Optus FetchTv GEN 1 User manual

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OPTUS16930 / 1401305 (01/14)

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Optus TV with Fetch puts a whole world of home entertainment at your fingertips.
Take control of your TV with the latest and greatest features.
• Total control: Pause, rewind and record live TV.
• In-house movies: Rent and view the latest releases.
• Extra entertainment: Add on premium and international TV channel packs.
• Never miss a thing: Record up to two TV shows and watch a third.
This is a simple guide to everything you’ll ever need to know about Optus TV.
It walks you through the main menu functions and every single button on your remote control.
Help, I’m stuck. Press ?on your remote at any point for on screen assistance.
Recordings and TV Guide: Check out these super helpful guides, they’ll change the way you
watch, record and access TV content for the better.
Optus TV USER GUIDE

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HARDWARE 4
Gen 1 STB
Gen 2 STB
Remote Control
SETUP 9
Tips and maintenance
HDMI
Composite
S-Video and analogue stereo audio (Gen 1 Only)
RF Pass-through to other devices
Connecting to a Home Theatre
ACTIVATION 15
Screens & descriptions (Gen 2)
MAIN SCREEN NAVIGATION (GEN 2) 19
MY STUFF 22
Recordings
My Movies
My Media Hub
MOVIES 29
Movie Rentals
Movie Box
By Genre
By Provider
TV 33
Watch Live TV
TV Guide
TV Shows
Catch-up TV
APPS 40
Featured
MANAGE 41
Subscriptions
Messages
Settings
OPTUS 51
TROUBLESHOOTING 54
TECH SPECS 55
SPOTH
GDI
Optus TV USER GUIDE > CONTENTS

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GTON
YRET X
FRONT PANEL
OPTUS TV SET-TOP BOX (STB) GEN 1
Optus TV USER GUIDE > HARDWARE
POWER
SWITCH
POWER
INPUT
TUNER
INPUT
TUNER
OUTPUT
HDMI
OUTPUT
AUDIO LEFT
OUTPUT
AUDIO
RIGHT
OUTPUT
AUDIO
(COAXIAL)
JACK OUTPUT
SPDIF
JACK OUTPUT
(OPTICAL)
USB
SOCKET
ETHERNET
CABLE
CONNECTION
COMPONENT
VIDEO PR
OUTPUT
COMPONENT
VIDEO Y
OUTPUT
COMPONENT
VIDEO PB
S-VIDEO
OUTPUT
COMPOSITE
VIDEO
OUTPUT
POWER/STANDBY
MODE INDICATOR
STANDBY/
POWER BUTTON
COVER CONCEALING USB AND
CREDIT CARD/SMART CARD READER
(NOT CURRENTLY ENABLED FOR USE)
IR
SENSOR
NETWORK
INDICATOR
REMOTE/RECORD
BACK PANEL

5
OPTUS TV SET-TOP BOX (STB) GEN 2
Optus TV USER GUIDE > HARDWARE
POWER
INPUT
USB
SOCKET
TUNER
INPUT
TUNER
OUTPUT
HDMI
OUTPUT
AUDIO
LEFT
OUTPUT
AUDIO
RIGHT
OUTPUT
SPDIF
JACK OUTPUT
(OPTICAL)
ETHERNET
CABLE
CONNECTION
COMPOSITE
VIDEO
OUTPUT
IR SENSOR
RECORD/
REMOTE
INTERNET STANDBY/
POWER
BUTTON
FRONT PANEL
BACK PANEL

