OnSSI NetDVMS 6.5 User manual

OnSSI NetDVMS 6.5
User Manual
On-Net Surveillance Systems, Inc.
222 Route 59, Suite 303, Suffern, NY 10901
T: 845-369-6400 F: 845-369-8711
www.onssi.com

This page intentionally left blank.

OnSSI NetDVMS Rev 6.5
Table Of Contents
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page iii
Table Of Contents
WELCOME.........................................................................................................................................................1
PRODUCT OVERVIEW ........................................................................................................................................1
Updates .......................................................................................................................................................2
Software Upgrade Plan (SUP).....................................................................................................................2
SYSTEM REQUIREMENTS ..............................................................................................................................3
SYSTEM REQUIREMENTS...................................................................................................................................3
Surveillance System Server ........................................................................................................................3
NetGuard-EVS.............................................................................................................................................4
NetGuard.....................................................................................................................................................4
NetPDA/NetCell Server...............................................................................................................................5
NetPDA/NetCell Client.................................................................................................................................7
NetMatrix Monitor ........................................................................................................................................7
IMPORTANT PORT NUMBERS..............................................................................................................................8
WINDOWS VISTA INFORMATION..........................................................................................................................8
INSTALLATION.................................................................................................................................................9
INSTALLING THE SOFTWARE...............................................................................................................................9
ADMINISTRATION..........................................................................................................................................11
ADMINISTRATOR LOGIN WINDOW .....................................................................................................................11
ADMINISTRATOR WINDOW ...............................................................................................................................11
Device Manager Section ...........................................................................................................................12
Adding Devices..........................................................................................................................................12
Editing Settings for Devices.......................................................................................................................12
Editing Settings for Cameras.....................................................................................................................12
Renaming a Camera .............................................................................................................................................. 13
Assigning Shortcut Numbers to Cameras............................................................................................................... 13
Editing Settings for Audio Sources............................................................................................................13
Disabling/Enabling Cameras and Audio Sources......................................................................................14
Administrator Window's Buttons................................................................................................................15
IMPORT OF DLKS............................................................................................................................................18
How to Import Device License Keys..........................................................................................................18
DEVICE ADMINISTRATION.................................................................................................................................19
How to Add a Device.................................................................................................................................19
Edit Device Settings Window.....................................................................................................................22
Identify Video Device Section....................................................................................................................22
Network Settings for Video Device Section...............................................................................................24
Camera Settings for [Device Name] Window............................................................................................25
P/T/Z Camera Selection Section...............................................................................................................25
Camera List and Fields..............................................................................................................................26
Using DVR Devices...................................................................................................................................27
CAMERA ADMINISTRATION ...............................................................................................................................28
About Camera Administration ...................................................................................................................28
Adding Cameras..................................................................................................................................................... 28
Configuring Cameras ............................................................................................................................................. 28
Camera Settings for [Device Name] [Camera Name] Window .................................................................29

OnSSI NetDVMS Rev 6.5
Table Of Contents
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page iv
Speedup Settings ......................................................................................................................................29
Recording Settings ....................................................................................................................................30
Live Settings..............................................................................................................................................32
Audio..........................................................................................................................................................32
IPIX............................................................................................................................................................33
Motion Detection Settings..........................................................................................................................33
Database Settings .....................................................................................................................................33
Image Quality.............................................................................................................................................36
Event Notifications.....................................................................................................................................36
Outputs......................................................................................................................................................36
PTZ Preset Positions... (PTZ Cameras Only) ...........................................................................................36
Configure Device Window.........................................................................................................................37
Camera Settings Section...........................................................................................................................37
Include Date and Time in Image............................................................................................................................. 37
Preview Image...........................................................................................................................................38
Adjust Motion Detection Window...............................................................................................................38
Noise Sensitivity ........................................................................................................................................39
Motion Sensitivity.......................................................................................................................................39
Define Exclusion Regions Window............................................................................................................40
Defining Areas in which Motion Detection Should Be Disabled................................................................40
Define Exclusion Regions Window's Buttons and Check Boxes...............................................................41
Output Settings for [Device Name] [Camera Name] Window ...................................................................42
Associating Outputs with Manual Control and Detected Motion...............................................................42
Selecting Output for Manual Control ...................................................................................................................... 43
Selecting Output for Use on Motion Detection........................................................................................................ 43
Setup Notifications on Events Window......................................................................................................44
What Is an Event Indication?.....................................................................................................................44
Specifying Events for which Event Indication Should Be Used.................................................................45
PTZ Pre .....................................................................................................................................................45
Set Positions for [Device Name] [Camera Name] Window .......................................................................46
Why Use Preset Positions?.......................................................................................................................46
Absolute and Relative Positioning PTZ Cameras .....................................................................................46
How to Define a Preset Position................................................................................................................47
PTZ Preset Positions for [Device Name] [Camera Name] Window's Sections.........................................47
PTZ View Section......................................................................................................................................47
Preset Positions Section............................................................................................................................49
Preset Position on Events Section ............................................................................................................50
Patrolling Section.......................................................................................................................................50
Event Window (for PTZ Preset Positions on Event)..................................................................................51
Associating Preset Positions with Particular Events .................................................................................51
Setup PTZ Patrolling Window....................................................................................................................52
Patrol Scheme...........................................................................................................................................52
Defining a New Patrol Scheme............................................................................................................................... 52
Copying an Existing Patrol Scheme....................................................................................................................... 53
Renaming an Existing Patrol Scheme.................................................................................................................... 53
Removing an Existing Patrol Scheme .................................................................................................................... 53
Selecting Preset Positions to Be Used for a PTZ Patrol Scheme.............................................................53
Specifying Timing Settings for a PTZ Patrol Scheme ...............................................................................54
PTZ Patrolling Actions on Detected Motion...............................................................................................54
PTZ Scanning............................................................................................................................................54
iPIX Camera Configuration Window..........................................................................................................55
IPIX View Adjustment................................................................................................................................56
Previewing the IPIX View ..........................................................................................................................57

