Pacific energy NEO 2.5 INSERT User manual

MODEL: NEO 2.5
NEO 2.5
IMPORTANT:
KEEP THESE INSTRUCTIONS
FOR FUTURE REFERENCE.
INSTALLATION AND OPERATING INSTRUCTIONS
- AUSTRALIA
SAFETY NOTICE
If this stove is not properly installed, a house fire may result. For your safety,
follow the installation instructions. Contact local building or fire officials
about restrictions and installation inspection requirements in your area.
SERIAL #
120515-20 NEO 2.5 AUSTRALIA 5055.900AS
AUSTRALIA

NOTE:
WE STRONGLY
RECOMMEND THAT
SMOKE DETECTORS BE
INSTALLED.
If smoke detectors have been previ-
ously installed, you may notice that
they are operating more frequently.
This may be due to curing of stove
paint or fumes caused by accidentally
leaving the re door open. Do not
disconnect the detectors. If neces-
sary, relocate them to reduce their
sensitivity.
SAFETY NOTICE:
If this stove is not
properly installed, a
house re may result.
For your safety,
follow the installation
instructions. Contact
local building or
fire officials about
restrictions and
installationinspection
requirements in your
area.
Please read this entire manual before
you install and use your new room
heater. Failure to follow instructions
may result in property damage, bodily
injury, or even death.
Contents .......................................................................................................................... 2
Safety and Maintenance........................................................................................... 3
Maintenance Checks.................................................................................................. 4
Creosote .......................................................................................................................... 5
Formation and Need for Removal.......................................................... 5
Chimney Fires................................................................................................. 5
Avoiding a Chimney Fire............................................................................ 5
If You Suspect a Chimney Fire................................................................. 6
In Case of a Chimney Fire......................................................................... 6
Appliance Dimensions................................................................................................ 6
Assembly.......................................................................................................................... 6
Installation – Residential ........................................................................................... 7
Clearances – Residential............................................................................ 8
Minimum Clearances to Combustibles – Residential..................... 8
Floor Protector.............................................................................................................. 8
Chimney and Connector – Residential................................................. 9
Installation Procedure – Residential...................................................... 9
Firebrick Installation.................................................................................................10
Combustion Air .............................................................................................................11
Operation.......................................................................................................................12
Wood Selection.............................................................................................12
How to Test Your Wood .............................................................................13
Lighting for the First Time........................................................................13
Lighting a Fire................................................................................................13
Normal Operation .......................................................................................13
Restarting After Extended or Overnight Burns ..............................14
Proper Draft ...................................................................................................14
Ash Removal...................................................................................................14
Disposal of Ashes .........................................................................................15
Baffle Removal..............................................................................................................15
Removal............................................................................................................15
Troubleshooting ...........................................................................................................16
Replacement Parts .....................................................................................................17
Compliance Plate .......................................................................................................19
25055.900AS_120515-20
NEO 2.5
Contents

HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
!
DANGER
3
5055.900AS_120515-20 NEO 2.5
Safety and Maintenance
1. Burn cord wood only, dry well seasoned wood. The denser or heavier the wood
when dry, the greater its heat value. This is why hardwoods are generally preferred.
Green or wet wood should not be used, as it will reduce heat output, as well as
contributing significantly to creosote buildup.
2. Remove ashes frequently and only when the stove is cold. Too much ash could
cause embers to roll out the door when it is opened. This may pose a fire hazard.
For proper operation, maintain a 25 mm minimum ash base.
3. If glass becomes darkened from slow burning or poor wood, it can readily be cleaned
with fireplace glass cleaner when stove is cold. Never scrape with an object or use
abrasive cleaners that might scratch the glass. The type and amount of deposit on
the glass is a good indication of the flue pipe and chimney buildup. A light brown
dusty deposit that is easily wiped off usually indicates good combustion and dry,
well-seasoned wood, therefore relatively clean pipes and chimney. On the other
hand, a black greasy deposit that is difficult to remove is a result of wet and green
wood and too slow a burning rate. This will also create heavy deposit buildup in the
chimney.
4. DOOR GASKETS - The gasket used by Pacific Energy (22 mm medium density
fiberglass rope) requires only light pressure to seal. This will prolong seal life. It is
important that the door seal be maintained in good condition. Periodically inspect
seals and replace if necessary. Follow instructions included in the door gasket kit
obtainable from your nearest Pacific Energy dealer.
5. DOOR GLASS - Do not slam loading door or otherwise impact glass. When closing
door, make sure that no logs protrude to impact the glass. If the glass gets cracked
or broken, it must be replaced before using the stove. Replacement glass can be
obtained from your dealer. Use ceramic glass only. Do not substitute with any
other type.
GLASS SIZE – 457mm x 260mm x 5mm thick.
To remove broken glass, undo the four retaining screws and remove clamps, noting
position for re-assembly. Remove all particles of glass. Be careful as they are very sharp.
Install new glass complete with gasket. Replace clamps and screws.
6. Do not store wood within heater installation clearances, or within the space required
for fuel loading and ash removal. Keep the area around the heater clean and free
of loose combustibles, furniture, newspapers, etc.
7. If the heater requires cleaning, use mild soap and water only. Use of abrasive
cleaners will void warranty.
8. Establish a routine for fuelling and firing the heater. Check daily for creosote buildup
until experience shows how often you need to clean the chimney to be safe.
9. Be aware that the hotter the fire, the less creosote is deposited. Weekly cleaning
may be necessary in mild weather, even though monthly cleaning is usually enough
in the coldest months when burning rates are higher.
10. Instruct all members of your family on the safe operation of the heater. Ensure they
have enough knowledge of the entire system if they are expected to operate it. Study
the section on chimney fires and the importance of following the steps outlined "In
Case of Chimney Fire".
WARNING:
Never use chemicals or any other volatile
liquidtostarta fire. Donotburngarbage,
or flammable fluids such as gasoline,
naptha, or engine oil. We strongly
recommend that smoke detectors
be installed.
CAUTION:
• Tighten screws very carefully, do not
over-tighten
• Do not clean glass when hot
• Do not use abrasive cleaners on glass
WARNING:
Only use materials supplied by
manufacturer when doing maintenence
or replacements.

