PACH & COMPANY Quantum QR5 Series Owner's manual

QR5/QR5IP SERIES MANUAL
file:///C|/PACH-CO.COM-2022-B/online_manual/qr5_manual.htm[4/25/2022 2:58:06 PM]
QUANTUM QR5/QR5IP SERIES
PROGRAMMING MANUAL V04122022
TABLE OF CONTENTS
Table of Contents Limitation of Liability
Products Limited Warranty
Limited Warranty Limits and Exclusions
CHAPTER 1 GETTING STARTED
CHAPTER 2 INSTALLATION AND WIRING DIAGRAM
General Wiring Diagram
CHAPTER 3 KEYPAD CORRELATION TABLE
CHAPTER 4 PROGRAMMING
Log-in to Programming Mode
Function Code 00: Change Master Code
Function Code 01: Add New Tenant Directory
Function Code 02: Edit Existing Directory
Function Code 03: Delete Tenant Directory
Function Code 04: Clear All Tenant Directories
Function Code 05: Enable or disable Call
Function Code 06: Add New Access Code
Function Code 07: Delete Access Code
Function Code 08: Clear All Access Codes
Function Code 09: Access Code Digit
Function Code 23: Lock-out Count
Function Code 24: Alarm
Function Code 25: Keypad Beep
Function Code26: Door Beep
Function Code 27: Talk Time
Function Code 28: Unlock Relay 1 Time
Function Code 29: Unlock Relay 2 Time
Function Code 30: Enable Automatic Call Forwarding
Function Code 31: Call Forwarding Time
Function Code 32: Call Forwarding Directory
Function Code 33: Temporary Code
Function Code 34: Special Code
Function Code 35: Temporary Card
Function Code 36: Special Card
Function Code 38: System Acknowledge
Function Code 39: Disable and Enable Remote Access
Function Code 40: DTMF Relay 1
Function Code 41: DTMF Relay 2
Function Code 42: Relay 2 Mode
Function Code 43: Do Not Disturb Zone
Function Code 44: Disable Time Zone Relay
Function Code 45: Relay 1 and 2 Unlock Timer
Function Code 46: Firmware Version
Function Code 48: PBX Enable
Function Code 49: Edit Existing Access Code,
Temporary Code and Special Code

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Function Code 10: Add Card
Function Code 11: Delete Card
Function Code 12: Clear All Cards
Function Code 13: Set Time
Function Code 14: Set Date
Function Code 15: Initializing Event Recording
Function Code 16: Auto Unlock Schedule (AUS)
Function Code 17: Time Zone (TMZ)
Function Code 18: Holiday Zone (HLD)
Function Code 19: Directory Digit
Function Code 20: AUXIN1
Function Code 21: AUXIN2
Function Code 22: Do Not Disturb
Function 50: Erase Memory to Factory Default
Function Code 51: Welcome Screen
CHAPTER 5 OPERATIONS
Call from the System
Opening Door Remotely
Opening Door Using Access Code, Temporary Code
and Special Code
Opening Door Using Card, Temporary Card, and
Special Card
Extending Talk Time
Call the System from Remote Location
CHAPTER 6 QWCM
LIMITATIONS OF LIABILITY
This manual is subject to change without notice.
Pach and Company is not liable for any errors that might occur from use of this document, nor is any commitment to
update the information herein implied.
Pach and Company does not assume any liability for any damages, which may arise in installation or use of the Quantum
QR5 or QR5IP Series Pach and Company does not assume liability for any incompatibility between the Quantum QR5 or
QR5IP Series and users devices.
Pach & Company reserves the right to make changes without prior notice to any products in order to improve reliability,
function or design.
PRODUCTS LIMITED WARRANTY
If your product does not work properly because of a defect in materials or workmanship, Pach and Company (referred to
as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original
purchase (Limited Warranty Period), at its option either (a) repair your product with new or refurbished parts or (b)
advance replacement with new or refurbished product. The decision to repair or advance replacement will be made by the
warrantor. Advance replacement will be ship UPS ground under the warranty period with no charge. The defective product
must be return to Pach and Company within 15 days after receiving the advanced replacement otherwise you will be
billed the full amount.
Parts: Two (2) year, does not cover parts needed to re-install the product by the installer
Labor: Two (2) year, does not cover installation labor
Cards, Fobs and Transmitters warranted for 90 days
LIMITED WARRANTY LIMITS AND EXCLUSIONS

