Pacific energy NEO 1.6 EU A SERIES User manual

200116-20 NEO1.6 EU-En 5055.700EU-A
INSTALLATION
AND OPERATING
INSTRUCTIONS
SAFETY NOTICE
If this stove is not properly installed, a house
re may result. For your safety, follow the
installation instructions. Contact local
building or re officials about restrictions
and installation, inspection requirements
in your area.
IMPORTANT:
THESE INSTRUCTIONS ARE TO
REMAIN WITH THE HOMEOWNER
MODEL - NEO 1.6 EU
SERIES - A
SERIAL #
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD. - 2016

2 NEO 1.6 EU-En 200116-20©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Contents
Label ..................................................................................................................... 3
Safety.................................................................................................................... 4
Chimney Smoke and Creosote Formation.......................................................................... 4
Chimney Fires..................................................................................................................... 4
In Case of a Chimney Fire ..................................................................................................4
Avoiding a Chimney Fire..................................................................................................... 4
Operation.............................................................................................................. 5
Wood Selection...................................................................................................................5
How to Test Your Wood .......................................................................................................5
Lighting a Fire .....................................................................................................................5
Normal Operation ...............................................................................................................6
Restarting After Extended or Overnight Burns....................................................................6
Over Firing..........................................................................................................................6
Proper Draft ........................................................................................................................ 6
Ash Removal ...................................................................................................................... 7
Disposal of Ashes ............................................................................................................... 7
Maintenance Checks ........................................................................................... 7
Baffle Removal....................................................................................................................9
Dimensions .......................................................................................................... 9
Assembly............................................................................................................ 10
Removal from Crate.......................................................................................................... 10
Side Panel Installation ...................................................................................................... 10
Installation.......................................................................................................... 11
Clearances ....................................................................................................................... 11
Floor Protector .................................................................................................................. 12
Chimney and Connector ................................................................................................... 12
Combustion Air ................................................................................................................. 12
Procedure ......................................................................................................................... 12
Optional Blower ................................................................................................. 13
Blower Operation .............................................................................................................. 13
Troubleshooting................................................................................................. 16
Replacement Parts ........................................................................................................... 16
Firebrick Installation.......................................................................................... 17
Warranty Information......................................................................................... 19
PLEASE SAVE THESE INSTRUCTIONS
This manual describes the installation and operation of the
Pacic Energy, NEO 1.6 Freestanding wood heater.
SAFETY NOTICE: If this stove is not properly installed, a
house re may result. For your safety, follow the instal-
lation instructions. Contact local building or re officials
about restrictions and installation inspection requirements
in you area.
Please read this entire manual before you install and use your
new room heater. Failure to follow instructions may result in
property damage, bodily injury, or even death.

NEO 1.6 EU-En 200116-20 3©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Label
UK - The Clean Air Act 1993 and Smoke Control Areas.
Under the Clean Air Act local autorities may declare the whole or part of the district of the authority to be a smoke control area.
It is an offence to omit smoke from a chimney of a building, form a furnace or from any xed boiler if located in a designated
smoke control area. It is also an offence to aquire an "unauthorised fuel" for use within a smoke control area unless it is used
in an "exempt" appliance (exempted from the controls which generally apply in the smoke control area).
The Secretary of State for Environment, Food and Rural Affairs has powers under the Act which authorise smokeless fuels
or exempt appliances for use in smoke control areasin England. In Scotland and Wales this power rests with Ministers in
the devolved administations for those countries. Seperate legislation, the Clean Air(Northern Ireland)Order 1981, applies to
Northern Ireland.Therefore it is a requiremnet that fuels burnt or obtained for use in smoke control areas have been authorised
in Regulations and that appliances used to burn solid fuel in those areas (other than "authorised" fuels) have been exempted
by an order made and signed by the Secretary of State or Minister in the devolved administrations.
Further Information on the requirements of the Clean Air Act can be found here: http://smokecontrol.defra.gov.uk/
Your local authority is responsible for implementing the Clean Air Act 1993 including designation and supervision
of smoke control areas and you can contact them for details of Clean Air Act requirements.
The NEO 1.6 has been recommended for use in Smoke Control Areas when burning
seasoned cordwood.
ENGLISH FRANCAIS ESPAN�OL DATA
CO Emissions
(at 13% O²)%
Émissions de CO
(à 13% O m² )%
Emisiones de CO
(al 13% de O ²)%
0.12%
Particle Emissions to
13% O²
Émissions de particules à
13% O ²
Emisiones de partículas a
13% de O ²
18 mg /
Nm ³
Smoke Temperature Tempèrature fumèes Temperatura humos 303 °C
Thermal output Puissance thermique Potencia térmica 9kW
Ef ciency Rendiment Rendimiento 75.5%
Min. d to front combustible
materials
Min. d. pour sauvegarder matéri-
aux combustibles à l’avant
Min. d. a los materiales combus-
tibles delanteras
1100mm
Min. d to side combustible
materials
Min. d. pour sauvegarder matéri-
aux combustibles à côté
Min. d. a los materiales combus-
tibles laterales
400mm
Min. d to back combustible
materials
Min d. pour sauvegarder matéri-
aux combustibles à côté arrière
Min. d. a los materiales combus-
tibles traseras
200mm
Class Classe Clase 1
Fuel Type - Wood Combustible - Bois Combustible - Madera
PACIFIC ENERGY FIREPLACE PRODUCTS LTD.
2975 ALLENBY RD., DUNCAN, BC, CANADA V9L 6V8
EN: 13240:2001 / A2:2005
NEO1.6, NEWCASTLE 1.6, NEOSTONE 1.6
5050.155EU
180116
16
Steel Freestanding room heater fired by
wood fuel only.
Comply with the operating
instructions.
Use only recommended fuels.
This appliance is suitable for long-term
intermittent operation.
This appliance cannot be connected to
a common chimney.
Chauffe en acier indépendants uniquement
de combustible de bois
Respecter les consignes d’exploitation.
Utilisez uniquement des combustibles
recommandés.
Cet appareil est adapté pour un fonc-
tionnement intermittent à long terme.
Cet appareil ne peut être raccordé à une
cheminée commune.
Calentador de acero independiente de
combustible solo de madera.
Cumplir con las instrucciones de uso.
Usar sólo los combustibles
recomendados.
Este aparato es adecuado para el funcio-
namiento intermitente a largo plazo.
Este aparato no puede ser conectado a
una chimenea común.

