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a/k/a/ ORTEC®, a subsidiary of AMETEK®, Inc.
WARRANTY
ORTEC*warrantsthattheitemswillbedelivered freefrom defectsin material or workmanship. ORTECmakes
no other warranties, express or implied, and specificall
NO WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
ORTEC’s exclusive liabilit
is limited to repairin
or replacin
at ORTEC’s option, items found b
ORTEC to
be defective in workmanship or materials within one
ear from the date of deliver
. ORTEC’s liabilit
on an
claim of an
kind, includin
ne
li
ence, loss, or dama
es arisin
out of, connected with, or from the
performance or breach thereof, or from the manufacture, sale, deliver
, resale, repair, or use of an
item or
services covered b
this a
reement or purchase order, shall in no case exceed the price allocable to the item
or service furnished or an
part thereof that
ives rise to the claim. In the event ORTEC fails to manufacture
ordeliveritemscalledfor inthisa
reementorpurchaseorder,ORTEC’sexclusiveliabilit
andbu
er’sexclusive
remed
shall be release of the bu
er from the obli
ation to pa
the purchase price. In no event shall ORTEC
be liable for special or conse
uential dama
es.
Quality Control
Before bein
approved for shipment, each ORTEC instrument must pass a strin
ent set of
ualit
control tests
desi
ned to expose an
flaws in materials or workmanship. Permanent records of these tests are maintained
for use in warrant
repair and as a source of statistical information for desi
n improvements.
Repair Service
If it becomes necessar
to return this instrument for repair, it is essential that Customer Services be contacted
in advance of its return so that a Return Authorization Number can be assi
ned to the unit. Also, ORTEC must
be informed, either in writin
, b
telephone
865
482-4411
or b
facsimile transmission
865
483-2133
, of
the nature of the fault of the instrument bein
returned and of the model, serial, and revision
“Rev” on rear
panel
numbers. Failure to do so ma
cause unnecessar
dela
s in
ettin
the unit repaired. The ORTEC
standardprocedurere
uiresthatinstrumentsreturnedforrepairpassthesame
ualit
controlteststhatareused
for new-production instruments. Instruments that are returned should be packed so that the
will withstand
normal transit handlin
and must be shipped PREPAID via Air Parcel Post or United Parcel Service to the
desi
nated ORTEC repair center. The address label and the packa
e should include the Return Authorization
Number assi
ned. Instruments bein
returned that are dama
ed in transit due to inade
uate packin
will be
repaired at the sender's expense, and it will be the sender's responsibilit
to make claim with the shipper.
Instruments not in warrant
should follow the same procedure and ORTEC will provide a
uotation.
Damage in Transit
Shipments should be examined immediatel
upon receipt for evidence of external or concealed dama
e. The
carrier makin
deliver
should be notified immediatel
of an
such dama
e, since the carrier is normall
liable
for dama
e in shipment. Packin
materials, wa
bills, and other such documentation should be preserved in
order to establish claims. After such notification to the carrier, please notif
ORTEC of the circumstances so
that assistance can be provided in makin
dama
e claims and in providin
replacement e
uipment, if
necessar
.
Cop
ri
ht © 2002, Advanced Measurement Technolo
, Inc. All ri
hts reserved.
*ORTEC®is a re
istered trademark of Advanced Measurement Technolo
, Inc. All other trademarks used herein are
the propert
of their respective owners.