Pakedge Device & Software RB-KIT User manual

RB-KIT
Preconfigured Enterprise-Class Router
& Security Appliance
Installation Manual – Version 2.0

FCC Declaration of Conformity
Pakedge Device & Software, 1163 Triton Dr., Foster City, CA, 94404, declares under sole responsibility that
the RB-KIT complies with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device
complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference that may
cause undesired operation.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING
WATER. CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER
THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS.
REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. CAUTION: THIS DEVICE
MUST BE INSTALLED AND USED IN STRICT ACCORDANCE WITH THE MANUFACTURER’S
INSTRUCTIONS AS DESCRIBED IN THE USER DOCUMENTATION THAT COMES WITH
THE PRODUCT. WARNING: POSTPONE INSTALLATION UNTIL THERE IS NO RISK OF
THUNDERSTORM OR LIGHTNING ACTIVITY IN THE AREA.
RB-KIT INSTALLATION MANUAL 1

RB-KIT INSTALLATION MANUAL
SAFETY PRECAUTIONS:
When using this device, always follow basic safety precautions, to reduce the risk of fire, electric shock, and
injury to persons, including the following:
• Read all of the instructions (listed here and/or in the user manual) before you operate this equipment.
• Comply with all warning and caution statements in the instructions.
• Retain the instructions for future reference.
• Observe all warning and caution symbols that are afxed to this equipment.
• Comply with all instructions that accompany this equipment.
• Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to
determine that the product is in safe operating condition.
• Installation of this product must be in accordance with national wiring codes and conform to local regulations.
•Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For
added protection for this product during a lightning storm, or when it is left unattended and unused for long
periods of time, unplug the power supply, and disconnect the CAT5e..This will prevent damage to the product
due to lightning and power surges.
• Give particular attention to all safety precautions.
• Operate this product only from the type of power source indicated on the product’s marking label. If you are not
sure what type of power is supplied to your home, consult your dealer or local power company.
• It is recommended that the customer install an AC surge protector in the AC outlet to which this device is
connected. This is to avoid damage to the equipment from lightning strikes and other electrical surges.
• Wipe the unit with a clean, dry cloth. Never use cleaning uid or similar chemicals. Do not spray cleaners
directly on the unit or use forced air to remove dust.
• Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.
• Do not directly cover the device, or block the airow to the device with insulation or any other objects.
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RB-KIT INSTALLATION MANUAL
**** Warning ****
No Factory Reset - The RB-KIT was designed to be a very robust and exceptionally reliable product. Because
of this, you will find the RT-50S does not have a hardware or software reset button. The product can only be
reset by Pakedge either remotely, if the router is connected to a working internet connection with remote access or
at Pakedge’s facility. We highly recommend using the product only as described in Pakedge’s “Installation User
Manual” and “Advanced Setup User Manual”.
If you have further questions, email suppor[email protected] or call 1-650-385-8703 for support.