45055.900AS_120515-20
NEO 2.5
Check the following parts for damage such as cracks, excessive corrosion, burned out sections and
excessive warping**: (See website for descriptions and more detail)
Weekly:
- Firebrick - Visual, for cracking.
- Door Gasket - sagging, placement, damage.
Monthly
- Brick rail tabs and brick rails.
- Air riser tube in the back of the firebox.
- Back side of airwash chamber.
- Baffle locking pin.
- Boost tube cover.
When Cleaning the Chimney System:
- Top baffle board/blanket.
- Baffle.
- Top heat shield and mounting bolt.
- Baffle Gasket.
- Brick Rails.
- Manifold.
**- Some warping of the baffle is normal (up to .65 cm).
- Replace if the baffle has permanent warping greater than this or has cracking or breakage.
- Please contact your Dealer if you experience any of the damage listed above. Continuing to operate your
stove with broken parts may accelerate damage to other parts and may void your warranty
Maintenance Checks

5
5055.900AS_120515-20 NEO 2.5
Creosote
Formation and Need for Removal
When wood is burned slowly, it produces tar and other organic vapours, which combine with expelled moisture to form creosote.
The creosote vapours condense in the relatively cool chimney flue of a slow burning fire. As a result, creosote residue accumulates
on the flue lining. When ignited, this creosote makes an extremely hot fire.
The chimney connector and chimney should be inspected periodically (at least once every two months) during the heating season
to determine if a creosote buildup has occurred. If creosote has accumulated (3 mm. or more), it should be removed to reduce the
risk of a chimney fire.
1. Highest smoke densities occur when a large amount of wood is added to a bed of hot coals and the air inlet is closed. The
heated wood generates smoke, but without ample air, the smoke cannot burn. Smoke-free, clean burning requires leaving the
air inlet relatively wide open, especially during the first 10 to 30 minutes after each loading, when most of the smoke generating
reactions are occurring. After 30 minutes or once the wood is fully charred, the air inlet can be turned down substantially
without excessive smoke generation. Wood coals create very little creosote-producing smoke.
2. The cooler the surface over which the wood smoke is passing, the more creosote will be condensed. Wet or green wood contributes
significantly to creosote formation as the excess moisture that is boiled off cools the fire, making it difficult for the tars and
gases to ignite, thus creating dense smoke and poor combustion. This moisture-laden smoke cools the chimney, compounding
the problem by offering the smoke the ideal place to condense.
In summary, a certain amount of creosote is inevitable and must be lived with. Regular inspection and cleaning is the solution.
The use of dry, seasoned wood and ample combustion air will help to minimize the buildup.
Chimney Fires
Excessive creosote build-up can cause a chimney fire. Creosote comes from tar and organic vapours released from a slow burning
wood fire. Flammable creosote will condense and accumulate in the lining of a relatively cool chimney. When ignited, this creosote
can result in an extremely hot fire.
Avoiding a Chimney Fire
There are two ways to avoid chimney fires:
1. Keep your chimney clear of creosote build-up by cleaning your chimney before each burn season, and as necessary
(accumulations of 3 mm or more) during the season.
2. Burn clean, well-seasoned wood only (seasoned at least one year). Avoid wet or green wood.
3. Do not burn household trash, cardboard, plastics, construction lumber, treated or beach wood (as these will corrode your
fireplace and void your warranty).
4. Do not leave the air inlet wide-open for extended periods of time.
5. Keep a fire extinguisher handy.
6. Prepare a home evacuation plan with a place outside where everyone is to meet.