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This limited warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which result from
accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, setup
adjustment, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification,
introduction to sand, humidity or liquids or product has been installed by non-license installer or damage that is
attributable to acts of God.
ADVANCE REPLACEMENT can only be issued by Pach and Company Technical Department free of charge and
transport by standard transportation (UPS Ground, Standard US mail, whichever is applicable). Our Technical Department
has the right to decline advance replacement. It is your responsibility to return the defective part at your cost.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY
COVERAGE . THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR RISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having a unit removed or
re-install if applicable, travel to and from the servicer.
ALL EXPRESS AND IMPLIED WARRATIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an
implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If
a problem with this product develops during or after the Limited Warranty period, you may contact your dealer/installer. If
the problem is not handled to your satisfaction, then call Pach and Company at 1-888-678-7224.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY LIMITED WARRANTY, ARE YOUR
RESPOSIBILITY.
CHAPTER 1
Getting Started
Introduction
Pach & Company thanks and congratulates you on the purchase of your Quantum QR5 or QR5IP Series Telephone Entry
Access Control Systems.
The manual is designed to guide you through the proper programming and use of the Quantum QR5 or QR5IP Series It is
important for you to read and follow the manual completely.
The product comes with two years Limited Warranty, see above for more detail
Description
The Quantum QR5 or QR5IP Series is residential intercom with 10 tenants capacity. It can be used for small appartment
less than 10 tenants.
Analog dial tone is supplied by AATA2

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Capacity 10 tenants, 100 cards and 100 access codes.
Specification
Input power: 12VAC 40VA (12VAC supplied) or 12VDC 3.0A
Minimal Current consumption: 750-100mA
DIMENSION: 9-13/16"(H) x 11-13/16"(W) x 3-1/2"(D)
1x16 Liquid Crystal Display (LCD)
Built-in 26 Bit Wiegand Card Reader
RS-485 for Satellite system (up to eight satellite)
Two on-board relays
Two Auxiliary inputs
Two Door Sensors
Operating environment 10ºF-140ºF
Relative Humidity 0%-95% non-condensing
Double 3/4" knocks-out on the back and bottom panel
Features
Web Based programming on QR5IP Series
Event recording
Automatic Enrollment
10 tenants, 100 cards, 100 access codes
20 programmable time zones, 10 programmable auto-unlock schedules and 20 holiday schedules
10 programmable temporary cards and access codes for limited use
10 programmable unlock hold cards and access codes
Accessories and Replacement parts
Visit our web site www.pach-co.com
For missing part(s) call at [phone], Monday-Friday 7:30 AM -4:00 PM Pacific Standard Time.
CHAPTER 2
Installation and Wiring Diagram
Follow the wiring diagram carefully. Improper installation will void the warranty. Please call technical support in case you
have any difficulties during the installation. Click the selection below for different applications