OnSSI NetDVMS Rev 6.5
Table Of Contents
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page v
Ceiling Mounted Cameras...................................................................................................................................... 57
Setting a View as Home Position ........................................................................................................................... 57
Image Resolution.......................................................................................................................................57
Camera Name and Number Window ........................................................................................................58
AUDIO SOURCE ADMINISTRATION.....................................................................................................................59
Important Information about Using Audio..................................................................................................59
Microphone Settings Window....................................................................................................................60
Speaker Settings Window .........................................................................................................................60
RECORDING SERVER SERVICE MANAGEMENT...................................................................................................61
Using the Recording Server Manager.......................................................................................................61
Start the Recording Server........................................................................................................................62
Stop the Recording Server........................................................................................................................62
Open the NetDVMS Application................................................................................................................63
Show the System Status ...........................................................................................................................63
Show the Recording Server Log File.........................................................................................................64
Show the Image Server Log File...............................................................................................................64
Open the Build-in Help System .................................................................................................................64
About NetDVMS ........................................................................................................................................64
Exit the Recording Server Manager ..........................................................................................................64
Service Manager Window..........................................................................................................................65
Pausing the Recording Server Service .....................................................................................................65
Resuming the Recording Server Service ..................................................................................................65
What to Do if the Recording Server Service is Stopped ...........................................................................65
SCHEDULING...................................................................................................................................................66
Camera/Alert Scheduler Window ..............................................................................................................66
Camera/Alert Scheduler Window's Fields and Check Boxes....................................................................67
Camera/Alert Scheduler Window's Calendar Section...............................................................................69
Set and Clear Modes.............................................................................................................................................. 69
Zoom Feature......................................................................................................................................................... 69
How to Set or Clear Periods in the Calendar ............................................................................................69
Good to Know when You Set Online Periods......................................................................................................... 69
Good to Know when You Set Patrolling Periods .................................................................................................... 70
Colored Bars .......................................................................................................................................................... 70
Camera/Alerts Scheduler Window's Copy and Paste Buttons..................................................................71
GENERAL SETTINGS........................................................................................................................................72
General Settings Window..........................................................................................................................72
Administrator Settings ...............................................................................................................................72
Changing the Administrator Password ................................................................................................................... 72
Manual Start Recording Settings...............................................................................................................72
Patrolling Settings......................................................................................................................................73
Logfile Settings..........................................................................................................................................73
Logfile Path ............................................................................................................................................................ 73
Days to Log............................................................................................................................................................ 73
Event Recording Settings..........................................................................................................................74
Path........................................................................................................................................................................ 74
Days to Keep.......................................................................................................................................................... 74
Advanced...................................................................................................................................................75
Email Settings............................................................................................................................................75
SMS Settings.............................................................................................................................................75
Change Password Window .......................................................................................................................76
How to Change the Administrator Password.............................................................................................76
E-Mail Setup Window................................................................................................................................76
Enabling E-Mail Alerts ...............................................................................................................................77
Specifying Recipients ................................................................................................................................78