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RB-KIT INSTALLATION MANUAL
Table of Contents
1 INTRODUCTION ............................................................................................................................... 5
1.1 Package Content ................................................................................................................6
1.2 Getting to Know the RT-50S ................................................................................................. 6
Description for front LED’s: ................................................................................................... 7
Description for Ports: .......................................................................................................... 8
2 NETWORK CONFIGURATION/SETUP OVERVIEW ..............................................................................10
2.1 Summary of Settings & IP Address Configuration .................................................................10
2.2 Summary of Setup ..........................................................................................................11
2.2.1 Basic Setup ...................................................................................................................11
2.2.2 Advanced Features Setup ...............................................................................................11
3 HARDWARE INSTALLATION ..............................................................................................................13
3.1 Installing the Router and Switch ........................................................................................13
3.1.1 Securing RV-50S in RMB-FG Rack Mount Bracket ..............................................................14
4 BROADBAND SOFTWARE CONFIGURATION .................................................................................... 15
4.1 DHCP Configuration ........................................................................................................15
4.2 Static IP ..........................................................................................................................16
4.3 PPPoE Configuration .........................................................................................................23
5 SUBSCRIPTION SERVICES .................................................................................................................26
6 CHANGING DEFAULT PASSWORDS .................................................................................................28
APPENDIX A – TROUBLESHOOTING FAQ’S ..........................................................................................30
APPENDIX B – SPECIFICATIONS ...........................................................................................................32
APPENDIX C – TECHNICAL SUPPORT ................................................................................................... 34
APPENDIX D – LIMITED WARRANTY .....................................................................................................35
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RB-KIT INSTALLATION MANUAL
1. INTRODUCTION
The RB-KIT is an integrated, all-in-one security router appliance that delivers enterprise-class multi-threat protection
and routing for your home. It offers a full suite of security services in one hardened router platform: antivirus /
antispyware / antimalware, intrusion prevention (IPS), web ltering, stateful rewall and trafc shaping, and
IPSec/SSL VPN.
The RB-KIT is precongured to allow custom installers to focus on quick, quality installations without enterprise
configuration worries.
Also, the Pakedge Router including in the kit is congured for a Guest Network. The Guest Network is called
VLAN 6 is only used for a Guest Network because it is setup by policy to only have internet access- no other
devices on the internal network will be accessible. If a Guest Network is desired, connect a VLAN capable
wireless access point directly to the router configured to the 6th VLAN.
Note: If this is your first time installing this product, please read this manual in its entirety. Even though this
product was design to get you up and running quickly, you can perform unlimited customizations to meet
every installation.
A very Basic (Section 2.2.1) setup would be- configure the router for the type of internet service such as
Dynamic, Static and PPPoE and plug the appropriate cables into the different devices.
A more Advance (Section 2.2.2) setup would be to do everything in the prior paragraph and then adding
load balancing for two internet connections and a setting up SSL VPN tunnel.
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RB-KIT INSTALLATION MANUAL
This Quick Start Guide only covers the Basic Setup, there a separate Advanced Features User Manual
(for latest Advanced Manual, please visit http://www.pakedge.com/userguides.php ) which covers the
advanced features offered by Pakedge.
Any configuration outside of the Basic and Advanced is NOT supported by Pakedge. Support, if needed, can
be obtained from Fortinet.
1.1 PACKAGE CONTENT
Open the package carefully, and make sure that none of the items listed below are missing.
• RT-50S - Audio-Video Bridging Router
• RMB-FG - Rackmount Bracket
• Power supply AC/DC (for RT-50S)
• Power Cable (US, EUR, UK, AUS/NZ, IT or IN/SA)
• Console Serial Cable (used for advanced features)
• CAT5E Cable
• Installation Manual - (Basic Only, Advanced Features Manual is Downloadable on
www.pakedge.com/userguides.php )
• Hardware Accessories
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RB-KIT INSTALLATION MANUAL
1.2 GETTING TO KNOW THE RT-50S
The front panel consists of LED indicators.
Description for front LED’s:
The router is powered on.
The router is turned off.
On during start-up or reboot.
Normal Operation.
The correct cable is in use and the
connected equipment has power.
Network activity at this interface.
No link established.
The interface is connected at 100 Mbps.
Green
Off
Green
Off
Green
Flashing Green
Off
Green
Power
Status
Link / Activity
10/100
OPERATIONSTATUSLED
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RB-KIT INSTALLATION MANUAL
1.2 GETTING TO KNOW THE RT-50S
The rear panel of the switch is laid out as follows:
Description for Ports:
Internal
WAN1 and
WAN 2
CONSOLE
USB
RJ-45
RJ-45
RJ-45
USB
10/100 Base-T
10/100 Base-T
9600 bps
Ethernet
Ethernet
RS-232-C
USB
3-port switch connection to up to three
devices or the internet network.
Redundant connections to the Internet.
