PACIFIC CYCLE Kulana Tandem User manual

TANDEM BICYCLE OWNER'S MANUAL
THIS MANUAL CONTAINS IMPORTANT SAFETY, PERFORMANCE AND MAINTENANCE
INFORMATION. READ THE MANUAL BEFORE TAKING YOUR FIRST RIDE ON YOUR NEW
BICYCLE, AND KEEP THE MANUAL HANDY FOR FUTURE REFERENCE.

Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Safety Signal Words.................2
2. Safety ...................................2
User Responsibility .................2
Protective Gear and Clothing ..........3
Riding Safety . . . . . . . . . . . . . . . . . . . . . .3
Wet Weather . . . . . . . . . . . . . . . . . . . . . .4
Night Riding .......................5
3. Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
4. Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
5. Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Getting Organized . . . . . . . . . . . . . . . . . .8
Attach the Front Handlebars . . . . . . . . . .9
Attach the Rear Handlebar
to the Front Saddle.................11
Attach the Saddles.................12
Attach the Front Fender .............13
Attach the Front Wheel . . . . . . . . . . . . .14
Attach the Pedals..................15
6. Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Adjust the Handlebar ...............16
Adjust the Saddles .................19
7. Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . .21
Pre-Ride Checklist .................21
8. Maintenance and Troubleshooting . . . . . . . . . . .23
Parts Maintenance .................25
9. Warranty ..................................32
10. Purchase Record . . . . . . . . . . . . . . . . . . . . . . . .34

1
This manual contains important information
regarding safety, assembly, use, and maintenance
of the bicycle but is not intended to be a complete or
comprehensive manual covering all aspects concerning
bicycle ownership. We recommend consulting a bicycle
specialist if you have any doubts or concerns regarding
your experience or ability to properly assemble and
maintain the bicycle.
Our customer service department is dedicated to your
satisfaction with Pacic Cycle and it’s products. If you
have questions or need advice regarding assembly,
parts, performance, or returns, please contact the
experts at Pacic Cycle.
Enjoy the ride.
Toll free: 1-800-626-2811.
Customer Service hours: 8 AM- 5 PM (Central
Standard Time,CST) Monday thru Friday.
You may also reach us at:
Web: www.pacic-cycle.com
Email: customer service@pacic-cycle.com
Mail: Pacic Cycle, Inc.
PO Box 344
4730 E Radio Tower Ln
Olney, IL 62450
Do not return this item to the store. Please call
Pacic Cycle customer service if you need
assistance.
Introduction
1

2
Safety
2
Safety Signal Words
The following safety signal words indicate a safety
message. The symbol alerts you to potential hazards.
Failure to follow the warning may result in damage to
property, injury, or death.
!WARNING!
Indicates a hazard or unsafe practice that will result in
severe injury or death.
Failure to read, understand and follow the safety
information in this manual may result in serious injury
or death.
!CAUTION!
Indicates a hazard or unsafe practice that could result
in minor injury.
NOTICE
Indicates a hazard unrelated to personal injury, such as
property damage.
User Responsibility
All persons assembling, using, and maintaining the
bicycle must read and understand the safety warnings
and operating instructions in this manual before using
the bicycle.
It is the responsibility of the user, or in the case of a
child rider, an adult, to ensure the bicycle is in proper
operating condition before each use. See the Safety
Checklist in the Use section of this manual.
A responsible adult must supervise the use of the
bicycle by a child. You must ensure:
• The child is wearing the proper protective attire
and approved bicycle helmet.
• The child is seated securely and the bicycle is
properly tted to the child.
• The child understands applicable laws and
common sense rules of safe responsible bicycling.

3
Protective Gear and Clothing
Always wear proper attire when riding the bicycle, you
should wear:
• Colors that are easily seen and, if possible,
reective clothing.
• Clothing appropriate for the weather conditions.
• Use of protective gear such as pads for the knees
and elbows is highly recommended for children.
• A properly tted, ASTM or SNELL approved,
bicycle helmet shall be worn at all times by riders
of the bicycle. For information regarding how to
properly t a helmet visit: http://www.nhtsa.gov/
people/injury/pedbimot/bike/easystepsweb
Note: Some states have helmet laws regarding
children. Always follow local or state regulations
regarding helmet use.
Do not wear:
• Loose clothing parts, strings, jewelry that may
become entangled with moving parts on the
bicycle or interfere with handling of the bicycle.
• Pants with loose pant legs. If necessary, always
tuck pant legs into a sock or use a leg band to
avoid the clothing becoming caught in the
drive chain.
• Shoes with untied shoe laces.
Use of Reector and Lights
• Federal regulations require every bicycle over
16” to be equipped with front and rear wheel
reectors as well as pedal reectors.
• States may require specic safety devices.
Always follow state or local regulations regarding
required safety devices.
• Always check the reectors are in place before
using the bicycle.
• To help enhance your visibility to automobile
drivers use front and rear lights.
Riding Safety
• Familiarize yourself with all the bicycle’s features
before riding. Practice gear shifts, braking, and
the use of toe clips and straps, if installed.