OnSSI NetDVMS Rev 6.5
Table Of Contents
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page vi
Specifying Sender Settings .......................................................................................................................78
Specifying Default Subject and Message Texts........................................................................................78
Specifying Image and Interval Options......................................................................................................79
Testing Your E-Mail Alert Configuration....................................................................................................79
SMS Settings Window...............................................................................................................................79
Enabling SMS Alerts..................................................................................................................................80
Specifying SMS Alert Settings...................................................................................................................80
Testing Your SMS Alert Configuration.......................................................................................................80
INPUT,EVENTS &OUTPUT...............................................................................................................................81
About Input, Events & Output ...................................................................................................................81
Types of Events...................................................................................................................................................... 81
Specifying Input, Events and Output ...................................................................................................................... 82
Using Dedicated I/O Devices.....................................................................................................................83
I/O Setup....................................................................................................................................................83
I/O Setup Window .................................................................................................................................................. 83
I/O Setup Window's Defined Events List and Buttons...............................................................................84
Add New Event Window (Devices With One Input Event)...................................................................................... 87
Add New Event Window's Fields...............................................................................................................88
Multiple Input Events Window ................................................................................................................................ 89
Multiple Input Events Window's Fields and Buttons..................................................................................89
Add New Event Window (Devices With Several Input Events)............................................................................... 90
Add New Event Window's Fields...............................................................................................................91
Edit Event Window (for Editing Input Events)......................................................................................................... 92
Edit Event Window's Fields .......................................................................................................................92
New Timer Window................................................................................................................................................ 94
New Timer Window's Fields ......................................................................................................................95
Add New Output Window ....................................................................................................................................... 96
Add New Output Window's Fields.............................................................................................................96
Testing the Defined Output........................................................................................................................97
Edit Output Window................................................................................................................................................ 97
Edit Output Window's Fields......................................................................................................................98
Testing the Defined Output........................................................................................................................99
Advanced Window.................................................................................................................................................. 99
Advanced Window's Fields......................................................................................................................100
Event Buttons ..........................................................................................................................................101
About Event Buttons ............................................................................................................................................ 101
Event Buttons Window ......................................................................................................................................... 102
Defined Events List..................................................................................................................................102
Specifying Event Buttons and Timer Events...........................................................................................103
Editing Event Buttons and Timer Events.................................................................................................104
Associating Event Buttons with External Outputs ...................................................................................104
Add New Event Window (for Adding Event Buttons)............................................................................................ 104
Add New Event Window's Fields.............................................................................................................105
Edit Event Window (for Editing Event Buttons)..................................................................................................... 106
Edit Event Window's Fields .....................................................................................................................106
Generic Events........................................................................................................................................107
Generic Events Window....................................................................................................................................... 107
Generic Events Window's Events List and Buttons.................................................................................108
Add New Event Window (for Specifying Generic Events)..................................................................................... 109
General Event Settings Section...............................................................................................................110
Event Rule String Section........................................................................................................................111
Notification Settings Section....................................................................................................................114
Edit Event Window (for Editing Generic Events) .................................................................................................. 115
General Event Settings Section...............................................................................................................116

OnSSI NetDVMS Rev 6.5
Table Of Contents
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page vii
Event Rule String Section........................................................................................................................117
Notification Settings Section....................................................................................................................120
I/O Control ...............................................................................................................................................121
I/O Control Window .............................................................................................................................................. 121
Associating Events with Particular Outputs.............................................................................................121
Output Settings for [Device Name] [Camera Name] Window............................................................................... 122
Associating Outputs with Manual Control and Detected Motion.............................................................123
How to .....................................................................................................................................................125
... Add an Event Button......................................................................................................................................... 125
... Add an Input-Based Event................................................................................................................................ 127
... Add a VMD Event............................................................................................................................................. 129
... Add a Generic Event ........................................................................................................................................ 131
... Test a Generic Event........................................................................................................................................ 133
... Add a Timer Event............................................................................................................................................ 135
... Add a Manually Controlled Output.................................................................................................................... 137
... Add a Motion-Triggered Output........................................................................................................................ 140
ARCHIVING....................................................................................................................................................144
About Archiving........................................................................................................................................144
Benefits of Archiving................................................................................................................................144
How Archiving Works ..............................................................................................................................144
Storing Archives at Other Locations than the Default Archiving Directory............................................................ 145
Archiving Audio .................................................................................................................................................... 145
Automatic Archiving if Running Out of Disk Space............................................................................................... 145
Storage Capacity Required for Archiving................................................................................................146
Backing Up Archives ...............................................................................................................................146
Viewing Archived Recordings..................................................................................................................146
Archives Stored Locally or on Network Drives...................................................................................................... 146
Exported Archives................................................................................................................................................ 147
Archive Setup Window ............................................................................................................................147
Archive Setup Window's Fields and Buttons...........................................................................................148
Specifying that Archiving Should Apply for Specific Cameras.............................................................................. 150
Archiving Locations for Individual Cameras (Static archiving).............................................................................. 150
Static Archiving........................................................................................................................................151
Dynamic Archiving...................................................................................................................................152
Archiving Audio........................................................................................................................................153
NETMATRIX ADMINISTRATION ........................................................................................................................154
NetMatrix Configuration Window.............................................................................................................154
Config Tab...............................................................................................................................................154
Event Tab ................................................................................................................................................156
IMAGE SERVER ADMINISTRATION ...........................................................................................................158
IMAGESERVER ADMINISTRATOR WINDOW.......................................................................................................158
Server Configuration Section...................................................................................................................159
User Administration Section....................................................................................................................161
Defining Users.........................................................................................................................................161
Defining User Access Rights...................................................................................................................161
Full Access for All Users....................................................................................................................................... 161
Restricted Access................................................................................................................................................. 161
Master/Slave Setup Section....................................................................................................................161
Configuration on the Master Server.........................................................................................................162
Configuration on a Slave Server..............................................................................................................162
Not Using a Master/Slave Setup .............................................................................................................162
Upgrading Servers in an Existing Master/Slave Setup............................................................................162
Keep Transition Period as Short as Possible ....................................................................................................... 163

