading and Installing the NetGuard...............................................................................................185

Installing the NetGuard from CD .............................................................................................................186

Accessing the NetGuard Client ...............................................................................................................186

Accessing a NetGuard Run from Server.................................................................................................186

Accessing a Locally Installed NetGuard..................................................................................................187

Upon Accessing the NetGuard: Logging In.............................................................................................187

If You Log in for the First Time............................................................................................................................. 188

Logging in on Different Computers....................................................................................................................... 188

OnSSI NetDVMS Rev 6.5

Table Of Contents

Creating Views.........................................................................................................................................189

Are Any Views in Shared Groups Available?..........................................................................................189

Which Types of Groups are You Able to Create Views in?.....................................................................190

Creating Views in Private Groups............................................................................................................190

Creating a Private Group...................................................................................................................................... 191

Creating a View in a Private Group...................................................................................................................... 191

Adding Cameras to the View................................................................................................................................ 191

Creating Views in Shared Groups...........................................................................................................192

Creating a Shared Group ..................................................................................................................................... 192

Creating a View in a Shared Group...................................................................................................................... 193

Adding Cameras to the View................................................................................................................................ 193

Using Your Views on Different Computers........................................................................................................... 194

Further Configuration...............................................................................................................................194

Which Types of Groups are You Able to Edit Views in? .........................................................................194

Using Static Images in Views..................................................................................................................195

Using HTML Pages in Views...................................................................................................................195

Renaming Groups....................................................................................................................................196

Deleting Groups.......................................................................................................................................196

Renaming Views......................................................................................................................................196

Deleting Views.........................................................................................................................................196

Adjusting Camera Settings......................................................................................................................197

Image Quality....................................................................................................................................................... 197

Frame Rate .......................................................................................................................................................... 197

IPIX Split Mode..................................................................................................................................................... 197

Apply to All ........................................................................................................................................................... 197

Configuring Joystick Control....................................................................................................................198

Viewing Live Images................................................................................................................................199

Selecting a View......................................................................................................................................199

Image Bars ..............................................................................................................................................199

Enlarging Images from Particular Cameras in a View.............................................................................201

Output Control .........................................................................................................................................201

PTZ Control .............................................................................................................................................201

Point-and-Click Control......................................................................................................................................... 202

PTZ Navigation Buttons........................................................................................................................................ 202

PTZ Preset Positions............................................................................................................................................ 202

IPIX PTZ Positions ............................................................................................................................................... 202

Viewing Recorded Images.......................................................................................................................203

Selecting a View......................................................................................................................................203

Enlarging Images from Particular Cameras in a View.............................................................................203

Time Navigation.......................................................................................................................................204

Master Time Area................................................................................................................................................. 204

Browse Buttons.................................................................................................................................................... 204

Time Sliders ......................................................................................................................................................... 204

Playback Slider and Buttons................................................................................................................................. 205

Go To Time .......................................................................................................................................................... 205

Sequences...............................................................................................................................................205

PTZ Control .............................................................................................................................................206

Point-and-Click Control......................................................................................................................................... 206

PTZ Navigation Buttons........................................................................................................................................ 206

PTZ Preset Positions............................................................................................................................................ 206

IPIX PTZ Preset Positions.................................................................................................................................... 206

Printing Images........................................................................................................................................206

Exporting Images.....................................................................................................................................207

Exporting Video Evidence .......................................................................................................................208

Keyboard Shortcuts.................................................................................................................................211

OnSSI NetDVMS Rev 6.5

Table Of Contents

On All Tabs:.......................................................................................................................................................... 211

On Live Tab Only: ................................................................................................................................................ 211

On Browse Tab Only:........................................................................................................................................... 211

Using an HTML Page for NetGuard Navigation......................................................................................212

Example of an HTML Page with Button Navigation ................................................................................212

Example of an HTML Page with Image Map Navigation.........................................................................214

Importing the HTML Page .......................................................................................................................215

System Administrator's Check List..........................................................................................................216

Logging Out of NetGuard ........................................................................................................................216

NETPDA/NETCELL CLIENT &SERVER ...........................................................................................................217

NetPDA/NetCell Client & Server Introduction..........................................................................................217

NetPDA/NetCell Server...........................................................................................................................217

NetPDA/NetCell Client.............................................................................................................................217

Moving on ...............................................................................................................................................218

Installing & Configuring the NetPDA/NetCell Server...............................................................................218

Installing IIS and .Net Framework ...........................................................................................................218

IIS Installation....................................................................................................................................................... 218

.NET Framework Verification................................................................................................................................ 219

Allowing Use of .NET Framework (Windows 2003 Only)...................................................................................... 220

.NET Framework Registration.............................................................................................................................. 221

Installing the NetPDA/NetCell Server......................................................................................................221

IIS Port Configuration........................................................................................................................................... 221

NetPDA/NetCell Server Installation...................................................................................................................... 223

Verifying the NetPDA/NetCell Server Installation....................................................................................224

NetPDA/NetCell Server Installation Troubleshooting..............................................................................225

NetPDA/NetCell Server Cannot Be Installed........................................................................................................ 225

Test Interface Cannot Be Displayed..................................................................................................................... 225

Test Interface Is Displayed, but It Is Not Possible to Log In ................................................................................. 225

Installing & Configuring the NetPDA/NetCell Client ................................................................................226

Installing the NetPDA/NetCell Client .......................................................................................................226

Checking the Wireless Connection..........................................................................................................226

Starting and Configuring the NetPDA/NetCell Client...............................................................................227

Using the NetPDA/NetCell Client ............................................................................................................229

Starting the NetPDA/NetCell Client.........................................................................................................229

Logging In to the NetPDA/NetCell Client.................................................................................................229

Viewing Live Video ..................................................................................................................................230

Selecting a Camera for Live Viewing.................................................................................................................... 230

Full Screen View .................................................................................................................................................. 231

PTZ Control.......................................................................................................................................................... 232

PTZ Preset Positions............................................................................................................................................ 232

Output Control...................................................................................................................................................... 232

Returning to the Camera List Page...................................................................................................................... 232

Viewing Recorded Video.........................................................................................................................233

Selecting a Camera for Viewing of Recordings.................................................................................................... 233

Browsing and Playing Back Recorded Video ....................................................................................................... 234

Finding Recordings from a Specific Time and Date ............................................................................................. 234

Finding Recordings from a Specific Event............................................................................................................ 235

Full Screen View .................................................................................................................................................. 235

Returning to the Camera List Page...................................................................................................................... 236

Logging Out of the NetPDA/NetCell Client..............................................................................................236

VIEWER.........................................................................................................................................................237

VIEWER INTRODUCTION.................................................................................................................................237

MONITOR ......................................................................................................................................................238