Optional connection to the
management computet. Provides access
to the command line interface (CLI).
Optional connection for FortiUSB key
for firmware backup and installation.
PROTOCOL DESCRIPTIONTYPE SPEEDCONNECTOR
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RB-KIT INSTALLATION MANUAL
1.2 GETTING TO KNOW THE RT-50S
Restore to Factory Defaults
Due to the nature of an enterprise gateway/security appliance, a standard reset to factory default button
does not exist. Since the RT-50S is precongured, chances are a factory reset will not be required. However,
if for some reason this reset is needed, please contact Pakedge support for assistance.
Power Plug
To be compatible with electric service standards around the world, the switch is designed with a power
supply in the range from 100 to 240VAC, 50/60Hz. Please make sure that your outlet standard is within
this range. To power the switch, plug the female end of the power cord firmly into the receptacle of the
switch and the other end into a power outlet. After the power cord is plugged in, the power LED should be a
solid green to indicate normal power status.
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RB-KIT INSTALLATION MANUAL
2 Network Configuration/Setup Overview
2.1Summary of Settings & IP Address Configuration
192.168.1.99
Dynamic IP Service
Dynamic IP Service
192.168.1.110 to 192.168.1.210
Internal Interface
WAN1 Interface
WAN2 Interface
DHCP Server on Internal Interface
Network
DHCP
OPERATIONSTATUSLED
Pakedge Factory Default Settings for RB-Kit
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DHCP VLAN6 – 192.168.6.110 to 192.168.6.210
Guest Network
Also, the Pakedge Router including in the kit is congured for a Guest Network. The Guest
Network is called VLAN 6 is only used for a Guest Network because it is setup by policy
to only have internet access- no other devices on the internal network will be accessible. If a
Guest Network is desired, connect a VLAN capable wireless access point directly to the router
configured to the 6th VLAN.
Pakedge has a full line of 802.1q or VLAN capable wireless access point. Please contact
Pakedge for exact model numbers.

RB-KIT INSTALLATION MANUAL
2.2 Summary of Setup
2.2.1 Basic Setup
Most installations will only require plugging in the cables into the right ports and setting up the type of
internet connection (ie. Static, Dynamic, etc) for an easy plug and play configuration.
To complete the basic setup- Follow the instructions in:
1. Section 3 to complete the hardware installation
2. Then Section 4 to configure the broadband internet connection.
3. At this point, you are up and running, however if you desire to activate the optional Security
Subscription, go to Section 5.
2.2.2 Advanced Features Setup
After completing the basic setup, advanced features can be added if desired. This will required a different
login from the basic installation. The current advanced features that are discussed in this manual are:
• Disable DHCP - this feature is useful if there is another DHCP server on the subnet/network.
• Change LAN IP Address Values - this is useful is you wish to change the IP address
from it’s factory default of 192.168.1.X
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For Basic Setup -
Username- user
Password- user
For Advanced Setup -
Username- pakedge
Password- pakedgef

RB-KIT INSTALLATION MANUAL
• Port Forwarding - is sometimes known as port mapping. This feature allows forwarding a network
port from the internet to a port on the internal network behind the router. This is needed if the user wishes to
publish a web server or mail server inside the internal network.
• VPN - this service allows a user to remotely connect to the internal network behind the router from the
internet. Pakedge currently supports 2 types of VPN connections PPTP and SSL.
1. PPTP - PPTP technology extends the Point to Point Protocol (PPP) standard for traditional dial-up
networking. PPTP operates at Layer 2 of the OSI model. As a network protocol, PPTP is best
suited for the remote access applications of VPNs, but it also supports LAN internetworking. PPTP
client software is included with all current Windows and Linux operating systems and is also
included with Mac OS X (10.2) and above.
2. SSL - SSL runs on Secure Socket Layers technology and is accessible via https over web
browsers. It permits a user to establish safe and secure remote access sessions from
virtually any internet browsers to access home controls, share files, etc. SSL VPN advantage
over IPsec VPN is that a client software does not need to be installed.
