Pacific energy Series A User manual

310816-325055.750
Visit www. pacificenergy.net for the most up-to-date version of this manual
TESTED and LISTED to
ULC S628 / UL 1482
Meets the U.S. Environmental Protection
Agency’s May 2015 Particulate Emission
Standards
IMPORTANT:
THESE INSTRUCTIONS ARE TO REMAIN
WITH THE HOMEOWNER
SAFETY NOTICE
If this stove is not properly installed,
a house fire may result. For your
safety, follow the installation
instructions. Contact local building
or fire officials about restrictions
SERIAL #
INSTALLATION
AND OPERATING
INSTRUCTIONS
Model:
NEO 1.6 INSERT
Series: A

Table of Contents
Rating Label .............................................................................. 4
Safety ......................................................................................... 5
Dimensions ................................................................................ 5
Dimensions ....................................................................... 5
Clearances ................................................................................. 6
Masonry or Factory Built Fireplace ................................... 6
Minimum Clearances to Combustibles ............................. 6
Fireplace hearth requirements ............................................7
Ember protection ................................................................7
Chimney Smoke and Creosote Formation ............................... 8
Chimney Fires ................................................................... 8
In Case of a Chimney Fire ................................................. 8
Avoiding a Chimney Fire ................................................... 8
Operation ................................................................................... 9
Wood Selection ................................................................. 9
DO NOT BURN: ................................................................. 9
How to Test Your Wood .................................................... 9
Lighting the Fire ............................................................... 10
Curing of the Paint Finish ................................................ 10
Normal Operation ............................................................ 10
Restarting After Extended or Overnight Burns ................11
Over Firing.........................................................................11
Heat Output Calculation ..................................................11
Proper Draft .................................................................... 12
Ash Removal ................................................................... 12
Disposal of Ashes ........................................................... 12
Maintenance ............................................................................ 13
Blower Maintenance ....................................................... 14
Bafe Removal ................................................................ 14
Blower Replacement ....................................................... 15
Power Cord Position ...................................................... 16
Maintenance Checks ................................................................17
Weekly ..............................................................................17
Monthly .............................................................................17
When Cleaning the Chimney System ..............................17
Blower ...............................................................................17
Installation ................................................................................ 18
Fireplace Specications................................................... 18
Into a Masonry Fireplace ................................................. 18
Full Flue Liner .................................................................. 19
Direct Flue Connection .................................................... 19
Full Flue Liner - (Required in Canada) ............................. 19
Direct Flue Connection - (USA only) .............................. 20
Direct ue connection .......................................................21
Into a Factory Built Fireplace ............................................21
Combustion Air ................................................................ 22
Surround Assembly and Installation ............................... 22
Blower ..................................................................................... 23
Blower Operation ............................................................ 23
Electrical Supply ............................................................. 23
Troubleshooting ....................................................................... 24
Neo 1.6 Firebricks ................................................................... 25
Firebrick Installation Instructions ............................................. 26
Replacement Parts .................................................................. 28
Warranty Information .............................................................. 29
3 Year Comprehensive .................................................... 29
Conditions........................................................................ 29
For wood products........................................................... 29
Porcelain .......................................................................... 29
Glass ............................................................................... 29
Plating ............................................................................ 29
Exclusions ....................................................................... 29
NEO 1.6 INSERT-A_310816-32
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PLEASE SAVE THESE INSTRUCTIONS
NOTE: WE STRONGLY RECOMMEND THAT SMOKE DETECTORS BE INSTALLED.
If smoke detectors have been previously installed, you may notice that they are operating more frequently. This may be
due to curing of stove paint or fumes caused by accidentally leaving the re door open. Do not disconnect the detectors.
If necessary, relocate them to reduce their sensitivity.
SAFETY NOTICE: If this stove is not properly installed, a house fire may result. For your safety, follow the
installation instructions. Contact local building or fire officials about restrictions and installation inspection
requirements in you area.
Please read this entire manual before you install and use your new room heater. Failure to follow instructions may result
in property damage, bodily injury, or even death.
WARNING
Surfaces of this fireplace insert can be extremely hot
when in operation and will cause severe burns when
touched. Do not touch any part of the unit except
the door handle and the primary air control located
underneath the ashlip. Keep children away. Never allow
children to touch the unit. Unit may still be hot even
without visible flame or embers.