4 NEO 1.6 EU-En 200116-20©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Safety
Chimney Smoke and Creosote Formation
When wood is burned slowly, it produces tar and other organic vapours, which combine with expelled moisture to form creo-
sote. The creosote vapours condense in the relatively cool chimney ue of a slow burning re. As a result, creosote residue
accumulates on the ue lining. When ignited, this creosote makes an extremely hot re. The chimney connector and chim-
ney should be inspected periodically (at least once every two months) during the heating season to determine if a creosote
buildup has occurred. If creosote has accumulated (3 mm. or more), it should be removed to reduce the risk of a chimney re.
1. Highest smoke densities and emissions occur when a large amount of wood is added to a bed of hot coals and the air
inlet is closed. The heated wood generates smoke, but without ample air, the smoke cannot burn. Smoke-free, clean
burning requires small fuel loads, two or three logs at a time or 1/4 to 1/2 of fuel load and leaving the air inlet relatively
wide open, especially during the rst 10 to 30 minutes after each loading, when most of the smoke generating reactions
are occurring. After 30 minutes or so, the air inlet can be turned down substantially without excessive smoke generation.
Wood coals create very little creosote-producing smoke.
2. The cooler the surface over which the wood smoke is passing, the more creosote will be condensed. Wet or green wood
contributes signicantly to creosote formation as the excess moisture that is boiled off cools the re, making it difficult
for the tars and gases to ignite, thus creating dense smoke and poor combustion. This moisture-laden smoke cools the
chimney, compounding the problem by offering the smoke the ideal place to condense.
In summary, a certain amount of creosote is inevitable and must be lived with. Regular inspection and cleaning is the
solution. The use of dry, seasoned wood and ample combustion air will help to minimize annoying smoke emissions and
creosote buildup.
Chimney Fires
The result of excessive creosote buildup is a chimney re. Chimney res are dangerous. Chimney inside temperatures can
exceed 1100°C. This causes much higher than normal temperatures in the chimney and on its exterior surfaces. Thus ignition
of nearby or touching combustible material is more likely during a chimney re. Proper clearances are critical during such a re.
Chimney res are easy to detect; they usually involve one or more of the following:
-Flames and sparks shooting out of the top of the chimney
-A roaring sound and/or a Vibration of the chimney
In the Event of a Chimney Fire
1. Prepare to evacuate to ensure everyone's safety. Have a well understood plan of action for evacuation. Have a place
outside where everyone is to meet.
2. Close air inlet on stove.
3. Call local re department. Have a re extinguisher handy. Contact your local municipal or provincial re authority for
further information on how to handle a chimney re. It is most important that you have a clearly understood plan on how
to handle a chimney re.
4. After the chimney re is out, the chimney must be cleaned and checked for stress and cracks before starting another re.
Also check combustibles around the chimney and the roof.
- The services of a competent or certied installer, are strongly recommended.
Avoiding a Chimney Fire
There are two ways to avoid chimney res:
1. Do not let creosote build up to a point where a big chimney re is possible.
2. Do not have res in the stove that may ignite chimney res. These are hot res, such as when burning household trash,
cardboard, Christmas tree limbs, or even ordinary fuel wood; (e.g.. with a full load on a hot bed of coals and with the air
inlet excessively open.)
NOTE: SMOKE AND CARBON MONOXIDE DETECTORS MUST BE INSTALLED AS PER REGULATION
If smoke detectors have been previously installed, you may notice that they are operating more frequently. This may be due
to curing of stove paint or fumes caused by accidentally leaving the re door open. Do not disconnect the detectors.