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1. AC1 and AC2, Input Power 12VAC 40VA (supplied) or 12VDC 3.0A (not supplied). Measurement voltage under
load must be 12.50-14.00 VAC (AC Transformer) or 13.50-14.00 VDC (DC power supply)
2. BAT and GND, Battery backup 12VDC 4.5Ahr.
3. DOOR 2, Dry contact relay for door strike or gate operator (must use separate power supply for the door strike)
4. DOOR 1, Dry contatctrelay for door strike or gate operator (must use separate power supply for the door strike)
5. NTEL1 and NTEL2, Connect to analog home phone (Intercom Mode, Distinctive Ringing)
6. CO1 and CO2, Analog Dial Tone telephone input.
7. AUX1, AUX2 and GND, Connect input device such exit switch, postal lock, etc.
8. DOORS1, DOORS2, GND, Door Sensor, connect to door swicth to monitor door opening and closing.
9. RS-485, Slave units connection, up to 8 slave units.
10. 26-BIT Wiegand Input
11. 12VDC and GND, Factory use only to power the QWCM
12. QWCM, Power and Communication connector, Do Not remove the connector with the power On.
13. QWCM ETHERNET PORT, Connect to the Router or Switch
14. RS232, Communication port, Do Not remove the connector with the power On
15. MASTER CODE RETRIEVAL BUTTON, Press and release then press 00# to retrieve the current Master Code.
16. VOLUME ADJUSMENT, Counter clockwise to increase volume, Clockwise to decrease volume.
Assuming all wiring has been done properly according to chapter 2 then turn the system On using the power switch as
shown above on diagram. The LCD will display as below
LCD Display OK --- Flash OK --- RTC OK --- DTMF OK --- INIT START --- INIT COMPLTE --- SCROLLING

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CHAPTER 3
Keypad Correlation Table
The QR5 buttons are lighted. Below are the correlation table for each key.
= 1 _ . , ? : ; ! @ + - */ = #< > %
Figure 3.1
M N O m n o 6
A B C a b c 2 P Q R S p q r s 7
D E F d e f 3 T U V t u v 8
G H I g h i 4 W X Y Z w x y z 9
J K L j k l 5 SPACE
Cancel call, Erase incorrect letter or number, exit
programming (*)CALL, ENTER, EXCEPT
PROGRAM
CHAPTER 4
Programming
Log-in to Programming Mode
1. Press 0 and # simultaneously, then release, the welcome screen will stop scrolling.
2. Enter 4-digit master code (default=0000) then press # (if you do not know the master code, see chapter 2 step 8)
Function Code 00 - Change Master Code
1. Log-in to programming
2. Enter 00 then #

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3. Enter new master code then press #
Function code 01 - Add New Tenant Directory
A tenant directory consists of directory code (2, 3 or 4 digits depending on the setup, see fucntion code 19), tenant's name
and phone number.
1. Log-in to programming
2. Enter 01 then #
3. Enter directory number (2, 3 or 4 digits depending on the setup, see function code 19) then #
see Chapter 3 for keypad layout
4. Enter name up to 16 characters (name can be a person name, apartment number, etc., directory is sorted in
alphabetical order) then press #
5. Enter the tenant phone number up to 16-digit (land line, VOIP or cellular number, i.e: 9494982951) then press #.
Return to step 3 to enter another tenant directory
Function Code 02 - Edit Existing Tenant Directory
1. Log-in to programming
2. Enter 02 then #, the display will show
3. Enter tenant directory number to be edited then #

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Enter new name up to 16 characters then press #or press # keep the existing name
see Chapter 3 for keypad layout
4. Enter the a new tenant phone number up to 16-digit then press # or press # to keep the existing phone number.
Return to step 3 to edit another tenant directory
Function Code 03 - Delete Tenant Directory
1. Log-in to programming
2. Enter 03 then #
3. Enter the tenant directory to be deleted then press #
if directory exists
if directory does not exist
Function Code 04 - Clear All Tenant Directories
1. Log-in to programming
2. Enter 04 then #
3. Do the following:
- Press 1 (to clear all directories) then press #
- Press
* to cancel

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Function Code 05 - Call Forwarding
Enable or disable call. Default setting= 1 (enable). If 1 (disable) is selected, the system can't make calls
1. Log-in to programming
2. Enter 05 then #
3. Enter 0= disable (default) pr 1= enable then press #
Function Code 06 - Add New Access Code
An access code is a keyless entry code to open the door. An access code can be programmed in 4, 5 ,6,7, or 8 digits, see
function code 09 to change the access code digit.
1. Log-in to programming
2. Enter 06 then #
3. Enter the access code (4-8 digit, see function code 09 ), then press #
see Chapter 3 for keypad layout
4. Enter name up to 16 characters, then press #
5. Enter door 1 or 2, or 3 for both, then press #