4
• Always ride defensively in a predictable, straight line.
Never ride against trafc.
• Concentrate on the path ahead. Avoid pot holes,
gravel, wet road markings, oil, curbs, speed bumps,
drain grates and other obstacles.
• Cross train tracks at a 90 degree angle or walk your
bicycle across.
• Expect the unexpected (e.g. opening car doors or
cars backing out of concealed driveways).
• Take extra care at intersections and when preparing
to pass other vehicles.
• Maintain a comfortable stopping distance from all
other riders, vehicles and objects. Safe braking
distances and forces are subject to the prevailing
weather conditions. Do not lock up the brakes.
When braking, always apply the rear brake rst, then
the front. The front brake is more powerful and if it is
not correctly applied, you may lose control and fall.
• Always use the correct hand signals to indicate
turning or stopping.
• Obey the trafc laws (e.g. stopping at a red light or
stop sign, giving way to pedestrians).
• Wear proper riding attire, reective if possible, and
avoid open toe shoes.
• Avoid wearing loose pants. If you are wearing
loose pants, tuck the pant leg into a sock or use
leg clips/elastic bands to prevent them from being
caught in the drive chain.
• Do not use items that may restrict your hearing
and vision.
• Don’t carry packages or passengers that
will interfere with your visibility or control of
the bicycle.
Wet Weather
• Be aware of road conditions. Pot holes and
slippery surfaces such as line markings and train
tracks all become more hazardous when wet.
• Decrease your riding speed, avoid sudden braking
and sharp turns.
• Braking will require additional distance. Initiate
braking slowly and earlier than usual.
• Wear reective clothing and use safety lights for
increased visibility.

5
Night Riding
• Riding at night is not recommended. Check with
local law or regulations regarding the use of lights
for night riding.
• Ensure bicycle is equipped with a full set of
correctly positioned and clean reectors.
• Use a white light on the front and a red light
on the rear. If possible, use lights with ashing
capability. Flashing lights enhance visibility.
• If using battery powered lights, make sure
batteries are well charged.
• Wear reective and light colored clothing.
• Slow down and use familiar roads with
street lighting.
• Ride at night only if necessary.

6
Before assembly check and see that all the parts are included. If parts are missing or damaged call customer
service toll free at 1-800-626-2811.
Parts
3
front fender
rear
saddle
seat post
rear fender
seat post
front wheel
rear
handlebar
pedals (4) rear wheel
front
saddle
front handlebar
kick stand
main frame
front chain back chain
reector

7
Hardware
4
Front Fender Hardware
Front Handlebar Hardware
2 locknuts
stem wedge cap
2 washers
Front Wheel Hardware
long bolt washer nut

!WARNING!
8
Assembly
5
Improperly assembly of the bicycle may result in
unexpected product performance and serious injury
or death. Assemble the bicycle according to the
instructions in this manual or have a professional
bicycle mechanic assemble the bicycle.
Getting Organized
The following tools and items are needed for assembly:
• 5 mm, 6 mm, and 10 mm Allen wrenches
• Adjustable wrench or 10 mm, 15 mm, and 17 mm
open and box end wrenches
• Grease (Automotive or anti-slip copper grease)
• Phillips-head screwdriver

9
Attach the Front Handlebars
Parts: Front Handlebar, main frame
Hardware: Stem wedge bolt, stem clamp bolt and
Stem wedge bolt cap come attached to the handlebar.
Tools: 5 mm and 6 mm allen wrench, grease
1. Remove the stem wedge bolt cap.
2. Apply a light layer of grease to the stem and
frame head tube.
3. Insert the stem of the handlebar into the frame
head tube until the Minimum Insertion mark is
not visible. If necessary, unscrew the stem wedge
bolt until there is play in the stem wedge.
NOTICE
The stem may break or damage may occur if the stem
is not inserted the minimum amount. Insert the stem
until the Minimum Insertion mark is not visible.
3
Minimum
insertion mark
1
3
stem wedge
bolt cap
The fork MUST
curve away
from the main
frame.
Tip!