OnSSI NetDVMS Rev 6.5
Table Of Contents
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page viii
Log Files Section.....................................................................................................................................163
Audit Log Section.....................................................................................................................................163
Language Support and XML Encoding Section ......................................................................................164
Good to know: Remote Viewing of Live Images from Stopped Cameras...............................................164
DEFINE LOCAL IP RANGES WINDOW ..............................................................................................................165
USER ADMINISTRATION WINDOW ...................................................................................................................166
Prerequisites............................................................................................................................................167
User and Group Concepts.......................................................................................................................167
Users.................................................................................................................................................................... 167
Groups.................................................................................................................................................................. 167
How to Add a New Basic User ................................................................................................................168
How to Add a New Windows User or Group...........................................................................................168
How to Edit an Existing User Name or Password...................................................................................169
How to Remove an Existing User............................................................................................................169
What Information to Provide to Users......................................................................................................169
NetGuard Users.......................................................................................................................................169
NetGuard-EVS Users..............................................................................................................................170
DEFINE USER RIGHTS WINDOW .....................................................................................................................172
SLAVE ADMINISTRATION WINDOW..................................................................................................................175
Adding a Slave Server.............................................................................................................................175
Removing a Slave Server........................................................................................................................175
VIDEO CLIENTS............................................................................................................................................176
VIDEO CLIENT OVERVIEW..............................................................................................................................176
Server End: Providing Access through a NetGuard or NetGuard-EVS...................................................177
Server End: Providing Access Through a NetPDA/NetCell Client..........................................................177
DECIDING WHICH VIDEO CLIENT TO USE ........................................................................................................178
Test Your Organization's Needs..............................................................................................................178
What is .Net?...........................................................................................................................................178
Differences between NetGuard and NetGuard-EVS...............................................................................179
NETGUARD-EVS ..........................................................................................................................................181
NetGuard-EVS Introduction.....................................................................................................................181
Installing the NetGuard-EVS ...................................................................................................................181
Removing the NetGuard-EVS .................................................................................................................181
Installation................................................................................................................................................182
Download and Installation from Server................................................................................................................. 182
Installation from CD.............................................................................................................................................. 182
Silent Installation.................................................................................................................................................. 183
NETGUARD...................................................................................................................................................184
NetGuard Introduction.............................................................................................................................184
What Are Remote Users Able to Do with the NetGuard?........................................................................184
How Does the NetGuard Get Video from the Surveillance System?......................................................184
How Can User Rights Affect Use of the NetGuard?................................................................................184
How Does the NetGuard Differ from the NetGuard-EVS? ......................................................................185
Downloading and Installing NetGuard.....................................................................................................185
Downloading and Installing the NetGuard...............................................................................................185
Installing the NetGuard from CD .............................................................................................................186
Accessing the NetGuard Client ...............................................................................................................186
Accessing a NetGuard Run from Server.................................................................................................186
Accessing a Locally Installed NetGuard..................................................................................................187
Upon Accessing the NetGuard: Logging In.............................................................................................187
If You Log in for the First Time............................................................................................................................. 188
Logging in on Different Computers....................................................................................................................... 188

OnSSI NetDVMS Rev 6.5
Table Of Contents
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page ix
Creating Views.........................................................................................................................................189
Are Any Views in Shared Groups Available?..........................................................................................189
Which Types of Groups are You Able to Create Views in?.....................................................................190
Creating Views in Private Groups............................................................................................................190
Creating a Private Group...................................................................................................................................... 191
Creating a View in a Private Group...................................................................................................................... 191
Adding Cameras to the View................................................................................................................................ 191
Creating Views in Shared Groups...........................................................................................................192
Creating a Shared Group ..................................................................................................................................... 192
Creating a View in a Shared Group...................................................................................................................... 193
Adding Cameras to the View................................................................................................................................ 193
Using Your Views on Different Computers........................................................................................................... 194
Further Configuration...............................................................................................................................194
Which Types of Groups are You Able to Edit Views in? .........................................................................194
Using Static Images in Views..................................................................................................................195
Using HTML Pages in Views...................................................................................................................195
Renaming Groups....................................................................................................................................196
Deleting Groups.......................................................................................................................................196
Renaming Views......................................................................................................................................196
Deleting Views.........................................................................................................................................196
Adjusting Camera Settings......................................................................................................................197
Image Quality....................................................................................................................................................... 197
Frame Rate .......................................................................................................................................................... 197
IPIX Split Mode..................................................................................................................................................... 197
Apply to All ........................................................................................................................................................... 197
Configuring Joystick Control....................................................................................................................198
Viewing Live Images................................................................................................................................199
Selecting a View......................................................................................................................................199
Image Bars ..............................................................................................................................................199
Enlarging Images from Particular Cameras in a View.............................................................................201
Output Control .........................................................................................................................................201
PTZ Control .............................................................................................................................................201
Point-and-Click Control......................................................................................................................................... 202
PTZ Navigation Buttons........................................................................................................................................ 202
PTZ Preset Positions............................................................................................................................................ 202
IPIX PTZ Positions ............................................................................................................................................... 202
Viewing Recorded Images.......................................................................................................................203
Selecting a View......................................................................................................................................203
Enlarging Images from Particular Cameras in a View.............................................................................203
Time Navigation.......................................................................................................................................204
Master Time Area................................................................................................................................................. 204
Browse Buttons.................................................................................................................................................... 204
Time Sliders ......................................................................................................................................................... 204
Playback Slider and Buttons................................................................................................................................. 205
Go To Time .......................................................................................................................................................... 205
Sequences...............................................................................................................................................205
PTZ Control .............................................................................................................................................206
Point-and-Click Control......................................................................................................................................... 206
PTZ Navigation Buttons........................................................................................................................................ 206
PTZ Preset Positions............................................................................................................................................ 206
IPIX PTZ Preset Positions.................................................................................................................................... 206
Printing Images........................................................................................................................................206
Exporting Images.....................................................................................................................................207
Exporting Video Evidence .......................................................................................................................208
Keyboard Shortcuts.................................................................................................................................211

