Pacific Tsunami Troubleshooting guide

Tsunami / High Flow Extractor
Operations & MaintenanceOperations & Maintenance
Operations & MaintenanceOperations & Maintenance
Operations & Maintenance
PFM/MEM/1102 Pacific Floor Machine Co.

Tsunami Carpet Extractor Setup and OperationsTsunami Carpet Extractor Setup and Operations
Tsunami Carpet Extractor Setup and OperationsTsunami Carpet Extractor Setup and Operations
Tsunami Carpet Extractor Setup and Operations
Setting the Chemical Dilution Ratio on the MacSetting the Chemical Dilution Ratio on the Mac
Setting the Chemical Dilution Ratio on the MacSetting the Chemical Dilution Ratio on the Mac
Setting the Chemical Dilution Ratio on the Machinehine
hinehine
hine
Before using the machine, it should be set up to feed the proper dilution ratio
of your traffic lane extraction cleaner to the prespray wand. The machine is
preset to feed a water chemical mix at a rate of 33:1 or about 4 ounces of
cleaner to one gallon of water.
Tip ColorTip Color
Tip ColorTip Color
Tip Color
Tan
Orange
Turquoise
Pink
Clear
Brown
Red
White
Green
Blue
Yellow
Black
Purple
Gray
None
RatioRatio
RatioRatio
Ratio
102:1
75:1
60:1
43:1
33:1
28:1
22:1
18:1
16:1
13:1
9:1
6:1
5:1
4:1
3.6:1
Ounces / GallonOunces / Gallon
Ounces / GallonOunces / Gallon
Ounces / Gallon
1.25
1.70
2.15
3.00
3.90
4.55
5.80
7.00
7.90
9.80
14.80
20.15
27.80
31.60
35.00
Remove the two cover mounting screws
on the top of the machine body.
The Dema tip is located in the plumbing
on the left side of the machine.
The black cowling can now be removed.
This exposes the electrical and plumb-
ing hardware in the machine.
The machine comes with a set of 14, color coded,
Dema injector tips. Each tip will offer a different
feed ratio. The injector tip is located in a plumbing
manifold under the machine top cover.
Pacific Floor Machine Co. Page 1

MacMac
MacMac
Machine Operationshine Operations
hine Operationshine Operations
hine Operations
Read and understand the Operators Manual that came with the machine.
If this manual is not on hand it may be ordered from your local Pacific
dealer or by calling Pacific directly at 800-968-1332 and speaking with a
customer care representative.
The Tsunami is a wet extraction, direct hookup, carpet cleaning tool. It is
meant to be used in conjunction with other carpet maintenance machines.
The frequent use of a good two motor upright vacuum or a high perfor-
mance wide area vacuum in conjunction with a good extraction spotter is
essential for a complete carpet cleaning program. When the situation dic-
tates, this machine may be used in conjunction with a slow speed buffer
and carpet bonnets and or carpet brushes. Air blowers should be used
when ever possible to aid in the drying process.
Install the proper color coded tip and
replace the feed hose. Reinstall the
machine cover and tighten the mount-
ing screws.
Remove the feed hose and the Dema tip
will be exposed. Unscrew the tip from the
feed system by hand.
Pacific Floor Machine Co. Page 2

AssembAssemb
AssembAssemb
Assemble the Neededle the Needed
le the Neededle the Needed
le the Needed TT
TT
Toolsools
oolsools
ools
Tsunami with Hoses and ChemicalsTsunami with Hoses and Chemicals
Tsunami with Hoses and ChemicalsTsunami with Hoses and Chemicals
Tsunami with Hoses and Chemicals
Extra hoses as neededExtra hoses as needed
Extra hoses as neededExtra hoses as needed
Extra hoses as needed
HD eHD e
HD eHD e
HD extension cabxtension cab
xtension cabxtension cab
xtension cable & plierle & plier
le & plierle & plier
le & plierss
ss
s
FF
FF
Faucet adapteraucet adapter
aucet adapteraucet adapter
aucet adapterss
ss
s
Traffic Lane Extraction Cleaner goes
into this bottle and is metered into
the yellow pre-treat hose and wand.
Anti-foam liquid goes into this bottle
and is metered into the recovery
tank when the operator depresses a
feed switch.
Pacific Floor Machine Co. Page 3

