PaloAlto Networks ION 1000 Application guide

ION 1000 Hardware Reference
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Palo Alto Networks, Inc.
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©2020–2021 Palo Alto Networks, Inc. Palo Alto Networks is a registered trademark of Palo
Alto Networks. A list of our trademarks can be found at www.paloaltonetworks.com/company/
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companies.
Last Revised
July 15, 2021
ION 1000 Hardware Reference 2©2021 Palo Alto Networks, Inc.

Table of Contents
Before You Begin................................................................................................5
Tamper Proof Statement............................................................................................................ 6
Third-Party Component Support............................................................................................. 7
Product Safety Warnings........................................................................................................... 8
ION 1000 Overview........................................................................................11
ION 1000.................................................................................................................................... 12
ION 1000 Ports......................................................................................................................... 13
ION 1000 Front Panel with LEDs......................................................................................... 14
ION 1000 Specificaons......................................................................................................... 15
ION 1000 Compliance Statement.........................................................................................17
ION 1000 Installaon Kit Components...............................................................................19
Power on the ION 1000......................................................................................................... 20
Shut Down the ION 1000...........................................................................................20
Reboot the ION 1000...................................................................................................20
Install the ION 1000....................................................................................... 21
Rack Mount the ION 1000.....................................................................................................22
Wall Mount the ION 1000..................................................................................................... 24
Install the ION 1000 by Replacing an Exisng Router.....................................................26
Install the ION 1000 With an Exisng Router...................................................................27
Install the ION 1000 in Control Mode.................................................................................28
ION 1000 Hardware Reference 3©2021 Palo Alto Networks, Inc.

Table of Contents
ION 1000 Hardware Reference 4©2021 Palo Alto Networks, Inc.

Before You Begin
Read the following topics before you install or service a Palo Alto Networks® next-
generaon firewall or appliance. The following topics apply to all Palo Alto Networks
firewalls and appliances except where noted.
>Tamper Proof Statement
>Third-Party Component Support
>Product Safety Warnings
5

Before You Begin
Tamper Proof Statement
To ensure that products purchased from Palo Alto Networks were not tampered with during
shipping, verify the following upon receipt of each product:
• The tracking number provided to you electronically when ordering the product matches the
tracking number that is physically labeled on the box or crate.
• The integrity of the tamper-proof tape used to seal the box or crate is not compromised.
• The integrity of the warranty label on the firewall or appliance is not compromised.
ION 1000 Hardware Reference 6©2021 Palo Alto Networks, Inc.

Before You Begin
Third-Party Component Support
Before you consider installing third-party hardware, read the Palo Alto Networks Third-Party
Component Support statement.
ION 1000 Hardware Reference 7©2021 Palo Alto Networks, Inc.

Before You Begin
Product Safety Warnings
To avoid personal injury or death for yourself and others and to avoid damage to your Palo Alto
Networks hardware, be sure you understand and prepare for the following warnings before you
install or service the hardware. You will also see warning messages throughout the hardware
reference where potenal hazards exist.
All Palo Alto Networks products with laser-based opcal interfaces comply with 21 CFR
1040.10 and 1040.11.
The following safety warnings apply to all Palo Alto Networks firewalls and appliances, unless a
specific hardware model is specified.
• When installing or servicing a Palo Alto Networks firewall or appliance hardware component
that has exposed circuits, ensure that you wear an electrostac discharge (ESD) strap. Before
handling the component, make sure the metal contact on the wrist strap is touching your skin
and that the other end of the strap is connected to earth ground.
French Translaon: Lorsque vous installez ou que vous intervenez sur un composant matériel
de pare-feu ou de disposif Palo Alto Networks qui présente des circuits exposés, veillez
à porter un bracelet anstaque. Avant de manipuler le composant, vérifiez que le contact
métallique du bracelet anstaque est en contact avec votre peau et que l’autre extrémité du
bracelet est raccordée à la terre.
• Use grounded and shielded Ethernet cables to ensure agency compliance with electromagnec
compliance (EMC) regulaons.
French Translaon: Des câbles Ethernet blindés reliés à la terre doivent être ulisés pour
garanr la conformité de l'organisme aux émissions électromagnéques (CEM).
• (ION 7000 and ION 9000 only) At least two people are recommended for unpacking, handling,
and relocang the heavier firewalls.
• Do not connect a supply voltage that exceeds the input range of the firewall or appliance. For
details on the electrical range, refer to electrical specificaons in the hardware reference for
your firewall or appliance.
French Translaon: Veillez à ce que la tension d’alimentaon ne dépasse pas la plage d’entrée
du pare-feu ou du disposif. Pour plus d’informaons sur la mesure électrique, consulter la
rubrique des caractérisques électriques dans la documentaon de votre matériel de pare-feu
ou votre disposif.
• Do not replace a baery with an incorrect baery type; doing so can cause the replacement
baery to explode. Dispose of used baeries according to local regulaons.
French Translaon: Ne remplacez pas la baerie par une baerie de type non adapté, cee
dernière risquerait d’exploser. Meez au rebut les baeries usagées conformément aux
instrucons.
• I/O ports are intended for intra-building connecons only and not intended for OSP (Outside
Plant) connecons or any network connecons subject to external voltage surge events.
ION 1000 Hardware Reference 8©2021 Palo Alto Networks, Inc.