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SP
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SP
Press and hold for 3 seconds until the set-top box LED illuminates.
Your TV will now show a table of brands.
Press and hold the matching number on the remote control
for your brand of TV.
As soon as the TV turns off, stop pressing the remote.
The LED will blink twice. Your TV is now set up!
SET UP FOR UNIVERSAL REMOTE
You can use this remote control to operate your TV as well as your Optus TV set-top box.
Optus TV USER GUIDE > HARDWARE
Consider your remote an access all areas to Optus TV with Fetch. You can do absolutely
anything with this handy device from the couch – guard it with your life.
DEDICATED TV
POWER KEY
SIMPLE SET
FOR TV SET UP
MESSAGE
MOVIE
EXIT
(EXIT FROM SCREEN)
VOLUME UP/DOWN
ENTER/SELECT
STOP
LANGUAGE
(CHOOSE AUDIO LANGUAGE)
MENU
FUNCTION KEY
(SET REMINDERS)
FUNCTION KEY
(ADD/REMOVE CHANNELS
TO MY CHANNELS)
ELECTRONIC PROGRAM GUIDE
STANDBY
DEDICATED TV/AV KEY
MUTE
PERSONAL VIDEO RECORDER
ACCESS ONSCREEN HELP
BACK
(TAKES YOU UP A LEVEL)
INFORMATION BAR
CHANNELS UP/DOWN
DIRECTIONAL ARROW KEYS
RECORD
RWD, PAUSE/PLAY, FF
TEXT SUBTITLE ON/OFF
CLEAR
FUNCTION KEY
(SHORTCUTS)
FUNCTION KEY
(SWITCH BETWEEN MY CHANNEL
AND ALL CHANNELS MODE)
NUMBER KEYPAD

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INFOEXIT
BACK
MOST HANDY BUTTONS WHEN TO PRESS THEM
to navigate anywhere on Optus TV
to select an item
?for on screen help
to show on-screen shortcuts
BACK to go back a screen
You can also navigate Optus TV from
your mobile phone or tablet if you’ve
downloaded the Optus TV with Fetch
remote app (see page 49).
H P
To set your remote to control the volume on your TV, press and VOL+
at the same time on your Optus TV remote until the light blinks twice on your remote.
2 BOXES WITH 1 REMOTE
Here’s how to set up your remote to control both your Optus TV set-top box and your TV.
1. Press and hold for 3 seconds until the set-top box light comes on.
A table of brand names should pop up on your TV screen.
2. Press and hold the matching number of your TV brand.
3. As soon as the TV turns off, stop pressing the remote. The light will blink twice.
Your TV and remote are now connected.
Optus TV USER GUIDE > HARDWARE

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S-POHP
DO
• Do sit it horizontally on a clean, dry, steady surface and give it a bit of space
(5cm should do the trick).
• Do keep it away from direct sunlight, carpet, heating and cooking sources.
• Do set it up close to the TV and/or home theatre it’s being connected to, and of
course the remote needs to be close by too.
• Do connect your antenna cable directly from the set-top box to the antenna socket
on the wall. If you have another device (eg. TV, DVD player, VCR) which needs an
antenna connection, connect it to the Antenna Out port on the set-top box.
• Do use a clean, dry cloth (ONLY) to clean the set-top box and remote control.
• Do change the batteries in the remote control when needed.
DON’T
• Don’t stack it on anything hot like audio/visual appliances – they can mess with it.
• Don’t place it in closed cabinets, on vibrating surfaces or on loudspeakers.
• Don’t use solvents or cleaning agents of any kind.
• Don’t open the set-top box in any way. (It’s kinda like sticking your fork in a toaster
and you may lose out on a replacement unit).
Tune in: After connecting your set-top box, don’t forget to hit the Source/Input/AV
button on your TV remote to get your TV totally tuned in.
A W
ATMSE
(SERIOUS STUFF)
• The Optus TV set-top box is designed for a 100V-240V 50Hz AC power source only.
• Connect all cables prior to switching on the power to the set-top box.
Likewise, switch off the power to the set-top box before unplugging any cables.
• Use only the original power cord (and power adapter) supplied and ensure it is
fully inserted into the back of the set-top box before turning the power on.
Check that the cord isn’t blocked in any way.
• If the cord is damaged, turn the power off and contact Optus TV Customer Care.
• Before cleaning, always disconnect the power at the wall and back of the set-top box.
Never remove the plug by yanking the cord.
• Keep the set-top box away from babies, children and sharp objects.
• Do not place drinks or liquid of any kind near or on top of the set-top box and do not
push anything through the ventilation holes in the cover.
Optus TV USER GUIDE > SETUP > TIPS AND MAINTENANCE

