Oxford Instruments ANDOR iStarsCMOS User manual

iStarsCMOS Quick Start Guide
Unpacking your Camera and Accessories
2
Installing Software (Solis or SDK)
You must have administrator access on your PC to perform this installation.
The same instructions cover the installation procedure for Andor’s Solis, SDK or iQ software, which is used in
conjunction with third party software. If you are planning to run your camera through a third party interface you will
require the Andor Drivers, called SDK3.
Switch on the PC, insert CD and run the Solis (or SDK) setup .exe le on
the CD or download location.
• Conrm the version of software.
• Follow the on screen prompts.
• Select the installation directory when prompted.
• If prompted for camera type select iStar sCMOS
• On the nal window click on “Install”. During the installation a number of
other windows will appear as various drivers are installed.
• To complete the installation, click the Finish button.
3
For more information go to: andor.com
Please turn over
Power Supply
x1
Software or Driver
CD and User
Manual on CD*
Anti-Static Strap
x1
1
iStar sCMOS
Camera
2
Refer to the user manual for further information.
USB 3.0 Cable
x1 (3m)
*Note: Software must be specied at time of ordering
USB 3.0
PCIe Card x1
Hex Key Set
( 7/64, 3/32,
3.0mm & 2.5mm)
Gate Monitor
Cable x1
Water Connector
Stems x2
Country
Specic Power
Cord x1
SMA- BNC
Cable x2 (3m)
Preparing your Facility
Handle the camera and accessories with care.
iStar sCMOS weighs approx. 4.5kg [9 lb 15 oz].
Observe anti-static precautions when
installing the controller card and camera.
Ensure 100 mm clearance around camera
and power supply vents (Do not block
vents when operating on benchtop).
Operation of the camera close to intense
pulsed sources (e.g. plasma and X-ray
sources) may compromise performance.
Keep dry, <70% humidity non-condensing.
Use correct power supply and cables.
1
• Operating Temperature 0°C to 40°C ambient
• Storage Temperature -20°C to 55°C

1. Unplug all cables from the rear of the computer.
2. Open the PC enclosure to gain access to the expansion slots.
3. Locate a suitable PCIe slot: use an x4 or greater PCIe slot only.
If you are unsure which slot is correct, please consult the PC user manual.
4. Remove the ller bracket corresponding to the slot you intend to use.
5. Remove the controller card carefully from its protective ESD packaging and
insert the card connector fully into the expansion slot.
6. Ensure the card’s mounting bracket is ush with any other mounting or ller
brackets to either side of it, then secure the controller card in place.
7. Replace the computer cover and secure with mounting screws if applicable.
8. Reconnect any accessories you were using previously.
Installing the Camera USB 3.0 PCIe Card
4
Ensure your PC is powered off. Ensure anti-static precautions
using anti-static strap provided. Keep all screws safe.
Installing the USB 3.0 PCIe Card Driver
5
Restart your PC
• Insert the 12V DC power cable into the power connector
at the rear of the camera, ensure the orientation is correct.
NEVER forcibly insert the connector.
• Connect the supplied USB 3.0 cable between the USB 3.0
connector on the camera and the corresponding slot on the
PCIe card.
• If required, connect the External Trigger and/or Output
connectors.
• Switch the camera ON using the ON/OFF switch. You
should hear an audible conrmation (a long beep).
• Turn ON the PC.
• Start your software.
• Check the acquisition settings and adjust as required.
• Start acquiring data.
Troubleshooting
Camera buzzer does not sound on start-up
• The camera buzzer should be audible momentarily (a long beep) when the camera is switched to ON.
• If this does not occur, ensure that power is connected to the camera and the ON/OFF switch is set to ON.
Camera is not recognized by PC
• Ensure camera is switched to ON (The camera must be powered up before the software is initiated).
• Check that the camera cable(s) are securely and correctly connected between the camera and the PCIe card
in the PC (shown in step 6).
• Check that the PCIe card and drivers have been installed properly.
(Control Panel – System – Hardware – Device Manager – Universal Serial Bus Devices).
Connecting your Camera and Switching it on
Ensure that the Camera ON/OFF switch is in the OFF
position AND your PC is switched OFF.
6
MAN-11488
ISQSG 0619 R1
For additional troubleshooting information please refer to the user manual
For further technical information about the iStar sCMOS go to: andor.com
You can nd the latest user manuals on MyAndor (http://my.andor.com/login.aspx)
Unused ller brackets
Gently press the
card into the slot
PCIe
Slot
USB 3.0
Connection
Secure the card to the PC
NOTES:
• Use only the USB 3.0 cable supplied by Andor.
• Do not connect any other device to the USB 3.0 (PCIe) card as this may interfere with normal camera operation or
performance.
• Camera operation with USB 3.0 PCIe cards not supplied by Andor cannot be guaranteed.
• Windows 10 will install its own driver that works with the Startech card- versions prior to this must have drivers
installed manually (see Section 5).
?
Installing the USB 3.0 PCIe Card Driver (not required for Windows 10)
• USB 3.0 PCIe card drivers must be installed manually for PCs running versions prior to Windows 10. Refer to the
instructions on the driver CD supplied with the USB 3.0 Card.
• Check Startech’s website for the latest drivers & rmware:
1. Go to http://www.startech.com/Downloads
2. Enter product code PEXUSB3S25 and hit Search
3. If a later driver version is available, then download and install.
4. If a later Firmware version is available, then download and install.
Disable Power Management for the Renesas USB 3.0 Host Controller
1. Navigate to ‘Renesas USB 3.0 Host Controller’ properties
menu in Device Manager (Control Panel>Device Manager>
Universal Serial Bus Controllers).
2. Select the Advanced tab.
3. Check the Disable USB 3.0 power management functions
checkbox.
In a multi-camera system, power management must be disabled
for all USB 3.0 cards, or every port, if using a quad USB 3.0 Card.
USB 3.0