OnSSI NetDVMS Rev 6.5
Table Of Contents
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page x
On All Tabs:.......................................................................................................................................................... 211
On Live Tab Only: ................................................................................................................................................ 211
On Browse Tab Only:........................................................................................................................................... 211
Using an HTML Page for NetGuard Navigation......................................................................................212
Example of an HTML Page with Button Navigation ................................................................................212
Example of an HTML Page with Image Map Navigation.........................................................................214
Importing the HTML Page .......................................................................................................................215
System Administrator's Check List..........................................................................................................216
Logging Out of NetGuard ........................................................................................................................216
NETPDA/NETCELL CLIENT &SERVER ...........................................................................................................217
NetPDA/NetCell Client & Server Introduction..........................................................................................217
NetPDA/NetCell Server...........................................................................................................................217
NetPDA/NetCell Client.............................................................................................................................217
Moving on ...............................................................................................................................................218
Installing & Configuring the NetPDA/NetCell Server...............................................................................218
Installing IIS and .Net Framework ...........................................................................................................218
IIS Installation....................................................................................................................................................... 218
.NET Framework Verification................................................................................................................................ 219
Allowing Use of .NET Framework (Windows 2003 Only)...................................................................................... 220
.NET Framework Registration.............................................................................................................................. 221
Installing the NetPDA/NetCell Server......................................................................................................221
IIS Port Configuration........................................................................................................................................... 221
NetPDA/NetCell Server Installation...................................................................................................................... 223
Verifying the NetPDA/NetCell Server Installation....................................................................................224
NetPDA/NetCell Server Installation Troubleshooting..............................................................................225
NetPDA/NetCell Server Cannot Be Installed........................................................................................................ 225
Test Interface Cannot Be Displayed..................................................................................................................... 225
Test Interface Is Displayed, but It Is Not Possible to Log In ................................................................................. 225
Installing & Configuring the NetPDA/NetCell Client ................................................................................226
Installing the NetPDA/NetCell Client .......................................................................................................226
Checking the Wireless Connection..........................................................................................................226
Starting and Configuring the NetPDA/NetCell Client...............................................................................227
Using the NetPDA/NetCell Client ............................................................................................................229
Starting the NetPDA/NetCell Client.........................................................................................................229
Logging In to the NetPDA/NetCell Client.................................................................................................229
Viewing Live Video ..................................................................................................................................230
Selecting a Camera for Live Viewing.................................................................................................................... 230
Full Screen View .................................................................................................................................................. 231
PTZ Control.......................................................................................................................................................... 232
PTZ Preset Positions............................................................................................................................................ 232
Output Control...................................................................................................................................................... 232
Returning to the Camera List Page...................................................................................................................... 232
Viewing Recorded Video.........................................................................................................................233
Selecting a Camera for Viewing of Recordings.................................................................................................... 233
Browsing and Playing Back Recorded Video ....................................................................................................... 234
Finding Recordings from a Specific Time and Date ............................................................................................. 234
Finding Recordings from a Specific Event............................................................................................................ 235
Full Screen View .................................................................................................................................................. 235
Returning to the Camera List Page...................................................................................................................... 236
Logging Out of the NetPDA/NetCell Client..............................................................................................236
VIEWER.........................................................................................................................................................237
VIEWER INTRODUCTION.................................................................................................................................237
MONITOR ......................................................................................................................................................238