NEO 1.6 EU-En 200116-20 5©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Operation
CAUTION: Never use petrol, petrol type lantern fuel, kerosene, charcoal lighter uid or similar liquids to start or "freshen up"
a re in this stove. Keep all such liquids well away from the stove while it is in use.
CAUTION: Hot while in operation. Keep children, clothing and furniture away. Contact may cause skin burns.
Your PACIFIC ENERGY stove is designed for many years of trouble free operation. Over ring the appliance will shorten
the life of the product. Failure to recitify an over ring condition can be hazardous and may void the manufacturer's warranty.
Wood Selection
This stove is designed to burn natural wood only. Higher efficiency and lower emissions generally result when burning air-
dried seasoned hardwoods, as compared to softwoods or to green or freshly cut hardwoods.
Wood should be properly air dried (seasoned) for six months or more. Wet or undried wood will cause the re to smoulder
and produce large amounts of smoke and creosote. Wet wood also produces very little heat and tends to go out often.
DO NOT BURN :
-Salt water wood * -Treated wood
-Wet or green wood -Coal/charcoal
-Garbage* -Solvents
-Lawn clippings/yard waste -Unseasoned wood
-Railroad ties -Manure or animal remains
-Materials containing rubber, including tires
-Materials containing plastic
-Waste petroleum products, paints or paint thinners, or asphalt products
-Construction or demolition debris -Materials containing asbestos
-Paper products, cardboard, plywood, or particleboard.
* These materials contain chlorides which will rapidly destroy metal surfaces and void warranty.
Burning these materials may result in the release of toxic fumes or render the stove ineffective and cause smoke.
The prohibition against burning these materials does not prohibit the use of re starters made from paper, cardboard, saw
dust, wax and similar substances for the purpose of starting a re in an affected wood stove.
Do not burn anything but wood. Other fuels, eg. charcoal, can produce large amounts of carbon monoxide, a tasteless,
odourless gas that can kill. Under no circumstances should you attempt to barbecue in this stove.
How to Test Your Wood
Add a large piece of wood to the stove when it has a good large bed of coals. It is dry if it is burning on more than one side
within one minute. It is damp if it turns black and lights within three minutes. If it sizzles, hisses and blackens without igniting
in ve minutes it is soaked and should not be burnt
Lighting a Fire
WARNING: Never use chemicals or any other volatile liquid to start a re.
1. Adjust air control to “High” position(all the way to the left) and open door.
2. Place crumpled newspaper in the centre of the stove and criss-cross with several pieces of dry kindling. Add a few small
pieces of dry wood on top.
3. Ignite the paper and leave the door ajar approimately 13mm - 25mm until the wood kindling is fully engulfed in ame.
4. After the kindling is fully engulfed add a few small logs. Close door.
5. Begin normal operation after a good coal base exists and wood has charred.
Curing of the Paint Finish
When burning your stove for the rst 2-3 times it is very important that the room be well ventilated. Open all windows and
doors. Smoke and fumes caused by the curing process may cause discomfort to some individuals.

