Osmio Zero User manual

Osmio Zero Installation
Reverse Osmosis System
Telephone: [phone]
Email: [e-mail]
User Manual Version 3 February 2020

Contents
1 Safety Precautions
1.1 Power Safety Precautions
1.2 Setup Precautions
1.3 Usage Precautions
2 Product Description
2.1 Appearance Sketch Map
2.2 Display and Operation Interface
2.3 Product Specifications
3 Start Up
3.1 Introduction
3.2 Filling the Supply Pitcher
3.3 Power Connection
4 Use
4.1 Introduction
4.2 Flushing
4.3 Purification
4.4 Renew Water
4.5 Dispensing Water
4.6 Sleeping State
4.7 Power Off
5 Filter Maintenance
5.1 Introduction
5.2 Filter Replacement
5.2.1 Replacing the Pre Filter
5.2.2 Replacement of the carbon, reverse osmosis and post filters
5.2.3 Resetting the system after filter change
5.2.4 Sanitisation and Descaling
5.3 Failure State
5.3.1 Purification exception (Four Flashing Lights)
5.3.2 Burning alarm
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Contents
6 Common Usage Problem
7 Quality Assurance
7.1 Preparing the System for Shipping
7.2 Going on Holiday
8 After-Sale Service
9 Electrical Schematic Diagram
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1 Safety Precautions
1.1 Power Safety Precautions
• The system should be plugged into a normal UK 3 pin plug at your home
or workplace and not be used in addition to AC 220-240V, 220V.
• Should be used in a grounding socket with rated current above 10A.
• Should only be used on an electrical circuit with RCD.
• Please do not use this product if the power cord or plug is damaged or
when the plug is loose.
• If there is dust or water and other foreign matter on the power plug,
please wipe it clean before use.
1.2 Setup Precautions
• The system should not be installed near heating equipment, electric
heating products or other high-temperature places.
• The system should not be installed in a place of possible leakage of
combustible gases or near any flammable substances.
• The system should only be used indoors and positioned on a stable flat
surface avoiding direct sunlight and moisture.
Thank you for purchasing this product, please read this manual carefully
before using the system, and keep it for future reference. If you have any
questions about this machine, please call our customer service centre on
0330 113 7181.
Take Note: Boiling water is potentially dangerous.
It is the responsibility of the owner to take sensible precautions when operating
the boiling water function of the system and to instruct other family members
and other new users to operate it safely.
KEEP OUT OF REACH OF CHILDREN
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1.3 Usage Precautions
TELL EVERYONE THAT USES THIS SYSTEM THAT THEY MUST
EMPTY THE WATER OUT EVERY TIME THE SUPPLY TANK IS
REFILLED, OR THE FILTERS CAN BLOCK
• On first use or if the unit has been idle for more than 2 days, run a complete cycle
and discard the first batch of water produced. Fill your supply tank with water and
then allow the machine to run until it fills the internal tank. Dispense water to
ensure the internal tank is flushed.
• Unknown liquids or foreign objects are prohibited.
• If there is any water leakage from the machine, please disconnect the power
and contact the customer service centre. Please ensure the Supply Water Tank
and the filters have been inserted correctly and fully into the system.
• If there is any abnormal sound, smell, or smoke, etc., please disconnect the
power and contact the customer service centre.
• Do not disassemble or modify the system without professional guidance, please
contact the customer service centre if you need support.
• Do not move this product when it is in use.
• Do not use any detergent or alcohol based cleaner to clean the product, please
wipe the machine with a soft dry cloth.
• Do not grasp the water nozzle or the knob to move the machine.
• This product cannot be used by people who are physically or mentally disabled or
children unless supervised. Please keep it out of reach of children.
The filters on the system need to be changed every 6 months. We offer a 1 year
warranty. If you have water hardness over 250 ppm Calcium Carbonate Hardness
you may need to replace the carbon and membrane more frequently.