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6. Enter time zone 1-3 then press #
7. Enter 00 (24 hours) - 20 see function code 17 then press #
8. Enter satellite system ID 0-7 (enter 0 if no satellite system connected to the main system) then press #
9. Enter
0= no more additional time zone then press # and return to step 3 to program another access code
1= add additional time zone then press # and return to step 6
*= exit programming
Function Code 07 - Delete Access Code
1. Log-in to programming
2. Enter 07 then #
3. Enter code to be deleted then press #
if access code exists
if access code does not exist
Repeat this step to delete another code
Function Code 08 - Clear All Access Codes
1. Log-in to programming
2. Enter 07 then #

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3. Enter
1 to clear all access code then press #
or
*to cancel
Function Code 09 - Access Code Digit
1. Log-in to programming
2. Enter 09 then #|
3. Enter 4, 5, 6, 7 or 8 (default setting is 4 digit) then press #
Function Code 10 - Add Card
1. Log-in to programming
2. Enter 10 then #
3. Present the card or keyfob against the black window, the card or keyfob number will show on the display (or enter
the last 8 digits of the number of the keyfob or card, then press #)
see Chapter 3 for keypad layout
4. Enter name up to 16 characters then press #

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5.
Enter door 1 or 2, or 3 for both then press #
6. Enter time zone 1-3 then press #
7. Enter 00 (24 hours) - 20 see function code 17 then press #
8. Enter satellite system ID 0-7 (enter 0 if no satellite connected to the main system) then press #
9. Enter
0= no more additional time zone then press # and return to step 3 to add program another card
1= add additional time zone then press # and return to step 6
*= exit programming
Function Code 11 - Delete Cards
1. Log-in to programming
2. Enter 11 then #
3. Present the card or keyfob against the black window, the number will show on the display (or enter the last 8-digits
of the card or keyfob) then press #
if card exists
if card does not exist
Repeat this step to delete another code
Function Code 12 - Clear All Cards

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1. Log-in to programming
2. Enter 12 then #
3. Enter
1 to clear all keyfobs or cards press #
or * to cancel
Function Code 13 - Set Time
1. Log-in to programming
2. Enter 13 then #
3. Enter
HH= in military time
MM= minute
the press #
Function Code 14 - Set Date
1. Log-in to programming
2. Enter 14 then #
3. Enter YYYY/MM/DD
YYYY= year
MM= Month
DD= Date
then press #
4. Enter

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0= Sunday, 1= Monday, 2= Tuesday, 3= Wednesday, 4= Thursday, 5= Friday, 6= Saturday
then press #
5. Enter 0= NO Daylight Saving Zone (Hawaii, Indiana and Arizona) 1=Daylight Saving Zone
then press #
Function Code 15 - Initializing Event recording
The events are stored in the RAM buffer. The Event RAM buffer can hold 800-2000 events. The Events are stored as first in
first out (FIFO). This function code will clear the event buffer.
1. Log-in to programming
2. Enter 15 then #
Enter 1 then # to clear event buffer
or * to cancel deletion
Function Code 16 - Auto Unlock Schedule (AUS)
Unlocking and locking the door as program automatically. If the open time is 06:00 and close time 18:00, door 1,2 or
both will unlock at 06:00 am and close at 06:00 pm. 10 AUS can be programmed.
1. Log-in to programming
2. Enter 16 then #
3. Enter AUS (0-9) then press #
4. Enter
0= Delete the existing AUS the press #

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or
1= Add AUS then press #
5. Enter open time in military then press #
6. Enter close time in military then press #
7. Enter
0= Sunday, 1= Monday, 2= Tuesday, 3= Wednesday, 4= Thursday, 5= Friday, 6= Saturday
then press #
8. Enter
1= Relay 1 (door 1)
2= Relay 2 (door 2)
3= Both relay 1 and 2
then press #
9. Return to step 3 to enter another AUS
Function Code 17 - Time Zone (TMZ)
A maximum of 20 Time Zones can be programmed and up to three time zones can be assigned to each access code or card
to allow access during a certain time of the day.
1. Log-in to programming
2. Enter 17 then #
3. Enter 01-20 (00=24 hours access automatically) then press #
4. Enter
0= Delete the existing time zone then press #