6 NEO 1.6 EU-En 200116-20©PACIFIC ENERGY FIREPLACE
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Normal Operation
1. Set the air control to a desired setting. If smoke pours down across the glass (waterfall effect) this indicates you have shut
the control down too soon or you are using too low a setting. The wide range control makes nding the desired setting
for your application easy. As every home's heating needs vary (ie. insulation, windows, climate, etc.) the proper setting
can only be found by trial and error and should be noted for future burns.
2. To refuel, adjust air control to “High” position(all the way to the left), and give the re time to brighten. Open the door
slowly, this will prevent backpuffing or ame roll-out.
3. Use wood of different shape, diameter and length ( recommended 16"(406mm)). Load your wood and try to place the
logs so that the air can ow between them. Always use dry wood.
4. Do not load fuel to a height that exceeds the height of the side rebricks or in such a manner that would be hazardous
when opening the door.
5. For extended or overnight burns, unsplit logs are preferred. Remember to char the wood completely on "High" setting
before adjusting air control to the "Low" setting for overnight burn.
WARNING: Always keep loading door closed when burning. This stove is not designed for open door burning.
WARNING: No alteration or modication of the combustion air control assembly is permitted. Any tampering will
void warranty and could be very hazardous.
WARNING: Do not use grates or andirons to elevate the fuel. Burn directly on the re bricks. Replace broken or
missing bricks. Failure to do so may create a hazardous condition.
Restarting from Hot Embers
If there is insufficient burning material in the rebed to light a new fuel charge, excessive smoke emission can occur. Refueling
must be carried out onto a sucient quantity of embers and ash that the new charge will ignite in a resonable period. If there
are too few embers in the re bed, add suitable kindling to preent excessive smoke.
1. Open door and rake hot embers towards the front of the stove. Add a couple of dry, split logs on top of embers, close
door.
2. Adjust air control to high and in just a few minutes, logs should begin burning.
3. After wood has charred, reset air control to desired setting.
4. To achieve maximum ring rate, set control to “High” position(all the way to the left). Only use this setting for starting or
preheating fresh fuel loads.
Over Firing
DO NOT OVERFIRE THIS Stove: Attempts to achieve heat output rates that exceed stove design specications can
result in permanent damage to the stove and chimney.
Over ring can be caused by operating the unit with the door open, damage to door gaskets allowing excess air to enter the
rebox, the use of kiln dried lumber, mill ends or paper waste and prolonged or continual use on a high burn setting.
Proper Draft
Operation with the the dor open can cause excessive smoke. do not operate this unit in a manner that will cause excessive
smoke.
1. Draft is the force which moves air from the appliance up through the chimney.The amount of draft in your chimney depends
on the length of the chimney, local geography, nearby obstructions and other factors.
2. Too much draft may cause excessive temperatures in the appliance. An uncontrollable burn or a glowing red stove part
or chimney indicates excessive draft.
3. Inadequate draft may cause backpuffing into the room and plugging of the chimney. Smoke leaking into the room through
appliance and chimney connector joints indicates inadequate draft. This will also cause excessive smoke temission.
WARNING: DO NOT STORE WOOD BENEATH YOUR UNIT.

NEO 1.6 EU-En 200116-20 7©PACIFIC ENERGY FIREPLACE
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Ash Removal
Caution: Ashes are to be removed only when the stove is cold.
Whenever ashes get over 100 mm deep in your rebox, and when re has burned down and cooled, remove excess ashes.
Leave an ash bed approximately 25 mm deep on the rebox bottom to help maintain a hot charcoal bed for future res.
Disposal of Ashes
Ashes should be placed in a metal container with a tight tting lid. The closed container of ashes should be placed on a
non-combustible oor or on the ground, well away from all combustible materials, pending nal disposal. If the ashes are
disposed of by burial in soil or otherwise locally dispersed, they should be retained in closed container until all cinders have
thoroughly cooled. Other waste should not be placed in this container.
Maintenance Checks
Check the following parts for damage such as cracks, excessive corrosion, burned out sections and
excessive warping: (See website for descriptions and more detail)
Some warping of the baffle is normal(up to 65cm). Replace if the baffle has permanent warping great-
er than this or has signs of cracking or breakage.
Weekly:
- Firebrick - for cracking.
- Door Gasket - sagging, placement, damage.
Monthly:
- Brick rail tabs and brick rails.
- Air riser tube in the back of the rebox.
- Back side of airwash chamber - located in the upper front of rebox.
- Baffle locking pin.
- Boost tube cover - located in center of manifold, bottom front of rebox.
When Cleaning the Chimney System:
- Top baffle board/blanket.
- Baffle.
- Brick Rails.
- Manifold - located in bottom front of rebox.
Blower:
- The blower should be cleaned out a minimum every six months by using a vacumn on the grill open-
ings in the back and bottom of the blower casing to remove any dust and debris.
- Please contact your dealer if you experience any of the damage listed above. Continuing to operate
your stove with broken parts may accelerate damage to other parts and may void your warranty