NEO 1.6 INSERT-A_310816-32 35055.750

Rating Label
ETL# 4001507
LISTED SOLID WOOD FUEL FIREPLACE INSERT / APPAREIL DU TYPE
INSERTION DE COMBUSTIBLE SOLIDE DE CHEMINÉE
CERTIFIED FOR USE IN CANADA AND U.S.A./CERTIFIE AU CANADA ET AUX
ETATS-UNIS
TESTED TO / ÉPROUVÉ SELON: 403
ULCS628-93 / IN THE USA: CONFORMS TO UL1482 (2011)
MODEL / MODÈLE: NEO 1.6 INSERT SERIES / SÉRIE: A INSTALL AND
USE ONLY IN ACCORDANCE WITH PACIFIC ENERGY’S INSTALLATION AND OPERATING INSTRUCTIONS.
CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT CODES, RESTRICTIONS AND INSTALLATION INSPECTION IN
YOUR AREA. INSTALL AND USE ONLY IN MASONRY OR FACTORY BUILT FIREPLACE. DO NOT CONNECT THIS UNIT TO
A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.
COMPONENTS REQUIRED FOR INSTALLATION : FULL FLUE LINER CONFORMING TO CAN/ULC-S635 OR CAN/ULC-S640.
IN U.S.A. FLUE LINER CONFORMING TO UL-1777 OR DIRECT FLUE CONNECTION ASSEMBLY.
ELECTRICAL RATING 115V, 60HZ, 1 AMP. ROUTE POWER CORD AWAY FROM UNIT. DANGER: RISK OF ELECTRICAL
SHOCK. DISCONNECT POWER BEFORE SERVICING UNIT.
FOR USE WITH SOLID WOOD FUEL ONLY. DO NOT USE GRATE OR ELEVATE FIRE-BUILD WOOD FIRE DIRECTLY ON
HEARTH. REPLACE GLASS ONLY WITH CERAMIC GLASS. INSPECT AND CLEAN CHIMNEY FREQUENTLY-UNDER
CERTAIN CONDITIONS OF USE, CREOSOTE BUILDUP MAY OCCUR RAPIDLY.OPERATE ONLY WITH FEED DOOR CLOSED.
OPEN TO FEED FIRE ONLY. STOVE DESIGNED TO BURN CORDWOOD ONLY. BURNING OTHER MATERIALS MAY CAUSE
DAMAGE TO STOVE OR HOME.
MINIMUM CLEARANCE TO COMBUSTIBLES (MEASURED FROM INSERT DOOR OPENING)
DÉGAGEMENT MINIMUM AUX COMBUSTIBLES
A) ADJACENT SIDEWALL/ 381 MM / 15 IN
PAROI LATÉRALE ADJACENTE
B) SIDE FACING/ 286 MM / 11.25 IN
REVÊTEMENT LATÉRAL (MEASURED FROM
INSERT SURROUND BROW) C) TOP FACING/
406 MM / 16 IN
REVÊTEMENT SUPÉRIEUR
D) MANTEL 406 MM / 16IN
(MEASURED FROM INSERT FIREBOX FRONT) E)
FIRING SIDE, CANADA 457 MM / 18 IN
FIRING SIDE, U.S.A. 406 MM / 16 IN
EPREUVE DU FEU
F) OTHER SIDES 200 MM / 8 IN
AUTRES CÔTÉS.
ADJACENT SIDE
D
A
F
C
E
B
F
CLEARANCE TO COMBUSTIBLE
CONSTRUCTION
INSTALLEZ ET UTILISEZ SELON LES INTRUCTIONS D’INSTALLATION ET D’OPÉRATION DU PACIFIC ENERGY. BÂTIMENT
OU POMPIERS LOCAUX DE CONTACT AU SUJET DES CODES, RESTRICTIONS ET D’INSPECTION D’INSTALLATION
DANS VOTRE SECTEUR. INSTALLEZ ET EMPLOYEZ SEULEMENT EN MAÇONNERIE OU CHEMINÉE CONSTRUITE PAR
USINE. NE RELIEZ PAS CETTE UNITÉ À UNE CONDUITE DE CHEMINÉE DE CHEMINÉE SERVANT UN AUTRE APPAREIL.
MATERIEL REQUIS POUR L INSTALLATION:PLEIN REVÊTEMENT DE CONDUITE DE CHEMINÉE CONFORMÉMENT À
CAN/ULC-S635 OR CAN/ULC-S640. ÉLECTRIQUE 115V, 60HZ, 1 AMP. ITINÉRAIRE POWERCORD À PARTIR D’UNITÉ.