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Have a quick squiz through the following options to find the best set up for your set-top box and TV.
DIGITAL HIGH DEFINITION (HDMI)
This is as good as it gets for High Definition picture and audio quality – all you’ll need is the HDMI cable.
1. Plug the HDMI cable into the HDMI port (it says HDMI) on the back of your set-top box.
2. Plug the other end into an HDMI port on your TV.
It should look something like this:
1
22
HDMI 1
GEN 2
1
2
HDMI 1
HDMISPDIF
GEN 1
YOUR TV
Optus TV USER GUIDE > SETUP

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ANALOGUE COMPOSITE VIDEO AND ANALOGUE STEREO AUDIO (GEN 1)
If your TV display doesn’t have any other video input types, this is the mode for you.
Use the Yellow/Red/White cable when connecting.
Plug in all your bits and bobs:
1. Power cord connection.
2. Your own TV antenna cable from wall socket to set-top box (ANT-IN).
Optus TV antenna (came with set-top box) from set-top box (ANT-OUT) to TV.
3. Yellow jack – video.
4. White jack – audio (left).
5. Red jack – audio (right).
6. Connect your own Internet connection to modem/router or powerline adapter.
7. Connect your ethernet cable from the modem/router/powerline adapter to the set-top box network (RJ-45) port.
It should look something like this:
EXISTING ANTENNA CABLE
YOUR TV
YOUR MODEM
1
2
7
7
6 6
2
3
34
5
4 5
Optus TV USER GUIDE > SETUP

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ANALOGUE COMPOSITE VIDEO AND ANALOGUE STEREO AUDIO (GEN 2)
If your TV display doesn’t have any other video input types, this is the mode for you.
Use the Yellow/Red/White cable when connecting.
Plug in all your bits and bobs:
1. Power cord connection.
2. TV antenna cable.
3. Yellow jack – video.
4. White jack – audio (left).
5. Red jack – audio (right).
6. Your own Internet connection to modem/router or powerline adapter.
7. Connect your Ethernet cable from the modem/router/powerline adapter to the set-top box network (RJ-45) port.
It should look something like this:
*ADSL or cable modem
EXISTING ANTENNA CABLE
YOUR TV
YOUR MODEM
1
2
7
7
6 6
2
3
34 5
4 5
Optus TV USER GUIDE > SETUP

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S-VIDEO AND ANALOGUE STEREO AUDIO (GEN 1 ONLY)
You’ll get good old Standard Definition in this mode. You’ll need to pick up an S-Video cable
(your local Electrical Retailer might have one) because it doesn’t come with your set-top box.
The Red and White analogue audio cables also need to be plugged in.
Heads up! Connecting with S-Video isn’t something Optus TV Customer Care can help with,
but you’ll do just fine.
Plug in all your bits and bobs:
1. Power cord connection.
2. Your own TV antenna cable from wall socket to set-top box (ANT-IN).
Optus TV antenna (came with set-top box) from set-top box (ANT-OUT) to TV.
3. S-Video jack – S-Video input.
4. White jack – audio (left).
5. Red jack – audio (right).
6. Your own Internet connection to modem/router or powerline adapter.
7. Ethernet cable from modem/router/powerline adapter to set-top box network (RJ-45) port.
It should look something like this:
EXISTING ANTENNA CABLE
YOUR TV
YOUR MODEM
1
2
7
7
6 6
2
3
3
4
5
4
5
Optus TV USER GUIDE > SETUP

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BNA UGR
IO T N
To ensure you receive all available channels on your set-top box, the TV antenna cable
should run from the antenna wall socket to the ANT-IN socket on your set-top box.
HOOK UP TO OTHER DEVICES (LIKE YOUR DVD/VCR PLAYER)
WITH THE ANTENNA SIGNAL
1. Connect the Optus TV antenna cable to the ANT-OUT socket on the set-top box, other end into the ANT-IN
(or RF-IN) socket on your DVD player (or other device).
2. Connect the TV to the other device by plugging another antenna cable into the ANT-OUT (or RF-OUT)
socket on the DVD player and the other end into the ANT-IN (or RF-IN) socket on the TV.
It should look something like this:
EXISTING ANTENNA CABLE
YOUR TV
1
2
DVD/VCR PLAYER
IN OUT IN OUT
Optus TV USER GUIDE > SETUP