8 NEO 1.6 EU-En 200116-20©PACIFIC ENERGY FIREPLACE
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Maintenance Continued;
1. Burn wood only, dry and well seasoned. The denser or heavier the wood when dry, the greater its heat value. This
is why hardwoods are generally preferred. Green or wet wood will cause a rapid buildup of creosote. If you feel it is
necessary to burn wet or unseasoned wood, do so only with the air inlet set open enough to maintain a good strong re
and fairly high chimney temperatures. Do not attempt to burn overnight using green wood or wet wood. Wet wood can
cause up to 25% drop in stove output, as well as contributing signicantly to creosote buildup.
WARNING: Never use chemicals or any other volatile liquid to start a re. Do not burn garbage, or ammable
uids such as gasoline, naptha, or engine oil. We strongly recommend that smoke detectors be installed.
2. Remove ashes frequently. Embers can roll out the door and create a re hazard. Maintain a 1"(25mm) minimum ash
base.
3. If glass becomes darkened through slow burning or poor wood, it can readily be cleaned with replace glass cleaner when
stove is cold. Never scrape with an object that might scratch the glass. The type and amount of deposit on the glass is a
good indication of the ue pipe and chimney buildup. A light brown dusty deposit that is easily wiped off usually indicates
good combustion and dry, well-seasoned wood and therefore relatively clean pipes and chimney. On the other hand, a
black greasy deposit that is difficult to remove is a result of wet and green wood and too slow a burning rate. This heavy
deposit is building up at least as quickly in the chimney.
WARNING: ONLY USE MATERIALS AND COMPONENTS SUPPLIED BY MANUFACTURER WHEN DOING MAIN-
TENANCE OR REPLACEMENTS.
4. DOOR GASKETS - The gasket used on this unit (5/8" medium density berglass rope) requires only light pressure to
seal. This will prolong seal life. It is important that the door seal be maintained in good condition. Periodically inspect
seals and replace if necessary. Follow instructions included in the WODC.DG58 kit obtainable from your nearest Pacic
Energy Dealer.
5. DOOR GLASS - Do not slam loading door or otherwise impact glass. When closing door, make sure that no logs protrude
to impact the glass. If the glass gets cracked or broken, it must be replaced before using the stove. Replacement
glass can be obtained from your dealer. Use 16-1/2"(419mm) x 10-1/2"(267mm) x 5 mm. Ceramic glass only. Do not
substitute with any other type.
To remove broken glass, remove the door gasket and then undo the eight screws securing the gasket guides and
glass retainers. Remove all particles of glass . Be careful as they are very sharp. Clean out gasket channels.
Install new glass complete with gasket. Replace glass retainers and gasket guides, tighten screws very carefully.
DO NOT overtighten. Then install new door gasket as per instructions provided with the door gasket kit.
CAUTION:
- do not clean glass when hot
- do not use abrasive cleaners on glass
6. The area where boost combustion air enters the rebox must be kept clear of excessive ash buildup which will block air
ow. This area is at the front of the rebox.
7. Do not store wood within stove installation clearances, or within the space required for fuel loading and ash removal.
Keep the area around the stove clean and free of loose combustibles, furniture, newspapers, etc.
8. Establish a routine for the fuel, woodburning and ring technique. Check daily for creosote buildup until experience shows
how often you need to clean to be safe.
9. Be aware that the hotter the re, the less creosote is deposited. Weekly cleaning may be necessary in mild weather, even
though monthly cleaning is usually enough in the coldest months when burning rates are higher.
10. Instruct all members of your family on the safe operation of the stove. Ensure they have enough knowledge of the entire
system if they are expected to operate it. Stress the section on chimney res and the importance of following the steps
outlined "In Case of Chimney Fire".

NEO 1.6 EU-En 200116-20 9©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Stove Dimensions
Baffle Removal
Chimney connector pipe should be disconnected from stove to clean and inspect. Only if this is not possible should you
remove baffle assembly. CAUTION: Ceramic blanket insulation is located on top of baffle. Do not use a vacuum in this area.
DO NOT OPERATE WITH BAFFLE ASSEMBLY OR
INSULATION REMOVED.
Remove the retaining pin at the back of the rebox, just under the baffle. Lift baffle up on one side and remove the cor-
responding brick rail by lifting up and off the mounting pins. Lift the entire Baffle up and pull forward to disconnect from the
supply tube. Tilt baffle sideways to drop down and remove from rebox. Re-install baffle assembly in reverse order.
WARNING Sweep/Clean chimney with baffle installed or be sure to plug the top of the
baffle tube in the back of the rebox before sweeping or cleaning. Failure to prevent
ash or soot from falling into the baffle tube will cause incorrect operation and will lead to
premature burn out of the tube or baffle.
NOTE: DIMENSION
DOES NOT INCLUDE
LEVELLING LEGS
FIG. #1
940mm
915mm
690mm
512mm
152mm

10 NEO 1.6 EU-En 200116-20©PACIFIC ENERGY FIREPLACE
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Assembly
Removal from Crate
1) Carefully remove wood top and supports.
2) Remove plastic cover.
3) Using a 7/16"(12mm) wrench, remove lag bolts that
secure the unit on both sides to bottom pallet. (Fig. #2)
Side Panel Installation
1) Carefully remove the panels from the box.
2) Engage the tabs in the panel into the slots
in the panel mounting bracket. Fig. #3)
3) Attach the panel to the rear shield. Secure
with two screws. Fig. #4
FIG. #2
Bolt
Bolt
Tabs
rear
mounting
screws
FIG. #4
FIG. #3