DANGER : RISQUE DE CHOC ÉLECTRIQUE. DÉBRANCHEZ LE POUVOIR(LA PUISSANCE) AVANT L’ENTRETIEN DE
L’UNITÉ. POUR UTILISATION AVEC COMBUSTIBLE AU BOIS SEULEMENT. N’UTILISEZ PAS LA GRILLE OU N’ÉLEVEZ
PAS LE FEU EN BOIS DE FIRE-BUILD DIRECTEMENT SUR LE FOYER. REMPLACES LA VITRE AVEC UNIQUEMENT DE
LA VITRE CÉRAMIQUE. INSPECTEZ ET NETTOYEZ LA CHEMINÉE FRÉQUEMMENT-DANS CERTAINES CONDITIONS
D’UTILISATION, L’HABILLAGE DE CRÉOSOTE PEUT SE PRODUIRE RAPIDEMENT. OPÉREZ SEULEMENT AVEC LA PORTE
D’ALIMENTATION FERMÉE. OUVREZ-VOUS POUR ALIMENTER LE FEU SEULEMENT. LE FOURNEAU CONÇU POUR
BRÛLER CORDWOOD SEULEMENT. LA COMBUSTION D’AUTRES MATÉRIELS(MATIÈRES) PEUT ENDOMMAGER LE
FOURNEAU OU À LA MAISON.
CAUTION MANUFACTURED BY:
PACIFIC ENERGY FIREPLACE PRODUCTS LTD.
2975 ALLENBY RD., DUNCAN, BC V9L 6V8
HOT WHILE IN OPERATION. DO NOT TOUCH. KEEP CHILDREN,
CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN BURNS.
SEE NAMEPLATE AND INSTRUCTIONS.
U.S. ENVIRONMENTAL PROTECTION AGENCY
CERTIFIED TO COMPLY WITH JULY 1990
J F
2013
M
DATE OF MANUFACTURE
A
2014
M J
2015
J A
2016
S O
2017
N D
2018
090114 5050.750 NE16INS-1
MADE IN CANADA
PARTICULATE EMISSION STANDARDS
NEO 1.6 INSERT-A_310816-32
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READ ALL INSTRUCTIONS BEFORE INSTALLING AND USING THIS APPLIANCE. FAILURE TO FOLLOW
INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE, BODILY INJURY, OR EVEN DEATH.
We strongly recommend that smoke detectors be installed. If smoke detectors have been previously installed,
you may notice that they are operating more frequently. This may be due to curing of stove paint or fumes
caused by accidentally leaving the re door open. Do not disconnect the detectors. If necessary, relocate
them to reduce their sensitivity.
SAFETY NOTICE: If this stove is not properly installed, a house re may result. For your safety, follow the
installation directions. Consult local building or re ofcials about restrictions and installation inspection
requirements in your area.
The services of competent installer, certied by the Wood Energy Technical program (WETT) - in Canada,
Hearth Education Foundation (HEARTH) - in U.S.A. (or equivalent) are strongly recommended.
Safety
Dimensions
29 1/2”
749mm
24 1/4”
616mm
20 11/16”
526mm
24”
610mm
27 9/16”
700mm
10 1/8”
257mm
26”
660mm
36”
914mm
2 7/8”
73mm
6 1/4”
159mm
19 3/4”
502mm
16 1/16”
408mm
19 1/2”
495mm
20 11/16”
526mm
3 7/16”
87mm
Figure 1: Dimensions.
Dimensions
NEO 1.6 INSERT-A_310816-32 55055.750

Minimum Clearances to Combustibles
Adjacent Sidewall...............................13 1/2 in. (343 mm)
Mantel(measured from top of brow)......... 16 in. (406 mm)
Top Facing ................................................ 16 in. (406 mm)
Side Facing ..........................................9 3/4 in. (248 mm)
Ceiling ............................................................ 70 in.(1.8m)
Masonry or Factory Built Fireplace
The minimum required clearances to surrounding combustible materials when installed into a masonry
or factory built replace are listed below and shown (Figure 2).
Clearances
SIDE FACING AND ADJACENT
WALL MEASURED FROM
EDGE OF DOOR
Adjacent
Wall
MANTEL DISTANCE
MEASURED FROM TOP OF
SURROUND BROW
13 1/2”
343mm
8”
203mm
9 3/4”
248mm
18”
457mm
Hearth
Side Facing
16”
406mm
MINIMUM 70” FROM BASE OF
UNIT TO CEILING
Mantel or Top Facing
Figure 2: Clearances.
NEO 1.6 INSERT-A_310816-32
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20”
508mm
30”
762mm
24 3/4”
629mm
16 1/4”
413mm
8”
203mm
16”
406mm
Non combustible
Fireplace hearth
16 1/4”
413mm
20”
508mm
8”
203mm
Figure 3: Minimum replace opening and hearth dimensions.
* Fireplace hearth requirements: (Measured without the insert)
The hearth can be ush with an adjacent combustible oor and must extend 16” in front and 8” beyond
each side of the replace opening.