10
stem wedge bolt
4. Rotate the handle bar so it is square with the fork.
5. Using a 6 mm allen wrench, tighten the stem wedge
bolt to lock the stem in place.
6. Replace the cap onto the stem wedge bolt.
7. Adjust the handle bars to the position you desire.
8. Using a 5 mm allen wrench, tighten the two
handlebar stem clamp bolts until the handlebar is
locked into the proper position.
9. Test the handle bar by trying to move it up and down
to ensure it is securely tightened.
stem clamp bolt
8
45
6stem wedge bolt cap
7
9

11
Attach the Rear Handlebar to the Front Saddle
Parts: Rear Handlebar, front saddle, main frame
Hardware: Stem clamp bolts and pinch bolts come
attached to the rear handlebar.
Tools: 5 mm allen wrench
1. Insert the seat post through the
center of the clamp on the rear handlebar.
Tip!
the front saddle does not have a reector
attached to the seat post.
2. Position the handlebar on the front seat post at
the height you desire. Apply a light layer of grease to
the seat post and frame head tube.
3. Using a 5 mm allen wrench tighten the two pinch
bolts on the handlebar clamp.
4. Using a 5 mm allen wrench tighten the two seat post
clamp bolts.
Important: Do not completely tighten the bolts
until the saddle is installed and adjusted to the
proper height.
rear handlebar clamp
seat post
1
pinch bolt
3
rear handlebar
4
stem clamp bolt
2
stem clamp bolt
saddle

12
Attach the Saddles
!WARNING!
Insufcient bolt tightness on the seat post may
result in the seat slipping, loss of control and serious
injury or death. Be sure the seat is locked and capable
of supporting the weight of the rider before using the
bicycle.
Parts: Rear Handlebar/front saddle assembly, rear
saddle, main frame
Hardware: pinch bolts come attached to the seat
tube bracket
Tools: 5 mm allen wrench
1. Insert the seat post with the handlebars
into the front seat post, and insert the
saddle with the reector into the rear
seat tube.
2. The seat post Minimum Insertion
mark should not be visible.
3. Using a 5 mm allen wrench tighten the
two pinch bolts on the seat tube bracket.
seat post
pinch bolt
minimum insertion
mark
seat tube bracket
1
2
3
reector
seat tube

13
Attach the Front Fender
Parts: Front fender, front fork
Hardware: long screw, washer, nut
Tools: 10 mm open-ended wrench, phillips-head screwdriver
1. Remove the fork protector (not shown).
2. Align the holes on the fender tab with the
holes at the base of the fork.
3. Insert the washer through the long screw, and
then insert the long screw through the fender
tabs and holes on the fork.
4. Using the 10 mm open-ended wrench, fasten
the nut to the end of the long screw.
Before proceeding to the next steps, carefully turn the
bicycle upside down so the bicycle is resting on the
handlebars and saddles.
Tip!
2
34

!WARNING!
14
Attach the Front Wheel
Failure to properly tighten the nuts holding the wheels
onto the bicycle may result in poor riding performance,
the tire falling off and serious injury or death. Always be
sure the wheels are securely attached to the
fork before using the bicycle.
Parts: Front wheel, main frame
Hardware: 2 locknuts, 2 washers.
Tools: 15 mm wrench
1. Insert the axle of the wheel into the
fork openings.
2. Insert a washer over the end of
both axles.
3. Fasten the locknuts on the ends of
each axle. Using a 15 mm wrench,
tighten the locknuts securely.
Important! Be sure the
wheel is properly seated
in the fork drop outs, and
the locknuts are securely
tightened.
1
2
3
2
3

15
Attach the Pedals
NOTICE: Attaching a pedal to the incorrect side can
strip the pedal threads and cause irreparable damage.
Visually match the Rand Lstickers on the pedal and
crank arm before attaching the pedals.
Parts: Left and right pedals (2 each), crank arms
Tools: 15 mm wrench, or Adjustable Pliers
1. Match the pedal marked Rwith the right-hand crank
arm, and match the pedal marked Lwith the left-
hand crank arm.
2. Place the threaded pedal into the threaded hole on
the crank arm.
3. By hand, slowly turn the spindle the correct direction.
Clockwise for right side pedal, counterclockwise for
left side pedal.
Important! Stop if you feel resistance! This may be
an indication the spindle is entering the hole at an
angle. Remove the spindle and redo step four.
4. If the spindle is entering the hole cleanly then use a
15 mm wrench or pliers to tighten completely.
5. Repeat steps 1- 4 for the remaining pedals.
The left pedal turns
counter-clockwise and the
right pedal turns clockwise.
Note: The tandem bicycle is now completely
assembled. Carefully turn the bicycle right-side-up and
begin the nal adjustments.
6. Be sure the pedals are tight.
2
L
I
M
P
O
R
T
A
N
T
1
Tip!
3

!WARNING!
16
Adjustments
6
Adjust the Handlebar
Failure to rmly tighten the handlebar stem wedge bolt,
handlebar pinch bolts, may cause a sudden
shift of the handlebar and result in loss of
control, falling, serious injury or death.
Be sure the stem wedge bolt,
and stem clamp bolts tightened
before using the bicycle.
Adjust the handlebar height and angle so the rider
is comfortable and has complete control. Maximum
comfort is usually obtained when the handlebar height
is equal to the height of the seat. You may wish to try
different heights to nd the most comfortable position.
Seat and
handlebars are
approximately
the same height
These are your nal adjustments to the bicycle, tighten
all bolts completely at this time.