
14400 Southcross Drive W. • Suite 100 •
Toll Free: 1-866-303-4028
Limited One Year Warranty
The Outdoor GreatRoom Company
Outdoor Products Limited Warranty
The Outdoor GreatRoom Company extends the following warranty for Outdoor GreatRoom outdoor prod-
ucts used in the United States of America or Canada. Dealers and employees of The Outdoor GreatRoom Com-
pany have no authority to make any warranty or authorize any remedies in addition to or inconsistent with the
terms of this warranty. This warranty gives you specific legal rights. You may also have other rights that vary
from state to state.
The Outdoor GreatRoom Company warrants that this Outdoor GreatRoom Outdoor Product (the
“Product”) will be free from defects in material and workmanship for a period of one year from its date of pur-
chase. Stainless steel parts and assemblies carry a limited lifetime warranty. This war-ranty is subject to the
conditions, exclusions and limitations described below.
This warranty applies only to the original owner of the Product and is non-transferable. The Outdoor GreatRoom
Company obligation under this warranty does not extend to damages resulting from (1) assembly, operation or
maintenance of the Product not in accordance with the Installation/Assembly Instructions, Operating Instruc-
tions and the Listing Agency Identification Label furnished with the Product; (2) installation or use which does
not comply with local building codes and ordinances; (3) shipping, improper handling, improper operation,
abuse, misuse, accident or unworkmanlike repairs; (4) use of fuels other than those specified in the Operating In-
structions; (5) Installation or use of components not supplied with the Product or any other components not ex-
pressly authorized and approved in writing by The Outdoor GreatRoom Company; and/or (6) modification of
the Product not expressly authorized and approved in writing by The Outdoor GreatRoom Company. Any of the cir-
cumstances described in the previous sentence voids this warranty. This warranty is void if the Product or any
component has been removed, repaired, or replaced before The Outdoor GreatRoom Company has been afford-
ed a reasonable opportunity to inspect the Product.
This warranty is limited to the replacement or repair of defective components or workmanship and The Outdoor
GreatRoom Company may fully discharge its obligations under this warranty by repairing or replacing, at its
discretion, the defective components. The Outdoor GreatRoom Company will provide replacement parts at no
charge and will pay reasonable and necessary labor and freight costs related to replacing or repairing defective com-
ponents under this warranty. The maximum amount recoverable under this warranty is limited to the pur-chase
price of the Product and, if The Outdoor GreatRoom Company is unable to provide replacement or repair in an
expedient and cost-effective manner, The Outdoor GreatRoom Company may discharge all obligations under
this warranty by refunding the purchase price of the Product.
EXCEPT TO THE EXTENT PROVIDED BY LAW, THE OUTDOOR GREATROOM COMPANY MAKES NO
EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSED HEREIN. THE DURATION OF ANY IM-
PLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY SPECIFIED ABOVE. IN NO
EVENT SHALL THE OUTDOOR GREATROOM COMPANY BE LIABLE FOR ANY INCIDENTAL OR CONSE-
QUENTIAL DAMAGES CAUSED BY DEFECTS IN THE PRODUCT. Some states do not allow limitations on
how long an implied warranty lasts, or do not allow exclusion or limitation of incidental or consequential dam-
ages, so these limitations may not apply to you.
Send written notice of the claimed condition to: The Outdoor GreatRoom Company, 14400 Southcross
Drive West, Suite 100, Burnsville, MN 55306.
Affirm that you are the original owner of the Product.
Provide The Outdoor GreatRoom Company reasonable opportunity to investigate the claim, including rea-
sonable opportunity to inspect the Product prior to any repair or replacement work and before the Product
or any component of the Product has been removed.