**
Ember protection:
Combustible oor in front of the replace insert must be protected from hot embers by non-combustible
material extending 16” (USA) and 18” (CANADA) to the ring side and 8” to other sides of the unit.
Consult CAN/CSA-B365 Installation Code for Solid-Fuel-Burning appliances and equipment in Canada,
and N.F.P.A. 211 Standard for chimneys, replaces, vents and Solid-Fuel-Burning appliances in USA.
Non-combustible hearth
16 7/8”(429mm) USA
18 7/8”(479mm) CANADA
16”(406mm) USA
18”(457mm) CANADA
**
Non-combustible floor
covering
Figure 4: Minimum ember protection area.
NEO 1.6 INSERT-A_310816-32 75055.750

When wood is burned slowly, it produces tar and other organic vapours, which combine with expelled moisture to form
creosote. The creosote vapours condense in the relatively cool chimney ue of a slow burning re. As a result, creosote
residue accumulates on the ue lining. When ignited, this creosote makes an extremely hot re. The chimney connector
and chimney should be inspected at least once every two months during the heating season to determine if a creosote
buildup has occurred. If creosote has accumulated, it should be removed to reduce the risk of a chimney re.
1. Highest smoke densities and emissions occur when a large amount of wood is added to a bed of hot coals and the
air inlet is closed. The heated wood generates smoke, but without ample air, the smoke cannot burn. Smoke-free,
clean burning requires small fuel loads, two or three logs at a time or 1/4 to 1/2 of a fuel load and leaving the air inlet
relatively wide open, especially during the rst 10 to 30 minutes after each loading, when most of the smoke gener-
ating reactions are occurring. After 30 minutes or so, the air inlet can be turned down substantially without excessive
smoke generation. Wood coals create very little creosote-producing smoke.
2. The cooler the surface over which wood smoke is passing, the more creosote will be condensed. Wet or green
wood contributes signicantly to creosote formation as the excess moisture that is boiled off cools the re, making
it difcult for the tars and gases to ignite, thus creating dense smoke and poor combustion. This moisture-laden
smoke cools the chimney, compounding the problem by offering the smoke the ideal place to condense.
In summary, a certain amount of creosote is inevitable and must be lived with. Regular inspection and cleaning is the
solution. The use of dry, seasoned wood and ample combustion air will help to minimize annoying smoke emissions and
creosote buildup.
Chimney Fires
The result of excessive creosote buildup is a chimney re. Chimney res are dangerous. Chimney inside temperatures
can exceed 2000 degrees F. This causes much higher than normal temperatures in the chimney and on its exterior sur-
faces thus ignition of nearby or touching combustible material is more likely during a chimney re. Proper clearances are
critical during such a re. Chimney res are easy to detect; they usually involve one or more of the following:
• Flames and sparks shooting out of the top of the chimney
• A roaring sound
• Vibration of the chimney
In Case of a Chimney Fire
1. Prepare to evacuate to ensure everyone’s safety. Have a well understood plan of action for evacuation. Have a place
outside where everyone is to meet.
2. Close air inlets on stove.
3. Call local re department. Have a re extinguisher handy. Contact your local re authority for further information on
how to handle a chimney re. It is most important that you have a clearly understood plan on how to handle a chim-
ney re.
4. After the chimney re is out, the chimney must be cleaned and checked for stress and cracking before starting
another re. Also check combustibles around chimney and the roof.
• The services of a competent or certied installer, (certied by the Wood Energy Technical Training program (WETT) -
in Canada, Hearth Education Foundation (HEARTH) - in U.S.A.,) are strongly recommended.
Avoiding a Chimney Fire
There are two ways to avoid chimney res:
1. Do not let creosote build up to a point where a big chimney re is possible.
2. Do not have res in the heater that may ignite chimney res. These are hot res, such as when burning household
trash, cardboard, Christmas tree limbs, or even ordinary fuel wood; (eg. with a full load on a hot bed of coals and
with the air inlet wide open).
Chimney Smoke and Creosote Formation
NEO 1.6 INSERT-A_310816-32
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Operation
Wood Selection
This heater is designed to burn natural wood only. Higher efciency and lower emissions generally result
when burning air-dried seasoned hardwoods, as compared to softwoods or too green or freshly cut
hardwoods.
Wood should be properly air dried (seasoned) for six months or more. Wet or undried wood will cause the
re to smolder and produce large amounts of creosote. Wet wood also produces very little heat and tends to
go out often.
DO NOT BURN:
- Salt water wood * - Treated wood
- Wet or green wood - Coal/charcoal
- Garbage* - Solvents
- Lawn clippings/yard waste - Unseasoned wood
- Railroad ties - Manure or animal remains
- Materials containing rubber, including tires - Materials containing plastic
- Materials containing asbestos - Construction or demolition debris
- Paper products, cardboard, plywood, or particleboard.