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or
1= add new time zone then press #
5. Enter start time in military then press #
6. Enter end time in military then press #
7. Enter
0= Sunday, 1= Monday, 2= Tuesday, 3= Wednesday, 4= Thursday, 5= Friday, 6= Saturday
then press #
Return to step 3 to program more time zone
Function Code 18 - Holiday Zone (HLD)
HLD is to ever ride Time Zone (TMZ) and Auto Unlock Schedule (AUS) during the holidays. Up to 20 Holidays can be
programmed
1. Log-in to programming
2. Enter 18 then #
3. Enter 01-20 then press #
4. Enter
0= Delete the existing holiday zone then press #
or
1= add new holiday zone then press #

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5. Enter month and date (i.e. 0704 for U.S.A Independence Day) then press #
Return to step 3 to add more holiday zones.
Function Code 19 - Directory Digit
Directory digit is a unique number that must be assigned for each tenant. By default, the directory is set to 2 digit but can
be changed to 3 or 4 digits. The directory can also be used for direct call.
1. Log-in to programming
2. Enter 19 then #
3. Enter 2, 3 or 4 digit then press #
Function Code 20 - AUXIN1
AUXIN1 is used for input device such as postal lock, infrared sensor, exit button, etc..AUXIN1 is associated with relay 1
1. Log-in to programming
2. Enter 20 then #
3. Enter
0= disable (default setting)
1= Enable control by relay 1 open door interval, see function code 28
2= relay 1 control by AUXIN1
then press #
Function Code 21 - AUXIN2
AUXIN2 is used for input device such as postal lock, infrared sensor, exit button, etc.. AUXIN2 is associated with relay 2
1. Log-in to programming

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2. Enter 21 then #
3. Enter
0= disable (default setting)
1= Enable control by relay 2 open door interval, see function code 29
2= relay 2 control by AUXIN2
then press #
Function Code 22 - Do Not Disturb
If Do Not Disturb is enabled, then the calling feature is disabled.
1. Log-in to programming
2. Enter 21 then #
3. Entert 0= disable, 1= enable then press #
Function Code 23 Lock-out Count
The system will be disabled in about 60 seconds after pressing invalid access code or swiping invalid card as specified on
the Lock-out Count.
1. Log-in to programming
2. Enter 23 then #
3. Enter 1-9 (default=3) then press #
Function Code 24 Alarm
The system has a warning alarm if invalid code or card has been enter according to the setting on function code 23.

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1. Log-in to programming
2. Enter 24 then #
3. Enter
0= disable, 1=disable system for 60 seconds and local beep (default setting), 2= disable system for 60 seconds with
no beep
3= call directory (0-9) then press #
Function Code 25 Keypad Beep
Turn the keypad press beep On or Off
1. Log-in to programming
2. Enter 25 then #
3. Enter 0= off, 1= On (default) then press #
Function Code 26 Door Beep
Turn the door beep On or Off
1. Log-in to programming
2. Enter 26 then #
3. Enter 0= off, 1= On (default) then press #
Function Code 27 Talk Time
The amount of time the visitor can talk to the tenant. The timer starts as soon as the system is offhook.
1. Log-in to programming
2. Enter 27 then #

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3. Enter 10-240 seconds then press #
Function Code 28 Unlock Relay 1 Time
The amount of time for relay 1 to trigger.
1. Log-in to programming
2. Enter 28 then #
3. Enter 01-99 (second) then press #
Function Code 29 Unlock Relay 2 Time
The amount of time for relay 2 to trigger.
1. Log-in to programming
2. Enter 29 then #
3. Enter 01-99 (second) then press #
Function Code 30 Enable Automatic Call Forwarding
1. Log-in to programming
2. Enter 30 then #
3. Enter 0= disable (default) pr 1= enable then press #