NEO 1.6 EU-En 200116-20 11©PACIFIC ENERGY FIREPLACE
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Installation
Warning: Under no circumstances is this stove to be installed in a makeshift or "temporary" manner. It may be red only after
the following conditions have been met.
* DO NOT ATTEMPT TO CONNECT THIS Stove TO ANY AIR DISTRIBUTION DUCT.
* Outside combustion air or fresh air into the room may be required in your area, consult local building codes (see Combus-
tion Air section).
- The services of a competent or certied installer, (certied by the Wood Energy Technical Training program (WETT) - in
Canada, Hearth Education Foundation (HEARTH) - in U.S.A.,) are strongly recommended.
BOTH CHIMNEY SYSTEM AND CONNECTOR MUST BE LISTED TO: IN CANADA - ULC S-641 LISTED CONNECTOR
AND ULC-S-629 LISTED CHIMNEY, IN USA - UL-103 HT LISTED CONNECTOR AND CHIMNEY
Clearances
1. This stove must be installed using an approved venting system
2. Clearances to combustible surfaces and materials are shown in Figure #5.
Clearances may be reduced with various heat insulating materials. Consult local re codes and authorities for approval.
FIG. #5
400mm
200mm
400mm
200mm
400mm
355mm

12 NEO 1.6 EU-En 200116-20©PACIFIC ENERGY FIREPLACE
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Chimney and Connector
Connect to a listed chimney or a chimney suitable for use with solid fuel that is lined and in good condition and meets local
building codes. The chimney ue size should be the same as the stove outlet for optimal performance. Reducing or increasing
the ue size may adversely affect stove performance.The Chimney ue exit must meet chimney manufacturer's specications.
The installation must meet all local and National codes. Do not connect this unit to a chimney ue serving another appliance.
Minimum system height is 4.6 m. (measured from base of appliance).
The Chimney System must be:
* secured at every joint and collar with 3 sheet metal screws.
* installed with the crimped or male ends pointing down. This will carry any liquid creosote or condensation back into the
stove.
* Installed according to the chimney/chimney pipe manufacturer's installation and safety guidelines
Procedure
1. Install all components to the chimney manufacturer's installation requirements. (Outside combustion air may be required,
consult local building codes. See Combustion Air section on page 13.)
2. If it is desirable to use smoke pipe in conjunction with the insulated chimney, see step 4.
3. If a roof or ceiling support is used in the installation, you will nd the chimney manufacturer's complete instructions packed
with the roof support.
4. To start installing smoke pipe (chimney connector), slip crimped edge of the pipe inside the stove collar. Use holes pro-
vided in collar to secure pipe with three screws.
5. Install the remaining lengths of pipe one on top of the other to the nished height of the chimney connector and secure
to each other.
Floor Protector
The stove may be installed on a combustible oor provided noncombustible ember protection is used.
This protection must extend as follows:
UK: The Hearth Protection must be 12mm thick and protrude at least 305mm in front of the unit.
See Figure #6, below.
FIG. #6 Minimum Width - 1.09m
Minimum Overall Depth - 900m
Non-combustible
oor protector
200mm
305mm
[200mm]
200mm]

NEO 1.6 EU-En 200116-20 13©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
- Combustion Air
Intake or combustion air can be supplied to the stove in one of two ways. Consult your local building code or National In-
stallation Code for Solid-Fuel-Burning Appliances and Equipment before proceeding. The unit must have adequate air for
combustion provided in the room the unit is installed in.
1. Outside air supply - (Necessary for mobile home installation, optional for residential installation.) Outside air may be
drawn from either underneath the stove or from behind.
Cut or drill a 100mm diameter hole directly below the bottom hole of the damper enclosure. Connect enclosure to the
oor with a short pipe. If you wish to connect the outside air to the rear hole on the ash box, then remove the or cover
plate on the bottom of the unit. This hole must get its air from a ventilated crawl space or be extended with duct to the
outdoors (see Figure #8, Page 13). The use of outside combustion air for residential installation requires the unit to be
secured to the structure to prevent dislodging of the air duct.
2. Room air supply - Remove the cover plate or knockout from the rear of the ash box enclosure. The stove will now
draw its air from the room through this opening and into the rebox intake.
Note: The living space around the stove must be well ventilated with good air circulation. Anything that may cause a nega-
tive pressure can cause gases or fumes to be pulled into the living area. During extremely cold weather, and especially
when burning at very slow rates, the upper parts of the exposed chimney may ice up, partially blocking the ue gases. If
blockage occurs, ue gases may enter living space.
Note: An outside air pipe shield is provided to place in front of the 4"pipe used to bring outaide air into the unit. Instructions
for instalaltion are provided with the shield.(Part #NE16.7872)
This hole must get its air from a ventilated space
This unit is not designed to be operated with the ring door open. In addition to the
obvious hazard of sparks landing on combustibles, an open re door will cause the stove to draw
air from the living space and possibly cause suffocation.
Optional Blower
The optional blower kit (WODC.BLOW) is equipped with a three prong power cord and may be installed at any time. Follow
installation instructions supplied with the kit. Route power supply cord away from stove.
Electrical rating: 230 volts A.C., 50Hz, .5 amps.
Fan output rating: 140 CFM
Blower Operation
Proper blower speed matched with air control setting will ensure peak performance from your stove. Operate as follows:
- Air control set to "L" (low), operate blower speed control on "Low".
- Air control set to half way or higher, operate blower speed control on High setting.
Automatic: To operate the blower automatically, set the rocker switch on the side of the fan housing to "Auto" and set the
speed switch to desired setting. This will allow the fan to turn on as the stove heats up to operating temperature. It will also
shut the blower off after the re has gone out and the unit cooled to below a useful heat output range.
Manual: To manually operate the blower, set the rocker switch to "Man" and set the speed switch to desired setting. This will
bypass the sensing device and allow manual control of the blower.
Switching from "Auto" to "Man" or selecting speed may be done anytime.