- Waste petroleum products, paints or
paint thinners,or asphalt products
* These materials contain chlorides which will rapidly destroy metal surfaces and void warranty.
Burning these materials may result in the release of toxic fumes or render the heater ineffective and cause
smoke.
The prohibition against burning these materials does not prohibit the use of re starters made from paper,
cardboard, saw dust, wax and similar substances for the purpose of starting a re in an affected wood heater.
Do not burn anything but wood. Other fuel, e.g. charcoal, can produce large amounts of carbon monoxide, a
tasteless, odorless gas that can kill. Under no circumstances should you attempt to barbecue in this heater.
How to Test Your Wood
Add a large piece of wood to the stove when it has a good large bed of coals. It is dry if it is burning on more
than one side within one minute. It is damp if it turns black and lights within three minutes. If it sizzles, hisses
and blackens without igniting in ve minutes it is soaked and should not be burnt.
WARNING: Do not use grates or andirons to elevate the fuel. Burn directly on the firebricks. Replace
broken or missing bricks. Failure to do so may create a hazardous condition.
Your PACIFIC ENERGY heater is designed for many years of trouble free operation. Over ring the appliance
will shorten the life of the product. Failure to rectify an over ring condition can be hazardous and may void
the manufacturer’s warranty.
NEO 1.6 INSERT-A_310816-32 95055.750

Lighting the Fire
WARNING: Never use chemicals or any other volatile liquid to start a fire.
1. Adjust air control to “High” position (all the way to the left) and open door.
2. Place crumpled newspaper in the center of the heater and criss-cross with several pieces of dry kindling.
Add a few small pieces of dry wood on top.
3. Ignite the paper and leave the door ajar approximately 1/2”(13mm) - 1”(25mm) until the wood kindling is
fully engulfed in ame.
4. After the kindling is fully engulfed add a few small logs. Close door.
5. Begin normal operation after a good coal base exists and wood has charred.
Curing of the Paint Finish
When burning your stove for the rst 2-3 times it is very important that the room be well ventilated. Open
all windows and doors. Smoke and fumes caused by the curing process may cause discomfort to some
individuals.
Normal Operation
WARNING: This wood heater has a manufacturer set minimum low burn rate that must not be altered.
It is against federal regulations to alter this setting or otherwise operate this wood heater in a manner
inconsistent with the operating instructions in this manual.
1. Set air control to desired setting. If smoke pours down across the glass (waterfall effect), this indicates
you have shut the control down too soon or you are using too low a setting. As every home’s heating
needs vary (i.e. insulation, windows, climate, etc.), the proper setting can only be found by trial and error
and should be noted for future burns.
2. To refuel, adjust air control to “High” position (all the way to the left), and give the re time to brighten.
Open door slowly, this will prevent back-pufng.
3. Use wood of different shape, diameter and length (recommended 16”). Load your wood and try to place
the logs so that air can ow between them. Always use dry wood.
4. Do not load fuel to a height or in such a manner that would be hazardous when opening the door.
5. For extended or overnight burns, unsplit logs are preferred. Remember to char the wood completely on
”High” setting before adjusting air control for overnight burn.
WARNING: Always keep loading door closed when burning. This heater is not designed for
open door burning.
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Restarting After Extended or Overnight Burns
1. Open door and rake hot embers towards the front of the heater. Add a couple of dry, split logs on top of
embers, close door.
2. Adjust air control to “High” position (all the way to the left) and in just a few minutes, logs should begin
burning.
3. After wood has charred, reset air control to desired setting.
4. When burning at a slow rate for extended periods, occasionally maintain a strong re under supervision
for a couple of hours to remove rebox and chimney of deposits as well as any of the deposits on the
glass.
WARNING: This method is not a substitute for regular chimney inspections and cleaning.
5. To achieve maximum ring rate, set control to “High” position(all the way to the left). Do not use this set-
ting other than for starting or preheating fresh fuel loads.
DO NOT OVER-FIRE THIS HEATER: Attempts to achieve heat output rates that exceed heater design
specifications can result in permanent damage to the heater and chimney.
WARNING: No alteration or modification of the combustion air control assembly is permitted. Any
tampering will void warranty and could be very hazardous.
Over Firing
Over ring can be caused by operating the unit with the door open, damage to door gaskets allowing excess
air to enter the rebox, the use of kiln dried lumber, mill ends or paper waste and prolonged or continual use
on a high burn setting.