OnSSI NetDVMS Rev 6.5
Table Of Contents
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page xi
WHERE IS THE MONITOR APPLICATION?.........................................................................................................238
NETMATRIX MONITOR................................................................................................................................239
NETMATRIX MONITOR INTRODUCTION............................................................................................................239
INSTALLING THE NETMATRIX MONITOR APPLICATION ......................................................................................240
CONFIGURING THE NETMATRIX MONITOR APPLICATION ..................................................................................241
First Time Configuration..........................................................................................................................241
Changing the Configuration of a Running NetMatrix Monitor..................................................................245
DAY-TO-DAY USE OF THE NETMATRIX MONITOR APPLICATION........................................................................246
Opening the NetMatrix Monitor Window..................................................................................................246
1×1 and 2×2 View....................................................................................................................................246
Camera Information.................................................................................................................................247
Image Aspect Ratios ...............................................................................................................................247
Toggling between Regular and Full Screen View ...................................................................................248
Changing the Configuration of a Running NetMatrix Monitor..................................................................248
Accepting Received Commands .............................................................................................................248
Alerts upon Executed Commands...........................................................................................................249
Shortcut Menus........................................................................................................................................249
NetMatrix Monitor Window Shortcut Menu..............................................................................................249
Notification Area Shortcut Menu..............................................................................................................250
Shutting Down the NetMatrix Monitor Application...................................................................................250
LOGGING ......................................................................................................................................................252
ABOUT LOGGING...........................................................................................................................................252
Log File Types, Locations and Names....................................................................................................252
Administrator Application Log Files.........................................................................................................252
Event Log Files........................................................................................................................................252
Image Server Service Log Files ..............................................................................................................252
Image Server Service Audit Log Files.....................................................................................................253
Web Server Log Files..............................................................................................................................253
Image Import Service Log Files...............................................................................................................253
Export Log Files.......................................................................................................................................253
Log File Structures ..................................................................................................................................254
Integrity Checks and Possible Error Messages.......................................................................................254
VIDEO DEVICE DRIVERS.............................................................................................................................256
UPDATING VIDEO DEVICE DRIVERS................................................................................................................256
Removing Old Version of Video Device Drivers......................................................................................256
Installing New Version of Video Device Drivers......................................................................................256
REMOVAL .....................................................................................................................................................258
REMOVING NETGUARD-EVS .........................................................................................................................258
REMOVING NETGUARD..................................................................................................................................258
REMOVING THE NETMATRIX MONITOR APPLICATION.......................................................................................258
REMOVING THE NETPDA/NETCELL SOFTWARE..............................................................................................259
NetPDA/NetCell Server Removal Procedure..........................................................................................259
NetPDA/NetCell Client Removal Procedure............................................................................................259
Removing the NetPDA/NetCell Client Directly from the PDA .................................................................259
Removing the NetPDA/NetCell Client from a PC with ActiveSync..........................................................260

OnSSI NetDVMS Rev 6.5
Welcome
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page 1
Welcome
Product Overview
NetDVMS is a powerful and intelligent surveillance solution:
•Compatible with a wide range of different IP video products from the leading manufacturers, so
you choose the hardware you want—in combinations too
•Dependable; with robust and stable performance proven in operation on thousands of cameras
worldwide
•Flexible; with remote access features that let you use the surveillance system from any place and
at any time
•Scalable; with open architecture based on IP technology with ongoing development and regular
updates, which gives you long-term returns on your surveillance investment
•Future-safe; the IP network approach is the foundation for tomorrow; available today
NetDVMS consists of a number of components, each targeted at specific tasks and user types:
•The Administrator:The main application used by surveillance system administrators for
configuring the NetDVMS surveillance system server, upon installation or whenever configuration
adjustments are required, e.g. when adding new cameras or users to the system.
•The Recording Server: A vital part of the surveillance system; video streams are only
transferred to NetDVMS while the recording server is running. The recording server is
automatically installed as a service (the Recording Server service), which will run in the
background on the NetDVMS surveillance system server. You are able to manage the service
through the Recording Server Manager.
•The Image Server:Handles access to the surveillance system for remote users logging in with
the NetGuard, or NetGuard-EVS, or NetPDA/NetCell Client. The Image Server itself does not
require separate hardware; it runs as a service on the surveillance system server. Surveillance
system administrators handle Image Server configuration, including remote users' access rights,
through the Image Server Administrator application.
•NetGuard and NetGuard-EVS:Choice of two types of remote access clients, each providing
users with intuitive remote access to the surveillance system. The NetGuard and NetGuard-EVS
let users view live images, play back recorded images, activate outputs, print and export
evidence, etc. The NetGuard can be downloaded from the surveillance system server and installed
locally on remote users' PCs, or the users can access it straight from the surveillance system
server through an Internet Explorer browser. The extra feature-rich NetGuard-EVS should always
be downloaded and installed on remote users' PCs.
•The NetPDA/NetCell Client and NetPDA/NetCell Server:Enable remote access to the
NetDVMS surveillance system via a PDA or Smartphone with a wireless connection.

OnSSI NetDVMS Rev 6.5
Welcome
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page 2
•NetMatrix: Integrated product, enabling control of live camera views on remote computers for
distributed viewing. Once configured, NetMatrix-triggered live video can be viewed in cnames or
on computers with the NetMatrix Monitor client application installed.
Updates
OnSSI regularly releases service updates for its products, offering improved functionality and support for
new devices.
If you are an OnSSI system administrator, it is recommended that you check the OnSSI website
www.onssi.com for updates at regular intervals in order to make sure you are using the most recent
version of OnSSI.
Software Upgrade Plan (SUP)
As the cornerstone of its support to customers, OnSSI offers a Software Upgrade Plan (SUP). The purpose
of the SUP is to provide you with lower cost alternative to standard Software upgrades.
SUP coverage can easily be purchased together with most new OnSSI products, but cannot be purchased
as an add-on to a previously purchased product.
During the period covered by the SUP, customers are entitled to receive all generally-released new
versions of their OnSSI software, including both interim and major releases, changes, service packs and
any patches for the product.
Having a valid SUP may easily lead to measurable savings for your organization: The standard cost of a
product upgrade (for example from version X.1 to X.2) is normally 35% of the full product’s
recommended retail price for a single upgrade; depending on the product, the whole SUP cost per year is
much lower then the above single software upgrade, and you will be entitle to receive as many upgraded
released in the covered period.
1, 2 and 3-year SUPs are available for NetDVMS.
© 2002-2008 On-Net Surveillance Systems, Inc. All rights reserved.
NetDVMS, NetEVS, NetDVR, NetGuard, NetGuard-EVS, NetSwitcher, NetMatrix, NetCentral, NetTransact, NetPDA
and NetCell are trademarks of On-Net Surveillance Systems, Inc.
All other trademarks are property of their respective owners.
On-Net Surveillance Systems, Inc. reserves the right to change product specifications without prior notice.

