oticon ConnectClip User manual

ConnectClip
Quick guide to the remote microphone
Power indicator
Status indicator
Multi-button
Volume down
Rotating clip
Microphone
Charging socket
Volume up
• Press the multi-button for 3 seconds, until the power
indicator (right) shows steady green
• When the status indicator (left) shows steady yellow or
blue, ConnectClip is connected to the hearing aids
• Select the remote microphone mode by pressing the
multi-button for 3 seconds, until the status indicator
shows steady magenta
• To mute/pause the remote microphone streaming, press the
multi-button for 3 seconds. The status indicator (left) changes
to steady yellow or blue
• To unmute/restart streaming, press the multi-button for 3
seconds, until the status indicator shows steady magenta again
• Turn ConnectClip off by pressing the multi-button for
6 seconds, until both the power indicator and the status
indicator are off
2
Microphone
mode
1
Power
on
3
Mute
4
Power
off
TIP
Check that the status indicator is
magenta and the power indicator
is green – especially if you have
been out of range.
Attach to the person speaking
Attach the ConnectClip to the speaker’s
clothing about 8 inches below their mouth.
Make sure the microphone is pointing
towards the mouth and is not covered by
clothes or in a shirt pocket, etc. You can
also use the lanyard provided to hang the
ConnectClip over the speaker’s clothes.

Troubleshooting
Power indicator Description
•Steady green Power on
•Steady red Battery low
Status indicator Description
Blinking yellow Searching for hearing aids
•Steady yellow Connected to hearing aids
•Steady blue Connected to a mobile phone
Blinking magenta Remote microphone reconnecting
•Steady magenta Remote microphone mode
Problem Action
No power/no LED light Charge ConnectClip
Can’t select remote
microphone mode
Check ConnectClip is paired with the hearing aids
Does the status light show steady yellow or blue?
If not, see the Instructions for Use.
Has ConnectClip been turned off or disconnected?
Reconnect to the hearing aids by turning ConnectClip off and on again.
Note: ConnectClip needs to be within 6 feet of the hearing aids.
There’s no sound from
the ConnectClip
Check the battery power
Does the power indicator light show steady green?
Check ConnectClip is in remote microphone mode
Does the status indicator light show steady magenta?
Check ConnectClip is attached properly
Is it in an upright position, close to the mouth and not covered by clothes?
Check the volume and range
Is the range within 65 feet?
Try increasing the microphone volume with the volume-up button.
The sound is too quiet
or too loud
Adjust the microphone volume with the volume up and volume down buttons.
Note: The hearing aid wearer can control the volume with the Oticon ON App.
The speech signal is
hard to understand
Mute the hearing aid microphones
In exceptional cases, you can mute all other sound except for the speech signal coming
from the remote microphone.
Note: The hearing aid wearer may be cut off from other sound such as people
speaking, so we only recommend doing this in very special cases.
Mute: Press the volume down button for 3 seconds, until the power indicator flashes
green once.
Unmute: Press the volume up or volume down button to unmute the hearing aids.
ConnectClip runs out
of battery
Turn ConnectClip off whenever you are not using it
You can also charge it up during breaks.
Note: Battery life in remote microphone mode is 8.5 hours.
14202 15555-10189/11.17
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