14 NEO 1.6 EU-En 200116-20©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
FIG. #7
Chimney
* 100mm diameter air inlet with rodent screen
* If the crawl space is well ventilated it is not
necessary to extend air inlet to outside
Concrete cap
Chimney Connector
305mm
Minimum rst
section of pipe.
Fireclay Flue liner
Minimum 2.415m
Ceiling Height
Non-combustible
oor protector
1000 mm
Hooded vent or
90 elbow turned down
Ensure that the Masonry chimney
meets all National and local fire
and building codes. Have the
chimney cleaned and inspected by
a professional to ensure there are no
cracks, weak mortar or other signs of
deterioration. See pipe manufactuers
installation instructions for further
information
Approved Through
Wall Installation
1500 mm
Minimum

NEO 1.6 EU-En 200116-20 15©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
FIG. #8
Chimney
Roof ashing
Storm collar
* 100mm diameter air inlet with rodent screen
* If the crawl space is well ventilated it is not
necessary to extend air inlet to outside
Spark arrestor
rain cap
Radiation shield
Chimney Connector
Chimney Support
1500 mm)
Minimum
Minimum 2.415m.
Ceiling Height
Non-combustible
oor protector
1000 mm
*
Hooded vent or
90 elbow turned down
The chimney may incorporate
an offset. To do this safely, all
sections of listed connector,
offset elbows and chimney
section must be screwed
together by at least three
sheet metal screws per joint.
The chimney must be suitably
supported by the chimney
manufacturer's listed offset
support.
Alternate out and up
installation
12"(305mm)
Minimum rst
section of pipe.
Wall Thimble
Unit may be harder to start.
Please provide as much verti-
cal length for the rst section
of pipe as possible.
*
*
*Check local and national codes

16 NEO 1.6 EU-En 200116-20©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Troubleshooting
Problem Cause Cure
Glass is Dirty 1. Wood is wet - Use dry wood
2.Turning down air control - Do not turn down until
or damper too soon a) there is a good bed of coals
b) the wood is charred
3.Draft too low - Improper chimney height and / or diameter
- Chimney plugged or restricted, check ue
- Provide outside air for combustion
4. Door gasket leakage - Replace gasket
- Check latch
Excessive Creosote Buildup - See 1,2,3, above.
Low Heat Output 1. Wood is wet - Use dry wood
2.Fire too small - Build a larger re
3.Draft too low - Chimney plugged or restricted, inspect and clean
Stove Won't Burn 1. Combustion air supply blocked - Check outside air supply for obstruction
- Check that room air cover is removed
2.Draft too low - Chimney plugged or restricted, inspect and clean
- Chimney oversized or otherwise unsuitable,
consult Dealer
Replacement Parts - NEO 1.6
(WHEN ORDERING, INCLUDE PART NUMBER WITH DESCRIPTION)
ITEM DESCRIPTION PART NO.
2............Embossed Panel Set.................... NE16.78375XX
3............Door Catch .......................................... NE16.7825
4............Ash Lip .......................................... NE16.5037701
6............Gasket Guide/Glass Retainer.............. NE16.7818
7............Replacement Glass (c/w Tape) .... NE16.5034700
8............Door Gasket Kit............................... WODC.DG58
9............Door Casting, Black....................... NE16.5037700
10..........Door Handle Assembly........................ NE16.7817
11 ..........Side Shield Bracket........................... NE16.78376
12..........Firebrick Set ........................................NE16.BRIC
13..........Brick Rail, Left/Right..................... NE16.RAILSET
14..........Replacement Baffle Kit....................NE16.BAFKIT
15..........Baffle Pin .........................................SSER.125001
16..........Ash System ..................................... NE16.LGADA
17..........Left Support, Black.............................NE16.78115
17b........Right Support, Black ......................... NE16.78125
18..........Ash Dump Assembly ........................... NE16.7857
19..........Ash Drawer........................................ NE16.78352
20..........Air Shutter Assembly ........................... NE16.7826
21..........Secondary Air Control Assembly........... NE16.7833
All parts may be ordered from your nearest Pacic Energy dealer.
Contact Pacic Energy for the location of the dealer nearest you.
22..........Trivet.............................................. NE16.5037704
23..........Levelling Feet (4pcs.) .................... NE16.5049765
24..........Lower Grill Assy............................. NE16.5037703
25..........Upper Grill..................................... NE16.5037702
Colour Codes, XX:
COLOUR CODES
Black ......BK Black Pearl.........BP
Ivory.......IY Coffee Brown.....CB
Blue........BE Copper...............CU
Red ........RD Titanium.............TI