Before You Begin
•(All Palo Alto Networks appliances with two or more
power supplies)
Cauon: Shock hazard
Disconnect all power cords (AC or DC) from the power
inputs to fully de-energize the hardware.
French Translaon: (Tous les appareils Palo Alto
Networks avec au moins deux sources d’alimentaon)
Débranchez tous les cordons d’alimentaon (c.a. ou
c.c.) des entrées d’alimentaon et meez le matériel
hors tension.
ION 1000 Hardware Reference 9©2021 Palo Alto Networks, Inc.

Before You Begin
ION 1000 Hardware Reference 10 ©2021 Palo Alto Networks, Inc.

ION 1000 Overview
Learn about the Prisma SD-WAN ION 1000 and then plan your deployment.
>ION 1000
>ION 1000 Ports
>ION 1000 Front Panel with LEDs
>ION 1000 Specificaons
>ION 1000 Compliance Statement
>ION 1000 Installaon Kit Components
>Power on the ION 1000
11

ION 1000 Overview
ION 1000
The Prisma SD-WAN Instant-On Network (ION) 1000, designed for the enterprise branch site
only, transforms legacy wide area networks (WANs), enabling you to combine heterogeneous
underlying transports into a unified hybrid WAN. It establishes service-level agreements (SLAs) for
security, path selecon, and applicaon performance. It also helps gain direct insight into end user
applicaon performance for tradional, SaaS, modern encrypted applicaons.
Deploy the ION 1000 in a standalone fashion without a data center device, thereby, enabling
granular control and visibility for direct-to-internet deployment scenarios.
The ION device parcipates in bi-direconal communicaons with the Prisma SD-WAN controller,
enabling configuraon of devices, applicaons, and WANs. It can be deployed as follows:
• Standalone Prisma SD-WAN ION 1000 (No HA)
• Prisma SD-WAN ION 1000 deployed as an HA pair
ION 1000 Hardware Reference 12 ©2021 Palo Alto Networks, Inc.

ION 1000 Overview
ION 1000 Ports
The ports on the ION 1000 are used as follows:
Ports Descripon
AUX This port is an auxiliary access port intended for offline
access, configuraon, and troubleshoong of a system during
installaon.
Internet/LAN/WAN Ports Ports 1- 4 are individual ports, used for internet, local
area network (LAN), or mul-path label switching (MPLS)
connecvity. By default, all ports 1- 4 are DHCP-enabled ports.
On the LAN port, configure the applicaon reachability probe
to monitor the reachability of an applicaon on a given path. If
you do not configure a port for the applicaon probe, an alarm
is raised to indicate that applicaon probe is disabled.
ION 1000 Hardware Reference 13 ©2021 Palo Alto Networks, Inc.

ION 1000 Overview
ION 1000 Front Panel with LEDs
The Prisma SD-WAN ION 1000 LEDs indicate the following status:
Icons Descripon
Displays disk status. Orange light (Blinking)—Disk acvity.
Displays controller connecvity status. Green light—Connected.
Red light—Not Connected.
Displays power status. Green light—Powered On.
No light—Powered Off.
ION 1000 Hardware Reference 14 ©2021 Palo Alto Networks, Inc.