Heat Output Calculation
Seasoned wood has approximately 7500 BTU’s per pound. The calculation is as follows:
Experience will give you the right settings for proper combustion and efcient burning. Remember the correct
air inlet setting is affected by variables such as type of wood, outside temperature, chimney size and weather
conditions. With practice, you will become procient in operating your heater and will obtain the performance
for which it was designed.
Amount of wood in lbs. X 7500BTU’s
Burn rate in Hrs. X .8(80% Avg. Eciency)
NEO 1.6 INSERT-A_310816-32 11 5055.750

Proper Draft
1. Draft is the force which moves air from the appliance up through the chimney. The amount of draft in your
chimney depends on the length of the chimney, local geography, nearby obstructions and other factors.
2. Too much draft may cause excessive temperatures in the appliance. An uncontrollable burn or a glowing
red stove part or chimney indicates excessive draft.
3. Inadequate draft may cause back-pufng into the room and plugging of the chimney. Smoke leaking into
the room through appliance and chimney connector joints indicates inadequate draft.
Ash Removal
Whenever ashes get 3 to 4 inches deep in your rebox, and when re has burned down and cooled, remove
excess ashes. Leave an ash bed approximately 1 inch deep on the rebox bottom to help maintain a hot
charcoal bed.
Disposal of Ashes
Ashes should be placed in a metal container with a tight tting lid. The closed container of ashes should be
placed on a non-combustible oor or on the ground, well away from all combustible materials, pending nal
disposal. If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be retained
in the closed container until all cinders have thoroughly cooled. Other waste should not be placed in this
container!
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Maintenance
1. Burn wood only, dry and well seasoned. The denser or heavier the wood when dry, the greater its heat
value. This is why hardwoods are generally preferred. Green or wet wood will cause a rapid buildup of
creosote. If you feel it is necessary to burn wet or unseasoned wood, do so only with the air inlet set open
enough to maintain a good strong re and fairly high chimney temperatures. Do not attempt to burn over-
night using green or wet wood. Wet wood can cause up to 25% drop in heater output, as well as contribut-
ing signicantly to creosote buildup.
WARNING: Never use chemicals or any other volatile liquid to start a fire. Do not burn garbage, or
flammable fluids such a gasoline, naphtha, or engine oil. We strongly recommend that smoke detec-
tors be installed.
2. Remove ashes frequently. Embers can roll out the door and create a re hazard. Maintain a 1” minimum
ash base.
3. If glass becomes darkened through slow burning or poor wood, it can readily be cleaned with any re-
place glass cleaner when stove is cold. Never scrape with an object that might scratch the glass. The type
and amount of deposit on the glass is a good indication of ue pipe and chimney buildup. A light brown
dusty deposit that is easily wiped off usually indicates good combustion and dry, well-seasoned wood and
therefore relatively clean pipes and chimney. On the other hand, a black, greasy deposit that is difcult to
remove is a result of wet and green wood and too slow a burning rate. This heavy deposit is building up at
least as quickly in the chimney.
WARNING: Only use materials supplied by the manufacturer when doing maintenance or replacements.
4. DOOR GASKET - The gasket used by Pacic Energy (7/8” medium density berglass rope) requires only
light pressure to seal. This will prolong seal life. It is important that the door seal be maintained in good
condition. Periodically inspect seals and replace if necessary. Follow instructions included in the WODC.
DG78 kit obtainable from your nearest Pacic Energy Dealer.
5. DOOR GLASS - Do not slam loading door or otherwise impact glass. When closing door, make sure that
no logs protrude to impact the glass. If the glass gets cracked or broken, it must be replaced before using
the stove. Replacement glass can be obtained from your Dealer. The size required is 16-1/2” x 10-1/2” x 5
mm. Only ceramic glass may be used. Do not substitute with any other type.
To remove broken glass, remove the door gasket and then undo the eight screws securing the gasket guide/
glass retainer. Remove all particles of glass. Be careful as they are very sharp. Install new glass complete with
gasket. Replace glass retainers and gasket guides then install new door gasket as per instructions provided
with the door gasket kit.
WARNING: Do not over-tighten, tighten screws very carefully.
• Do not clean glass when hot
• Do not use abrasive cleaners on glass
6. Do not store wood within heater installation clearances, or within the space required for fuel loading and
ash removal. Keep the area around the heater clean and free of all loose combustibles, furniture, newspa-
pers, etc.
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7. Establish a routine for the fuel, wood burning and ring technique. Check daily for creosote buildup until
experience shows how often you need to be cleaning to be safe.
8. Be aware that the hotter the re, the less creosote is deposited. Weekly cleaning may be necessary in
mild weather, even though monthly cleaning is usually enough in the coldest months when burning rates
are higher.