• Dual WAN Redundancy - the ability for a user to have two broadband connections (one from the
cable provide and another from the phone company) as a backup in case first connection goes down.
• Dynamic DNS - Allows users with non-static IP addresses to access their device with a DNS name
service that tracks the IP address when it changes.
Each of these features is independent of each other and sequence of installation does not matter. Pakedge will add more
features over time. Please visit our website for the latest Advanced Features User Manual: http://www.pakedge.com/
userguides.php. Finally, additional features can be added by referring to the Fortinet Administrator Guide for the Fortigate-
50B http://www.pakedge.com/docs/fortigate_admin_4.pdf. Please note, Pakedge does not support anything outside
of these features. If support is required, it can be purchased from Fortinet. Please contact Pakedge for details.
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RB-KIT INSTALLATION MANUAL
3 Hardware Installation
3.1 Installing the Router and Switch
3.1.1 Securing RV-50S in RMB-FG Rack Mount Bracket
Remove Rubber feet
from RT-50S
Guide RT-50S Router
into Rackmount Bracket
RMB-FG
Position RT-50S snug against
bracket so face can be seen
through bracket opening. Flip
over and align screw holes
with those of router.
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RB-KIT INSTALLATION MANUAL
Use the supplied 4 x
M3 screws to attach the
RT-50S to the RMB-FG as
shown
Plug in AC/DC Power
supply into Router .
Place Velcro strips on
Power supply and attack
to rack. Plug in power
cord to AV outlet
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RB-KIT INSTALLATION MANUAL
4 Broadband Software Configuration
There are only a few settings to the RT-50S Router conguration that may be needed before the router/
switch kit is operational. The first router configuration is to setup your broadband internet connection. To do
this, determine the type of internet service you have. There are three types of internet connections that are
supported by the RT-50S:
1) DHCP (Typically used by cable companies and DSL basic service)
2) Static IP (Fixed Public IP address mostly used by Business Class Broadband services)
3) PPPoE (Used by DSL companies such as AT&T)
Determine the type of internet connection from your ISP, and then follow one of the three instruction sets below
to connect the RT-50S to the internet.
4.1 DHCP Configuration
There are no configuration changes necessary if the internet service provider is using DHCP and you do not
wish to open network ports to the public internet or use SSL virtual private network (VPN).
Power down the internet provider supplied device and leave it powered down for one minute. Plug the
Ethernet cable from the ISP device into the “WAN1” port on the RT-50S Router. Power up the internet
provider supplied device, wait one minute then power on the Router.
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RB-KIT INSTALLATION MANUAL
4.2 Static IP
To configure the RT-50S Router to use a static IP complete the following steps:
1) Determine the following information provided by the Internet Service Provider:
i) IP Address
ii) Subnet Mask
iii) Default Gateway
iv) DNS Server(s)
2) Connect an Ethernet cable from the RT-50S- Port 1, 2 or 3 to a PC’s Ethernet Port.
3) Open Internet Explorer on the PC and go to http://192.168.1.99.
4) At the login prompt type in the username: user
and the password: user.
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RB-KIT INSTALLATION MANUAL
5) Click on Network under System on the left hand side of the screen.
Click on Interface.
6) Double click on the wan1 row
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RB-KIT INSTALLATION MANUAL
7) Click on the Manual radio button under the Addressing Mode heading. Enter the IP address and
Subnet mask information provided by the ISP, then click OK.
We are using 100.100.100.100/255.255.255.0 as an example only.
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RB-KIT INSTALLATION MANUAL
8) You are now connected to the internet, however to ensure the optimal performance, we recommend
replacing the default DNS settings with your ISP’s DNS settings. To add your ISP’s DNS information, log off
user and login again using the adminstrator name - pakedge, and the password - pakedgef.
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