VV
VV
Vacuum the Carpet Areaacuum the Carpet Area
acuum the Carpet Areaacuum the Carpet Area
acuum the Carpet Area
Genius 14, a good 2 motor upright vacuum
Remove theaeratorfrom thesink and installa
matching adaptor from the hardware kit sup-
plied with the machine.
Prepair the SinkPrepair the Sink
Prepair the SinkPrepair the Sink
Prepair the Sink
Prepair the MacPrepair the Mac
Prepair the MacPrepair the Mac
Prepair the Machinehine
hinehine
hine
Unroll the hoses and attach to the machine. The
gray hose is for the clean water IN and the clear
hose is for dirty water OUT. Plug the electrical
cable into the pig tail on the machine.
Aerator
Adapters
Turn valves to
Open position Clear line
dirty water OUT
Electrical Plug
Gray line
water IN
Pacific Floor Machine Co. Page 4

AttacAttac
AttacAttac
Attach the Hose Assembh the Hose Assemb
h the Hose Assembh the Hose Assemb
h the Hose Assembll
ll
lyy
yy
y
Attach the gray hose to the faucet
and check for leaks.
Secure clear drain hose in sink,
floor drain or commode.
Plug electrical cable into
grounded outlet.
These valves are truned to OFF.
Turn all valves ON to begin cleaning.
Do aDo a
Do aDo a
Do a TT
TT
Test Pull with the Macest Pull with the Mac
est Pull with the Macest Pull with the Mac
est Pull with the Machinehine
hinehine
hine
Test clean an area using no chemicals. If
thereis cleanerresidualin thecarpet from
previous cleaning no pretreating will be
necessary. However, defoam liquid may
be needed if too much residue cleaner is
inthecarpet. Watchthe seethroughcover
on the front of the machine and you will be
able to tell if over foaming is going to be a
problem. If you note excess foam or the
vacuum motor sounds like it is slowing
downyoushoulddepressthe Defoambut-
ton on the machine control panel. This al-
lows defoam liquid to be pulled into the re-
coverytank. Ifthecarpetseemstobeclear
of cleaner residual, you may pretreat the
area as needed.
Pacific Floor Machine Co. Page 5

Pretreat as Needed and Begin CleaningPretreat as Needed and Begin Cleaning
Pretreat as Needed and Begin CleaningPretreat as Needed and Begin Cleaning
Pretreat as Needed and Begin Cleaning
Position the machine for the first
cleaning pass. Turn the vacuum
switch ON. Depress the Intermittent
Spray button and pull the unit back-
wards. Lift up on the handle just
enough to keep the vacuum shoe in
good contact with the carpet.
At the end of the clean-
ingpassletoffthespray
button and pull the ma-
chine a few inches
more so the vacuum
can pick up the remain-
ing water. Reposition
themachineforthesec-
ond pull being sure to
over lap the cleaning
stroke about 2 inches.
Continueinthismanner
until the entire room is cleaned. Always try to work away from the hoses.
Keep both hands on the machine and work the hoses with your feet as
needed. Extra hoses are available in 50’sections with valves on each end.
Themaximumworkablehose lengthis250 feet. Ifmore distanceisneeded,
an extra externally mounted discharge pump may be used.
Intermittent Spray
Vacuum
Defoam Button
Constant Spray (ON / Off)
Pacific Floor Machine Co. Page 6

MacMac
MacMac
Machine Maintenancehine Maintenance
hine Maintenancehine Maintenance
hine Maintenance
Remove the see through cover on the
front of the machine to access the filters
and the float switch.
The vacuum filter screen should be
cleaned after each job. Wipe the screen
clean on a regular basis and periodically
remove to do thorough cleaning.
Use the spray wand to clean the
inside of the tank.
Remove the pump filter screens
for a complete cleaning.
Unscrew the brass thumb nut to
removethe floatfora more com-
plete cleaning.
Use the spray wand to clean the
floatmechanismandpumpfilters.
Pacific Floor Machine Co. Page 7