9. Instruct all members of your family on the safe operation of the heater. Ensure they have enough knowl-
edge of the entire system if they are expected to operate it. Stress the section on chimney res and the
importance of following the steps outlined in “In Case of Chimney Fire”.
Blower Maintenance
The blower requires occasional cleaning to prevent buildup of dust and hair. More frequent cleaning may
be required if conditions are dusty or pets are present. This service is best performed by a qualied service
technician.
Baffle Removal
The bafe may be removed from the rebox to clean and inspect the chimney liner.
DO NOT OPERATE WITH BAFFLE OR INSULATION REMOVED.
Removal
Remove retaining pin at the back top of the rebox, just under the bafe. Lift bafe up and pull forward to
disconnect from the supply tube. Tilt bafe sideways and slide to one side to drop down and remove from
rebox. Reinstall bafe assembly by reversing order.
WARNING:
Sweep/Clean chimney with bafe installed or be sure to plug the top of the bafe tube in the back of the
rebox before sweeping or cleaning. Failure to prevent ash or soot from falling into the bafe tube will cause
incorrect operation and will lead to premature burn out of the tube or bafe.
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Screws
Figure 5: Surround mounting bracket screws.
Bolts
Figure 6: Blower mounting bracket.
Screws Blower
Blower
bracket
Figure 7: Blower and mounting bracket.
Blower Replacement
1. Remove the surround front by lifting and pulling away from the unit. Remove the four screws securing the
back surround to the brackets and set them aside carefully to avoid damage.
2. Remove the surround mounting bracket by removing the two screws securing the bracket to the side
casing of the unit (Figure 5) (may require the unit to be pulled out slightly).
3. With a 3/8” wrench, loosen the two bolts (Figure 6) securing the blower mounting bracket to the unit.
4. Disconnect the two wires leading to the blower motor.
5. Pull the blower mounting bracket bottom out rst and then lift the blower up and back to remove from
the bolts. If replacing the right side blower, then disconnect the two wires leading to the themoswitch at
this time as well.
6. Remove the three screws securing the blower to the mounting bracket and replace the blower (Figure 7).
7. Reverse all previous steps to reinstall the new blower.
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Screws
Figure 8: Control assembly screws.
Power cord
in slot
Figure 9: Control assembly.
Screws
Strain relief
Figure 10: Cord strain relief.
Power Cord Position
The power cord for the NEO 1.6 Insert comes factory set to exit the right side of the unit. If you desire, the
cord can be switched to exit to the left of the unit. The cord will lose approximately 12” of length when exit-
ing the left side of the unit.
Follow these instructions to switch the cord direction.
1. Remove the two screws securing the control assembly to the unit and then disconnect the wires leading
to the right side blower (Figure 8).
2. Remove the power cord from the slot in the right side end of the control assembly (Figure 9).
3. Remove the two screws securing the backing plate with the strain relief in it and rotate 180 degrees.
4. Engage the power cord in the slot on the left side end of the control assembly.
5. Reconnect the wires to the right side blower and reinstall the control assembly on the unit.
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Check the following parts for damage such as cracks, excessive corrosion, burned out sections and exces-
sive warping: (See website for descriptions and more detail)
Weekly:
• Firebrick - Visual, for cracking.
• Door Gasket - sagging, placement, damage.
Monthly
• Rear brick rail and side brick rails.
• Air riser tube in the back of the rebox.
• Back side of airwash chamber.
• Bafe locking pin.
• Boost tube cover.
When Cleaning the Chimney System:
• Top bafe board/blanket.
• Bafe.
• Brick Rails.
• Manifold.
Blower:
• The blowers should be cleaned out a minimum every six months by using a vacuum on the blower intake
openings to remove any dust and debris. See “Blower Replacement” section on page 13 for instructions
on how to access the blowers.
• Some warping of the bafe is normal(up to 1/4” or .65cm).
• Replace if the bafe has permanent warping greater than this or has cracking or breakage.
• Please contact your Dealer if you experience any of the damage listed above. Continuing to operate your
stove with broken parts may accelerate damage to other parts and may void your warranty
Maintenance Checks
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Installation
Your Insert is designed to be installed into an approved masonry or factory built zero-clearance replace. The
masonry replace must be built according to the requirements of the Standard of Chimneys, Fireplaces,
Vents and Solid Fuel Burning appliances, N.F.P.A. 211 (Latest Edition) or applicable National, Provincial,
State or local codes. The installation shall conform to CAN/CSA-B365, Installation Code for Solid-Fuel-
Burning Appliances and Equipment. The factory built zero-clearance replace and its chimney must be
listed per UL 127 or ULC S610 standards.