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LH,AR TN
Great news. You can hook up your Home Theatre to your set-top box as it has both coaxial and
optical digital audio outputs (you’ll need to grab the cables from an electrical store). So stock up
on popcorn because you’ll be enjoying an in-house cinema experience with all kinds of surround
sound modes. Get in touch with your home theatre supplier for more details.
FYI: Your digital sound won’t be affected by the volume control setting on the set-top box,
but you can mute it using your remote.
Please Note: Optus TV Customer Care provides support for the set-top box connected directly
to a TV, and DOES NOT support additional audio-visual devices.
Optus TV USER GUIDE > SETUP

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S-PO .
Optus TV USER GUIDE > ACTIVATION
SP Your clever little set-top box knows to check if a newer version of firmware is available,
and if so, will download and update it for you. Just follow the prompts, let it do its thing
and don’t interrupt or turn it off until the installation is 100% finished.

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SP The Welcome screen will introduce you to the remote control and show you how
easy it is to get your set-top box up and running.
SP Enter the Activation Code we sent you for your Optus TV service using the number
keys on your remote (press to delete). Then select Activate when you’re done.
Hint: You can find your Activation Code on the Welcome Letter included with your
set-top box delivery.
If you messed up entering your code, you’ll see a message on screen to re-enter it.
You’ll see the following screen when it’s all sorted – then select Continue.
Optus TV USER GUIDE > ACTIVATION

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SP
SP
The Audio Option will automatically be set to Stereo. You can set it to Surround Sound 5.1
if you have a compatible system by selecting the right arrow on the screen. If you’re not
sure what kind of system you have, leave it on Stereo for now (you can change it any time
under Settings – see page 45).
The Parental PIN gives you control over all settings and functions on your set-top box,
including purchasing movies and subscribing to packs.
No buts! To choose your own PIN (from the default), press the on your remote
and enter your new PIN. To leave the PIN as it is (0000), select Continue on this screen.
(You can also change the Parental PIN at any time in the Settings menu – see page 47).
Optus TV USER GUIDE > ACTIVATION

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SP
SP
Hang tight. Give your set-top box a few minutes to scan your free to air reception.
Then select Continue once it’s done.
Nearly there! We’ll just check that your setup has been completed successfully. If a check
should fail, just follow the instructions in the Troubleshooting section on page 54.
When the checks have been completed successfully, select Finish. Your set-top box will
restart and you and your couch can enjoy some quality TV time.
Optus TV USER GUIDE > ACTIVATION

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T IMU
Once your set-top box has restarted, you can access the Main Menu. You can hit MENU
at any time to view or hide it. The following pages (19 to 53) will be dedicated to each
awesome Optus TV function found in the Main Menu bar.
If you can see a Starting panel in the top right hand corner of the screen (as per below), it
means your set-top box is still warming up and you might have to wait a minute to use some
of the features. We’ll let you know if the features are not ready when you select them.
The Info Bar sits above the Main Menu.
SHORTCUTS
Want to speed things up? Press on your remote at any time to reveal the shortcuts
relevant to the set-top box function you are using.
Optus TV USER GUIDE > MAIN SCREEN NAVIGATION

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SEARCH
To find programs faster, enter a keyword from the program name or synopsis.
1. Use arrow keys to select then press .
2. Use your remote’s keypad to type. Or press to use the on screen keyboard, then select Done.
3. Your search starts as soon as you type three or more letters/numbers.
SEARCH ICONS
Free to Air TV Program – select to view (if currently on air), set a series tag,
record or set a reminder (if not on air).
Subscription TV – channel is being received via the Internet.
The graph indicates the quality of the Internet stream (4 being the highest quality available).
Free to Air or Subscription program that you’re currently recording.
On Demand – select to get more info on the movie.
Movie Rental – On Demand movie available for rent. Select for movie and rental info.
Movie Rental – On Demand movie included with your base or you’ve already rented.
Select to see the info page.
‘On Disk’ Recorded Program – select to play or set series tag (if not already set).
Need details on Recording, Series Tags or On Demand movies? Head to the Contents page to find them.
Wait, I need Help! Just press ?on your remote.
The Help information that pops up will explain the screen or menu that is currently showing on your TV.
✔
Optus TV USER GUIDE > MAIN SCREEN NAVIGATION
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