The pump filter screens can be removed from the
machineand disassembled for acomplete cleaning.
The pump float switch should be removed periodi-
cally and given a thorough cleaning and inspection.
The see through channel cover should be removed for cleaning on a regular
basis. Use a wet pick up vacuum to remove residual sand and water.
Pacific Floor Machine Co. Page 8

Remove theimpellerand wipecleanthe running surfacesinside thepumphous-
ing. Coat the new impeller and running surfaces with a bit of vegetable oil.
The rubber, paddle wheel, impeller is a wear item and will need to be replaced
periodically. This pump is located in the right rear of the machine.
Remove the cover plate and the gasket seal. It has been noted that the use of
2 gaskets instead of 1 gives longer and more trouble free impeller life.
Pacific Floor Machine Co. Page 9

After inspection, install the new coated impeller. Make sure the impeller fits
tightly on the motor shaft and is well seated in the housing.
Reinstall the machine cowling and secure with the 2 mounting screws. Do an
assurance test on the pump before sending the unit back into the service.
Check the gasket seal for integrity and install over the machined housing sur-
face. Install the pump cover plate and secure with the 4 mounting screws.
Pacific Floor Machine Co. Page 10

TRTR
TRTR
TROUBLE SHOOOUBLE SHOO
OUBLE SHOOOUBLE SHOO
OUBLE SHOOTING CHARTING CHAR
TING CHARTING CHAR
TING CHARTT
TT
T
1. Recovery tank will not drain
2. No water at machine
3.Vac motor RPMs very low
4.Vac motor will not turn ON
5. No chemical injection with
prespray
6.Back filling of prespray bottle
7.Water going to machine but
not to prespray system
8. Hazing of view windows
9. Slow drying times
10. Machine shocks operator
11. Defoamer not injecting
1.Valves are closed
2.Dirty float switch
3. Pump is over heated
4. Drain hose is kinked
5. Pump not priming
6. Clogged tank filters
7.Float switch dirty or
faulty
8. Pump impeller faulty
1. Faucet is OFF
2.Valves are closed
3.Water hose is kinked
4. In line screens clogged
1.Recovery tank over full
2.Excess foam in tank
1.Cable not plugged in
2. Circuit breaker blown
3. Bad switch
4.Loose wiring connector
5. Bad vac motor
1. Clogged injector or tip
2. Chemical residue in system
3.Worn or pitted injector
4. Clogged chemical line filter
1.Worn O rings in chemical
injector
1. Quick connect not seated
2. Clogged injector
1. Using strong solvents
1.Dirty vacuum filter
2.Vac shoe clogged
3. Poor vacuum seal
1. Short in unit or cable
1. Clogged tube
2.Faulty switch
3. Faulty solenoid
1. Open all drain valves
2. Clean float switch
3. Shorten pump out distance
4. Straighten hoses
5.Tighten fittings inside recov-
ery tank
6. Clean filters
7. Clean float and replace as
needed
8. Replace impeller
1.Turn ON
2. Open valves
3. Straighten hoses
4. Clean or replace screen
1.(See solutions for problem #1)
2. Use more defoamer
1. Re-plug cable
2. Reset breaker
3. Service CK & replace
4. Service CK & secure
5. Service CK & replace
1. Remove and clean
2. Remove spray tip from
prespray wand then run an
acid rinse through the system
3. Replace injector
4. Clean filter
1. Replace O rings & injector
1. Reseat connection
2. Remove & clean
1. Use a different chemical
1. Clean filters
2. Remove obstruction
3.Reseat cover or replace seals
1. Stop using & Service CK
1. Clean tube
2. Service CK & replace
3. Service CK & replace
PRPR
PRPR
PROBLEMOBLEM
OBLEMOBLEM
OBLEM CACA
CACA
CAUSEUSE
USEUSE
USE SOLUTIONSOLUTION
SOLUTIONSOLUTION
SOLUTION
Pacific Floor Machine Co. Page 11