OnSSI NetDVMS Rev 6.5
System Requirements
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page 3
System Requirements
System Requirements
The following are minimum system requirements for running NetDVMS and associated applications:
•Surveillance System Server
Operating
System Microsoft® Windows® XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista® Business (32 bit or 64
bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista
Ultimate (32 bit or 64 bit*).
CPU Intel® Pentium® 4, 2.4 GHz or higher (CoreTM 2 recommended).
RAM Minimum 1 GB (2 GB or more recommended).
Network Ethernet (1 Gbit recommended).
Graphics
Adapter AGP or PCI-Express, minimum 1024 x 768, 16 bit colors.
Hard Disk Type E-IDE, PATA, SATA, SCSI, SAS (7200 RPM or faster).
Hard Disk Space Minimum 80 Gbyte free (depends on number of cameras and recording
settings).
Software DirectX 9.0 or newer required to run Playback Viewer application.
Microsoft .NET 1.1 Framework required to run Recording Server Manager.
To run the NetPDA/NetCell Server, the following is required: Internet
Information Server (IIS) 5.1 or newer as well as Microsoft .Net
Framework 1.1.
*Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and
type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version
information is displayed near the bottom of its System tab. Should the server require a DirectX
update, the latest versions of DirectX are available from http://www.microsoft.com/downloads/
Tip: Information about how to verify/install Microsoft .Net Framework and IIS versions is
available in Installing & Configuring the NetPDA/NetCell Server.

OnSSI NetDVMS Rev 6.5
System Requirements
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page 4
•NetGuard-EVS
Operating
System Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista Business (32 bit or 64
bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista
Ultimate (32 bit or 64 bit*).
CPU Intel Pentium 4, 2.4 GHz or higher (Core 2 recommended).
RAM Minimum 512 Mbyte (1 GB recommended for larger views, 1 GB
recommended on Microsoft Windows Vista).
Network Ethernet (100 Mbit or higher recommended).
Graphics
Adapter AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit colors.
Hard Disk Space Minimum 100 Mbyte free.
Software Microsoft .NET 2.0 Framework and DirectX 9.0 or newer.
*Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and
type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version
information is displayed near the bottom of its System tab. Should the server require a DirectX
update, the latest versions of DirectX are available from http://www.microsoft.com/downloads/.
•NetGuard
Operating
System Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista Business (32 bit or 64
bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista
Ultimate (32 bit or 64 bit*).
CPU Intel Pentium 4, 2.4 GHz or higher.
RAM Minimum 256 Mbyte (512 MB recommended for larger views, 1 GB
recommended on Microsoft Windows Vista).
Network Ethernet (100 Mbit or higher recommended).
Graphics
Adapter AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit colors.
Hard Disk Space Minimum 10 Mbyte free.
Software DirectX 9.0 or newer.
*Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and
type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version

OnSSI NetDVMS Rev 6.5
System Requirements
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page 5
information is displayed near the bottom of its System tab. Should the server require a DirectX
update, the latest versions of DirectX are available from http://www.microsoft.com/downloads/.
Operating
System Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista Business (32 bit or 64
bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista
Ultimate (32 bit or 64 bit*).
CPU Intel Pentium 4, 2.4 GHz or higher.
RAM Minimum 256 Mbyte (512 MB recommended for larger views, 1 GB
recommended on Microsoft Windows Vista).
Network Ethernet (100 Mbit or higher recommended).
Graphics
Adapter AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit colors.
Hard Disk Space Minimum 10 Mbyte free.
Software DirectX 9.0 or newer.
*Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and
type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version
information is displayed near the bottom of its System tab. Should the server require a DirectX
update, the latest versions of DirectX are available from http://www.microsoft.com/downloads/.
•NetPDA/NetCell Server
The NetPDA/NetCell Server is typically installed on the surveillance system server; see the
system requirements for the surveillance system server.
Note, however, that to run the NetPDA/NetCell Server the following is also required on the
surveillance system server:
•Internet Information Services (IIS) 5.0 or later
•Microsoft .Net Framework 1.1.
Note that later versions of. Net Framework may also be present on the server. If .Net Framework
1.1 as well as one or more later versions are present on the server, Windows' default settings
may cause a later .Net Framework version to be used instead of .Net Framework 1.1. To
verify/change which .Net Framework version is used, do the following:
1. Click Start and select Control Panel.
2. Click Administrative Tools.
3. Click Internet Information Services.

OnSSI NetDVMS Rev 6.5
System Requirements
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page 6
4. In the Internet Information Services window's left pane, locate and right-click the Default
Web Site item:
Example only; content on
your server may be different
5. In the resulting menu, select Properties. This will open the Default Web Site Properties
dialog.
6. Select the dialog's ASP.NET tab.
The .Net Framework in use will be indicated in the ASP.NET version field.
7. If required, change the ASP.NET version to 1.1.4322:
Example only.
8. Click OK.
9. Close the Internet Information Services and Administrative Tools windows if still open.