The system is designed to shut off if there is blockage in the membrane or
prefilters. As the system recirculates the rejected water from the membrane, the
TDS level of the water entering the membrane filter continually rises . Therefore,
for those with water of higher TDS, more frequent membrane changes are
required.
IMPORTANT NOTE: You must empty the Supply Tank before refilling it with
fresh water as failure to do this can block your filters
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2 Product Description
2.1 Appearance
1 Display Panel
2 Control Button (Rotate & Press)
3 Nozzle
4 Drip Tray Cover
5 Drip Tray
6 Power Plug
7 Supply Tank
8 Supply Tank Lid
FIGURE 1
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2.2 Display and Operation Interface
A. Normal Water
B. Warm Water（40℃-50℃）
C. Hot Water（80℃-88℃）
D. Boiled Water (90℃-98℃）
E. Filtering Water
F. Renew Water
G. Filter Maintenance
H. Rotate (Choose the Water Temp)
I. Press to Get Water
FIGURE 2
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2.3 Product Specifications
Electrical Properties
Rated Voltage : 220 - 240 V
Rated Frequency : 50 Hz
Rated Power: 2200W-2600W
Heating System
Rated Heating Power: 2180W-2580W
Hot Water Capacity: 30 l/h (≥90°C)
Filter Stages
1 - Quick-Change Sediment Filter 5μm: removes coarse particles, e.g.
Sand, rust, chlorine, lime
2 - Quick-Change activated carbon filter: removes chlorine and
organic impurities
3 - Quick-Change Membrane 50GPD: removes all pollutants and
flavours to almost 100%
4 - Quick-Change Insertion Filter: Hygiene post filter, antibacterial,
removes 99% of the bacteria and viruses and improves the taste.
Volume
Supply Pitcher 5 litres
Pure Water Tank 1.5 litres
Dimensions:
405mm Length (Depth)
183mm Wide
388mm Height
Weight’: 7.1 kg
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FIGURE 3
FIGURE 4
3 Start Up
3.1 Introduction
• Please place the system in a cool, ventilated, solid horizontal surface, away from
any heat source. The system comes ready installed with the filters so you can fill
the Supply Tank right away.
3.2 Filling the Supply Tank
• Open the tank lid (Figure 3).
• Lift the Supply Tank out.
• Fill the Supply Tank with fresh water
and put it back on to the base (Figure 4)
and close the lid. If you find it too heavy
to lift, consider using a jug to do a bit at a
time.
• Note: machine will not run without the
Supply Tank Lid clipped on.
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3.3 Power Connection
• Insert the power plug into the socket (see Figure 1). The system will beep and light
up which indicates the machine is ready to use.
Note: This product is only suitable for AC 220-240V, 220V power supply, and
should be used alone or over rated 10A with a earthed socket.
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4 Usage
4.1 Introduction
• At first, produce and dispense 5 litres of water which you then dispose of
by dispensing all the cold water. This will flush out any loose filter
media. It is normal to see black water when using new filters.
• If there is water leakage from the machine, please disconnect the power
and contact the customer service centre. If there is any abnormal or
unexpected sound, smell, or smoke, etc., please disconnect the power and
contact the customer service centre.
• If you live in a hard water area with over 280 ppm CaCO3 then we
recommend that you fill your supply tank with 3 litres of water not 5 litres.
4.2 Flushing
• After the setup, the machine automatically enters the flushing state and
works for 120 seconds. In the flushing state, the filtering symbol of the
display interface light will be on (see Figure 2) .
4.3 Purification
• After flushing, the machine automatically enters the filtering state. The
filtering symbol on the display interface light will be on (see Figure 2).
4.4 Replace Water
• The system will detect the source water quality in normal operation. If
the water level is lower than the set level, the user will be prompted to
replace the source water. You must empty the Supply Tank every time it
is refilled. The renew water symbol of the display interface will light up at
this time (see Figure 2).
IMPORTANT NOTE: You must empty the
Supply Tank before refilling it with fresh
water as failure to do this can block your
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