In Canada: This replace insert must be installed with a continuous chimney liner of 5 1/2” (140mm) to
6” (150mm) diameter extending from the replace insert to the top of the chimney. The chimney liner must
conform to the Class 3 requirements of CAN/ULC-S635, Standard for Lining Systems for Existing Masonry
or Factory-Built Chimneys and Vents, or, CAN/ULC- S640, Standard for Lining Systems for New Masonry
Chimneys.
Use a minimum .016” thick or 27GA Stainless steel liner.
Warning: Under no circumstances is this heater to be installed in a makeshift or “temporary” manner.
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVICING ANOTHER APPLIANCE.
Fireplace Specications
Your replace is required to have the following minimum sizes:
WIDTH 30” (762 mm)
HEIGHT 20” (508 mm)
DEPTH 16 1/4” (413 mm)
Chimney height 15’(4.5m) (minimum).
A metal tag is provided and is to be fastened to the back wall of the fireplace, if the fireplace has been
modified to accommodate the insert.
Into a Masonry Fireplace
Inspect your replace for cracks, loose mortar or other physical defects. If repairs are required, they should
be completed before installing your insert.
The replace chimney must be suitable for wood burning use. Check for creosote build up or other obstruc-
tions, especially if it has not been in use for some time.
The existing replace damper is to be locked open or removed completely. Have the chimney cleaned to pre-
vent odors and possible res.
NOTE: This unit is designed to be installed on a ush hearth. If you hearth material is raised above the sur-
face of the replace, you will need to install and adjust the leveling bolts under the front and rear of the unit
to keep it ush with your hearth material. This will ensure the weight of the unit does not rest on the control
assembly beneath the ashlip.
WARNING: Do not remove bricks or mortar from your existing fireplace.
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Exception:
Masonry or steel, including the damper plate, may be removed from the smoke shelf and adjacent damper
frame if necessary to accommodate a chimney liner, provided that their removal will not weaken the struc-
ture of the replace and chimney, and will not reduce protection for combustible materials to less than that
required by the National Building Code. The Insert must be installed in accordance with local and or national
building codes. The two methods of ue connection that are acceptable in most areas are:
Full Flue Liner:
where a listed stainless steel rigid or exible liner extends from the Insert ue collar to the top of the chimney.
Direct Flue Connection:
Where a listed stainless steel rigid or exible liner extends from the Insert ue collar to the rst chimney ue
liner. A seal must be provided in the throat. Note: A clean-out door may be required under local codes, when
a direct ue connection is used. Consult local codes.
Pacific Energy highly recommends the use of a full liner as the safest installation and providing opti-
mum performance. When connected to a full liner, the Insert is able to draft correctly and will prevent
problems such as difficult start-ups and smoking out the door.
Consult your local Dealer about codes and installation.
Full Flue Liner - (Required in Canada)
1. Measure the chimney height from the top of the existing ue to the oor of the hearth. This will allow extra
length of liner for ashing and rain cap.
2. Feed the stainless steel liner from top of the chimney, through the damper area and into the replace
cavity.
3. Attach a stove connector to the bottom of the liner. Attach the NEO 1.6 Insert removable ue collar to the
chimney connector.
Note: To get access to the connector and removable ue collar through the ue outlet of the Insert, the bafe
must be removed (see Bafe Removal section page 8).
4. Push the Insert into position inside the replace and attach the ue collar to the opening in the top of the
insert rebox. Use the rear adjusting legs to level the Insert.
5. Measure, trim and shape a top ashing to t the existing chimney ue. Plan for a 1” to 1-1/2” overlap on
each side. Place ashing over top of the liner and seat rmly against the tile.
6. Screw ashing collar to liner. Caulk gap around ashing with RTV silicone.
7. Attach a rain cap to the end of the liner. A storm collar may be used if desired.
NEO 1.6 INSERT-A_310816-32 19 5055.750

Direct Flue Connection - (USA only)
1. Measure from the rst chimney ue liner to the top of the Insert. Allow extra length of liner to insert into
ue tile.
2. Feed the stainless steel liner through the damper area and into the rst chimney ue tile. Seal around pipe
to the chimney.
Note: A clean-out door may be required under local codes, when a direct ue connection is used. Consult
local codes.
Note: It is necessary to get access to the removable collar through the ue outlet of the Insert, the bafe
should be removed, see “Bafe Removal” on page 14.
3. Attach the removable ue collar to the end of the chimney liner with three stainless steel screws. Push the
Insert into position inside the replace.
4. Reach up through the ue opening in the rebox and pull the removable ue collar down with the tool
provided and center on the hole.
5. While holding in place attach the clamps and tighten nger tight to hold the collar in place. Tighten
securely with a 1/2” wrench or socket. Use the rear adjusting legs to level the insert.
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