OnSSI NetDVMS Rev 6.5
System Requirements
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page 7
•NetPDA/NetCell Client
Operating
System Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.
CPU Intel StrongARM or 100% compatible.
RAM Minimum 32 MB.
Network Ethernet (256 Kbit or higher recommended)
Graphics
Adapter Minimum 320 x 200, 16 bit colors.
Software Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.
•NetMatrix Monitor
Operating
System Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista
Business (32 bit or 64 bit*), Windows Vista Enterprise (32 bit
or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU Intel Pentium 4, 2.4 GHz or higher.
RAM Minimum 512 Mbyte (1 GB recommended on Microsoft
Windows Vista).
Network Ethernet (100 Mbit or higher recommended).
Graphics
Adapter AAGP or PCI-Express, minimum 1024 x 768, 16 bit colors.
Hard Disk
Space Minimum 50 Mbyte free.
Software DirectX 9.0 or newer
* Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select
Run..., and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will
open; version information is displayed near the bottom of its System tab. Should the
server require a DirectX update, the latest versions of DirectX are available from
http://www.microsoft.com/downloads/.

OnSSI NetDVMS Rev 6.5
System Requirements
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page 8
Important Port Numbers
NetDVMS uses particular ports when communicating with other computers, cameras, etc.
What is a port? A port is a logical endpoint for data traffic. Networks use different ports for different
types of data traffic. Therefore it is sometimes, but not always, necessary to specify which port to use for
particular data communication. Most ports are used automatically based on the types of data included in
the communication. On TCP/IP networks, port numbers range from 0 to 65536, but only ports 0 to 1024
are reserved for particular purposes. For example, port 80 is used for HTTP traffic which is used when
viewing web pages.
When using NetDVMS, make sure that the following ports are open for data traffic on your network:
•Port 20 and 21 (inbound and outbound): Used for FTP traffic. FTP (File Transfer Protocol) is a
standard for exchanging files across networks. FTP uses the TCP/IP standards for data transfer,
and is often used for uploading or downloading files to and from servers.
•Port 25 (inbound and outbound): Used for SMTP traffic. SMTP (Simple Mail Transfer Protocol) is a
standard for sending e-mail messages between servers. This port should be open since,
depending on configuration, some cameras may send images to the surveillance system server
via e-mail.
•Port 80 (inbound and outbound): Used for HTTP traffic between the surveillance server and
cameras, NetGuards and/or NetGuard-EVSs, and the default communication port for the
surveillance system's Image Server. HTTP (HyperText Transfer Protocol) is a standard for
exchanging files across networks; widely used for formatting and transmission of data on the
world wide web.
•Port 1024 and above (outbound only): Used for HTTP traffic between cameras and the
surveillance server.
•Any other port numbers you may have selected to use, for example if you have changed the
Image Server's port from its default port number (80) to another port number.
Tip: Consult the administrator of your organization's firewall if in doubt about how to open ports for
traffic.
Windows Vista Information
If you wish to install, configure and run NetDVMS on a Windows Vista computer, it is very important that
you have administrator rights. If you only have standard user rights, you will not be able to configure the
software or stop and start the Recording Server service. However, you are still able to view live and
recorded video via the NetGuard-EVS.
These restrictions are a part of the User Account Control, a security component in Windows Vista. Note,
however, that it is possible to disable the User Account Control. For more information visit
www.microsoft.com, and search for Vista User Account Control or similar.

OnSSI NetDVMS Rev 6.5
Installation
On-Net Surveillance Systems, Inc. | 222 Route 59, Suite 303, Suffern, NY 10901 | T: 845-369-6400 | F: 845-369-8711 | www.onssi.com | [email protected] | page 9
Installation
Installing the Software
Note: Read the End User License Agreement on the Product License Sheet (enclosed with the software
CD) before installing NetDVMS.
Note: Do not install NetDVMS on a mounted drive (i.e. a drive attached to an empty folder on an NTFS
(NT File System) volume, with a label or name instead of a drive letter). If using mounted drives, critical
system features may not work as intended; you will, for example, not receive any warnings if the system
runs out of disk space.
To install NetDVMS, do the following:
Prerequisites: Shut down any existing OnSSI software running. If upgrading, it is highly recommended
that you remove any previous versions before upgrading.
1. Insert the NetDVMS software CD, wait for a short while, select required language, then click the
Install NetDVMS link.
Alternatively, if you are installing a version downloaded from the internet, run the file
NetDVMS.exe from the location you have saved it to.
Tip: Depending on your security settings, you may receive one or more security warnings (Do
you want to run or save this file?, Do you want to run this software?). When this is the case,
click the Run button.
2. When the installation wizard starts, click Next to continue the installation.
3. Read and accept the End User License Agreement.
4. Select required language version, and click Next.
5. Select the Licensed Version option, and click Next.
6. Type your Software License Code, as listed on your Product License Sheet.
You have the option of installing the software for anyone using the computer, or for yourself only.