ION 1000 Overview
ION 1000 Specificaons
The ION 1000 device specificaons are shown below:
Feature Descripon
I/O
WAN/LAN/Internet 4 x 10/100/1000 RJ-45
Throughput
Throughput Up to 100 Mbps
Encrypted throughput is measured with 1400 byte
HTTP packets with all features turned on.
Power and Mechanical
Type or Was 1 36W Power Adapter
Power Input AC 100~240 V @50~60 Hz
Fan cooling Fanless
Cerficaons
Cerficaons FCC/UL, CE (EMC)
Environmental
Operang temperature 32°F to 104°F (0°C to 40°C)
Storage temperature -4°F to 158°F (-20°C to 70°C)
Operang humidity 5% to 90% (non-condensing)
Storage humidity 5% to 95% (non-condensing)
Mounng Opons Rack Mounng, Wall Mounng
Physical
Weight 2.64 lbs (1.2 kg)
Dimensions 6.97" x 1.73" x 5.73" (177mm x 44mm x 145.5mm)
ION 1000 Hardware Reference 15 ©2021 Palo Alto Networks, Inc.

ION 1000 Overview
Feature Descripon
Local network Access Typically a downstream Layer 2 (L2) or Layer 3 (L3)
Ethernet switch and/or a Wireless Access Point
(WAP).
Internet connecvity This connecvity is used to reach the Prisma SD-
WAN controller. It can be in the form of a private
connecon by an MPLS network through a corporate
data center. It can also be a public internet connecon
provided through a local or broadband connecon.
ION 1000 Hardware Reference 16 ©2021 Palo Alto Networks, Inc.

ION 1000 Overview
ION 1000 Compliance Statement
The following lists the ION device hardware compliance statements:
•VCCI: This secon provides the compliance statement for the Voluntary Control Council for
Interference by Informaon Technology Equipment (VCCI), which governs radio frequency
emissions in Japan. The following informaon is in accordance to VCCI Class B requirements:
Translaon: This is a Class B product. In a domesc environment this product may cause radio
interference, in which case the user may be required to take correcve acons.
•KCC
Translaon: Korean Communicaons Commission (KCC) Class B Statement—This equipment
is an electromagnec compable device for business purposes (Class B). The provider or user
should be aware that the equipment is intended for use outside the home.
•UL: Product Ambient Temperature: 0~40 degree C
Risk of explosion if baery is replaced by an incorrect type. Dispose of used baery
according to local regulaons.
•CE (European Union (EU) Electromagnec Compability Direcve)
The ION devices that do not contain radios (ION 1200) comply with the requirements set out
in the Electromagnec Compability Direcve (2014/30/EU) and the Low Voltage Direcve
2014/35/EU.
The ION devices with radios (ION 1200-C-ROW, ION 1200-C5G-WW) comply with the
requirements set out in the Radio Equipment Direcve (2014/53/EU).
•Federal Communicaons Commission (FCC) statement for a Class B digital device or
peripheral: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protecon against harmful interference in a residenal installaon. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instrucons, may cause harmful interference to radio communicaons.
However, there is no guarantee that interference will not occur in a parcular installaon. If
this equipment does cause harmful interference to radio or television recepon, which can be
ION 1000 Hardware Reference 17 ©2021 Palo Alto Networks, Inc.

ION 1000 Overview
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment to an outlet on a circuit that is different from the one to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
•ICES (Canadian EMC Compliance Statement): This Class B digital apparatus complies with
Canadian ICES-003.
French Translaon: Cet appareil numérique de la classe B est conforme à la norme NMB-003
du Canada.
•Declaraon of the Presence Condion of the Restricted Substances Marking.
ION 1000 Hardware Reference 18 ©2021 Palo Alto Networks, Inc.

ION 1000 Overview
ION 1000 Installaon Kit Components
The ION 1000 installaon kit contains the following parts and tools to install the device:
• 1x 36W power adapter.
• 1x power cord, which varies depending on the country or region.
The following oponal hardware parts must be ordered separately:
• Addional external power supply kit:
• 1x power adapter.
• 1 x region specific power cable.
• 1x USB to RJ45 serial cable.
• Rack mount kit.
• Wall mount kit.
ION 1000 Hardware Reference 19 ©2021 Palo Alto Networks, Inc.

ION 1000 Overview
Power on the ION 1000
Connect the power cables to the ION device and plug the device power cable into an AC power
outlet. When you switch on the power, the device is powered on and the power indicator turns
green.
Shut Down the ION 1000
Shut down the ION 1000 in the following ways:
•Shut down using the Device Toolkit commands
Run the device toolkit command debug shutdown to shut down the device.
Ensure the device is physically accessible to turn it back on, before execung the
command.
•Shut down using the Power Switch
Press the power switch 5 mes (press and hold for 1 second, then, release) to shut down the
device.
Reboot the ION 1000
Press the power switch 3 or 4 mes to reboot the ION 1000.
ION 1000 Hardware Reference 20 ©2021 Palo Alto Networks, Inc.