NEO 1.6 EU-En 200116-20 17©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Firebrick Installation
ITEM/ ARTICLE DIMENSIONS PART NUMBER/ NUMÉRO DE
PIÈCE
A 1 1/2” X 4 1/2” X 1 1/4” (39 mm x 115 mm x 32 mm) 248.0
B 3” X 4 1/2” X 1 1/4” (77 mm x 115 mm x 32 mm) 247.0
D 9” X 4 1/2” X 1 1/4” (230 mm x 115 mm x 32 mm) 5096.99
This package contains 13 full-size rebricks, as well as 2 various cut-size bricks.
With the heater in the upright position, install rebricks as follows:
- Place 4 full-size rebricks at the back of the heater rst.
- Next, install the side rebricks, 3 full-size each side as shown below.
- Lastly, install 3 full-size rebricks and bricks A & B as shown in the bottom of the rebox.
A
B
D

18 NEO 1.6 EU-En 200116-20©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.

NEO 1.6 EU-En 200116-20 19©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Warranty Information
Pacic Energy Limited Lifetime Warranty
Wood Products
Pacic Energy extends the following warranty coverage to the original registered purchaser of the product:
LTD Lifetime Coverage (10 years)
Limited lifetime coverage is extended to the following components (parts only) porcelain nish, glass (glass for thermal
breakage only, not impact), plating, rebox and baffle.
3 Year Comprehensive
Pacic Energy will replace or repair any part found to be defective (parts and labor) for three years from the date of pur-
chase.
This coverage includes electrical components (blowers, speed controls and thermal switches).
Conditions:
Your stove has been designed to perform in the harshest climates in North America. You can be condent that
under normal use your stove will be trouble free for many years. If your stove is prematurely deteriorating this is
a signicant indicator of improper usage, for example; excessive draft, heating to large an area, contaminated fuel
- such as high sodium content or plastics and chemicals. Please be aware, these conditions may be reasons to
void your warranty.
For wood products - All installations must be installed according to all applicable local and national codes. It is the re-
sponsibility of the installer to ensure the unit is operating correctly at installation.
Any part that shows in our judgment evidence of defect shall be repaired, replaced or refunded at Pacic Energy’s option.
The defective part may be required to be returned to Pacic Energy or an accredited agent, transportation prepaid.
Porcelain is warranted for gloss retention. Certain colors may darken when heated and return to the original shade when
cool.
Glass is warranted against thermal breakage.
Plating is warranted against tarnishing. Gold plating may attain a deeper color with use.
Exclusions
Limited Lifetime coverage - Lifetime coverage is limited to the repair, replacement or refund of the indicated parts only.
Labor charges are not covered under the lifetime warranty.
The following items are not included in the Lifetime Warranty: rebox rails and heat shields.
The following parts are not warranted: rebrick, gaskets and ceramic ber blankets.
This warranty does not apply to any part that shows evidence of misuse, abuse, improper installation, accident, lack of
maintenance, or modication.
Pacic Energy shall in no event be liable for any special, indirect or consequential damages of any nature whatsoever
which are in excess of the original purchase price of the product.
Pacic Energy is not responsible for installation, operational or environmental conditions beyond our control.
(The company may, at its discretion, discharge all obligations by refunding the wholesale price of the defective part.)
For Warranty claims, please contact your nearest Pacic Energy dealer.

©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
PACIFIC ENERGY FIREPLACE PRODUCTS LTD.
2975 Allenby Rd., Duncan, B.C. V9L 6V8
For technical support, please contact your retailer.
Web site: http://www.pacicenergy.net
Printed in Canada